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Client Relationship Manager – Full-Time

*🏢 Company Name:- Highfly Sourcing

*📍 Location:- Devika Tower, 13th Floor, Room 1320, Nehru Place

*🕘 Job Timing:- 9:30 AM to 6:00 PM

*🍱 Lunch Break:- 1:30 PM to 2:00 PM

*💼 Salary:- ₹10,000 – ₹25,000 (Higher for experienced candidates who meet targets)

We’re looking for an experienced and confident Client Relationship Manager to join our team. If you’re good at handling visa cases, providing guidance to clients, and managing documentation, we’d love to work with you!

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### Key Responsibilities:

* *Client Consultations:- Speak with clients to understand their immigration needs and recommend the most suitable visa type (work, student, visitor, family, etc.).

* *Eligibility Check:- Review each client’s profile and assess eligibility based on the current immigration rules of different countries.

* *Document Preparation:- Help clients gather necessary documents like financial proofs, educational certificates, employment records, etc.

* *Application Support:- Fill out visa forms correctly and ensure all documents are submitted in proper format and within deadlines.

* *Follow-ups:- Track application status and update clients regularly. Handle re-submissions if needed.

* *Legal Awareness:- Stay updated with immigration laws and provide accurate information to clients regarding visa renewals, appeals, or rejections.

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Why Join Us?

* Relaxed work environment with a cooperative team

* Office in a prime location – Nehru Place

* We recognize performance — get paid more if you help us grow!

📞 Don’t hesitate to apply! We’re looking for someone who’s ready to grow with us.

Skills Required:

• Proven experience as a Sales Executive in the freight forwarding or Custom Clearance or Shipping or logistics industry
• In-depth knowledge of international logistics including but not limited to freight forwarding processes, Jargons, regulations, and industry standards
• Excellent verbal and written communication skills especially in English
• Demonstrated ability to convert new customers and meet sales target
• Should have experience in handling face-to-face sales meetings i.e meeting with clients and building relationships and understanding their needs.
• Strong negotiation & closing skills
• Customer- centric approach with a passion for building and maintaining client relationships
• Self motivated and results oriented

KRAs

• Identifying and Building new customers
• Answering inbound queries with technical know-how and expertise
• Prepare and present competitive proposals and contracts to clients
• Identify and target potential clients in various industries by analyzing data
• Doing and Maintaining strong follow-ups and meetings to ensure the client is well catered to and responded
• Fixing appointments and creating schedules and meetings for approaching the right set of targeted clients
• Develop and implement effective sales strategies to achieve revenue targets.
• Maintain and expand relationships with existing clients.
• Meet or exceed projected sales numbers by closing clients and negotiating contracts
• Stay updated on industry trends, competitors, and market conditions to adapt sales tactics accordingly

Experience Level: Minimum 5 years

About Pace

Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.

About Pocketful (Fintech Division of Pace)

Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.

Overview:

• We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
• Responsibilities:
• Lead and manage a team of engineers, providing guidance and mentorship.
• Oversee the design, development, and deployment of high-quality software solutions.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure best practices in coding, architecture, and security are followed.

Requirements:

• Proven experience as an Engineering Manager or Tech Lead.
• Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
• Excellent leadership and communication skills.
• Experience in the fintech industry, particularly in stockbroking, is a plus.
• Ability to work in a fast-paced, agile environment.

Qualifications:

• Minimum of 5+ years of experience in a technical management role.
• Bachelor's degree in Technology
• Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
• Excellent leadership and communication skills.
• Problem-solving and decision-making abilities.
• Results-oriented with a focus on delivering high-quality solutions.

Other details

Expected CTC: Depending on Experience & Skills

In-Person based out of Okhla, New Delhi

Culture

We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.

**Key Responsibilities:**

*Operations:*

• Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
• Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
• Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
• Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
• Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
• Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
• Collaborate closely with the production team to guarantee smooth order execution.
• Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
• Participate in key industry events to establish relationships and showcase our offerings.
• 
  

About  Nulearn (subsidiary of Human Racers Advisory Pvt. Ltd.):

With the aim of enabling both, young minds and working professionals to strategize their future growth and steer their career in the right direction, Nulearn is constantly emerging as a leading Ed-tech platform across India and abroad. Offering a mix of online and offline approaches and practical training modules, this one-of-its-kind company, founded by leading HR experts prepares aspiring minds to confront the challenges in an evolving and cognitively demanding marketplace.

Nulearn is a subsidiary of Human Racers Pvt. Ltd., a well established brand for HR and training interventions that offers HR solutions to organizations across India.

Website: http://www.nulearn.in">www.nulearn.in

Position:  Corporate Sales Manager

No. of Position: 1

Role & Responsibilities:

• Responsible for new client acquisition by building strong alliances with corporate & institutes to become exclusive training partner for eMDP Program PAN India.

• Developing strategies to explore new regions to generate more business.

• Making power packed presentations to top level management and onboarding them for different eMDP programs.

• Relationship management with the existing clients to cross sell & up sell new upcoming programs.

• Submitting sales report to the management.

• Organizing events and seminars to promote eMDP programs PAN India.

Key Skills:

• Well Spoken & presentable personality.
• Open for travelling. 
• Should be confident enough to deal with high designated personalities.

What you need to have:

• Minimum 2 years of data analytics and interpretation experience
• Proven experience to show how data analytics shaped strategy, marketing and product. Should have multiple examples of this based on current and past experience
• Strong Data Engineering skills using tools like SQL, Python, Tableau, Power BI, Advanced Excel, PowerQuery etc
• Strong marketing acumen to be able to translate data into marketing outcomes
• Good understanding of Google Analytics, Google AdWords, Facebook Ads, CleverTap and other analytics tools
• Familiarity with data sources like Branch/ Clevertap / Firebase, Big Query, Internal Tables (User/ Click/ Transaction/ Events etc)    

Teleperformance India is a leading provider of Digital Integrated Business Services and Transformation Solutions for clients from around the world, representing all industry types. Teleperformance delivers proven solutions for optimizing processes, delivering exceptional customer experiences, and ensuring unmatched business agility. Teleperformance India also represents a global Center of Excellence within the Teleperformance group for delivering customized and cost-effective Back-Office services.

We also offer a comprehensive suite of back-office services like HR and Finance & Accounting, plus advanced automation, data analytics, Artificial Intelligence (AI), Machine Learning, and Robotics Process Automation (RPA) technologies.

QUALIFICATIONS AND REQUIREMENTS:

• Good Listening, Verbal, and written communicative skills.
• Should hold a Master’s Degree like MCA, MTECH, MSC(IT)
• Technical Training, IT, and experience in BitBuket/JIRA would be an added advantage.
• Proficient with Microsoft Office tools.
• Self-starter and able to complete tasks with little supervision.
• Detailed orientated with strong organizational skills
• 5+ years of hands-on experience in .NET, C#, MVC, jQuery, AI, AWS, AZURE, Cloud services, REST, Angular, EF, and JavaScript.
• Ability to deliver the time-critical task with his/her pro-activeness to be an inspiration to others.
• Thrive as a senior resource in a fast-paced, high-energy, change-oriented environment.
• Passionate enough to learn and contribute based on work time zone which is a key.
• Ready to handle any 24X7 ask from the organization.
• Willing to gel with the team and share knowledge with other team members to maintain knowledge transparency.

We are a team of SysOps/DevOps engineers

with one goal in mind -to keep your online business up and running 24/7.Solving problems is

our thing, but we believe that dealing with the same issues over and over again is

unnecessary and counterproductive. Our objective is to find the ultimate solution for each

and every problem! Though, each one of us is different, we have the same goal: to make

our customer's life easier and enjoy it at the same time.

Scope & Responsibilities

As a Department Leader, you will be responsible for managing and mentoring the team of

Linux systems administrators on a daily basis. You will help build and grow the sys admins

team and lead them to success. As Systems Management Department Leader, you will work

both as a People Manager and a Senior Systems Administrator.

As Manager you will recruit and retain a high motivated and professional team of

administrators. Together with our CTO and HR team, youre going to define recruitment

needs in your team and participate in the recruitment process. You will also work on

improving the onboarding process for new employees.

More tech part of the job contains designing and managing systems, tools, and infrastructure

to match our customers needs and provide them with outstanding, safe and reliable

solutions.

This position requires you to be able to devise proactive solutions to project-related issues

and inspire trust in teammates. Are you a team player who is ready to work with our team to

find solutions and are AWS Certified ? We await your CV

Skills & Certifications

- Proven team building and management background (2+ years)

- Strong project, process and people management skills

- Excellent communication skills in English

- Strong background in Linux administration (4+ years experience)

- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)

- Automation (we use Ansible)

- Infrastructure as code (we use Terraform)

- Knowledge of CI/CD tools and best practices

- Comfort with collaboration across multiple projects

- Ability to lead and coordinate team of professionals on daily basis

This position also requires you to be able to participate in on-call

schedules.Roles and Responsibilities

• Overall 9-16 years of experience.
• Minimum 7 years of strong consumer internet related Product and 2 years in fintech.
• Management background preferably in eCommerce /Technology/ Fintech / Banking industry.
• Understanding & having gone through the pain of what it takes to build a great product
• Passion for Results: High degree of commitment with bias for execution excellence.
• Excellent academic background and records.
• Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
• Master of multiple tasking.
• Takes on initiatives and challenges.
• In short, we are looking for superstar leader to join a superstar team.

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members

You’ll be a good fit if you:

• Have 1+ years of experience developing user facing features
• Have a deep understanding of basic UI/UX/design principles
• Are self-motivated and can solve problems independently
• Experience leveraging web technologies like HTML, CSS, and Javascript(ES6)
• Experience using the latest CSS layout methods such as Flexbox and Grid
• Experience with CSS preprocessors like Sass or LESS
• Knowledge and hands-on experience with Node.js ecosystem and leveraging Javascript libraries / frameworks such as React, Angular or Vue
• Experience with testing frameworks (Jest) and writing unit tests
• Competency in building responsive layouts
• Practical knowledge of performance optimization techniques
• Collaboration in a GitHub repository with many contributors and comfortable with workflows like code reviews, forking, pull requests, etc.