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Phone support Jobs in Delhi, NCR and Gurgaon

11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon

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Fast Growing Ethnic Wear Brand

Fast Growing Ethnic Wear Brand

Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
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Technogen India PvtLtd

at Technogen India PvtLtd

4 recruiters
Sravani P
Posted by Sravani P
Hyderabad, Bengaluru (Bangalore), Mumbai, Gurugram, Delhi
4 - 7 yrs
₹15L - ₹70L / yr
skill icon.NET
SQL

.Net Core is preferred along with SQL or very strong .Net developer with SQL

The job requires the resource to do documentation, SQL support, development with .Net,integration,interaction with end user- mix of all activities


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Disruptive Digital Learning Startup |GGN

Disruptive Digital Learning Startup |GGN

Agency job
via Unnati by Seemi Ejaz
NCR (Delhi | Gurgaon | Noida)
6 - 8 yrs
₹15L - ₹18L / yr
Sales
Proposal management
Tender
NGO
social edtech
Are you looking to work in the education sector and give your best to the growth of education in India? Then here is your chance.
 
Our client is a social education technology organisation delivering enjoyable & personalised digital learning to schools, NGOs, coaching institutes and learners including the last mile learners. They design, deliver and support tablet and mobile based digital learning solutions with English medium and local languages. Their vision is to facilitate access to enjoyable and life shaping digital learning to every student irrespective of their social, economic, cultural, locational and language status.

Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
 
As a Sales Manager, you will align with the Social Sector sales and growth objectives of the organisation and then target, plan & achieve sales with actionable strategy - both inbound, outbound, in-person, digital and value based outreach to connect with the key stakeholders.
 
What you will do:
  • Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
  • Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
  • Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
  • Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
  • Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
  • Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
  • Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
  • Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
  • Creating project proposals, concept notes and sales collaterals where required
  • Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
  • Setting up the best suited approach for sales conversion for each product line
  • Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
  • Active and regular lead building on linkedin, facebook, and other relevant digital channels.
  • Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
  • Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.

What you need to have:

  • An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
  • Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
  • Achieved proven annual revenue targets at least between 1 to 4 Crores
  • Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
  • Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
  • Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
  • Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users. 
  • Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
  • Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
  • Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India
Read more
Dazeworks

at Dazeworks

4 recruiters
Jyoti Gupta
Posted by Jyoti Gupta
Remote, Bengaluru (Bangalore), Pune, Noida, Hyderabad, Kochi (Cochin)
4 - 7 yrs
₹8L - ₹15L / yr
Salesforce Apex
Salesforce Lightning
Salesforce Visualforce
Data Loader
Integration
Please find the company details below and the attached profile.Company Profile:- www.http://dazeworks.com/" target="_blank">dazeworks.com  Dazeworks is a Platinum Consulting Partner with Salesforce offering development, implementation, or expert architectural guidance. Our areas of expertise include http://force.com/" target="_blank">Force.com services such as app development, integration with http://salesforce.com/" target="_blank">Salesforce.com, and migration to http://force.com/" target="_blank">Force.com Our team has a total of 9 MVPs spread out across 9 global locations - the largest network of MVPs under one organizational umbrella.
Headquartered in Kochi, India, Dazeworks has 9 office locations in India, Sri Lanka, the US, the UK, Canada, and the Middle East. There are additional resources through our 9 US and 3 India offices of our parent company iLink Digital.Your job responsibilities include
·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
·         Communicating with end-users to fully understand client expectations.
·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
·         Managing technical delivery of integrations and custom extensions.
·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 2 years of hands-on experience in Salesforce Lightning development.
·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Javascript within the Aura framework.
·         Solid experience in Lightning component development and Salesforce customization.
·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
·         Minimum of 2 year Lightning Component development experience.
·         Minimum of 3+ year experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
·         Minimum of 2 years experience with Lightning Design System framework.
·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
·         Strong knowledge of Agile methodology
·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
·         Experience in SFDC customization, integration, and administration
·         The ability to lead workshops and provide direction to your team members
·         Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
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Abbot Technologies

at Abbot Technologies

1 recruiter
Himanshu Malik
Posted by Himanshu Malik
Noida
1 - 3 yrs
₹3.6L - ₹4.8L / yr
Communication Skills
Digital Marketing
Sales
Sales presentations

• Build contacts with potential clients to create new business opportunities.

• Explain the clients about our products which includes digital marketing, websites/apps, cloud services etc. and its features and benefits.

• It is a full time job in Ghaziabad for 6 months - 1 year of experience in job category.

• Ensure high levels of customer satisfaction through excellent sales service.

• Answer questions about our services and convincing clients to grow the business fast.

• Doing demo and explaining about our services to prospects over video call, phone calls and emails.

• Help develop and deliver proposals, presentations and participate in conducting services meetings.

• Help identify and contact prospective clients by proper consulting about there business.

• Build client relationships and pipelines that help generate future sales and repeated business.

 

-Passionate for Sales? Looking for stable career with high earnings in Sales? !! Only for Dynamic candidates - International sales industry experience for atleast 6 months to 1 year, NO FRESHERS !!!!

 

 

 

-We are Hiring for Project Associate B2B - International Sales Position, Best commission structure + Monthly Bonus.

 

-Location: - Noida.

 

-You can expect a salary of ₹ 18000 - ₹ 25000 per month with really lucrative incentives that depends on your interview. It's a Full Time job in Ghaziabad.

Industry

  • Information Technology & Services

Employment Type

Full-time

Read more
Square Yards

at Square Yards

16 recruiters
Sarita Kumari
Posted by Sarita Kumari
Delhi, Mumbai, Bengaluru (Bangalore), Hyderabad, Gurugram, Pune, Noida, Ghaziabad, Faridabad, Navi Mumbai
4 - 5 yrs
₹4L - ₹5L / yr
Sales
Business Development
Channel Sales
Real Estate

Job Description: Hiring for Real Estate Rental Division - AZURO - Sales Manager

 

* Team Handling Role (Must have previous experience)

* Onboarding customers to the rental properties

* Finding tenants to the owner

* Take Care of property management and services

* Generate leads and fix appointments with customers

* Visit the property and explain about property to the customer, also convince the customer to onboard our property

 

Qualification - Graduation Must 60% scored

 

Total Sales Experience - 4 to 5 years

Relevant Experience Compulsory

CTC - Upto 5.00 LPA

 

Job Location - Multiple (Bangalore, Pune, Gurgaon, Mumbai, Delhi, Hyderabad)

 

Please contact and share your updated resume on below coordinates.

 

8 nine 7 one 9 six 8 one 9 one
sarita dot kumari at squareyards dot co dot in

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Media Client

Media Client

Agency job
via manpower india by Umma Kulsum
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹5L - ₹15L / yr
skill icon.NET
skill iconC#
ASP.NET
skill iconAngular (2+)
Software Engineer (C#.net core with Angular 6 and above) , 4 -8 years of experience
Candidates shortlisted in machine test will have to fill the Job Application Form shared by us & go for final interview round with Software Department Head

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Niche Adtech startup

Niche Adtech startup

Agency job
via Unnati by Swati Joshi
NCR (Delhi | Gurgaon | Noida)
6 - 10 yrs
₹18L - ₹30L / yr
Sales
SAAS Sales
Sales strategy
Partnership and Alliances
B2B Marketing
+3 more

Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.

 
Our client is an Ad Exchange startup redefining health care marketing. The startup has built an integrated marketplace for advertising to health practitioners by allowing them to access multiple digital health care platforms via single window. They have developed a patented technology that allows them to do precision targeting of ads for the physicians using programmatic media. They are soon to expand their services in the USA.

The founder is a qualified physician an innovator at heart. He has immense experience in health management sector and has worked for international healthcare organizations.
 
As a Director Sales, the primary function of this role is to accelerate the growth of sales, responsible for planning, implementing, managing and overseeing company's overall sales strategy.
 
What you will do:
  • Driving new customer acquisitions and will be hunting new logos by developing key growth sales strategies, tactics and action plans.
  • Leading medium-large sized custom engagements involving market assessment, go to market strategy, competition benchmarking, company profiles, therapy area analysis, whitepaper support among others.
  • Identifying and closing sales opportunities with Fortune 500 companies.
  • Providing presales support- proposal building, resource and cost estimation
  • Creating sales reports that take a look at the company's sales & developing long term sales goals.
  • Creating strong relationships with key client stakeholders at both senior and mid- management levels.
  • Client interaction : Giving presentation to business heads of pharma companies suggesting them strategic and tactical road map for driving business growth.
  • Managing end-to-end delivery of client engagements including client and stakeholder communication, project planning and execution, project management, capability development, and training programs
  • Determining annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results.
  • Ensuring Partnership scouting & generating data business and garnering consulting projects.
  • Maintaining sales staff by recruiting, selecting, orienting and training employees.
  • Counselling and disciplining employees; planning, monitoring and appraising job results.

 

What you need to have:
  • An ideal candidate will be someone who has experience in selling SAAS B2B analytics products to large pharmaceutical companies.
  • Have a proven track record of performance with more than 100% achievement of sales targets.
  • This is an individual contributor role and will be responsible for hitting the sales quota and overachieving it.
  • Understand and effectively communicate the company's value prop, tech, process and current partnerships. 
  • Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
Read more
Have a Great Hair Day!

Have a Great Hair Day!

Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
1 - 7 yrs
₹2L - ₹3L / yr
Communication Skills
Soft skills
Nursing
· writing patient care plans; · implementing plans through tasks such as preparing patients for operations, wound treatment and monitoring pulse, blood pressure and temperature; · observing and recording the condition of patients; · checking and administering drugs and injections; · setting up drips and blood transfusions; · assisting with tests and evaluations; · carrying out routine investigations; · responding quickly to emergencies; · planning discharges from hospital and liaising with GPs and social workers; · communicating with and relieving the anxiety of patients and their relatives; · advocating on behalf of patients; · educating patients about their health; · organizing staff and prioritizing busy workloads; · mentoring student and junior nurses; · maintaining patient records; · In a month maximum 10 days will be on travelling basis · 1 month training in Mumbai mandatory
Read more
ZipLoan

at ZipLoan

3 recruiters
Pooja Pareek
Posted by Pooja Pareek
NCR (Delhi | Gurgaon | Noida)
6 - 8 yrs
Best in industry
skill iconPython
skill iconJava
Team leadership
Algorithms
skill iconC++
Roles & Responsibilities:  Developing RESTful APIs and Services in Django Python.  You will be working closely with Data Science team working in Python and R.  Design, develop and own components of the product  Collaborate with the team and communicate effectively, to solve problems and  Build, extend, optimize and refactor the back-end architecture  Strengthen or improve development and release processes Desired Profile:  6+ years’ work ex in backend development  B-tech from Tier 1/Tier 2 institutes  Being a pro in Python is a must  Good experience in Django framework.  Proficient in NoSQL document databases especially MongoDB.  Strong hold in Data Structures and Algorithm  Good experience of working in Linux (especially Ubuntu).  An eye for Secure Applications  Thorough understanding of version control system concepts especially GIT.  Understanding of the whole web stack and how all the pieces fit together (front-end,  Database, network layer, etc.) And how they impact the performance of your application.  Experience in building highly scalable, robust, and fault tolerant services  Up-to date with the latest architectural trends  Excellent analytical and problem solving skills
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Fortunefootprints.com

at Fortunefootprints.com

5 recruiters
Rupanjali Sen Gupta
Posted by Rupanjali Sen Gupta
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹12L - ₹20L / yr
Business Intelligence (BI)
skill iconData Science
Predictive modelling
As a Senior Consultant Analytics, you shall gather, analyze, identify and lead actionable data insights to solve real complex challenges. Your work will directly influence decisions taken to build the most successful web/mobile gaming platform with games played by millions across the world. Responsibilities Leverage complex data algorithms and numerical methods for forecasting, simulation, and predictive analysis, designed to optimize key decisions and metrics such as retention, engagement, and operations. Work with all teams in the company to understand, plan and drive data-based actionable decisions, championing the Data Science culture. Analyze consumer data to drive insight on how to target effectively, retain customers at low cost, and optimize engagement metrics. Develop a reporting process for all KPIs. Recruit, develop and coach talent. Champion awareness of data indicators within the organization and teach everyone to proactively identify data patterns, growth trends, and areas for improvement. Qualifications B.tech or Bachelor degree in Data science. An MBA or advanced degree in a quantitative discipline is preferred. 3+ years in Data Science and Analytics execution, with specific experience in all stages - gathering, hygiene, and analysis of data resulting in actionable insights for an end-to-end product, marketing and business operations. Knowledge of advanced analytics including but not limited to Regression, GLMs, survival modeling, predictive analytics, forecasting, machine learning, decision trees etc. Past experience in at least one Statistical and analytic tools or language expertise R, Python, SAS etc.. Expertise in analysis Algorithms, Numerical Methods and Data Tactics used to drive operational excellence, user engagement and retention. Expertise in at least one visualization platforms such as Tableau, QlikView, Spotfire and Excel. Tableau skills preferred. Advanced SQL is mandatory skills. Ability to creatively solve business problems through innovative approaches. Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects. Highly analytical with the ability to collate, analyze and present data, and drive clear insights into decisions that improve KPIs. Ability to effectively communicate and manage relationships with senior management, company divisions and partners.
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