We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the
Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.
Roles & Responsibilities:
• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan
Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and
Delinquency Management System (Collections).
• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business
requirements, pain points, and objectives. Identify their specific needs related to lending operations and
processes.
• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with
the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.
• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based
on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning
sessions.
• Documentation: Prepare detailed requirement specifications, solution design documents, functional
specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and
customers.
• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,
implementation, and support teams. Ensure effective communication and alignment of objectives throughout
the onboarding process.
• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,
monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.
• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,
and implementation teams, to implement identified gaps and customization requirements. Participate in agile
ceremonies and provide input on solution implementation.
• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the
Finflux product and its functionalities. Provide ongoing support during the onboarding process and address
any inquiries or issues raised by customers.
Required Skills:
• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in
the software industry, preferably working with SaaS solutions or lending platforms.
• Domain Knowledge: Strong understanding of lending operations, loan management processes, and
regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or
banks is highly desirable.
• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience
working with loan management systems, loan origination systems, business rules engines, or delinquency
management systems will be advantageous.
• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and
efficient solutions. Strong problem-solving abilities and attention to detail are essential.
• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and
concepts to both technical and non-technical stakeholders. Active listening skills to understand customer
requirements thoroughly.
• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and
meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic
environment.
• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and
build relationships with customers. Customer-centric mindset with a focus on delivering.
Shubham Vishwakarma
Full Stack Developer - Averlon
About M2P Fintech
About
Company social profiles
Similar jobs
Job Title: General Physician (MBBS)
Location: Anna Salai (Mount Road), Chennai
Employment Type: Full-Time, Onsite
Company: Pentabay Softwares
Role Overview
We are looking for a registered MBBS Doctor to manage our walk-in clinic and support healthcare-related projects and Online consultations Virtually .This role is ideal for a practitioner who enjoys a mix of active clinical practice and contributing to medical-tech workflows. You will be responsible for providing high-quality primary care to walk-in patients and Digital Appointments.
Key Responsibilities
- Outpatient Care: Conduct physical exams and provide consultations for walk-in patients (acute illnesses, infections, and chronic conditions).
- Emergency First Aid: Provide immediate medical attention and stabilization in case of onsite emergencies.
- Preventive Medicine: Advise on lifestyle changes, vaccinations, and health screenings.
- Minor Procedures: Perform basic clinical tasks such as wound dressing, injections, and nebulization.
- Project Support: Act as a medical subject matter expert (SME) for our internal software projects, ensuring clinical accuracy in digital health tools.
- Pharmacy Coordination: Maintain a basic inventory of essential medicines and provide accurate prescriptions.
Requirements
- Qualification: MBBS from a recognized medical college (MCI/NMC recognized).
- Registration: Must have a valid Tamil Nadu Medical Council (TNMC) registration.
- Experience: 1–5 years of clinical experience. (Freshers with strong internship records are welcome to apply).
- Skills: Strong diagnostic skills, excellent bedside manner
Work Environment & Benefits
- Prime Location: Centrally located on Mount Road with excellent metro connectivity.
- Shift Timings: Full-time hours (Fixed day shifts; no night shifts).
- Professional Growth: Opportunity to bridge the gap between clinical medicine and healthcare technology.
Send me your Resumes or Work email to sandhiya.m at pentabay.com
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.
Requirements:
- Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
- Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
- Design, create and manage applications, and software integration/migration deployments.
- Implementation services are delivered within scope or manage any changes in project scope, plans.
- Identify potential issues and collaborate with leadership when needed, to develop contingency
- Working with other departments and personnel to ensure information on customer needs are communicated.
- Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
- Assist in Educational webinars, workshops, and more.
- Staying up to date with product features and releases.
- Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
- Updates customer journey playbooks.
- Demonstrate technical acumen to convert plans into workable solutions.
- Communicate a passion for customer success with a team player attitude.
- Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
- Conduct analysis of approved customer content and create a transition plan or migration plan.
- Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
- Responsible for driving consulting milestones and achieving the agreed-upon implementation
- schedule.
- Provide guidance to customers to address critical and/or outstanding issues impacting the
- successful Implementation.
- Actively lead the consulting engagement throughout the implementation.
- Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
- Handle basic support requests during the implementation phase.
- Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
- Always looking for ways to improve our onboarding delivery.
- Maintain product knowledge and consistent education.
- Cross-training with other success functions.
- Other duties may be assigned and/or modified as business needs change
Responsibilities:
- Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
- 2-3 years of experience using HighLevel or other similar vertical solutions.
- Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
- Strong understanding and proficiency in software solutions and professional service offerings.
- 2+ years of customer consulting work experience preferred.
- 2+ years of marketing experience is a plus!
- Strong verbal and written communication skills.
- IT technical skills and platform integrations.
- Experience in managing a diverse group and training each according to company standards.
- Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
- Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
- Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
- Strong analytical and organizational skills with superior attention to detail.
- Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
- Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Apply for this job
-
Your core goal is to manage partnerships with influencer agencies and influencers themselves and deliver exceptional influencer marketing campaigns that are creative, strategic, and that deliver the best ROI.
-
● You will be working on onboarding influencers agencies on an ongoing basis to strategize and plan potentially high-performing influencer programs and campaigns.
-
● You will help with managing exclusive influencer talent and come up with ways we can provide more value to our exclusive talent.
-
● You will be required to onboard, manage and engage mega, macro, micro & nano influencers, whether on a one-one basis, in communities, or via strategic/agency partnerships.
-
● You will have to negotiate and work out win-win deals.
-
● You will be the face of the company to talent, and we want each talent you
work with to have an amazing experience. You will need to know when to
be friendly, and when to be professional, and how to strike that balance.
-
● Exchanging ideas/data/feedback with design and tech in order make our
products more talent-centric & just more awesome.
· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
· Good understanding of WDM and Ethernet technologies.
· Experience of Infrastructure planning and network rollout
· Exposure to Infrastructure element planning / implementation e.g. Copper, Fibre , Racks, Telecom Nodes , Power plants , Transmission Towers etc.
· Proficient in MS-Excel and Visio
· Experience in planning and implementation of large scale network transformation programme
CC++
Go Programming (Golang)
Python- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
- B.E/B.Tech/MS degree in Computer Science, or equivalent
PythonCC++
Machine Learning (ML)Require Someone skilled in python / C/C++ to work on new products and also support existing AI based products .
Should be open to learning new frameworks
- Ideating and managing new communication flows working with internal product, operations, and content teams to drive engagement for company product users.
- Designing and executing the user communication flows for new product features
- Reducing CX touchpoints / calls by looking at data and proactively communicating with the customers on resolving them
- Being a go-getter who can work efficiently with multiple teams and delivering before deadlines.
- Analyzing and reporting performance on a regular basis and deciding actionably.
- Meeting with public officials, developers, and the public regarding development plans
- Business Analysis: Monitoring and assessing the performance of your market.
- Working with and supporting central product teams to improve tools to drive growth in markets.
What you need to have:
- 3+ years of experience in managing growth at early-stage startups or global startups entering India.
- Strong academic credentials from a Tier 1 institution.
- Significant understanding of the fintech and financial services space, especially the wealth management business.
- Bonus: Tier 1 MBA.
- Extremely high analytical skills and first-principles led problem-solving attitude.
- Excellent communication skills.
- Good people skills with the ability to build trust.
ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-
Nerul, Navi Mumbai
Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.
Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.
Should have good communication skills
Speaks languages like Tamil, Telugu & Kannada.
Job Type: Part-time
Salary: ₹8,000.00 - ₹10,000.00 per month
Java
Scala
iOS App Development
Objective C
Swift
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon