11+ Production support Jobs in Kolkata | Production support Job openings in Kolkata
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We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.
Key Responsibilities
- Provide L2/L3 support for Java/Spring Boot-based applications in production.
- Monitor logs and system health using Splunk and other observability tools.
- Troubleshoot performance, latency, and availability issues.
- Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
- Support incident and change management processes.
- Create and maintain runbooks and support documentation.
Must-Have Skills
- Strong knowledge of Java, Spring Boot, and REST APIs.
- Proficient in using Splunk for log analysis and monitoring.
- Good understanding of relational databases (SQL) and Linux commands.
- Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
- Analytical thinking and excellent problem-solving skills.
Job Title: Regional Sales Manager – East
Location: Kolkata (Base Location)
Reporting To: National Sales Manager (NSM)
Male candidates only
About the Company:
A fast-growing, innovation-driven organization in the medical equipment industry, dedicated to developing cutting-edge diagnostic technologies that enhance accessibility and efficiency in healthcare. The company offers advanced, affordable solutions such as smartphone-powered microscopes and AI-assisted diagnostic tools used widely across hospitals, laboratories, and clinics.
Role Overview:
We are looking for a result-oriented and dynamic Regional Sales Manager – East (Male Candidates Only) to lead and expand sales operations across the Eastern region of India. The role involves driving sales growth, managing the regional team, and strengthening relationships with key stakeholders in the medical and diagnostic ecosystem.
Key Responsibilities:
- Manage and grow sales operations across West Bengal, Odisha, Bihar, Jharkhand, Assam, and other North-Eastern states.
- Develop and implement effective regional sales strategies to achieve and exceed business targets.
- Identify new business opportunities and expand the distributor/dealer network.
- Lead, mentor, and motivate the regional sales team for maximum productivity.
- Build and maintain strong relationships with doctors, lab managers, hospitals, and distributors.
- Track market trends, competitor activities, and provide market intelligence to the NSM.
- Represent the company at regional exhibitions, trade shows, and marketing events.
Requirements:
- Bachelor’s degree in Science, Pharmacy, Biomedical, or a related field (MBA preferred).
- 4–6 years of experience in medical device or diagnostic sales, including 2–3 years in a managerial role.
- Must have prior experience in the medical equipment or diagnostic industry.
- Proven leadership, communication, and negotiation skills.
- Strong understanding of the Eastern Indian healthcare market.
- Willingness to travel extensively across the assigned region.
Perks & Benefits:
- Competitive salary + performance-based incentives
- Travel allowance and expense reimbursement
- Continuous learning and professional development
- Opportunity to work with cutting-edge diagnostic technologies in a high-growth organization
- 6 working days per week
- Target-based role
Customer Success and Support Executive @ Kwikpic
Location: Mumbai / Kolkata (Hybrid)
About us:
Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.
Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months
Why Join Us?
As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.
Key Responsibilities:
- Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
- Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
- Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
- Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
- Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback
Qualifications:
- Bachelor’s degree (preferably in Business, Communications, or related fields).
- 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
- Fluent in English and Hindi
- Excellent communication, empathy, and client engagement skills.
- Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
- Strong problem-solving mindset with a love for helping customers succeed.
About the Role
We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.
Key Responsibilities
- Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
- Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
- Maintain daily/weekly call logs, sales targets, and conversion records.
- Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
- Provide accurate information regarding prescriptions, offers, and order status.
- Build and maintain a positive relationship with customers to ensure repeat business.
- Coordinate with the operations and delivery team to resolve customer issues.
- Achieve monthly sales and telecalling targets set by management.
Key Skills & Competencies
- Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
- Confidence in handling outbound telesales calls.
- Ability to explain healthcare services/products clearly.
- Good computer knowledge (MS Office, CRM tools, order management software).
- Strong customer handling and relationship management skills.
Eligibility Criteria
- Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
- Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
- Gender Preference: Female candidates.
- Age: 20–35 years preferred.
Architect, develop and maintain highly scalable, reliable and secure distributed backend
systems on Cloud (AWS or Azure) or on-premises environments for its customers
and partners.
Work closely with your fellow engineers to develop systems capable of concurrently
processing massive amounts of voice data both in online real-time as well as offline
environments.
Drive accountability for test driven development, delivery of high-quality features and
resilient enterprise class solutions.
Lead a culture of team ownership and direct individual and team accountability to
continuously improve how they work to achieve results.
Work in a startup environment, pushing boundaries with deep involvement with business.
Requirements (what we are looking for)
The right person is better than the right set of experiences and these are the traits we’ve
identified make great additions to our team.
BE//BTech/ME/MTech in Computer Science or a related field from a Tier I or Tier II
University.
6-8 years of hands-on software development and deployment experience (experience of
working in a consumer product startup during its growth phase will be a plus) of which 1 – 2
years of experience would be in leading a team of software developers.
Expertise in Java 8+ and Spring Boot is a must
Good experience in messaging platforms like RabbitMQ/Kafka
Good experience in distributed systems and relational & NoSQL databases like PostgreSQL,
MySQL, Redis, MongoDB, etc.
Expertise in one or more of: Python, NodeJS, GoLang would be preferred
Must have hands on experience in products which handle multiple concurrent calls (API),
handle CPU intensive jobs, consist of multiple asynchronous system calls.
Worked on microservices based architecture and design
Managed/ Owned infrastructure on AWS/Microsoft Azure/private clouds and setup high
availability systems
Knowledge of Docker and Kubernetes
Knowledge of RESTful APIs, caching concepts, the HTTP protocol and general web
architecture
Job description
Immediate FULL-TIME VACANCY for a VIDEO EDITOR (Long film editor preferable) & Graphic Designer who can work as part of a team & independently.
(Long Video editing must be known,It is a major demand).
Responsibilities:
After effect must known and colour correction must known
Long film/video editing must known
Reels making must known
Youtube video making must know
Create engaging content for digital/social media (images /GIFs/Videos/Reels etc.)
Publish & monitor content on social media networks
Conceptualize visuals based on requirements
Develop illustrations, logos and other designs using software or by hand
Use the appropriate colors and layouts for each graphic/video
Work with copywriters and creative director to produce final design
Test graphics across various media
Amend designs after feedback
Ensure final graphics and layouts are visually appealing and on-brand
Candidates should have knowledge of different video editing software and will be responsible for • editing the video • adding special effects and creating a final video. • Adobe Photoshop • Logo Design . •Adobe Premiere Pro • Canva • Filmora
Job Type: Full-time
Monday to Saturday (10:30 pm TO 6:30 pm)
As a Medical Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals, including doctors, pharmacists, and other medical staff. Your goal is to build strong relationships with these professionals, provide them with the necessary information about products, and help them make informed decisions for the benefit of their patients.
POSITION: SAP IN OIL & GAS
CSA - U2VCYT & U2VCYV
Relevant years of Experience: 6- 8 years of experience in IS Oil
NP- IMMEDIATE JOINER
WORK FROM OFFICE / REMOTE
LOCATION: PAN INDIA
Mandatory Skills for screening:-Good in configuration/ blueprinting/ understanding the process flow in SAP IS OIL & GAS downstream scenario mapping.
Good to have (Not Mandatory): ABAP debugging
Detailed Job Description: The candidate should have 6 to 8 yrs of SAP IS Oil experience and worked on at least two implementation projects. Should be very conversant with Oil downstream processes. Capable of taking part in blueprinting workshops with clients and ready to work hands-on in Configuration, Integration testing, UAT etc. Should also know the SAP Logistics area.
About the Company
Established in the year 1953, Our Client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform
Job Description
Experience : 2-3Years
Requirement
- 2 years of experience in frontend development primarily using React .JS
- Knowledge and experience in JavaScript and ReactJS ,HTML,CSS3
- Thorough understanding of NodeJs & React.js(SSR) and its core principles
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools
- Good experience and thorough understanding of React.js and its core principles
- Good experience in UI design and development
- Knowledge of functional and object-oriented programming
- Ability to write well-documented, clean Javascript code
- Ability to understand business requirements and translate them into technical requirement
Regards
Team Merito






