Head of Product-PaaS

About Buildesk

Buildesk is transforming real estate with cutting-edge Sales & Payment Management solutions.

Our integrated ERP and CRM platform empowers developers and brokers to boost efficiency and results. We're an innovative, collaborative team, rapidly growing with a global presence, offering significant growth opportunities.

Responsibilities:

• Handle inbound/outbound calls to assist customers.
• Provide information and resolve queries effectively.
• Maintain accurate customer records.

Requirements:

• Minimum 1 year of tele calling experience.
• Strong English communication skills.
• Confident, proactive, and a team player.

Job Responsibilities :

- Work closely with product managers and other cross functional teams to help define, scope and deliver world-class products and high quality features addressing key user needs.

- Translate requirements into system architecture and implement code while considering performance issues of dealing with billions of rows of data and serving millions of API requests every hour.

- Ability to take full ownership of the software development lifecycle from requirement to release.

- Writing and maintaining clear technical documentation enabling other engineers to step in and deliver efficiently.

- Embrace design and code reviews to deliver quality code.

- Play a key role in taking Trendlyne to the next level as a world-class engineering team

-Develop and iterate on best practices for the development team, ensuring adherence through code reviews.

- As part of the core team, you will be working on cutting-edge technologies like AI products, online backtesting, data visualization, and machine learning.

- Develop and maintain scalable, robust backend systems using Python and Django framework.

- Proficient understanding of the performance of web and mobile applications.

- Mentor junior developers and foster skill development within the team.

Job Requirements :

- 1+ years of experience with Python and Django.

- Strong understanding of relational databases like PostgreSQL or MySQL and Redis.

- (Optional) : Experience with web front-end technologies such as JavaScript, HTML, and CSS

Who are we :

Trendlyne, is a Series-A products startup in the financial markets space with cutting-edge analytics products aimed at businesses in stock markets and mutual funds.

Our founders are IIT + IIM graduates, with strong tech, analytics, and marketing experience. We have top finance and management experts on the Board of Directors.

What do we do :

We build powerful analytics products in the stock market space that are best in class. Organic growth in B2B and B2C products have already made the company profitable. We deliver 900 million+ APIs every month to B2B customers. Trendlyne analytics deals with 100s of millions rows of data to generate insights, scores, and visualizations which are an industry benchmark.

• Excellent communication skills and approach skills
• Customer pitch and conversion skills 
• Arrange a meeting with the designer for a requirements discussion
• Onboard clients & hand it over to the designer to start the design process
• Handle escalations if any 

Required Skills:

● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)

● Familiarity with some ORM (Object Relational Mapper) libraries

● Able to integrate multiple data sources and databases into one system

● Understanding of the threading limitations of Python, and multi-process architecture

● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)

● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)

● Understanding of accessibility and security compliance

● Knowledge of user authentication and authorization between multiple systems, servers, and environments

● Understanding of fundamental design principles behind a scalable application

● Familiarity with event-driven programming in Python

● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Proficient understanding of code versioning tools

● Knowledge of application deployment process and server set up

● Integration of data storage solutions

Responsibilities:

● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.

● Design and implementation of low-latency, high-availability, and performant applications

● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.

● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.

● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users

● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products

● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions

● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department

● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers

● Drive continuous improvement of software quality, CX and maintainability of features

● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team

About us:-

Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.

Job Description for the position of “Email Deliverability Specialist”

We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.

Responsibilities

• Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
• Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
• Expert knowledge of “best practices” for sending bulk email and list management
• A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
• Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
• Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
• Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
• Keep current on the latest trends in email technology.
• Provide guidance on scaling our email capability with additional hardware or software capabilities
• Maintain the performance and health of the email channel with regard to deliverability and segmentation

Requirements

• 1+ years of experience in email services/delivery role
• Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
• Comfortable with source version control software (Git)
• Proficiency in email production, delivery platforms, troubleshooting
• Proficient in Microsoft Office
• Knowledge of CAN-SPAM/anti-spam laws
• Strong attention to detail and a creative thinker with an eye for design
• Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
• Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
• Proven record of Integrity with following through on commitments
• Quick study of new material and products
• High level of enthusiasm
• Proven problem solver that takes initiative
• Result oriented with a strong work ethic
• Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.

Please feel free to contact me if you need anything.