Research Associate - Academic Writing

Experience: 7+ Years Qualification: Graduate / Postgraduate or relevant qualification Location: Should be based out of Mumbai What You’ll Be Doing • Own the full sales cycle—prospect, pitch, close, and grow SME and enterprise accounts. • Hit (and aim to crush!) your quarterly and annual revenue targets. • Be a trusted advisor to prospects, offering smart, solution-driven conversations—not just sales pitches. • Lead impactful demos and presentations that get people genuinely excited about what we do. • Keep your pipeline fresh and your follow-ups tighter than your Spotify playlists. • Use data and insights to track opportunities, forecast sales, and stay ahead of the curve. • Build and manage a solid list of leads from marketing, outreach, and your own hustle. • Team up with Marketing and Channel partners to launch creative campaigns and drive awareness. • Ensure a smooth handoff to our Customer Success crew so every client gets the VIP treatment from day one. • Be a key voice in our growing sales team—bringing energy, curiosity, and a knack for spotting opportunities others miss. What You Bring to the Table • 7+ years of experience selling SaaS, ERP, or subscription-based products across a diverse customer base—you're no stranger to complex tech sales. • A strong background in account management —you know how to build relationships and keep things on track. • A proven closer—your track record with mid-size and large enterprise deals speaks for itself. • Quick on your feet—you're great at handling objections and can break down complex solutions in a way that just clicks. • Stellar time management—you juggle multiple deals without dropping the ball. • A natural relationship builder—you create new opportunities through meaningful conversations and trust. • Consistent performer—you hit or exceed your targets month after month. • Thrive under pressure—you’re energized by tight deadlines and fast-moving teams. • Comfortable navigating CRMs (we use HubSpot) and using data to drive your sales game

Position: Business Development Executive

Experience: 0 - 2 Years

Language: English, Hindi (Required)

Work Location: HRBR Layout, Bangalore, Karnataka

Job Summary:

We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.

Key Responsibilities:

1. Customer Interaction:

• Make outbound calls to potential and existing customers to explain products or services.
• Respond to incoming inquiries and resolve customer queries effectively and efficiently.

2. Lead Generation:

• Identify and qualify leads through active communication and engagement.
• Maintain and update a comprehensive database of customer information for follow-up and future interactions.

3. Sales Support:

• Promote company offerings to increase product or service adoption.
• Consistently meet or exceed daily, weekly, and monthly call and sales targets.

4. Customer Relationship Management:

• Build and maintain strong, positive relationships with customers through regular communication.
• Address customer concerns promptly and escalate issues to the relevant department when necessary.

Skills and Qualifications:

• Excellent verbal communication and interpersonal skills.
• Ability to work independently and achieve targets in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Basic knowledge of CRM tools and database management is an advantage.
• Good organizational and time management skills.
• 
  

Education & Experience:

• Bachelor’s degree in any discipline.
• 0-2 years of experience in a telesales or customer service role.
• Previous experience in handling customer calls or working in a sales environment is a plus.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

You will be responsible to develop product road map and go-to-marketstrategy for new epay products and service.

Key Responsibilities:

• Design & execute Euronet Prepaid Card Product & GTM strategy

• Design and execute Product roadmap for Government Payments, Mutual Funds, Credit Card Bill Payments and other TSP roles that Euronet can play in the market

• Work with Sales teams on new business opportunities evaluation, solutioning and implementation

• Validate product propositions, their value to end clients and cost/pricing impacts

• Work closely with engineering team on the technology development and deployment

• Contribute to both qualitative and quantitative market research as to validate trends and recommend functionality enhancements

• Manage complete product lifecycle, including strategy, conceptualisation, user research, feature requirements, user interface, prototyping, underwriting, execution and Go-to-Market

• Create new offerings by demonstrating cohesive end-to-end thinking and collaborate with cross functional teams to define the work required to successfully deliver and realize a winning product offering

• Determine current and future product needs through own expertise and market knowledge, competitive product benchmarking, feedback from clients, epay sales team and other internal functions

• Be the expert for a complete product solutions space by thoroughly knowing the product functionality, constraints, business process, value, customer profile and industry domain (across core processes), how it’s used, and where it meets or fails to meet customer needs, helps teams solve problems through problem domain expertise

• Track interesting trends on emerging product offerings that are relevant to business

• Liaise with internal marketing team for promotion of products/services

• Support epay sales teams in preparing their sales forecasts based on the product development roadmap and enablement strategy

• Liaise with epay finance team in business case profitability analysis

• Prepare and present business reviews to the Executive Leadership of Euronet

• At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
• Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
• Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
• Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
• Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate 
• Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
• Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)

• Design and build advanced applications for the Android and iplatforms form on.
• ReactNative
• Collaborate with engineering and cross-functional teams to define, design, and ship
• new features
• Work with outside data sources and APIs
•  Unit-test code for robustness, including edge cases, usability, and general reliability.
• •Work on bug fixing and improving application performance
•  Continuously discover, evaluate, and implement new technologies to maximize
• development efficiency.

• Knowledge of developing trends and emerging standards in mobile apps and
• mobile payments
•  Excellent technical knowledge of React Native
•  Pro with Android and iOS UI design principles, patterns, and best practices
•  Good understanding of RESTful APIs and how to connect Android applications to
• back-end services
•  You care about quality and you know what it means to ship high-quality code
•  Contribute to the design, architecture, and development of apps that are elegant,
• efficient, secure, highly available, and maintainable
• Highly motivated and maintain a positive, “can-do” attitude in an uncertain
• environment
• Follow and help cultivate consistent development best practices.