11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Data AnalyticsLooking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
Key Responsibilities:
Product Strategy and Vision:
- Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
- Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
- Define product goals and key performance indicators (KPIs) to track success.
Product Roadmap:
- Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
- Balance short-term needs with long-term vision and strategic goals.
Cross-functional Collaboration:
- Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
- Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.
Product Development:
- Write clear and actionable product requirements (PRDs) and user stories.
- Define features, prioritize enhancements, and manage the product backlog.
- Ensure the product development process is efficient and follows Agile or other relevant methodologies.
Customer Focus:
- Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
- Analyze data and product usage to identify opportunities for improvement or new features.
- Develop customer personas and use cases to guide product decisions.
Go-to-Market Strategy:
- Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
- Train internal teams on product features and benefits to support successful product adoption.
Lifecycle Management:
- Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
- Monitor product performance, gather user feedback, and drive continuous improvement.
Stakeholder Management:
- Serve as the primary point of contact for product-related queries across the organization.
- Present product updates, progress, and results to senior leadership and stakeholders.
Figma
Adobe XD
Adobe IllustratorRole Overview
We are looking for a Senior Product Designer to shape intuitive, engaging, and scalable user experiences digital products. You will work closely with Product Managers and Engineering teams to design seamless journeys for millions of users, turning complex user needs into simple, delightful product experiences.
This role is ideal for someone who thrives in startup-style environments, enjoys solving real user problems, and can push design thinking across the company.
Key Responsibilities
- Own end-to-end product design for mobile and web experiences including concepting, wireframing, prototyping, and high-fidelity UI designs.
- Translate product strategy and user requirements into powerful design solutions.
- Conduct user research, usability testing, and iterate designs based on real user feedback.
- Collaborate with product managers to define product flows, user journeys, and design experiments.
- Work closely with engineers to ensure accurate and high-quality implementation of designs.
- Build and maintain scalable design systems and UI standards.
- Continuously improve UX through data-backed design decisions and A/B testing.
Required Qualifications
- 4+ years of experience in Product Design / UI/UX Design roles.
- Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
- Proven experience working in product-based companies or fast-growing startups.
- Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
- Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
- Strong understanding of design systems, usability principles, and interaction design.
- Experience designing high-traffic consumer products is a strong plus.
Key Skills
- UI/UX Design
- Interaction Design
- Design Thinking
- Prototyping & Wireframing
- Design Systems
- User Research & Usability Testing
Mandatory Criteria
- 4+ years of experience in Product Design / UI/UX Design roles.
- Proven experience working in product-based companies or fast-growing startups.
- Strong portfolio showcasing product design work across web and mobile platforms.
- Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
- Strong understanding of design systems, usability principles, and interaction design.
- Experience designing high-traffic consumer products is a strong plus.
Python
Django1. Develop backend for applications in ecommerce/insurance/wealth management businesses
2. Design technically sound systems and deliver results in a fast manner
3. Building highly performant applications setting top standards in respective industries
Basic qualifications :
1. 5-7 years experience building highly performant applications in Python
2. Expertise in Python frameworks like Django
3. Familiarity with Rest of API
4. Good team handling Experience
5. Good grasp on data structures and proficiency in problem-solving
6. Knowledge of design patterns
Anyone interested send me the resume.
LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.
Requirements–
- Experience in creating various types of content such as video scripts, blogs, infographics, guides, website etc.
- Be creative and able to work with subject matter experts to turn ideas into compelling scripts that are shared through video to target our audience i.e. Developers, Product Managers, Designers, and Testers etc.
- Experienced in marketing, digital media, and social media. You are a storyteller, with a passion for sharing and/or creating these stories through video.
- Knowledge of marketing tech like SEO, PPC, keywords optimization, and social media marketing would be a plus.
- Experience with YouTube or any other video marketing would be a solid perk.
- Able to write engaging content for different social media platforms like LinkedIn, Facebook, Twitter etc.
- You’ll lead and create a video that tells our story, promotes our products, and enhances our brand.
Qualifications –
- 2+ years of experience
- Bachelor's degree in Engineering (Computer Science) is Mandatory
- Demonstrable experience in marketing together with the potential and attitude required to learn.
- The person should be a really good communicator & writer.
- Ability to work independently, collaboratively and proved to be a good team player.
- Go getter & self-learning attitude.
Leadership
We are hiring Telesales Representative for SSR TECHVISION Pvt. Ltd.
Position : TeleCaller Executive.
Company: SSR Techvision Private Limited., sector 64, Noida
Experience required : Minimum 6 Month's to 1 Year.
Shift :- Night Shift.
Salary : 20-35k
Timing : 8 Pm to 5:30 Am
Office Work: 5.5 day's Working
Location: Noida
C#
React.js
.NETOur client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.
This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.
Requirement:
- 7-15 years of experience in software development.
- Hands-on design and coding are required.
- Expertise in React.JS.
- Good knowledge of database concepts and Microsoft SQL Server.
- Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
- Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Design and develop robust and scalable software components.
- Strong analytical and troubleshooting skills.
- Bachelor's degree in Computer Science or a technical field.
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
About company
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
NodeJS (Node.js)
NextJs (Next.js)
MongoDBPythonRole Summary: Back-end Developer who would contribute towards building a highly flexible and scalable Back- end by bringing deep core technology expertise.
Job Description:
- Develop modules keeping micro services architecture philosophies in check. - Implement and/or oversee implementation of different modules as part of an integrated development team. - Drive evolution of application performance. - Ensure project scalability by having good project architecture
Skill Requirements:
- Strong Node.js. - Strong database technology skillsets, namely MongoDB, MySQL
- Should have experience of using Rabbit MQ.
- Python (Django) skills are a plus. - A skilled and pragmatic approach.
- Experience with user-centred design, test-driven development, iterative/incremental and agile practices. - Experience with AWS deployment a definite plus.
Individual applying to the role should ideally have the following attributes.
-Passionate about back-end Development and continually follow the platform & innovations
-Strong and innovative approach to problem solving and finding solutions
- Excellent communicator (written and verbal, formal and informal)
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with minimal supervision.
- Ability to prioritize when under pressure.
condidate should be excellent in writing english content
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