11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Location: New Delhi, India
Shift: (aligned with US / international time zones) -2pm TO 8:30 pm, 11 pm to 830am IST
Experience: Minimum 5+ years
Employment Type: Full-time
Role Overview
We are seeking a highly capable Executive Assistant (Night Shift) to support senior leadership in working with global teams and international stakeholders. This role requires excellent English communication skills, strong organisational discipline, and the ability to operate independently outside IST business hours.
The ideal candidate will be confident handling calls, emails, scheduling, and task coordination across time zones with professionalism and accuracy.
Key Responsibilities
Executive & Global Coordination
Provide dedicated administrative support to senior executives during night shift hours
Manage calendars and scheduling across multiple global time zones
Coordinate international meetings, calls, and virtual conferences
Communication & Stakeholder Interaction
Handle calls, emails, and messages from global clients, partners, and internal teams
Represent leadership professionally in all verbal and written communications
Draft and respond to emails, follow-ups, and summaries with clarity and precision
Task & Priority Management
Track action items from meetings and communications
Maintain structured task lists and ensure timely follow-ups
Coordinate with day-shift teams to ensure continuity and handover
Administrative Operations
Manage documents, records, and confidential information securely
Support general administrative and operational requirements during night hours
Required Qualifications & Skills
Minimum 8+ years of experience as an Executive Assistant or similar role
Outstanding spoken and written English skills (mandatory)
Strong ability to communicate confidently with international stakeholders
Excellent organizational and multitasking capabilities
Ability to work independently with minimal supervision
Proficiency in MS Office / Google Workspace
High professionalism, discretion, and reliability
Preferred Attributes
Prior experience working night shifts or with global teams
Strong ownership mindset and proactive problem-solving ability
Ability to manage pressure and prioritize effectively
Job Types: Full-time, Permanent
Benefits:
- Provident Fund
Profile : Senior Data Engineer (Azure)
Experience Required : 6+ Years
Work Mode : Hybrid
Location : Gurgaon, Pune, Jaipur, Bangalore, Bhopal
Employment Type : Full-time
About the Role :
We are seeking an experienced Senior Data Engineer with strong expertise in Microsoft Azure ecosystem to join our data engineering team. The ideal candidate will be responsible for designing, developing, and maintaining enterprise-scale data solutions on Azure, working with cutting-edge cloud technologies and big data platforms.
Key Responsibilities :
- Data Processing on Azure : Azure Data Factory, Streaming Analytics, Event Hubs, Azure Databricks, Data Migration Service, Data Pipeline.
- Provisioning, configuring, and developing Azure solutions (ADB, ADF, ADW, etc.).
- Design and implement scalable data models and migration strategies.
- Work on distributed big data batch or streaming pipelines (Kafka or similar).
- Develop data integration and transformation solutions for structured and unstructured data.
- Collaborate with cross-functional teams for performance tuning and optimization.
- Monitor data workflows and ensure compliance with data governance and quality standards.
- Contribute to continuous improvement through automation and DevOps practices.
Required Skills & Experience :
- 6- 10 years of experience as a Data Engineer.
- Strong proficiency in Azure Databricks, PySpark, Python, SQL, and Azure Data Factory.
- Experience in Data Modelling, Data Migration, and Data Warehousing.
- Good understanding of database structure principles and schema design.
- Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platforms.
- Experience in DevOps tools (Azure DevOps, Jenkins, Airflow, Azure Monitor) good to have.
- Knowledge of distributed data processing and real-time streaming (Kafka/Event Hub).
- Familiarity with visualization tools like Power BI or Tableau.
- Strong analytical, problem-solving, and debugging skills.
- Self-motivated, detail-oriented, and capable of managing priorities effectively.
Position Title: Sales Specialists
Location: PAN India (*Tier 1, Tier 2, Tier 3)
Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ IncenƟves+ Perks+ TA+ DA
EducaƟon: Bachelor's degree in any stream or Master's degree/MBA
Key Responsibilities:
1. As a Sales Specialist/ExecuƟve, the candidate will be required to be in the field daily, engaging with potential clients, and generaƟng new business opportunities through personal visits, emails, and calls
and other field activities.
2. Build and maintain strong relaƟonships with new customers.
3. Present tailored solutions for endpoint protecƟon & network.
4. Focus on achieving the Individual target for Retail & SME.
5. Provide exceptional customer service and support throughout the sales process.
🌟 Join Our Creative Dream Team: Senior Content Alchemist Wanted! 🌟
Company: MarkAge360🏢
Location: Dwarka 🌍
Are you ready to unleash your creative superpowers? We're on the hunt for a Content Alchemist who can turn words into magic. If you've got a passion for crafting compelling stories, casting marketing spells, and making SEO sorcery work, then we want you on our quest for digital greatness! 📜✨🔮
Role Overview:
As our Senior Content Alchemist, your mission is to transform the ordinary into the extraordinary. You will be the architect of content strategies, the weaver of enchanting stories, and the guardian of SEO secrets. Join us in a realm where every word has the power to captivate, and every campaign is a spellbinding journey. 📖✒️🌟
Key Responsibilities:
- Weave content strategies that align with clients' dreams and objectives.
- Conjure captivating and SEO-optimized content for websites, blogs, and social media.
- Craft bewitching marketing spells in the form of whitepapers, case studies, and newsletters.
- Collaborate with a fellowship of marketers to unleash marketing campaigns of legend.
- Maintain content calendars as if they were ancient scrolls, ensuring timely delivery of content treasures.
- Use mystical data insights to refine your spells and enchantments.
- Stay attuned to industry spells and magic to ensure your powers are always at their peak. 🗓️🪄📊
Qualifications:
- 2-6 years of experience in wielding the quill of content and the staff of digital marketing.
- Proven history of crafting content spells that produce real results.
- Mastery of the dark arts of SEO optimization and keyword conjuring.
- Profound knowledge of digital marketing sorcery and best practices.
- Exceptional communication and writing skills - your words shall cast a spell on all who read them.
- The ability to juggle projects with the grace of a circus performer.
- Familiarity with the scrolls of content management and marketing tools (e.g., WordPress, HubSpot, SEMrush).
- A degree in the arcane arts, also known as Marketing, Communications, or related fields. 📚🧙♂️💼
Perks and Benefits:
✨ Be a part of an innovative and forward-thinking team that values your ideas.
✨ Work in a collaborative environment that nurtures your personal and professional growth.
✨ Enjoy a competitive compensation package with performance-based bonuses.
✨ Shape the future of digital marketing while working with industry pioneers.
✨ Salary - Rs 15,000 - Rs 55,000 per month
Please note that this is a Work from Office position in Dwarka, Delhi
Shift Timings: 10:30 am to 7:30 pm, Monday to Friday.
Join us in weaving tales of legend in the digital marketing realm! 🚀🌟🌠
#ContentAlchemist #DigitalMarketingMagic #SEOEnchantment #HiringWizards #JoinOurQuest #WeaveContentSpells
Data Engineering : Senior Engineer / Manager
As Senior Engineer/ Manager in Data Engineering, you will translate client requirements into technical design, and implement components for a data engineering solutions. Utilize a deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution.
Must Have skills :
1. GCP
2. Spark streaming : Live data streaming experience is desired.
3. Any 1 coding language: Java/Pyhton /Scala
Skills & Experience :
- Overall experience of MINIMUM 5+ years with Minimum 4 years of relevant experience in Big Data technologies
- Hands-on experience with the Hadoop stack - HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.
- Strong experience in at least of the programming language Java, Scala, Python. Java preferable
- Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc.
- Well-versed and working knowledge with data platform related services on GCP
- Bachelor's degree and year of work experience of 6 to 12 years or any combination of education, training and/or experience that demonstrates the ability to perform the duties of the position
Your Impact :
- Data Ingestion, Integration and Transformation
- Data Storage and Computation Frameworks, Performance Optimizations
- Analytics & Visualizations
- Infrastructure & Cloud Computing
- Data Management Platforms
- Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time
- Build functionality for data analytics, search and aggregation
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As the Accounts Executive, you will manage all the accounting duties including completing multiple ledger reconciliations, journal entry preparation, and participating in financial month-end closures.
- Driving Talent Acquisition function with the overall goal to recruit and hire exceptional talent.
- Being responsible for full lifecycle recruiting including building strong partnerships with hiring managers, developing strategic recruiting plans and job descriptions, sourcing candidates, screening, interviewing and closing candidates for positions across functions.
- Evaluating skill level; managing offer process, including salary recommendations, offer letter generation and offer acceptance/ declines
- Taking ownership for lateral hires.
- Directly overseeing the strategic development and execution of the talent acquisition needs.
- Partnering closely with HR-Business partners to ensure headcount and hiring activity is current all the time.
- Building quality relationships with internal clients and external recruitment resources and agencies/ vendors
- Identifying control and managing cost effective methodologies for sourcing.
- Developing external talent pipelines for critical positions and supporting in business continuity through faster turnaround.
- Ensuring compliance with appropriate labor laws
What you need to have:
- Proven working experience as Talent Manager
- MBA HR preferred.
- Should have managed the entire HR process including recruitment, Joinee orientation, background verification, performance management, Training & Development
- Working knowledge of HR systems and databases.
- Broad understanding of labor law and HR best practices.
- Aptitude in networking and building relationships.
- Excellent communication and team management skills.
- Innovative and creative, having a fresh eye for human resource.
- Ability to deal sympathetically, yet effectively with people.
- Works well in an entrepreneurial environment that values a hands-on approach.
- Self-motivated with a high energy level and ability to adapt to new situations.
- Willing to work 6 days a week.
Java
Spring Boot- 8+ years of experience building Web applications, APIs, Service based platforms
- Excellent command on Java/J2EE and/or Spring/Hibernate
- Strong command over REST based services and micro-services
- Good knowledge of databases such as MySQL
- Good knowledge of creating and maintaining Dev ops infrastructure on AWS or similar platforms
- Good knowledge of code repo software such as git and build management tools
Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
The Role - Account manager
As the account manager, you’ll be responsible for building relationships with and upselling to some of the best known Indian and eventually global brands.
*Your core areas of ownership would be - *
- Nurturing the qualified leads: Once the opportunities are qualified, you will help the Chief sales officer to guide the leads through our sales process, which will involve a mix of in person, video call and telephone activities.
- Collaboration with client SPOCs: Create close working relationships with clients on the ground and engage with the SPOC on a frequent basis
- Project manage the delivery
- Keep the NPS high
- Proactively identify bottlenecks in end-user experience and think of ways to resolve them
You have:
- Proven ability to engage with service side client professionals (department heads as well as CXOs)
- Experience of managing large scale account activities with large enterprises with multiple stakeholders as well as promoter-driven organisations
- Masterful communication skills, both verbal and written
- Ability to forge and build relationships at a senior level - crossing multiple sectors and geographies.
- Public speaking experience: Commanding an audience of 1 or 50, both in person and over video conference
*Brownie points for being: *
- A growth-oriented, curious person interested to understand the science of mental health and wellbeing, our value proposition and the competitor landscape.
- A genuine and empathetic person. Brownie points if you have battled with any kind mental or large wellbeing issues - diagnosed or undiagnosed in the past
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.
Hiring Partnership Manager
Role : Hiring Partnership Manager
Experience : 3 to 5Years
Location : Gurgaon
Roles and responsibilities:
- Connect with the company’s HR
- Onboard clients or connect with companies for hiring purposes
- Manage email and telephonic communication with prospective clients
- Learn and maintain in-depth knowledge of our products, industry trends, and competition
- Build rapport and establish long term relationships with customers
- Ability to gather and use data to inform decision making and persuade others
Skills and Experience :
- Onboarding companies for recruitment/placement solutions
- Candidates from recruitment agencies particularly dealing in IT staffing with experience in getting corporates onboarded will be highly preferred
- Connects with HRs from different industries and companies will be highly preferred
- Should have professional proficiency in English and Hindi
- Strong written and verbal communication skills
- Highly motivated, driven, and self-starting individual
- High sense of ownership and bias for action with willingness to get hands dirty
Amazon Web Services (AWS)Roles & Responsibilities:
· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform.
· Develop long-term strategic relationships with key companies at the C-levels of Business & IT
· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines.
· Maintain an accurate forecast and various business reports.
· Create & articulate compelling value propositions around AWS services.
· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc).
· Prepare and give business reviews to the senior management team.
· Ensure customer satisfaction.
Basic Qualifications
The right person will possess 10-15 years of experience in IT sales
· Direct field & management experience in working with enterprise accounts.
· Would have consistently exceeded key performance metrics.
· Demonstrated ability to engage and influence C-level executives.
· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences.
· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software.
· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.
Preferred Qualifications
Minimum Qualification
BA/BS
Engineer/MBA Preferred
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