11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
What you will do:
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
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Delhi
2 - 7 yrs
₹2L - ₹7L / yr
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript +6 more
Responsibilities:
Develop and maintain mobile applications using React Native.
Collaborate with cross-functional teams to define, design, and ship new features.
Write clean, maintainable, and efficient code.
Participate in code reviews to maintain code quality and ensure best practices.
Troubleshoot and debug issues, and provide timely resolutions.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Stay up-to-date with the latest trends and advancements in React Native and mobile development.
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Noida
5 - 8 yrs
₹8L - ₹10L / yr
Channel Sales
Partnership and Alliances
Strategic alliance
Business Development
Payment card industry
Position overview: Will appoint, manage & expands with channel partners in the assigned areas like HR firm, CA firm, Software providers, management consultants, access control vendors etc. based on geographies. He/she will be responsible for achieving targets, profitability and partner recruitment objective.
Job Description:
- Establishes productive, professional relationships with key personnel in the targeted company.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
- Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
- Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
- Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel.
- Ensures partner compliance with partner agreements.
- Drives adoption of company products among assigned.
- Proactively recruits new qualifying partners.
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NCR (Delhi | Gurgaon | Noida)
8 - 12 yrs
₹8L - ₹24L / yr
Java
Go Programming (Golang)JavascriptFullstack Developer
Microservices
+5 more
- Java Lead : 8-12 Years – GGN Location - NP : 60 Days max
- Experience on Full stack development and Microservices Architecture.
- Proven experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or other Unix-like) systems Software engineering experience designing Enterprise Cloud Applications with Golang will be preferred
- Experience in any Databases like Postgres or any NoSQL DB like MongoDb
- Expertise in defining business architecture, business process definition & modelling, use cases, and requirements definition, and associated best practice processes for defining these artifacts
- Proven proficiency in grasping requirements and building illustrative features with minimal specifications
- Experience working in SAfe agile development environments.
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NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹9L - ₹12L / yr
Product Management
Product Strategy
MRD
PRD
Product packaging
+9 more
Our client is a new-age chic electronic accessories brand with a diverse range of acoustics and fitness related products.
Keeping up with the trend and requirements of the Millenials, the company makes products that are integrated with the latest technology. They design technologically advanced smart wearables, portable gadgets, and audio devices. The products are available in all the leading e-commerce sites and also sell through their website.
The company is founded by a serial entrepreneur who is an alumnus of St. Stephens and MICA. He has a strong background in technology and retail business.
As a Product Manager, you will be responsible for defining the product strategy and roadmap. You will be delivering MRDs and PRDs with prioritized features and corresponding justification.
What you will do:
What you will do:
- Working with external third parties to assess partnerships and licensing opportunities
- Running beta and pilot programs with early-stage products and samples
- Being an expert with respect to the competition
- Determining customers' needs and desires by specifying the research needed to obtain market information.
- Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements
- Appraising new product ideas and/or product or packaging changes.
- Assessing market competition by comparing the company's product to competitors' products.
- Providing source data for product line communications by defining product marketing communication objectives.
- Obtaining product market share by working with sales director to develop product sales strategies.
- Facilitating inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Bringing new products to market by analyzing proposed product requirements and product development programs
- Preparing return-on-investment analysis and establishing time schedules with engineering and manufacturing
- Introducing and marketing new products by developing time-integrated plans with sales, advertising, and production.
- Determining product pricing by utilizing market research data and reviewing production and sales costs
- Anticipating volume and special costing and customized orders.
- Completing operational requirements by scheduling and assigning employees and following up on work results.
- Maintaining product management staff by recruiting, selecting, orienting, and training employees.
- Maintaining product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications
- Establishing personal networks and participating in professional societies.
- Contributing to team effort by accomplishing related results as needed.
Candidate Profile:
What you need to have:
- Bachelor’s degree from an accredited educational institution, preferably in a technical discipline (Computer Science, Electrical Engineering)
- Preferable MBA degree
- Should have a minimum 3 to 6 years of product management experience (electronics and accessories)
- Significant experience in a startup environment, and taking products from inception to launch
- Strong understanding of consumer electronics and related industry
- Should have demonstrated history of accountability and performance delivery, including leading teams to meet or exceed objectives
- Deep working knowledge of networking, procuring, logistics and sourcing
- Should have the capacity for self-motivation, independent initiative and creative problem-solving
- Should have the ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
- Excellent leadership skills & experience collaborating with cross-functional teams
- Having diligent attention to detail and strong technical intuition, as well as the ability to set and manage expectations at the executive level
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Remote, Gurugram, Delhi
0 - 6 yrs
₹12L - ₹24L / yr
Python
Django
FlaskjumpingMinds.ai, a first of its kind Mental Health DeepTech startup, provides an anonymous safe space designed to make someone under stress feel better instantly. We're growing rapidly with 100k+ community, best in class metrics and aim to be the market leader by 2022!
So, we are looking for amazing backend developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award.
Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Build backend services and APIs to create scalable engineering systems
• Work with the team to define, capture, and use real-time event data for business insights and product features
• Setup infrastructure to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
Requirements/Skills:
• B.S./B.Tech. in Computer Science with 1-2 years of work experience
• Hands on Backend development experience especially in Python & Django stack
• Backend or Full-Stack experience in a work-setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs
• Passion for creating highly effective technology platform for our growing global workforce
• Experience with Agile development
• Be future looking; we might be focused on immediate regulations, but need to build for the long term
• Comfortable with tackling ambiguous problems and unblocking yourself
• Focus on building high quality products; every one of our flows affects the business bottom line
• Data driven in how you solve problems and validate you've solved them correctly
• Have a strong desire to mentor the careers and development of other engineers
• Possesses strong verbal and written communication skills.
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/
So, we are looking for amazing backend developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award.
Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Build backend services and APIs to create scalable engineering systems
• Work with the team to define, capture, and use real-time event data for business insights and product features
• Setup infrastructure to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
Requirements/Skills:
• B.S./B.Tech. in Computer Science with 1-2 years of work experience
• Hands on Backend development experience especially in Python & Django stack
• Backend or Full-Stack experience in a work-setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs
• Passion for creating highly effective technology platform for our growing global workforce
• Experience with Agile development
• Be future looking; we might be focused on immediate regulations, but need to build for the long term
• Comfortable with tackling ambiguous problems and unblocking yourself
• Focus on building high quality products; every one of our flows affects the business bottom line
• Data driven in how you solve problems and validate you've solved them correctly
• Have a strong desire to mentor the careers and development of other engineers
• Possesses strong verbal and written communication skills.
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/
Read more
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹15L - ₹25L / yr
JavaSpring
Microservices
About OneAssist
OneAssist is founded with a vision to provide a ubiquitous platform for assistance & protection services to customers.
A leader in Assistance and Protection products across Home Appliances, Personal Electronics, Physical and Mobile Wallets, OneAssist is a Technology-led organization. It has created a horizontal Assitance and Protection platform powered by Technology, Analytics and Data Science.
OneAssist wants to provide consumers the convenience of availing assistance and protection products through digital touch points- Mobile App, website, Voice and chat.
Founded in 2011, OneAssist has been well funded by Marquee investors, Sequoia Capital, Lightspeed Venture Partners, Assurant Solutions and Trifecta Capital with total cumulative funding of $33.2 Million. The latest Series C funding of &17.5 Million was raised in 2017.
Some of our significant partnerships are with Airtel, HDFC, HomeCredit, Pinelabs, InstaCash and more.
https://www.linkedin.com/company/oneassist-consumer-solutions/about/">https://www.linkedin.com/company/oneassist-consumer-solutions/about/
https://www.oneassist.in">https://www.oneassist.in
Job Description:
- Write maintainable/scalable/efficient code.
- Design and architect technical solutions for the developer community at OneAssist Work in a cross-functional team, collaborating with peers during the entire SDLC.
- Follow coding standards, code reviews etc. Follow scrum sprint cycles and commitment to deadlines.
Traits we are looking for in you: 3+ years experience developing large scale customer facing internet systems Strong problem-solving skills.
- Hands-on experience in coding capability in desired technology Solid experience in Java/J2EE frameworks such as Spring, Spring Boot, Spring Cloud, Hibernate.
- Strong Experience with Microservices, RESTful Web services, OOPs concepts.
- Nice to have knowledge of Docker, Kubernetes, Jenkins and CI/CD Knowledge
- Strong background in designing or extending existing test frameworks such as Junit Experience with version control systems such as Git. Good understanding of application security (authentication, authorization, web security etc.)
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NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
4 - 7 yrs
₹20L - ₹30L / yr
Android DevelopmentSDK
Mobile App Development
OpenGL
KotlinMust:
- Be psyched to push the boundaries of what an Android app can do
- Be comfortable digging around in Android source code
- Be an independent self-starter seeking innovation
- Like to ship fantastic products
- Have really good taste, considering form not just function.
- Be able to show published Android applications
- 4+ years of android experience
Big plus if you're experienced:
- In design and development of SDKs in Android
- Experience with messaging apps
- Experience with audio and video processing
- Working knowledge of Exoplayer
- Experience with NLP
- C/C++ and/or OpenGL
Skills
Dagger 2, Rxjava, Java, design patterns, software testing
- Be psyched to push the boundaries of what an Android app can do
- Be comfortable digging around in Android source code
- Be an independent self-starter seeking innovation
- Like to ship fantastic products
- Have really good taste, considering form not just function.
- Be able to show published Android applications
- 4+ years of android experience
Big plus if you're experienced:
- In design and development of SDKs in Android
- Experience with messaging apps
- Experience with audio and video processing
- Working knowledge of Exoplayer
- Experience with NLP
- C/C++ and/or OpenGL
Skills
Dagger 2, Rxjava, Java, design patterns, software testing
Read more
NCR (Delhi | Gurgaon | Noida)
5 - 7 yrs
₹20L - ₹30L / yr
JavaPython
NodeJS (Node.js)Microservices
Lead a team of developers to build robust secure and scalable microservices to power our Geo-spatial, Demand, Availability, Matching, Allocation and other platforms
• You will design high level architecture solutions, write high quality code, do code reviews
• You will take ownership to run and maintain the services in Cloud infrastructure
• You will continuously evaluate relevant technologies, influence and drive architecture and design discussions
You must have
• Strong desire to work at an early stage startup
• Strong desire to learn and improve yourself every day
• Strong hands-on development experience
• Proficiency in Computer Science fundamentals – object oriented design, data structures, algorithm - design, and complexity analysis
• Strong knowledge of sql/nosql databases
• Strong experience in developing Rest APIs
• Hands-on experience in developing and deploying MicroServices
• Experience with designing scalable architecture
• Strong knowledge of git
• Experience with redis, memcache
• Experience with Kafka, RabbitMQ
• Experience with ElasticSearch, Solr
• Experience with running applications in production, CI/CD
• Experience with performance tuning
• At least 2 year experience in leading a small team of developers
It would be nice if you also have
• Experience with Google Maps or similar technologies
• Experience with geospatial applications/libraries
• You will design high level architecture solutions, write high quality code, do code reviews
• You will take ownership to run and maintain the services in Cloud infrastructure
• You will continuously evaluate relevant technologies, influence and drive architecture and design discussions
You must have
• Strong desire to work at an early stage startup
• Strong desire to learn and improve yourself every day
• Strong hands-on development experience
• Proficiency in Computer Science fundamentals – object oriented design, data structures, algorithm - design, and complexity analysis
• Strong knowledge of sql/nosql databases
• Strong experience in developing Rest APIs
• Hands-on experience in developing and deploying MicroServices
• Experience with designing scalable architecture
• Strong knowledge of git
• Experience with redis, memcache
• Experience with Kafka, RabbitMQ
• Experience with ElasticSearch, Solr
• Experience with running applications in production, CI/CD
• Experience with performance tuning
• At least 2 year experience in leading a small team of developers
It would be nice if you also have
• Experience with Google Maps or similar technologies
• Experience with geospatial applications/libraries
Read more
NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹2L - ₹3L / yr
PythonJavascriptMySQL
PHPLAMP Stack
+2 more
Storypedia is a modern story-telling platform with an engaged readership of 15 Million per month and a follower base of just over a Million on Facebook. We tell stories to Millennials in the format they like, language they understand and in quick bites. We have our pulse firmly on the audience and for brands, campaigns and business managers; there is no better way to reach this audience. Since the world of advertising is seeing a revolution where direct advertising is viewed with skepticism, more and more brands are looking for native mention of their products and campaigns. Our value proposition to brands is simple. We can get them in front of the right audience and compel the audience to engage, through content and use of technology. We are looking for developers who can work in a fast paced environment, think out of the box for arriving at the end goal, and constantly thinking ahead on how to keep the platform agile, and ahead of the competition.
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NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3L - ₹7L / yr
Cryptography
Blockchain
Algorithms
Architecture
We are looking for a developer with good programming skills along with clear understanding of blockchain and its ecosystem. You should have proven working experience in cryptography space.
Skills And Qualifications • Engineering background preferably with computer science and security as specialisation. • Knowledge of Blockchain architecture • Understanding of algorithms, data structures • experience in cryptography space • Knowledge of Bitcoin, Ethereum, EOS and other major blockchain ecosystems
Read more
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