4+ Production support Jobs in Delhi, NCR and Gurgaon | Production support Job openings in Delhi, NCR and Gurgaon
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🚀 RECRUITING BOND HIRING
Role: CLOUD OPERATIONS & MONITORING ENGINEER - (THE GUARDIAN OF UPTIME)
⚡ THIS IS NOT A MONITORING ROLE
THIS IS A COMMAND ROLE
You don’t watch dashboards.
You control outcomes.
You don’t react to incidents.
You eliminate them before they escalate.
This role powers an AI-driven SaaS + IoT platform where:
---> Uptime is non-negotiable
---> Latency is hunted
---> Failures are never allowed to repeat
Incidents don’t grow.
Problems don’t hide.
Uptime is enforced.
🧠 WHAT YOU’LL OWN
(Real Work. Real Impact.)
🔍 Total Observability
---> Real-time visibility across cloud, application, database & infrastructure
---> High-signal dashboards (Grafana + cloud-native tools)
---> Performance trends tracked before growth breaks systems
🚨 Smart Alerting (No Noise)
---> Alerts that fire only when action is required
---> Zero false positives. Zero alert fatigue
Right signal → right person → right time
⚙ Automation as a Weapon
---> End-to-end automation of operational tasks
---> Standardized logging, metrics & alerting
---> Systems that scale without human friction
🧯 Incident Command & Reliability
---> First responder for critical incidents (on-call rotation)
---> Root cause analysis across network, app, DB & storage
Fix fast — then harden so it never breaks the same way again
📘 Operational Excellence
---> Battle-tested runbooks
---> Documentation that actually works under pressure
Every incident → a stronger platform
🛠️ TECHNOLOGIES YOU’LL MASTER
☁ Cloud: AWS | Azure | Google Cloud
📊 Monitoring: Grafana | Metrics | Traces | Logs
📡 Alerting: Production-grade alerting systems
🌐 Networking: DNS | Routing | Load Balancers | Security
🗄 Databases: Production systems under real pressure
⚙ DevOps: Automation | Reliability Engineering
🎯 WHO WE’RE LOOKING FOR
Engineers who take uptime personally.
You bring:
---> 3+ years in Cloud Ops / DevOps / SRE
---> Live production SaaS experience
---> Deep AWS / Azure / GCP expertise
---> Strong monitoring & alerting experience
---> Solid networking fundamentals
---> Calm, methodical incident response
---> Bonus (Highly Preferred):
---> B2B SaaS + IoT / hybrid platforms
---> Strong automation mindset
---> Engineers who think in systems, not tickets
💼 JOB DETAILS
📍 Bengaluru
🏢 Hybrid (WFH)
💰 (Final CTC depends on experience & interviews)
🌟 WHY THIS ROLE?
Most cloud teams manage uptime. We weaponize it.
Your work won’t just keep systems running — it will keep customers confident, operations flawless, and competitors wondering how it all works so smoothly.
📩 APPLY / REFER : 🔗 Know someone who lives for reliability, observability & cloud excellence?
🚀 RECRUITING BOND HIRING
Role: CLOUD OPERATIONS & MONITORING ENGINEER - (THE GUARDIAN OF UPTIME)
⚡ THIS IS NOT A MONITORING ROLE
THIS IS A COMMAND ROLE
You don’t watch dashboards.
You control outcomes.
You don’t react to incidents.
You eliminate them before they escalate.
This role powers an AI-driven SaaS + IoT platform where:
---> Uptime is non-negotiable
---> Latency is hunted
---> Failures are never allowed to repeat
Incidents don’t grow.
Problems don’t hide.
Uptime is enforced.
🧠 WHAT YOU’LL OWN
(Real Work. Real Impact.)
🔍 Total Observability
---> Real-time visibility across cloud, application, database & infrastructure
---> High-signal dashboards (Grafana + cloud-native tools)
---> Performance trends tracked before growth breaks systems
🚨 Smart Alerting (No Noise)
---> Alerts that fire only when action is required
---> Zero false positives. Zero alert fatigue
Right signal → right person → right time
⚙ Automation as a Weapon
---> End-to-end automation of operational tasks
---> Standardized logging, metrics & alerting
---> Systems that scale without human friction
🧯 Incident Command & Reliability
---> First responder for critical incidents (on-call rotation)
---> Root cause analysis across network, app, DB & storage
Fix fast — then harden so it never breaks the same way again
📘 Operational Excellence
---> Battle-tested runbooks
---> Documentation that actually works under pressure
Every incident → a stronger platform
🛠️ TECHNOLOGIES YOU’LL MASTER
☁ Cloud: AWS | Azure | Google Cloud
📊 Monitoring: Grafana | Metrics | Traces | Logs
📡 Alerting: Production-grade alerting systems
🌐 Networking: DNS | Routing | Load Balancers | Security
🗄 Databases: Production systems under real pressure
⚙ DevOps: Automation | Reliability Engineering
🎯 WHO WE’RE LOOKING FOR
Engineers who take uptime personally.
You bring:
---> 3+ years in Cloud Ops / DevOps / SRE
---> Live production SaaS experience
---> Deep AWS / Azure / GCP expertise
---> Strong monitoring & alerting experience
---> Solid networking fundamentals
---> Calm, methodical incident response
---> Bonus (Highly Preferred):
---> B2B SaaS + IoT / hybrid platforms
---> Strong automation mindset
---> Engineers who think in systems, not tickets
💼 JOB DETAILS
📍 Bengaluru
🏢 Hybrid (WFH)
💰 (Final CTC depends on experience & interviews)
🌟 WHY THIS ROLE?
Most cloud teams manage uptime. We weaponize it.
Your work won’t just keep systems running — it will keep customers confident, operations flawless, and competitors wondering how it all works so smoothly.
📩 APPLY / REFER : 🔗 Know someone who lives for reliability, observability & cloud excellence?
We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.
Key Responsibilities
- Provide L2/L3 support for Java/Spring Boot-based applications in production.
- Monitor logs and system health using Splunk and other observability tools.
- Troubleshoot performance, latency, and availability issues.
- Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
- Support incident and change management processes.
- Create and maintain runbooks and support documentation.
Must-Have Skills
- Strong knowledge of Java, Spring Boot, and REST APIs.
- Proficient in using Splunk for log analysis and monitoring.
- Good understanding of relational databases (SQL) and Linux commands.
- Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
- Analytical thinking and excellent problem-solving skills.
- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.


