Engineer Consultant

Requirement:

Position: Web Developer

Experience: Min 3yr

Relevant Experience in React , Redux, Javascript etc is mandatory

 

 

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.

Stipend: INR. 5,000 to INR. 15,000 per month + Performance Bonus + Goodies for Elites

We are looking for skilled firebase backend engineer interns who can ensure the smooth exchange of data between the server and the user side.

• Experience in using Firebase
• Knowledge of Firebase Security Rules, Firebase Cloud Functions.
• Understanding of software development.
• Should have knowledge about data migration, transformation, and scripting.

1. Work with developers to implement back-end services, APIs, and internal tools
2. Optimize the backend framework to handle live data coming in from thousands of users
3. Integration of user-facing elements developed by a front-end developers with server-side logic

4. Design and implementation of data storage solutions.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

Hiring Process:

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Apply soon, the earliest applicant would be preferred over the late applicants.

We are aggressively hiring for Field relationship manager, Senior Relationship Manager, Team Manager, Regional Sales Manager

HeadQuarters - Bangalore - 1st floor, Lakshmi Chambers, Hsr Layout, Sector 6

HR POC - Mounika Purama

Work Mode - Work From Office

6 Working days (Sat & Sun - Field Work) (Monday - Week Off)

Interview Mode - F2F

Interview Timings - 10:30AM to 6:00PM (Between Tuesday to sunday)

Available Locations - North Bangalore, South East Bangalore, Hyderabad, Pune, Bhubneswar, Mumbai

Salary Negotiable

DevOps Engineer, Plum & Empuls 

 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

 

Key Responsibilities

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

 

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

This person MUST have:
- BE Computer Science, MCA or equivalent.
- Experience testing IOT devices managed by cloud.
- Manual testing experience and a desire to learn and work with the latest
technologies. Web, Cloud and Mobile App testing.
- Develop test plans, cases, and scripts; schedule and execute test cycles;
contribute to testability & quality of software.
- Reports all defects accurately; facilitate problem tracking and successful
resolution; assess and communicate various risks involved and provide
necessary assistance to engineers and stakeholders.
- Basic knowledge of automation know-how [ API automation, Python]
- Test to fail mindset, Solid test strategy experience, well versed with QA processes.
- Hands on experience on Performance test angle.

Experience:
- Min 1 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to
Saturday).
Position:
- Full time/Direct

Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.

We are looking for an experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale data pipelines that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.

 

Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.

 

Experience

12+ Years

 

Location

Hyderabad

 

Skills

Bachelors/Masters/Phd in CS or equivalent industry experience

10+ years of industry experience in java related frameworks such as Spring and/or Typesafe

Experience with scripting languages. Python experience highly desirable. 5+ Industry experience in python

Experience with popular modern web frameworks such as Spring boot, Play framework, or Django

Demonstrated expertise of building and shipping cloud native applications

Experience in administering (including setting up, managing, monitoring) data processing pipelines (both streaming and batch) using frameworks such as Kafka, ELK Stack, Fluentd

Experience in API development using Swagger

Strong expertise with containerization technologies including kubernetes, docker-compose

Experience with cloud platform services such as AWS, Azure or GCP.

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as Git

Familiarity with continuous integration, Jenkins

 

Responsibilities

 

Architect, Design and Implement Large scale data processing pipelines

Design and Implement APIs

Assist in dev ops operations

Identify performance bottlenecks and bugs, and devise solutions to these problems

Help maintain code quality, organization, and documentation

Communicate with stakeholders regarding various aspects of solution.

Mentor team members on best practices

 

Scapic is looking for an experienced Back-end engineer/architect to join our exciting, rapidly growing startup. This role has the potential to evolve with the company as we grow. You will be building the foundations of Augmented and Virtual Reality tools.We're looking for a seasoned web developer who wants to help us build and maintain the back-end services to our VR/AR platform. Our backend web stack is MongoDB/PostgreSQL, Node.JS running on AWS. You'll be working on the web service infrastructure that holds up our entire application.To that end, our Engineering team looks for experienced, smart, and well-grounded individuals who: can thrive in an environment that is fast-paced but not brutally so; are bleeding-edge but well-versed in solid startup engineering principles (clean code and an inclination toward shipping product). Our team members are likely to say that their contribution makes a difference and their thinking matters to their teammates and to the company’s leadership.Our goal as a business is to provide the most complete, effective, and fun way for people to experience things when they are not in the same physical space. Our goal as an employer is to provide the same, in the real world, every day, for the great folks we hire!=========Who we are: A virtual and Augmented reality software company A team that is passionate about the future of VR=========What we believe: VR/AR will be for everyone We should embrace everything that is great about the 2D web That we can and will invent the 3D web =========This role is for you if: You're not joking when you use the phrase "web scale." You've got the battle scars from helping scale up the software of a rapidly growing web application. You know the many double-edged swords of web frameworks, and take care in using them.=========What it's like to be in engineering @Scapic: -We are forward thinking by design, and we follow the Git Flow method -We require code reviews before pull requests are merged to mainline -We code push daily, sometimes multiple times per day -We work closely with customer service, operations, and marketing to ensure that we're putting the customer first and nothing else=========

Prepare Business Requirement Document by gathering requirements from the Client. Finding the gap between As-Is and To-Be processes. Act as a liason between the technical team and the client team. Hands on experience in Agile Project Methodology. Involve in functional testing to ensure the requirements are met. Good command in English. Good knowledge on Verticals like Manufacturing, Wholesale Distribution and Retail businesses. Prepare End user training Document. Production support after Go Live.