
Head of Product-PaaS

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We are seeking a talented and experienced ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in developing and customizing ServiceNow applications, with a deep understanding of the platform's modules and capabilities. This role offers an exciting opportunity to work on diverse projects and collaborate with leading industry professionals.
Key Responsibilities:
- Develop and customize ServiceNow applications and modules based on business requirements.
- Create and manage ServiceNow business rules, script includes, UI actions, and other scripting elements.
- Design and implement ServiceNow integrations using REST and SOAP web services.
- Configure and customize ServiceNow forms, lists, reports, and dashboards.
- Utilize ServiceNow Flow Designer and Orchestration to automate workflows.
- Collaborate with cross-functional teams to gather requirements and deliver effective solutions.
- Troubleshoot and resolve technical issues related to ServiceNow.
- Maintain system documentation and user guides.
Requirements:
- Proficiency in ServiceNow modules, including ITSM, ITOM, ITBM, and ITAM.
- Strong knowledge of JavaScript for client-side and server-side scripting.
- Experience with ServiceNow Studio, Flow Designer, and IntegrationHub.
- Familiarity with REST and SOAP web services for system integrations.
- Understanding of relational databases and SQL.
- ServiceNow Certified System Administrator and/or ServiceNow Certified Application Developer (preferred).
- Previous experience in a ServiceNow Developer role with a track record of successful projects.
- Strong problem-solving skills and the ability to communicate technical concepts to non-technical stakeholders.
- Experience with Agile methodologies and project management principles.
Preferred Qualifications:
- Experience with other ITSM tools and platforms.
- Additional ServiceNow certifications (e.g., Certified Implementation Specialist) are a plus.
- A degree in Computer Science, Information Technology, or a related field.
Job Overview
The primary role of a candidate will be a RF Engineer. The RF engineer will be a consultant who work collaboratively with the RF product team as well as partners to provide support for all presales solution aspects of the sales cycle.
Job requirements include but are not limited to the following activities: assistance & response to RFI/RFP preparation, opportunity & account planning, relation building with Partners and Product Management teams, demonstrations, joint partner solutions etc.
Responsibilities
- Strong Focus on Customer engagements in ongoing opportunities
- Assistance to product teams throughout the sales cycles
- Lead initial solution demonstrations to customers/partners.
- Assist in pre-sales to post-sale transition to ensure smooth implementation and maximum customer satisfaction.
Job description:
- Should be ready for a full-time job working from office.
- Interest and ability to identify, document and articulate the business and technical requirements of a customer.
- Excellent in customer facing, communication and presentation skills.
- Should have clear understanding of RF, Electromagnetics, RADAR, and communication technologies.
- Good knowledge in KPI parameter analysis , having knowledge in 2G/3G/4G/5G Technology & concepts.
- Should quickly learn Technology/Product/Solution offerings Spectrum monitoring equipment.
- Should be able to provide support to customers on issues raised by them.
- Should be good in writing and quantitative skills, other Microsoft tools like Excel, Word, PowerPoint, etc.
- High level of energy, enthusiasm, persistence, discipline, and a strong desire to succeed.
- Willingness to do whatever is necessary to win .
- Ability to travel abroad as well as domestically. Should be ready to travel to clients in India regularly for demonstrations, POCs, customer presentations, installations, and commissioning.
Technical Skills
- Preferred technical experience in data collection, RF optimization, Spectrum Monitoring and Management system.
- Electronics and telecommunications engineer with CCNA or equivalent networking knowledge.
- Good understanding of computer hardware technologies and its trends in market.
- Preferred experience up to 2-5 years in presales role.
- Should have better understanding of software languages and to operate the application software.
- Experience with Database, Application integration etc. desirable.
- Should be capable in conducting demos, training, etc.


· Architect, develop and deploy software using Django/ Python
· Strong hands on experience in Django and Python Experience with RDBMS, PostgreSQL, MySQL.
· Experience with HTML5, HTML, CSS, JavaScript, jQuery.
· Experience with Linux platform.
· Experience building responsive web applications with Bootstrap
· Understanding of Amazon AWS/ EC2 deployment architecture experience is a plus
· Experience with source control management tools (Git preferred) Preferred skills
· Any work experience related to data scraping algorithms would be an add on weightage
- Call Customers with Overdue Accounts.
- Understand and Explain Benefits of Repayment and Credit History of Customer.
- Correct Customer Misunderstanding On Product Policy and Terms.
- Set Up Payment Plan and Follow-Up Schedule.
- Educate Customer On Consequences for Late Payment.
- Escalate Difficult or Unusable Case to Team Leaders.
- Provide Feedback On Reason for Default to Team Leader.

The Data Engineering team is one of the core technology teams of Lumiq.ai and is responsible for creating all the Data related products and platforms which scale for any amount of data, users, and processing. The team also interacts with our customers to work out solutions, create technical architectures and deliver the products and solutions.
If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how a customer can use our products, then Lumiq is the place of opportunities.
Who are you?
- Enthusiast is your middle name. You know what’s new in Big Data technologies and how things are moving
- Apache is your toolbox and you have been a contributor to open source projects or have discussed the problems with the community on several occasions
- You use cloud for more than just provisioning a Virtual Machine
- Vim is friendly to you and you know how to exit Nano
- You check logs before screaming about an error
- You are a solid engineer who writes modular code and commits in GIT
- You are a doer who doesn’t say “no” without first understanding
- You understand the value of documentation of your work
- You are familiar with Machine Learning Ecosystem and how you can help your fellow Data Scientists to explore data and create production-ready ML pipelines
Eligibility
Experience
- At least 2 years of Data Engineering Experience
- Have interacted with Customers
Must Have Skills
- Amazon Web Services (AWS) - EMR, Glue, S3, RDS, EC2, Lambda, SQS, SES
- Apache Spark
- Python
- Scala
- PostgreSQL
- Git
- Linux
Good to have Skills
- Apache NiFi
- Apache Kafka
- Apache Hive
- Docker
- Amazon Certification


Hope this mail finds You and your family safe!
To introduce ,I am Sujatha representing the - Talent acquisition team at TRICON INFOTECH PVT LTD..
We are looking at great minds like you to join us and we are keen on discussing with you about our current opportunities that will give you a chance to work with top-notch entrepreneurs, to build one of the premier product engineering brands.
I am sure we would have more to talk once we fix a time for another round of conversation to explore the opportunities with TRICON INFOTECH .
We have excellent openings for Ruby on Rails professionals with 3+ Years of experience in the below Skill Set.
Would appreciate if you could send me your brief write up and updated profile which would help us understand you better.
Job Location : Bangalore
Skills & Experience:
- 3 to 10 Years of experience in Ruby on Rails
- Knowledge on Active Admin
- worked on various third-party integrations.
- Knowledge on AWS/Azure would be a plus
- Hands on AngularJs/ReactJs/NodeJS with AWS Exposure is a Plus.
- Writing testable object-oriented software using best development practices
- Agile methodologies and practices (including Scrum, Kanban, Extreme Programming)
- Test Driven Development or Behaviour Driven Development
- Writing Clean Code & decoupled modules using the power of Design Patterns
- Pair Programming
- Experienced in designing scalable solutions, writing efficient code, optimizing performance and debugging issues
- Good communication skills with the ability to present complex technical information in a clear and concise manner to technical teams
If interested, please share your profile with the below details:
Total Experience :
Experience in RoR :
Experience in ReactJS:
Current CTC :
Expected CTC :
Notice Period :
Current Location :
Willing to relocate to B’lore post pandemic :
Current Company :
Reason for Job Change:
About Tricon Infotech
Tricon is a rapidly growing technology solution company which committed to be with its customers throughout their Journey to be future ready. Tricon has been delighting its customers for the past 20 years making many strides, winning customers’ hearts. We believe that it is possible to deliver clean, clutter-free & simple product solutions for various complex domains via technology & intelligent product design/experience.
Do visit http://www.triconinfotech.com">www.triconinfotech.com or more information on what we do...and how we are different from other companies.
Tricon has revolutionized the education, learning / publishing domain by obsessing over user experience & data/analytics-driven approach to building solutions.
Why should YOU be working here?
- Cutting-edge technology & product experience
- Smart, nice, peppy, helpful people around
- Fast-paced decision-making environment & release cycles
- Ownership & autonomy of area
- Analytics-driven decision-making culture
- Awesome leadership with solid personalities
- Ability to contribute ideas & watch them come to life
- Problem-solving environment
- All teams are obsessed about the customer
- Love, live and breathe AGILE!
Thanks & Regards,
Sujatha
Disclaimer: This e-mail is bound by the terms and conditions described at http://www.triconinfotech.com/mail-disclaimer/">http://www.triconinfotech.com/mail-disclaimer/
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
• 3 - 5 years of total experience in Recruitment and 2 – 4 years experience in IT Recruitment.
• Ability to work effectively with a wide range of IT Skills or Technology keywords.
• Technical expertise with an ability to understand and explain job requirements for IT roles.
• Bachelor’s degree in Human Resource will be preffered.
• Extensive knowledge of Microsoft Office and strong working knowledge of Outlook and
Excel.
• Experience with working on HRIS is a plus!
• Proactive with a focus on superb service delivery, possess excellent interpersonal
skills (both written and verbal), have the ability to maintain the strictest level of
confidentiality, and express high standards of professionalism.

Must have: Python-Angular(min.6Months) - Django- MySQL
Experience: 4-5Years
Location; Pune(WFH until Covid stabilizes)
Good to have: Kubernetes/Docker, Flask, Restful API

