
**Key Responsibilities:**
*Operations:*
- Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
- Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
- Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
- Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
- Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
- Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
- Collaborate closely with the production team to guarantee smooth order execution.
- Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
- Participate in key industry events to establish relationships and showcase our offerings.

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Strong Technical Support Leader profile
Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
(to effectively coordinate with architects and engineering heads)
Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership
Designation: Influencer Marketing Manager
Location: Pondicherry
Responsibilities:
· Prepare annual Influencer & PR marketing calendar with a plan & budget.
· Interact and build relationships with influencers, stylists, production houses & media. Maintain database.
· Plan collaborations / meets. Scout influencers across categories, negotiate and execute collaborations & post promotions
· Create and nurture small community / circle of Hidesigners to share
· Work on PR outreaches and coordinate press coverage, reports, etc.
· Coordinate with multiple deparments to implement influencer marketing campaigns.
· This role extends to the Hidesign Group - Hidesign hotels, Casablanca and Le Pondichéry
Company: SMSNiti
Location: Remote (India)
About Us:
SMSNiti is a growing marketing solutions company providing businesses with cutting-edge digital marketing services including bulk SMS, WhatsApp marketing, voice call marketing, and omnichannel engagement platforms. We are passionate about helping small businesses thrive by offering high-quality services at affordable rates.
Job Description:
We are seeking a motivated and dynamic Business Development Officer to join our remote team. The ideal candidate will focus on lead generation, driving sales, managing client accounts, and building strong relationships with customers. This is a work-from-home position with internet reimbursement provided.
Key Responsibilities:
- Lead Generation: Identify potential clients through online research, cold calling, LinkedIn outreach, and networking.
- Sales : Engage with prospects, understand their needs, and convert them into clients by presenting relevant SMSNiti services.
- Account Management: Maintain and nurture relationships with existing clients, addressing their queries and ensuring a positive experience.
- Relationship Building: Develop lasting partnerships with clients, understanding their business needs and providing tailored solutions.
- Market Research: Stay updated on industry trends and competitor offerings to ensure SMSNiti remains competitive.
- Reporting: Track and report on sales activities and progress toward targets.
Key Skills:
- Strong communication and interpersonal skills
- Proven experience in lead generation and sales
- Ability to manage multiple clients effectively
- Self-motivated and results-oriented
- Experience in digital marketing services is a plus
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field
- 1-3 years of experience in sales or business development
- Familiarity with CRM tools, Microsoft Office, and LinkedIn
Perks & Benefits:
- Competitive salary and performance-based incentives
- Internet reimbursement
- Opportunity for career growth in a fast-growing company
- Flexible work-from-home arrangement
How to Apply:
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Work from home
Schedule:
Day shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Marketing / Sales: 2 years (Preferred)
total work: 2 years (Preferred)
Language:
English (Preferred)
Work Location: Remote

Job Title: Sales Executive (EdTech) for Online Certification Program
Location: Initially Remote; potential mandatory transition to Bangalore office after three months
Salary and Compensation:
- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.
- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.
- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.
- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.
Job Overview:
We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.
Key Responsibilities:
- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.
- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.
Leverage leads generated via social media to convert into paying customers.
- Participate in a one-week training session to optimally prepare for effective course promotion.
Requirements:
- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.
- Exceptional communication and negotiation skills.
- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.
Compensation and Incentives:
- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.
- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.
Additional Details:
- This role begins with a 30-day probation period where meeting sales targets is crucial.
- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.
- Continuation of employment and salary is contingent on consistently achieving sales targets.
How to Apply:
- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.
- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.
● Hands-on coding on Java/ GoLang, primarily for testing.
● Hands-on experience on more of TestNG, JUnit, Spring Test, GoLang testing, etc. OR
If you are a motivated developer who wants to move to testing.
● Ability to find bottlenecks & thresholds in existing code with the help of automation
tools.
● Understanding of Object Oriented Design.
● Crisp understanding of various testing methodologies and categories.
● Ability to come up with, document and code test scenarios & test cases.
● Experience of working on ‘Agile + DevOps’ process management methodology.
● Experience in using one or more of RestAssured, SuperTest, Postman, Swagger.
Good To Have :
● Knowledge of other programming languages, like Javascript, Python etc
● Experience in using mocking frameworks
● Experience in using API testing frameworks
● Experience in Performance testing frameworks and the ability to design performance
tests
● Experience in some scripting languages, like Shell, Python etc.
● Good communication skills in English, both written and verbal
● Valid US Business visa
Roles & Responsibilities :
● Perform Test Automations, including creation & management of test scenarios,
documentation and coding tests.
● Environment set up for testing applications across channels like Web, Mobile and
Desktop as well as backend applications involving large scale data migration
● Create & manage automation reports and regularly communicate the same to the
team.
● Work with deployments teams and resolve any level issues for the system.
Job description
- Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
- Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
- Hands-on experience with Windows 10/11 operating system environments
- Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
- Ability to perform remote troubleshooting and provide clear instructions.
- Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
- Excellent problem-solving and multitasking skills
- Address user tickets regarding hardware, software, and networking L1, etc.
- Manage and maintain IT asset inventory and documentation.
Desired Skills and Experience -
- Strong knowledge of Microsoft Windows desktop operating systems.
- Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
- Strong knowledge of the Microsoft Office suite.
- Working knowledge of TCP/IP protocol stack, and Wi-Fi.
- Working knowledge of supporting pcs in a domain environment.
- Working knowledge of Office 365 cloud application suite
- Working knowledge of desktop imaging, application deployment, and hard drive encryption
- Understanding customer requirements and project KPIs
- Implementing various development, testing, automation tools, and IT infrastructure
- Planning the team structure, activities, and involvement in project management activities.
- Managing stakeholders and external interfaces
- Setting up tools and required infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Have the technical skill to review, verify, and validate the software code developed in the project.
- Troubleshooting techniques and fixing the code bugs
- Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
- Encouraging and building automated processes wherever possible
- Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
- Incidence management and root cause analysis
- Coordination and communication within the team and with customers
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
- Mentoring and guiding the team members
- Monitoring and measuring customer experience and KPIs
- Managing periodic reporting on the progress to the management and the customer
(Leading Health & Nutrition based Startup in Mumbai)
- Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms
- Keyword Research & Monitoring
- Writing Ad copy/description
- Basic knowledge of Google Sheets
- Must be proficient in the English Language
- Monitors the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations
- Compile data across several platforms and create weekly/monthly reports, including analysis for insights, optimizations and future strategy development
- Displays organizational capabilities to track progress, execution and consistency of social advertising campaigns
- Running Email/SMS Campaigns
- Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing, campaign creation and optimization
- Coordinate with Ad Agencies & take regular updates
- Coordinate with content team to get the required creatives
- Coordinate with production team to ensure inventory is in place before running campaigns
Drive understanding and adoption of our products through effective onboarding of customers.
Keep track of paid sign ups from the website and sales team
Diligently update customer/prospects data in tools provided
Stay on top of updates in current apps
Required Candidate profile
You will ideally have a combination of both Product (Computer Sciences) and Business education & experience
Should be able to work effectively in a Matrixed environment
3 years of relevant experience
TITLE: Guest Relationship Executive (GRE)
DEPARTMENT: Sales
REPORTING TO: Club Manager (CM) / Deputy Club Manager (DCM)
GENERAL SUMMARY:
The Guest Relation Executive (GRE) will represent the UFC GYM by providing a
welcoming, informative and entertaining experience for all members and guests during
their visits. The GRE’s are responsible for driving (non-members) into the gym in order
to deliver industry leading customer services to them as well as our current members.
This service must translate into exceeding personal revenue targets issued by
management through both internal and external prospecting. This is a full-time position
reporting directly to the Deputy Club Manager & Club Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Lead Generation & Appointment Booking
Personal minimum expectation: Minimum 50 follow-up calls per day, Minimum 7
appointments booked and confirmed per day and Minimum 2 membership
enrolment per day, 2 personal coaching enrolments per week and two units of
merchandise sales per week.
External marketing, promotions and prospecting. This is a daily activity and
requires off site promotions including distributing passes, building relationships
with local merchants and branding events to inform the community of UFC gym
and services, ultimately resulting into leads. (A lead is a non-members name and
contact information.
Internal marketing and prospecting. This includes collecting leads at the point of
enrolment and from the current member base through relationship building and
referral tables. These activities must translate into lead gathering.
Book membership appointments through productive prospecting activities and
meet or exceed monthly appointment goals set forth by the company.
Ensure that appointments are booked to translate into enough guests and meet
or exceed monthly guest goal set forth by the company.
2. Guest Touring, Membership Presentations, & Personal Production
Ensure that 100% of guests taken through a tour. These tours should translate
into enrolling half of the guests that are seen on a membership (50% Closing) and
20% of them enrolling with Personal Training.
Use the company approved presentation when presenting membership options
to non-members. Ensure each new member meets a manager before completing
the sales process and exiting the gym. Proper presentation and introductions to
the manager should translate to 50% closing of guests.
Ensure Personal Sales Target goals are met or exceeded each month for New
Member Sales Revenue, Renewal membership Sales Revenue, Personal Coaching
Sales Revenue and Merchandise Sales Revenue.
Ensure integrity of each sale.
3. Customer Service
Follow up with members that have enrolled to ensure we are exceeding
expectations.
Provide the highest level of customer service possible when communicating and
interacting with guests.
Assist in maintaining a clean, hygienic and operational facility.
Accountable for saving members that are requesting to cancel their membership.
If the Membership Specialist is unable to convince a member from cancelling
they must have any manager meet the member and sign off on the cancelation.
Recording all customer feedback & complaintsand sharing the same with DCM,
CM, GM and the Top Management.
Filing and reporting members incident report with the DGM/ CM/ GM and top
Management.
Updating the members on any rescheduling or cancellation of scheduled classes.
4. Miscellaneous
Sales Schedule: All GRE’s must be available to work Weekends and
Holidays. Requests for days off must be given in writing and exceptions
can be made by the General Manager.
Mandatory Meetings: Monthly “All Team Meeting” and “Daily
Production Meetings” are mandatory.
Follow, implement and audit all rules, regulations and guidelines of the
organisation.
ORGANIZATION RELATIONSHIPS: The GRE’s will interact with club staff, including the
Operations and Fitness Departments as well as the Guest Relations Team. The
Membership Specialist will also communicate with members, guests and vendors in the
community regarding company promotions and membership packages to support club
sales.
This position description intends to describe the general nature and level of work being
performed by people assigned to this job. It is not intended to include all duties and
responsibilities. The order in which duties and responsibilities are listed is not
significant.










