Senior Salesforce Developer

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Please find the job details below

Experience: 4.1-7 years

Must Have: React, Docker, Cache

 REQUIREMENTS:

• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Software Development Manager

What You Will Need:

Job Description for flutter developer 

Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

• Experience required 1 year
• B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing microservices architecture and containers
• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best practices
• Good knowledge of adding third-party libraries

We are seeking Dot net Developer. If interested then share your profile 

First Preference to those who can join immediately with handsome salary.

Job Description
We are looking for interested & talented .net developer having relevant experience in developing Windows Application, to join our team.

Candidate will participate in all phases of the software lifecycle with an emphasis on architecture, design, quality and implementation.

Industry: IT Software

Experience: 1-3 yrs.

Title: Dotnet Developer

Location:  Indore (MP)

Job type: Full Time

Position Type: Permanent

Requirements

• Dynamic Engineers / Graduate and Post Graduates in CS/IT stream.
• Extremely fluent in C# .net frame works (4.0/4.5), SQL Server 2014, ADO .net, LINQ/Entity Framework, Win-forms, XML, WCF/WPF
• Experience in database design, functional design
• Effective Problem solving skills while dealing with tough scenarios during development phase.
• Excellent communication skills and quick learner of new technology
• Maintaining and supporting multiple projects and deadlines
• Prior experience in windows application or ERP Products
• Experience in MVC Architecture would be an added advantage

Responsibilities

• Participating in detail level of coding, code walk through and unit testing of development of windows application.
• Research and Evaluate Software related technologies and product
• Participating in generating technical documentation of product and package
• Maintain existing software systems by identifying and correcting software defects
• Will be responsible for completing the project in timeline
• Candidate should enjoy working in challenging environment and have enthusiasm and ambition to develop and complete the projects to highest standards.

Career Advancements

• Job with growth opportunities within a stable B2B company
• Pleasant working environment with motivated people
• Extra Benefits

About the Company: Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description: 
1) work with Research & Analysis team to build our email templates (ensuring concise, engaging content and consistency with our brand guidelines)
2) curate and test templates and content to find winning variants for performance
3) make recommendations for performance and optimisation based on competetive intelligence gathered
4) conducting market research to better comprehend prevailing consumer behaviors\
5) reviewing our former campaigns to ascertain areas of strength and weakness, which could inform subsequent outputs
6) creating well-written copy that is free from mistakes
7) work to improve the appearance layout of outputs
8) maintaining a database of customers who have opted to receive our correspondence
9) monitoring and reporting on the utility of each campaign

Key Skills & Experience Required :

• Specific skills – HTML, CSS, Email Testing (Litmus), SendGrid API,
• Experience with Klaviyo / Mail Chimp / Zoho
• Previous experience with email templating and scheduling preferred
• Degree in marketing management, advertising, communications, or similar.
• Proven experience creating high-impact, unique marketing campaigns
• Familiarity with pertinent automation and performance evaluation software.
• Outstanding copywriting and copyediting abilities.
• Personal characteristics – Design and User Experience focused with a Detail-Oriented Mindset

What We Offer:

• You get to work in a very dynamic environment and be part of an international team
• You will get to have involvement in developing a brand new product from scratch alongside with a talented team
• Salary is not a constraint for top candidates
• Flexible work hours, family-friendly
• Independent work culture, no micro management
• Might get converted into a full time role based on performance