11+ Production support Jobs in Kolkata | Production support Job openings in Kolkata

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

Mihup is a voice AI company building in-car voice assistance and sound technology for the automotive industry. We power intelligent voice experiences for leading OEMs.

Its solutions integrate automation, real-time assistance, and analytics at scale to enhance accuracy, efficiency, and agility in enterprise operations. Mihup.ai also serves organizations across BFSI, IoT, and other sectors, delivering robust conversation intelligence that supports performance and innovation. With over 1 billion interactions powered, Mihup.ai helps businesses turn voice data into measurable business outcomes and competitive advantage. The company offers a dynamic environment for professionals interested in advanced AI applications in automotive and other industries.

Role Description The AI Engineer will design, develop, and optimize machine learning models and algorithms that power Mihup.ai’s Voice AI and conversation intelligence solutions. Day-to-day responsibilities include building and refining pattern recognition systems, implementing and training neural networks, and developing NLP-based features that improve speech understanding and real-time assistance. The role involves collaborating with product, data, and engineering teams to integrate AI models into production-grade software, monitor performance, and iterate based on user data and business needs. The AI Engineer will also contribute to research, prototyping, and documentation to keep the platform aligned with best practices in AI and scalable software development. This is a full-time, on-site role based in Kolkata/ Bangalore

Qualifications

• Strong foundation in Computer Science, including data structures, algorithms, and software engineering principles.
• B. Tech, M.Tech, PHD from top tier institutes like IIT, IISC, ISI, NIT, IIIT is mandatory.
• Demonstrated experience with Pattern Recognition and Neural Networks for real-world applications.
• Hands-on expertise in Natural Language Processing (NLP), especially in speech, dialogue, or text analytics.
• Proficiency in Software Development using languages such as Python, Java, or similar, and familiarity with version control and CI/CD.
• Knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) and relevant libraries for NLP and deep learning.
• Experience working with large-scale data pipelines, model evaluation, and performance optimization.
• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related technical discipline, or equivalent practical experience.
• Ability to work collaboratively in cross-functional teams, communicate technical concepts clearly, and document solutions effectively.
• Background in voice technologies, speech recognition, or conversational AI is a strong plus.

A) Skills Required

Essential Skills (Two top

skills)

3 possible combinations.

1. Candidate having expertise in both ElasticSearch and Kafka, preferably.

OR

2. Candidate having expertise in ElasticSearch and willing to learn Kafka.

OR

3. Candidate having expertise in Kafka and willing to learn ElasticSearch.

B) Other Information

Educational Qualifications Graduate

Experience Mid-Level (6+ years)

Minimum Qualifications:

ElasticSearch/OpenSearch

· Software Lifecycle/programing skills

· Linux

· Python

· Ingestion tools (logstash, OpenSearch Ingestion, Fluentd, fluentbit, Harness,

CloudFormation, container, images, ECS, lambda).

· SQL query

· Json

· AWS knowledge

Kafka/MSK

· Linux

· In-depth understanding of Kafka broker configurations, zookeepers, and

connectors

· Understand Kafka topic design and creation.

· Good knowledge in replication and high availability for Kafka system

· Good understanding of producers and consumer group

· Understanding Kafka partitions and scaling up

· Kafka latency/lag and throughput

· Integrating Kafka connect with various data sources can be internal or external.

· Kafka security using SSL/Certs

Job Title: Full Stack Developer

Company: Fortmindz

Location: Kolkata, India

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Full Stack Developer to join our team and help us build world-class applications.

Responsibilities:

• Develop, test, and deploy web applications using both front-end and back-end technologies
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and maintainable code
• Troubleshoot and debug applications to optimize performance and user experience
• Stay up-to-date with new technologies, frameworks, and industry best practices
• Participate in code reviews and contribute to the continuous improvement of our development process

Requirements:

• Bachelor's or Master's degree in Computer Science or a related field
• At least 3 years of experience as a Full Stack Developer or in a similar role
• Strong knowledge of HTML, CSS, and JavaScript
• Experience with at least one of the popular front-end frameworks such as React, Angular, or Vue.js
• Experience with at least one of the popular back-end frameworks such as Node.js + Express Js, Laravel, Ruby on Rails, or Django
• Familiarity with Git and agile development methodologies
• Good understanding of RESTful APIs and web services
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and inclusive work environment
• Access to cutting-edge technologies and tools

If you are a talented Full Stack Developer who is passionate about building high-quality web applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Manage SQL Server databases 
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide 24x7 support for critical production systems

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001

We are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set. 

Essential responsibilities

• Generate business for our website designing and digital marketing venture
• Lead generation and nurturing
• SEO activities to ensure business visibility
• Social media management
• Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
• Customer relationship management
• Liaise with the development team for client projects
• Other marketing activities as a part of high end marketing strategy of the organisation
• Periodic progress report for evaluation and analysis

Perks & Benefits

•  PF & ESI facility
• Pick up and drop available for all employee
• On-time salary
• 5 days a week, Saturday, Sunday fixed off
• Hike and appraisal
• Scopes of growth

Qualification & Eligibility

• Graduation in any stream (A marketing and management degree would be a plus)
• Proficiency in English (Required)
• At least 1 year of experience in Digital Marketing
• A data driven person with strong marketing skills (Preferred)
• Positive and resilient attitude with some negotiation skills (Required) 

About Company

We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation.