
About JIS INSTITUTE OF SKILL DEVELOPMENT
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Primary Customer Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily.
- Empower customers to become proficient users through education and support.
- Document customer interactions in the ticket tracking system.
- Proactively follow up to ensure all issues are resolved to the customer's satisfaction.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
- Conduct thorough investigations to fully understand user issues, employing effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary, guiding users through the resolution process.
- Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leaders and managers for guidance on escalated cases.
- Follow team-internal and external processes and procedures.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the appropriate internal team.
- Suggest improvements to processes and knowledge resources.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Participate actively in up-skilling and training sessions
Requirements:
- Experience with any kind of support ticketing system
- Tech-savvy with knowledge of computer operating systems, software and hardware, networking.
- Preferred experience with any scripting language or basic understanding of API.
- Excellent written and verbal communication skills in English.
- Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable
- Degree in a relevant field preferred.
- Proficient with Microsoft Office, Google Sheets, and other business software.
- Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.
Your role as Business Development Executive:
● Buildandmanageaportfolio of partners by acquiring new and growing existing ones.
● Developadeepunderstanding of the industry, the respective market, and
competitive analysis.
● MeetandexceedteamKPItargets and business objectives.
● Supportnewandexisting clients via email, phone or chat
● Negotiate the terms of each partnership based upon the existing rebate structures.
● Generateideas to increase lead generation and conversion.
● Identify business opportunities, potential clients and VIP customers and negotiate in
order to create profitable accounts through identifying needs within the FX industry.
● Ensurepartner satisfaction by maintaining a professional relationship, handling and
following-up on issue resolutions and catering to Partner needs.
● Directing partners to a specific outcome through company approved communication
channels.
● Educatepartners on the Company’ platforms and websites, proactively offering new
tools and features to partners.
Requirements:
1. Minimum2yearsof experience in account management, client relationship or any
relevant client facing roles within the financial services industry.
2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /
quarterly basis.
3. Strong client-facing and communication skills.
4. Ahunter &entrepreneur mindset with the ability to grow business sales;
5. Strong business acumen, project management abilities, and negotiation skills.
6. Proven ability to develop and implement a strategic business expansion plan.
7. Excellent verbal and written communication skills, including facilitation of group
presentations.
8. Ability to work on own initiative, expand and generate business.
9. Ability to work under pressure, face constant challenges, adapt to changes


Responsibilities:
• Analyze and understand business requirements and translate them into efficient, scalable business logic.
• Develop, test, and maintain software that meets new requirements and integrates well with existing systems.
• Troubleshoot and debug software issues and provide solutions.
• Collaborate with cross-functional teams to deliver high-quality products, including product managers, designers, and developers.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and provide constructive feedback to peers.
• Communicate effectively with team members and stakeholders to understand requirements and provide updates.
Required Skills:
• Strong problem-solving skills with the ability to analyze complex issues and provide solutions.
• Ability to quickly understand new problem statements and translate them into functional business logic.
• Proficiency in at least one programming language such as Java, Node.js, or C/C++.
• Strong understanding of software development life cycle (SDLC).
• Excellent communication skills, both verbal and written.
• Team player with the ability to collaborate effectively with different teams.
Preferred Qualifications:
• Experience with Java, Golang, or Rust is a plus.
• Familiarity with cloud platforms, microservices architecture, and API development.
• Prior experience working in an agile environment.
• Strong debugging and optimization skills.
Educational Qualifications:
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent work experience.
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- MALE
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- PITAMPURA, DELHI
SALARY –UPTO 40K
REQUIRE TRAVEL EXECUTIVE
SKILLS- RESERVATION, TICKETING, PACKAGES
GENDER- ANY
EDUCATION- GRADUATE
EXPERIENCE- 3 YEARS
LOCATION- Navi mumbai
SALARY –UPTO 35K
JOB Descreption.
Company Name /: Just Mind Work Private Limited.
Website /:https://justmindwork.com/
Job profile: Business development Executive
Roles & Resposibility.
1.Should Know about Bidding and approaching clients through Upwork plateform and know how to handle the complete sales process.
2.Should Know how to Develop Flow Diagrams for the projects.
3.Should Know feature listing and break down for various projects.
4.Knowledge of making strategies to expand the client base in the international market.
5.Coordinated with clients and software professionals for the online bidding process.
6.Good communication Skills.
7.Time management and planning Skills.
8.Understanding and obtaining the need of the client.
9.Preparing various presentations and writing details to hand over project to the development team.
10.The person should be technically sound to understand the project requirement and know the various method.
11.Technology, tools, and processes need to be applied able to handle the entire pre-sales cycle of lead generation.
12.Appointing fixing, presenting company profile & relevant product demo, follow ups with prospects.
13.Should Know customised proposal submission, and good oral & written skills in English.
14.Experience with email campaigning experience with generating leads from Linkedin have a handy client reference list.
Salary /: Hike on Current package.
Location /: Indore [WFO].
Working Days /: 5 [ Monday to Friday].

We are looking for MERN stack experts with strong development, analytical and architecture designing experience for our Product development company - SyndicationPro.
Exp Required: 3 - 6 years
Job Location: Remote
Notice Period: Immediate to Max 30 days only
About the Organization
SyndicationPro is a fast-growing Start-up in Fintech market. It’s an Investor Management Platform for SaaS Companies. It is the most efficient real estate fundraising software that delivers all the tools needed to raise capital faster and manage investors all in one place.
Why this Role?
This role provides you the opportunity to truly accelerate your engineering career by giving you a front line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to making massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
Job Description:
Roles & Responsibilities:
- You have to perform full stack development activities using MERN Stack
- Ability to translate UX Designs into functional web apps using React JS
- Technical architecture design along with system architect and product manager
- Writing effective business logic (using Rest API or GraphQL API)
- Algorithm design for system modules
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- POC development with other engineers
- Efforts estimations with Product Manager and Engineering Head
- Test software to ensure responsiveness and efficiency
- Writing Unit testing for robust system
- Technical documentation
Requirement & Skills:
- Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
- Strong Knowledge of algorithms and data structures
- Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
- Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
- Hands on experience on AWS services (EC2, SQS, SES, Lambda).
- Fundamentals of Docker/Containerized application development would be plus
- Experience working with US Stakeholders is a Must
- Experience and Exposure working with different projects and business models will be an advantage
- 3+ years of experience as Full Stack Development (MERN stack)
- Experience in SaaS product development would be a plus
- Experience in other JS frameworks like Next.JS, React Native/Expo would be plus
Looking forward to build a great team and great future together.
Cheers!
Vandana Saxena
Lead -Talent Acquisiton


Your role and responsibilities
- Integrating REST APIs in front-end application using React JS
- Implementing business logic in front-end application using javascript, should be able to handle complex JSON architecture.
- Should be able to manage states using Redux, Redux thunk/saga, Mobx.
- Should be comfortable in using both functional and class components in React.
- Should be able to create reusable components to make efficient applications. We hate code duplication.
- Must be familiar with popular React UI libraries like Material UI, Antd.
- Implement best practices and constantly learn new ways of keeping codebases up to date.
- Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.
Criteria
- 2+ years of work experience with Javascript and React JS.
- Proficient understanding of code versioning tools, such as Git.
- Open-minded individual, open to learning new things
- A bit lazy is okay. Lazy people always find the quickest way to reach the solution. They write the most efficient code. We love that.
- You care about the design and user experience of an application. The choice of third-party libraries should be elegant.
Identify relationships and converting to
sales force custom objects, lookup
relationships, junction objects, master-
detail relationships.
Expertise in Force.com technology stack:
APEX, Visual Force, SOQL,SOSL.
Extensive experience of using declarative
features like validation rules, workflows,
approval processes, sharing rules
automation for satisfying
complex business process automations.
Worked extensively on various
salesforce.com standard objects like
Accounts, Contacts, Opportunities,
Products, Cases, Leads, Campaigns,
Reports and Dashboards
• Hand on experience with Apex Language,
Apex Trigger, Apex Class, Asynchronous
Apex and Visual Force (Page, Component
& Controllers) .
• Good exposure of designing Lightning
components, Lightning Design System
• Good exposure of Salesforce Integrations
using SOAP and REST APIs
• Working knowledge of SQL
• Salesforce Certified candidates shall be
preferred
• Understanding of the DevOps model
• Understanding of the CI/CD pipeline for
deployments

Job Description
Responsibilities:
- Writes high quality code & unit tests, builds, tests as per agreed timelines
- Participates in technical design and provides estimation
- Owns one or more small to medium features
- Becomes a go-to person in at least one area
- Communicates clearly and gets clarification upfront to minimize rework. Knows when to ask for help to unblock.
- Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments etc.
- Exhibit strong problem solving skills, helps other developers and demonstrates teamwork
Requirements:
- Understands detailed requirements and demonstrates excellent problem solving skills
- Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
- Excellent programming skills in ROR, Golang, NodeJS, Python
- Strong communication skills
- Strong sense of ownership, drive and ability to deliver results
- 4+ years of experience in product driven organization
- A Bachelors or Masters degree in engineering from a reputed institute
- Experience in Golang, RoR, Unity, ML or Python will be an added advantage


