QA Engineer

About OOLIO

Founded in 2019, Oolio has rapidly grown into Australia’s largest hospitality tech provider, trusted by industry giants like Star Casinos. Our innovative solutions empower businesses to streamline operations, enhance guest experiences, and drive revenue growth.

With a global footprint, we have established offices in the UK, US, and New Zealand, delivering cutting-edge technology to some of the world's most dynamic hospitality brands. At Oolio, we’re not just building software—we’re shaping the future of hospitality with innovation, agility, and a passion for excellence. 🚀

As a leading hospitality technology company, delivering innovative solutions that help restaurants, cafes, and food service businesses streamline operations, integrate ordering and payments, and enhance customer experiences. Our platform is built on modern cloud-native technologies and follows an event-driven architecture, enabling high scalability and reliability.

About the Role

Role is a remote role currently but will be Hybrid role later this year - work from our Hyderabad office.

As a Senior Quality Assurance Engineer, you will be part of a highly collaborative team where you will work closely with engineers, product managers, business analysts, stakeholders, and leadership.

• You will play a pivotal role in ensuring the highest standards of product quality. You will work closely with PODs, taking full ownership of the QA process within your given POD, ensuring seamless execution and continuous improvements.
• In this hands-on role, you will be actively involved in both test strategy and execution, ensuring that our app meets the highest performance and reliability standards. Your focus will also be on laying the groundwork for long-term scalability, making sure our testing processes evolve as the product grows.
• Collaboration is key—you will work alongside stakeholders and development leads to streamline workflows, optimize testing frameworks, and drive innovation in QA practices. You will also identify gaps in existing QA processes, propose strategic changes, and implement improvements to elevate product quality across the board.

If you're passionate about building scalable, efficient, and high-impact QA processes, this role is for you! 🚀

You will be responsible for monitoring the software development life cycle to ensure quality. This includes but is not limited to developing test cases, optimizing test execution, and reporting application defects. This role is expected to help increase test throughput and product delivery by improving test coverage in a shorter amount of time.

Key Responsibilities

• Define & implement test strategy within the respective POD's to drive results.
• Design, develop, and implement comprehensive test strategies for SaaS-based products.
• Set up and maintain end-to-end testing frameworks to ensure high product quality.
• Perform manual testing for web, mobile, and API-based applications.
• Collaborate closely with Product, Development, and DevOps teams to identify and resolve defects.
• Ensure test coverage for functional, regression, performance, and security testing.
• Define and implement best practices for quality assurance and testing in a startup environment.
• Analyse testing results and work proactively to improve product stability and performance.
• Contribute to a culture of quality and continuous improvement & deployment
• Handle the sole responsibility of the quality emerging from the different POD’s and working closely with the automation QA to derive results.

Required Skills

Experience as a Sr. QA

• 5+ years of experience in software testing with a strong understanding of QA methodologies.
• Strong working experience in Manual Testing, Regression Testing, Database, API Testing.
• Experience working in agile, fast-paced startup environments.
• Work with cross-functional teams (Product/Dev/QA) to ensure quality throughout the software development lifecycle on assigned projects to assist in implementation tasks.
• Take ownership of features and enhancements from discovery to closure.
• Develop effective strategies and test plans for quality assurance.
• Experience with CI/CD & software development process with continuous deployment expertise
• Understanding of Web fundamentals (HTML, JavaScript, CSS, Server Side Programming and Database)
• ITQB is a plus

Domain Expertise

• Experience in the POS domain, Fintech, or Payments industry is preferred.
• Past experience in testing handheld embedded devices, iOS/Android Apps, and restaurant POS systems is a plus.

Quality & Strategy

• Own and define the QA strategy across multiple PODs, ensuring scalable and efficient testing processes.
• Continuously identify and implement improvements to enhance product quality, reliability, and user experience.

Hands-on Testing

• Actively participate in end-to-end testing, including functional, regression, and exploratory testing.
• Develop and execute automated and manual test cases, ensuring seamless product performance.

Metric Reporting

• Establish and track key quality metrics, providing actionable insights to improve the QA process.
• Communicate test coverage, defect trends, and release readiness through data-driven reporting.

Collaboration & Communication

• Work closely with PODs, development leads, and stakeholders to align QA processes with business and engineering goals.
• Clean and clear communication that meets the standard of effective collaboration.
• Advocate for best testing practices, fostering a culture of quality across cross-functional teams.

Soft Skills

• Ability to work independently and take ownership of quality initiatives.
• You’re self-motivated, inquisitive, and have a drive to learn and grow.
• Adaptability to a fast-paced, evolving environment.
• You’re adaptable, comfortable with ambiguity, and able to switch context quickly in a fast paced environment.
• You are comfortable with asking and receiving constructive feedback from your colleagues regularly.
• You are a strong team player, you like to connect and communicate in person with your team members and other stakeholders to come to the best solution.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented with a problem-solving mindset.

Why Join Us?

• Opportunity to work on innovative SaaS-based products in a high-growth environment.
• A dynamic and collaborative startup culture.
• Competitive compensation and benefits.
• Career growth opportunities with exposure to cutting-edge technologies.
• Next gen hospitality - POS & Payments platforms
• Collaboration with teams across diverse workforce - Vietnam, Australia, Manila

Job Description -

We are looking for a Quality Assurance Engineer with a Bachelor's in engineering, computer science, computer engineering, information technology, or a similar degree. Candidates should have experience in mobile application testing in Android/iOS platforms. As a Mobility QA Engineer, Will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems in mobile application products.

Designation/Role Name: Software Test Engineer (Mobility)

Experience range: 1 to 5 years of experience

Responsibilities -

· Test current products and identify deficiencies

· Suggest solutions to identified product problems

· Investigate product quality in order to make improvements to achieve better customer satisfaction

· Plan, create and manage the overall Quality Planning strategy

· Collaborate with the Product Development team to ensure consistent project execution

· Identify quality assurance process bottleneck and suggest actions for improvement

· Oversee continuous improvement projects

· Collect quality data

· Identify key KPIs for product quality

· Prepare and present reports and metrics to Senior Management

· Capable of handling multiple tasks and projects in parallel with tight deadlines.

Skills/Expertise :

· Strong in software testing & QA concepts and test case writing with a break the system approach.

· Knowledge of bug tracking and project management tool JIRA.

· Working knowledge of mobile operating systems such as iOS and Android.

· Ability to test on different platforms,devices and cloud devices tools like Browserstack.

· Experience in developing automated test scripts in mobile app testing using tools like Appium and Selenium.

· Ability to develop test framework for mobile application testing using open source tools and technology.

· Scripting languages such as Java, python or Javascript.

· Experience in using configuration management or version control tools like GIT.

· Hands-on experience in Android Studio and xCode instrument for Android and iOS application error logs debugging and monitoring the memory leakage.

· Knowledge of identifying the API requests from the mobile clients using the Charles Proxy tool.

· Hands-on experience with IDEs like Eclipse , Android studio, IntelliJ IDEA.

· Knowledge of MYSQL and Database concepts for database testing.

Good to have :

· Experience in CI/CD tools like Jenkins will be an add-on.

· Knowledge of Codecept.js, Puppeteer test frameworks

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

Job Description :

Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review

• Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
• Analyze complicated software system and design a strategy to test this system
• Understand and represent customer needs in product feedback discussions
• Participate in release management and post deployment testing
• Work closely with developer team to ensure proper test coverage is done
• Documentation and Release cycle

Job Profile Requirement : 

Experience of testing web applications, mobile applications.

• Knowledge of Responsive Testing
• Working knowledge of functional, GUI, Performance and Regression testing
• Strong knowledge of QA procedures, principles, and tools.
• Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
• Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
• Strong organisational and time management skills - know what you need to do, and DO IT!

What you need to have: 

• Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
• Creating and maintaining all QA related documentation throughout the process
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Use of tracking tools to log, manage, resolve and report on bugs

Candidate requirements

Must have

• At least 2-4 years of experience in manual and automated quality assurance
• Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
• Good understanding of REST APIs and a solid experience in testing them
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Knowledge of different browsers and cross-platform operating systems
• Keen eye for design and functional UX
• Strong in writing SQL queries
• Proficiency in git
• Ability to develop or maintain applications for test automation
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have

• Experience in working in a distributed micro-service environment
• Proficiency in Python, JavaScript or any other programming language
• Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
• Built APIs at some point and practical knowledge on working with them
• Good understanding of CI/CD
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Bachelor's degree in Computer Science / IT / Computer Applications

Skills:

* Should have excellent manual testing skills.
* Good knowledge in automation testing using Selenium WebDriver.
* Should have good written & communications skills to write the test cases and documentation.
* Good Analytical skill, Proactive, Capability of thinking through a scenario.
* Knowledge in mobile automation testing using Appium is a plus point.

Responsibilities:

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.

• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Requirements:

• Experience in end-to-end user testing for minimum 1-2 yrs.
• Have prior experience with manual testing in web and Android applications.
• Logging bugs, detailed test reports, screenshots, and videos in the bug tracker during pre-release and post-release testing.
• User & usability testing on the design prototypes being passed to the development team.
• Well versed with Agile testing methodologies.
• Opportunity to define, design, tool and implement entire Automated testing using Selenium/TestNG/Appium or any other tool of choice.
• Ability to stick to deadlines.
• Manage regular exploratory testing campaigns by employing a large number of short-term remote testers.
• Ability to operate in white-spaces where ambiguity or lack of knowledge might be imminent in tackling problems. In short, love the entire startup experience.
• Good Knowledge of Core Java.
• Good Knowledge in Selenium.
• Troubleshoot problems related to scripts, framework components,application changes, etc., and repair issues.
• Experience in working with Agile Projects and Scrum Process.
• Enable and/or perform development of test automation by designing and writing automated test scripts based on defined test cases,including the definition of test data for consumption by scripts during test execution.
• Must have experience in writing TDD and BDD test cases.
• Analyze test logs, and report test results/metrics.