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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Company Overview
We are a full-service marketing agency that helps ambitious brands show up sharper, grow faster and stand out in crowded markets. From content and social to performance marketing, design, video and PR, we build and execute brand strategies end-to-end for a diverse roster of clients across industries. We're a team that moves fast, takes creative risks, and holds itself to agency-grade standards on every single deliverable. If you want your work to ship, get seen, and actually move numbers for real brands rather than sit in a deck, you'll fit right in.
Role Summary
Conduct market, competitor and data research to deliver clear, actionable insights that inform strategic business decisions.
Job Details
- Experience: 2-5 years
- Work Model: On-site
- Work Location: ATS Bouquet, Sector 132, Noida
- Work Week: Monday-Saturday, 9:30 AM - 6:30 PM
- Reports To: Strategy Lead / Head of Business Operations
- Education: Bachelor's degree in Economics, Business, Statistics or related field; Master's degree a plus
Key Responsibilities
- Conduct market, competitor and industry research on demand
- Analyze qualitative and quantitative data to surface actionable insights
- Prepare clear reports, decks and dashboards for leadership decisions
- Support strategic and business decisions with evidence-based recommendations
- Track relevant industry trends, regulations and competitive moves
- Design and run surveys or primary research where needed
- Validate assumptions with data before they become decisions
- Present findings clearly to non-technical stakeholders
- Maintain an up-to-date competitive and market intelligence tracker
- Collaborate cross-functionally to scope research questions accurately
Mandatory Skills & Experience
- 2-5 years of research, analytics or strategy experience
- Strong analytical skills with comfort handling ambiguous briefs
- Proficiency in Excel/Google Sheets; SQL or Python a strong plus
- Clear, structured written and verbal communication skills
Preferred Skills (Good to Have)
- Experience in consulting, VC research or a strategy function
- Familiarity with BI tools like Tableau or Power BI
- Survey design and primary research experience
Tools & Technologies
- Excel/Google Sheets
- SQL/Python (preferred)
- Tableau/Power BI (preferred)
- Survey tools (Google Forms, Typeform, SurveyMonkey)
KPIs / Success Metrics
- Research deliverable turnaround time
- Accuracy/validation rate of insights against outcomes
- Stakeholder satisfaction with research output
- Number of strategic decisions directly informed by research
Benefits & Perks
- Competitive compensation with performance-linked growth
- High-ownership role with direct access to leadership
- Fast-tracked career growth in a high-growth environment
- Learning and development support
- A culture that rewards speed, ownership and craft
6 to 12 years of HR experience covering both strategic and operational HR
Proven experience scaling HR for multi-location / multi-state teams in fast-paced environments
End-to-end recruitment ownership (full-time, contractual, campus, interns)
Hands-on expertise in PMS (goal setting, performance reviews, feedback cycles)
Experience managing HR operations (onboarding, exits, payroll coordination, vendors)
Proficiency in HRIS/ATS, HR digitisation & people analytics/reporting
Strong stakeholder management, communication & leadership partnering
Bachelor’s degree in HR / Business / Psychology (MBA preferred)
Fluency in English & Hindi and willingness to travel
Our IT Project Managers are responsible for assisting various tasks throughout the project lifecycle. Being a central liaison between all project stakeholders consisting Executive Board, Developers, and QA, they makes sure that we do not miss any deliverables from the schedule.
Curious about your work?
- Processing new projects that come in from the client.
- Attending calls/meetings with the client’s teams as needed.
- Determining work flow, steps and timelines for all projects.
- Assisting in the creation of documentation and reports such as project overviews and communicating the same to various internal stakeholders.
- Maintains ongoing daily communication with other departments and resources regarding project status.
- Ensuring each project flows within the timeline, receives checks, and is completely ready for delivery on time.
- Providing timely updates to the client side
Who will you work with?
Everyone, in a way! At SimplePlan, ours is an intentionally flat setup — you will be working directly with team leads, execution heads as well as team members across the length and breadth of the agency.
Who are you?
We're looking for someone who is passionate about scaling teams and working with groups of people towards a common objective — someone who:
- has 0-1 year of experience in Website Projects
- has a tech bachelors' degree
- is proactive as we care deeply about what we do & when we see opportunities/problems, we act
- is good on getting on and doing things
- is clear, concise and precise with a lot of documentation
- has an ability to communicate effectively and professionally with clients
You'll fit right in if:
- you really care about nurturing a delightful team environment
- you possess excellent active listening, presentation and communication skills
- you enjoy solving problems
- you have an innate sense of ownership when it comes to work
- you enjoy discourse on people and operations management
- you enjoy close collaboration with cross-functional teams and individuals from different backgrounds
- you are good with people and to people - whether it’s your fellow team leads, or those who help run SimplePlan behind the scenes
You won't fit right in if:
- you default to waiting for instructions rather than figuring things out yourself
- you are disinterested in being on top of everything
- you would rather keep quiet than speak up in a meeting
Job description
Roles and Responsibilities
- Must have experience in generating leads for IT services like Mobile App, Software Development, Web Application ( For International Market )
- Lead generation of new leads for regular sales cycles for IT Industry.
- Good Knowledge of lead generation and market research through Linkedin and Email.
- Who can build the tie-ups with the IT companies from USA,UK and Europe.
- Develop and maintain relationships with key stakeholders to ensure that all lead sources are properly identified, tracked and optimized in order to maximize revenue.
- Oversee client relationship management through direct contact and other channels as needed.
- Provide support on marketing initiatives.
- Work closely with sales managers/representatives to develop strategies to drive conversion rates across multiple channels
- Working experience with staffing augmentation
Desired Candidate Profile
- Bachelor's degree in business, marketing or related field
- Minimum of 4 years of experience as a lead generation specialist with an emphasis on lead generation and/or sales automation
- Experience working within the marketing industry is preferred
- Must have strong communication skills
- Strong analytical abilities
Office Timing : 12 PM to 9 PM
Java Developer/Software Developer
Experience: 3 - 7 years
Qualification: MCA/B.Tech
Vacancy: 10
Roles and Responsibilities
- Contribute to all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Skill Set: Springboot Framework, Java
Note – Only candidate ready to join immediately can apply.
Job Description:
- The Role Requires the Person to hunt and open new accounts for the Company’s SW and platform Solution offerings, Land & Expand, and Manage Existing Accounts and Relationships to grow business & Increase share of wallet with a clear focus on high Client Satisfaction
- Complete Ownership of Salethe s Cycle
- To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling,
- Should have an understanding of IT Landscape in an enterprise, understanding of the Logistics Supply chain could be an added advantage
- The role requires the person to be quick thinker, an innovative problem solver and the ability to think on his feet will come in good stead.
Responsibilities
- Hunting New Accounts
- Business Development
- Enterprise Account & Sales Management – grow SOW
- Manage the entire sales cycle
- Maintain High level of customer satisfaction
- Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
- Exceeding Monthly and Quarterly Sales Targets
Responsibilities
1. Collaborate with teammates to define, design, and shape new features.
2. Design and develop backend API microservices using Node.js.
3. Design and develop applications in an AWS and GCP environment.
4. Design and implement low-latency, high-availability, and performant applications.
5. Write reusable, testable, and efficient code.
6. Troubleshoot, debug, and upgrade the software.
Requirements
1. Solid experience in Node.js.
2. Good experience using frameworks such as Express.JS or Restify.
3. Willing to learn HapiJS.
4. Hands-on experience with JavaScript Development.
5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.
6. Good programming skills and communications.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
- Must have worked on a reporting tool – Power BI/Tableau etc.
- Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
- Strong verbal and written communication skills for coordination with departments.
- An analytical mind and inclination for problem-solving
We’re looking for the best Motion Graphics Designers to help us create custom graphics for our projects. You are a self-motivated person, with an eye for quality and aesthetics. Specifically, you should be able to:
- Conceptualize, visualize and design special effects, animation, or other visual images for our projects (explainer, promo and interview style)
- Produce animated graphics.
- Collaborate with clients and team members
Required Experience, Skills and Qualifications
- Graduate from a well known institution.
- 2+ years of experience in multimedia design, motion graphics, video editing and animation
- Must have a reel or portfolio of work to demonstrate skills and abilities
- Strong foundational knowledge of layout, color, grids, icons, typography, proportion, photography, and motion/rich media
- Expert knowledge of After Effects, Cinema 4D, Adobe Illustrator, Photoshop
- Able to work with After Effects templates and create custom graphics
- Must have experience working on content that appeals to wide audiences
- Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure
Contract length: 12 months





