11+ Production support Jobs in Kolkata | Production support Job openings in Kolkata

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

Job Title : Oracle Analytics Cloud (OAC) / Fusion Data Intelligence (FDI) Specialist

Experience : 3 to 8 years

Location : All USI locations – Hyderabad, Bengaluru, Mumbai, Gurugram (preferred) and Pune, Chennai, Kolkata

Work Mode : Hybrid Only (2-3 days from office or all 5 days from office)

Mandatory Skills : Oracle Analytics Cloud (OAC), Fusion Data Intelligence (FDI), RPD, OAC Reports, Data Visualizations, SQL, PL/SQL, Oracle Databases, ODI, Oracle Cloud Infrastructure (OCI), DevOps tools, Agile methodology.

Key Responsibilities :

• Design, develop, and maintain solutions using Oracle Analytics Cloud (OAC).
• Build and optimize complex RPD models, OAC reports, and data visualizations.
• Utilize SQL and PL/SQL for data querying and performance optimization.
• Develop and manage applications hosted on Oracle Cloud Infrastructure (OCI).
• Support Oracle Cloud migrations, OBIEE upgrades, and integration projects.
• Collaborate with teams using the ODI (Oracle Data Integrator) tool for ETL processes.
• Implement cloud scripting using CURL for Oracle Cloud automation.
• Contribute to the design and implementation of Business Continuity and Disaster Recovery strategies for cloud applications.
• Participate in Agile development processes and DevOps practices including CI/CD and deployment orchestration.

Required Skills :

• Strong hands-on expertise in Oracle Analytics Cloud (OAC) and/or Fusion Data Intelligence (FDI).
• Deep understanding of data modeling, reporting, and visualization techniques.
• Proficiency in SQL, PL/SQL, and relational databases on Oracle.
• Familiarity with DevOps tools, version control, and deployment automation.
• Working knowledge of Oracle Cloud services, scripting, and monitoring.

Good to Have :

• Prior experience in OBIEE to OAC migrations.
• Exposure to data security models and cloud performance tuning.
• Certification in Oracle Cloud-related technologies.

Sr. PHP Developer

Position: Senior Laravel Developer

Key Responsibilities:

·        Develop and create websites, applications, and systems

·        Participate on the Development and Testing Phase of the Projects

·        Participate as a member of the Scrum team

·        Maintain and enhance existing Projects

·        Deliver quality output on all Projects

·        Showcase your analytical and problem-solving ability.

·        Guide and Mentor other developers

·        Be updated on the latest technologies

Requirements:

· More than 4-8 years’ experience in PHP

· Must have minimum 4 years work experience in Laravel framework

· Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS

· Knowledge on Coding Standards, Design Patterns, and Best Practices

· Has experience and understanding on Agile Software Development.

· Ability to prioritize and handle multiple tasks and projects concurrently.

· Able to mentor, collaborate and guide other team members

· Team Player, Proactive and Accountable

Title: Senior Business Analyst

Job Location: Hyderabad, Chennai, Cochin, Bangalore, Delhi, Kolkata, Pune

Experience: 9+ years

Important Note: We are hiring for a Techno-Functional Business Analyst with background as a Developer (preferably Java or .Net). We are looking for a candidate who is expertise in providing business solutions.

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 5 years of experience in business analysis or a related field.
• Should be from development background.
• should be a business solution expertise.
• Exceptional analytical and conceptual thinking skills.
• Insurance Domain experience is must.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

Description

Company Description:

Ivan is a family of professionals formed with passionate and dedicated thoughts, dreams and determination. We were formed with a vision to offer startups and enterprises the opportunity to take their business to a new height with something unique, which helped us in shaping up Ivan. Our dream was to pump up global and national businesses with the rare combination of expert strategies, ultimate IT solutions, creative designs, and development solutions, which we achieved with excellence. There is no looking back since then. Today, we are an ultimate technology destination delivering 360° IT consulting solutions, globally.

Hiring going on for Web Consultant profile in website process.

Walk In interview is going on

Responsibilities

To communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites.

• To manage customer queries and cold calling for a B2B Website Process in International Market.

• Will be responsible for new business development (Acquiring new business) and maintain relationship with new and existing clients.

• Would be dealing in Web/Mobile App and Digital Marketing Domain.

• Preparing progress updates and documenting website development processes.

Requirements

- Fluency in English is mandatory.

- Should have experience in any outbound/inbound sales process

- Basic knowledge in computer operation.

- Learning mindset.

Opening for  US Shift/Australia

Benefits:

Five days working, Saturday & Sunday fixed off

Free Drop facility

Fixed Salary with huge incentive

Growth Opportunity

Thanks & Regards,

Sudakshina Mitra

   HR - Team Lead 

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

• Develop and execute engineering strategy (including technology architecture, development stack, scalability, security etc.) of all our SaaS solutions while keeping in mind needs of business as usual and evolving product feature requirements
• Lead the engineering team and ensure good delivery management to deliver the product roadmap with high speed and quality
• Innovation – explore available technologies that may be useful to our context and run experiments and POCs to evaluate before adoption
• Bring automation and best practices to code management, testing and build & deployment processes
• Solve the most complex issues/initiatives through hands-on development
• Help the team members in resolving difficult technical issues
• Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement
• Provide thought-leadership to fellow team members by working as a guide and mentor to the rest of the team members

• Best in Industry Remuneration
• Attractive ESOP opportunity with huge potential upside
• Cutting edge technologies with always something new happening
• Start-up culture with full ownership and freedom
• Fully flexible hours and work from anywhere
• Super-fun work environment and colleague

• Microservices, Spring Boot, Core Java, Struts 2.0, JPA & Hibernate
• Hands-On experience in relational databases (MySQL Preferred)
• Experience in Data warehousing & Analytics
• Hands-on exposure in mobile application developmen

Qualifications

• B.E. / B.Tech from Tier 1 Institute