Ecera System

We are looking for a detail-oriented technical project manager to oversee all project operations from inception to execution. A Technical Project Manager is responsible for providing project planning and management for established initiatives within a company. They ensure that projects are completed to specification, within an established time frame and budget. A Technical Project Manager is the lead subject matter expert within the company regarding technology concerns. Additionally, they will hire and train additional support member in a

business's tech department.

Roles & Responsibilities:

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and

ensuring technical feasibility.

• Develop a project plan for each client, detailing the tasks that need to be completed for the timely installation

of customized software systems.

• Analyze, plan, and develop requirements and standards in reference to scheduled projects.

• Coordinating with cross-discipline team members to make sure that all parties are on track with project

requirements, deadlines, and schedules.

• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.

Preparing status reports by gathering, analyzing, and summarizing relevant information.

• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

• Obtaining customer acceptance of project deliverables.

• Creating a specialized document for each client, detailing all customizations made.

• Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Who You’ll Need To Be:

• Bachelor’s degree in computer science, engineering, computer information science, information technology,

or a related field with Master’s degree in management.

• Proven working experience in project management.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Sound technical knowledge.

• Basic SQL Knowledge.

• Basic Database Understanding.

• The ability to multitask effectively.

• The ability to work independently and as part of a team.

• Strong analytical and problem-solving skills.

• Excellent organizational and time management skills.

• Fintech domain knowledge is an added advantage.

We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the

Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.

Roles & Responsibilities:

• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan

Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and

Delinquency Management System (Collections).

• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business

requirements, pain points, and objectives. Identify their specific needs related to lending operations and

processes.

• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with

the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.

• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based

on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning

sessions.

• Documentation: Prepare detailed requirement specifications, solution design documents, functional

specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and

customers.

• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,

implementation, and support teams. Ensure effective communication and alignment of objectives throughout

the onboarding process.

• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,

monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.

• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,

and implementation teams, to implement identified gaps and customization requirements. Participate in agile

ceremonies and provide input on solution implementation.

• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the

Finflux product and its functionalities. Provide ongoing support during the onboarding process and address

any inquiries or issues raised by customers.

Required Skills:

• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in

the software industry, preferably working with SaaS solutions or lending platforms.

• Domain Knowledge: Strong understanding of lending operations, loan management processes, and

regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or

banks is highly desirable.

• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience

working with loan management systems, loan origination systems, business rules engines, or delinquency

management systems will be advantageous.

• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and

efficient solutions. Strong problem-solving abilities and attention to detail are essential.

• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and

concepts to both technical and non-technical stakeholders. Active listening skills to understand customer

requirements thoroughly.

• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and

meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic

environment.

• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and

build relationships with customers. Customer-centric mindset with a focus on delivering.