fashion merchandising

Key Responsibilities:

• Deliver hands-on training in Core Java, Advanced Java (JSP/Servlets), and frameworks (Spring, Hibernate).
• Design and update course content based on industry trends.
• Conduct assessments, code reviews, and provide personalized feedback.
• Mentor students/professionals in real-world Java applications.

Requirements:

• Strong expertise in Java, OOPs, JDBC, and Spring Framework.
• Prior experience in technical training or mentoring.
• Excellent communication and presentation skills.

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

WeAssemble is a leading IT solutions provider, specializing in innovative technologies and tailored solutions for businesses worldwide. With a focus on excellence and customer satisfaction, we strive to deliver cutting-edge solutions that drive business growth and success.

Job Description: 

We are currently seeking a talented Lead Generation Specialist with experience in IT sales, particularly in international markets, to join our team in Mumbai. The ideal candidate will have a proven track record of success in generating high-quality sales leads and fostering strong relationships with potential clients.

Responsibilities:

Conduct research to identify potential clients and key decision-makers in target international markets.

Develop and implement strategies to generate quality sales leads through various channels, including cold calling, email campaigns, social media, and networking events.

Engage with prospects to understand their business needs and requirements, and effectively communicate the value proposition of our IT solutions.

Collaborate closely with the sales and marketing teams to develop targeted outreach campaigns and materials to support lead generation efforts.

Maintain accurate records of leads and interactions in the CRM system, and provide regular reports on lead generation activities and outcomes.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in IT sales, with a focus on lead generation and business development in international markets.
• Proven track record of success in generating quality sales leads and meeting or exceeding targets.
• Strong understanding of IT products and services, with the ability to articulate technical concepts to non-technical audiences.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and stakeholders.
• Highly organized with strong attention to detail and the ability to manage multiple tasks and priorities effectively.
• Proficiency in CRM software and other sales and marketing tools.

Benefits:

Competitive salary package with performance-based incentives.

• Opportunities for professional growth and development.
• Friendly and collaborative work environment.
• Health insurance and other benefits as per company policy.

Job Summary

As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills.

The ideal candidate would be extremely data-driven and makes design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus

Responsibilities and Duties

Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate.

Establish web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages.

To understand the "WHY" behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales.

Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results.

Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization).

Coordinate with developers, analysts, and researchers to drive projects forward.

Required Experience, Skills and Qualifications

Prior experience of 1+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website.

Prior experience in a customer facing role or equivalent history of increasing customer satisfaction with excellent presentation skills

Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools.

Understanding best practices for UI and UX for websites

Understand of how E-commerce website work(what is ROI, AOV, Conversion Rate etc.)

Experience with research tools including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ survey Zarget or other similar tools will be a plus

Experience with multichannel media campaigns including a working knowledge of paid search, testing ad text and landing pages Optimization, SEO will be a plus

Prior experience working in diverse client portfolio

Benefits

5 Day working

Flexible work from home policy

Company sponsored team outing and parties

Company sponsored lunch

No dress code

Salaries at par and above the industry standards

Great Learning and growth opportunities

Opportunities to travel onsite (Australia US,UK, South Africa) to meet and work with clients personally

Diverse and exciting client portfolio of internationally renowned brands

Hi,

We are looking for Self motivated, Passionate Technology enthusiasts seasoned PHP Developer (Laravel + Wordpress ) to join our team.

Job Description:

· Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software.

· Understanding and implementing of project management practices.

· MVC compliant Development (Laravel/YII / CodeIgniter / Zend Framework) in at least any one of these frameworks.

· Experience with CMS framework i.e. Wordpress.

· Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions.

· Identify opportunities for process improvement and make constructive suggestions for change.

· Improve the technical competence of the team through training & development of existing and new team members.

· Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members.

· Research and actively learn about new technologies and introduce them into the infrastructure.

Eligibility criteria :

· Minimum experience if 2 years in laravel and wordpress. both

· Excellent problem-solving skills and love technical challenges.

· Ability to work in a team-oriented, collaborative environment.

· Ability to manage priorities and work in a fast pace environment.

· Strong database skills, proven experience with MySQL 5 having knowledge of indexes, fulltext searches, usage of Regular Expressions in queries and more.

· Excellent knowledge of Applications Architecture and how to work with Frameworks with MVC architecture.

· Excellent Knowledge of HTML 5, CSS 3, Javascript, jQuery/Sencha etc.

· Key Skills Required : Wordpress, Laravel, CodeIgniter, Zend, Mysql, Jquery, API (Restful Service).

Interested candidates can share their updated resume at manpreet.kaur(at)chicmic.co.in

Thanks

Developing and maintaining web applications that are optimised for various devices and browsers

Implementing responsive design and cross-browser compatibility for different screen sizes

Developing user-friendly and interactive web features such as buttons, forms, and menus

Using JavaScript libraries and frameworks such as React or Angular to build complex web applications and interactive features. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux

PLUS WebAPI

Testing web applications to ensure they are bug-free and work seamlessly for the end-users.Experience with browser-based debugging and performance testing software is preferred

Excellent troubleshooting skills

• Design and develop a framework, internal tools, and scripts for testing large-scale data systems, machine learning algorithms, and responsive User Interfaces.
• Create repeatability in testing through automation
• Participate in code reviews, design reviews, architecture discussions.
• Performance testing and benchmarking of Bidgely product suites
• Driving the adoption of these best practices around coding, design, quality, performance in your team.
• Lead the team on all technical aspects and own the quality of your teams’ deliverables
• Understand requirements, design exhaustive test scenarios, execute manual and automated test cases, dig deeper into issues, identify root causes, and articulate defects clearly.
• Strive for excellence in quality by looking beyond obvious scenarios and stated requirements and by keeping end-user needs in mind.
• Debug automation, product, deployment, and production issues and work with stakeholders/team on quick resolution
• Deliver a high-quality robust product in a fast-paced start-up environment.
• Collaborate with the engineering team and product management to elicit & understand their requirements and develop potential solutions.
• Stay current with the latest technology, tools, and methodologies; share knowledge by clearly articulating results and ideas to key decision-makers.

•  BS/MS in Computer Science, Electrical or equivalent
• 6+ years of experience in designing automation frameworks, tools
• Strong object-oriented design skills, knowledge of design patterns, and an uncanny ability to
  design intuitive module and class-level interfaces
• Deep understanding of design patterns, optimizations
• Experience leading multi-engineer projects and mentoring junior engineers
• Good understanding of data structures and algorithms and their space and time complexities. Strong technical aptitude and a good knowledge of CS fundamentals
• Experience in non-functional testing and performance benchmarking
• Knowledge of Test-Driven Development &  implementing CD/CD
• Strong hands-on and practical working experience with at least one programming language: Java/Python/C++
• Strong analytical, problem solving, and debugging skills.
• Strong experience in API automation using Jersey/Rest Assured.
• Fluency in automation tools, frameworks such as Selenium, TestNG, Jmeter, JUnit, Jersey, etc...
• Exposure to distributed systems or web applications
• Good in RDBMS or any of the large data systems such as Hadoop, Cassandra, etc.
• Hands-on experience with build tools like Maven/Gradle &  Jenkins
• Experience in testing on various browsers and devices.
• Strong communication and collaboration skills.

• Experience building user interfaces for websites and/or web applications
• Extremely fluent with HTML5/XHTML and CSS
• Experience working with PHP, JavaScript, and jQuery
• Ability to write JavaScript with and without the use of frameworks such as jQuery
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes to have consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Experience developing web solutions in Drupal and PHP implementations in a LAMP environment
• Ability to architect enterprise Drupal solutions including data, display, and information architecture
• Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
• Experience creating custom Drupal modules, SMS integration
• Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer