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About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

🌍 GIS & Geospatial

🛰️ Remote Sensing

📡 Drone/UAV Technology

🏗️ Infrastructure & Engineering

🗺️ Land Surveying

📊 Mapping & Data Analytics

We are hiring Talent Acquisition Specialist – Dwarka Mod, New Delhi

👩‍💼 Role: Talent Acquisition Specialist

📍 Location: Dwarka Mod, New Delhi

🗓️ Working Days: Monday–Saturday

⏰ Timings: 10:00 AM – 6:30 PM

Role Overview

🎯 Hire top talent for a fast-growing, tech-driven organisation

🔍 Handle end-to-end recruitment, sourcing & onboarding

Key Responsibilities

🧑‍💻 Recruit for technical & non-technical roles (GIS, UAV, Survey, Field, Corporate)

🔎 Source through portals, social media, referrals & networks

🤝 Coordinate with HODs for JD creation & hiring needs

🎤 Screen, interview & evaluate candidates

📂 Maintain ATS, dashboards & recruitment records

Qualifications & Skills

🎓 Bachelor’s in HR/Business/Admin

📅 2–4 yrs in recruitment (tech/engineering/infrastructure preferred)

🧠 Strong knowledge of sourcing & recruitment lifecycle

💼 Hands-on with ATS, job portals & LinkedIn Recruiter

🗣️ Excellent communication & negotiation skills

🧩 Ability to multitask & work independently

Preferred

🚁 Experience hiring for GIS, UAV pilots, survey engineers, project managers

We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working in one such technology team for our clients across the world.

• Collaborate with front-end and back-end developers and designers to build website following client requirements

• Create clear, simple, and reusable code

• Develop all server-side logic, including data storage to optimize website performance

• Identify programming bottlenecks and bugs and find fixes

• Test, update and validate web applications to be used on different web browsers

• Execute automated testing platforms and system tests

• BSc/BE/BTech in Computer Science, Engineering or a related field

• At least 2+ years of experience with JavaScript and Node.js

• Hands-on expertise in REST, MySQL/PostgreSQL, WebSocket, MongoDB, Redis, etc.

• Familiarity with Docker and AWS infrastructure

• Understanding of data security principles

• Proficiency in JavaScript, web stacks, libraries, and frameworks

• Strong analytical and problem-solving aptitude skills

Desired Candidate Profile

• Minimum of 3 – 4 years in digital marketing
• Excellent communication, listening and time management skills
• Excellent analytical abilities to measure and optimize online campaigns for performance
• Proficiency in MS office suite    

Role of a Quantitative Trader

Role and Responsibilities:

*Candidate is expected to have a rigorous quantitative aptitude and go-get attitude.

*Candidate will be monitoring closely quantitative models in Derivatives markets and manage the Risk of its open Positions

Requirements:

Education (Candidate should satisfy one of the following)

 B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades

 B.Tech with good grades and strong quantitative aptitude

 CFA/FRM Level 1 cleared

 Any other degree with Financial Derivatives as a subject and through knowledge of Options Greeks (Portfolio Level, Risk Management, Hedging)

Preferences:

Following skill sets are not required but candidate will get preference if he/she possesses any of the following:

 Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)

 MATLAB/R for Time series analysis

 Knowledge of AFL ( Amibroker Formula Language)

Benefits and Advantages for Candidate:

 Steep learning curve

 Extensive training on mathematics of derivatives market

 Dynamic work environment.

 Merit based growth

 Quarterly bonuses Based on Performance post training period (where bonus can surpass the base salary)

Pay Structure:

 Extensive training period(probation period) of 3 months(Stipend Paid during training period INR 20,000)

 Pay Structure post the training period:

Base Salary of 5 Lacs p.a  + Performance Bonuses

Working Hours:

We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks.

 Standard Market Hours : 8:45 – 5.00 p.m

 Training Pre and Post market hours

We are looking for a highly motivated developer with at least 1+ years of strong hands-on experience in Java to join our startup. You would be playing a pivotal role in contributing to the initial tech stack. You would be further responsible for designing and implementing product requirements that are highly usable, scalable, extensible, and maintainable. You should be comfortable working across different technologies/frameworks that we work on - Microservices, Java, Spring, Spring Boot, MySQL, Kubernetes, AWS.

Responsibilities and Duties:

• Design and build scalable REST APIs on Spring Boot
• Develop, test, tune for performance and deploy microservices
• Collaborate with the team, optimize and refactor the back-end architecture
• Maintain high standards of quality for code, documentation and other deliverables
• Active cross-team coordination would be expected

What are we looking for?

• 1+ year experience in Core Java & backend technologies
• Good working knowledge of design patterns & OOAD
• Excellent analytical and problem-solving skills
• The skills that we consider: Java, MySQL/RDS, Spring/ Play, Maven, Redis, Kafka/SQS, Elasticsearch, AWS
• Experience in micro-services
• Previously worked in a startup

What you’ll be doing:

• You’ll collaborate in perfect synergy with other designers and product managers on India’s top community safety app, and design in a fast-paced environment.
• You’ll understand the user experience strategy for a productand drive the overall design solutions based on usability, consistency, business goals, time to market and customer experience.
• You’ll create wireframes, storyboards, user flows and process flows to effectively communicate interaction and design ideas.
• You’ll apply user-focused design processes to create high quality user experiences on our app.

What you’ll bring to the team:

• You’ll bring an in-depth understanding of design patterns across web and mobile platforms.
• You’ll bring critical experience and skills in visual design, UX design, research, micro-interactions
• You’ll bring a demonstrated ability to be a self-starter who will drive progress.
• An expertise in Photoshop, Illustrator, Sketch, Invision, Pixate, Framer or other visual design and wire-framing tools.

Interview Process & Prep Notes:

Portfolio Review
Design Approach, Experience, Project overview. Be ready to deep dive and effectively articulate your experience in the UX Field by showing us your portfolio, showcasing past experience, sharing your understanding of design approach, design thinking and your wizardry with tools, processes or unique skill-sets.

Design Assignment
Solution Approach, Task Flows, Mind Maps, Prototyping, Visual skills. The moment is finally here where you walk the talk and demonstrate your ability in UX Designing by acing a short challenging assignment shared by our designers.

Team Fitment
Behavioural Assessment, Culture Fit, Project Knowledge, Role OperationBe yourself. It works out better for everyone if we are genuine and can see if we are a cultural fit for each other.
Everyone here is focused on our mission and hope we can align.

Do you got a talent of developing new business for a software company and surging the sales? We got an exiting position to fill up which pays a lot of knowledge and experience thereby involving meeting with new business people, generating revenue for the company and earning handsome perfks from new leads closed every month.

We are looking for some bright candidates who can prove their skills and expertise to move with us to the next level.