AVP- Product Management

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

JOB REQUIREMENTS:

• C#
• SQL
• FTF

QUALIFICATIONS ANS SKILLS:

BSc/BA in Computer Science, BCA, Engineering or a related field

1-3 years of web development experience.

Relevant E-com industry Experience.

Experience in JavaScript, HTML, CSS is a plus

RESPONSIBILITIES

Create and test applications for websites.

Maintaining the appearance of websites

Implementing automated testing platforms and unit tests.

Maintain and update websites

Troubleshoot website problems.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

DevOps Consultant 

Work Timings: 6.30 AM IST – 3.30 PM IST ( HKT 9.00 AM – 6.00 PM)

Key Skills / Requirements:

• Mandatory
• Integrating Jenkins pipelines with Terraform and Kubernetes
• Writing Jenkins JobDSL and Jenkinsfiles using Groovy
• Automation and integration with AWS using Python and AWS CLI
• Writing ad-hoc automation scripts using Bash and Python
• Configuring container-based application deployment to Kubernetes
• Git and branching strategies
• Integration of tests in pipelines
• Build and release management
• Deployment strategies (eg. canary, blue/green)
• TLS/SSL certificate management
• Beneficial
• Service Mesh
• Deployment of Java Spring Boot based applications
• Automated credential rotation using AWS Secrets Manager
• Log management and dashboard creation using Splunk
• Application monitoring using AppDynamics

If Your profile matches the requirements share your resume at anitha.katintuitvedotcloud

Regards,
Anitha. K
TAG Specialist

Requirements

• 2.5+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour
• Should have experience with Payment(US) Integrations
• Should have experience with Ecommerce/ERP Connectors

• Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
• Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
• Experience: 1+ years(for PA)/2+ years (for SPA)
• Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
• Must have:

Accounts receivable, AR calling, Denial management.

Process: Voice.

Must have:

• Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong Analytical, Logical Reasoning and Problem-Solving skills
• Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
• Ability to effectively work with a highly technical and virtually located team

Good to have:

• Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development 
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)

Soft skills:

• Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
• Excellent communication skills, both written and oral
• Ability to multi-task and prioritize
• Deliver on commitments
• Self-Starter and willing to learn many new skills on the job
• Willing to work flexible hours as the job demands
• Excellent trouble shooting skills
• Ability to think through various business issues and come up with solid design solutions that will stand the test of time
• Good listening and influencing skills; a strong customer focus is a must