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Phone support Jobs in Delhi, NCR and Gurgaon

11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon

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Fast Growing Ethnic Wear Brand

Fast Growing Ethnic Wear Brand

Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Read more
Noida
4 - 6 yrs
₹25L - ₹30L / yr
Product design

4+ years of experience in Product Design / UI/UX Design roles.

Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.

Proven experience working in product-based companies or fast-growing startups.

Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)

Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.

Strong understanding of design systems, usability principles, and interaction design.

Experience designing high-traffic consumer products is a strong plus.

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top MNC

top MNC

Agency job
via Vy Systems by thirega thanasekaran
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Ghaziabad, Faridabad, Pune, Hyderabad, Chennai
6 - 14 yrs
₹6L - ₹25L / yr
skill iconPython
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
Generative AI

Key Responsibilities:

  • Develop and maintain scalable Python applications for AI/ML projects.
  • Design, train, and evaluate machine learning models for classification, regression, NLP, computer vision, or recommendation systems.
  • Collaborate with data scientists, ML engineers, and software developers to integrate models into production systems.
  • Optimize model performance and ensure low-latency inference in real-time environments.
  • Work with large datasets to perform data cleaning, feature engineering, and data transformation.
  • Stay current with new developments in machine learning frameworks and Python libraries.
  • Write clean, testable, and efficient code following best practices.
  • Develop RESTful APIs and deploy ML models via cloud or container-based solutions (e.g., AWS, Docker, Kubernetes).


Share Cv to


Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

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Noida
1 - 3 yrs
₹2L - ₹3L / yr
Communication Skills
Interpersonal Skills
Sales

As a IT Sales Executive, you will play a crucial role in expanding our client base, building strategic relationships, and identifying new business opportunities. This role is ideal for someone who is ambitious, results-driven, and eager to grow in the field of sales and business development.

Key Responsibilities:

✅ Lead and manage the sales process to attract new clients.

✅ Collaborate with senior team members to identify and mitigate risks.

✅ Build and maintain strong client relationships to ensure satisfaction and retention.

✅ Conduct thorough market research to identify potential business opportunities.

✅ Prepare and deliver impactful sales pitches to prospective clients.

✅ Foster a collaborative and growth-oriented environment within the organization.

Key Skills Required:

✔ Target-driven mindset – Ability to achieve and exceed sales goals.

✔ Time management & organizational skills – Effectively prioritize tasks and meet deadlines.

✔ Strong communication & presentation skills – Ability to confidently present ideas.

✔ Enthusiastic, ambitious & confident approach – A go-getter attitude towards sales.

✔ Adaptability & problem-solving – Ability to handle challenges proactively.

✔ Professionalism & flexibility – Strong interpersonal and negotiation skills.

Read more
Edumyra

at Edumyra

4 recruiters
Pooja GUPTA
Posted by Pooja GUPTA
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 5 yrs
₹6L - ₹12L / yr
Test Automation (QA)
Selenium
Software Testing (QA)
Load Testing
Performance Testing
+9 more
Hands-on experience with Selenium and Programming in Java.
Object-Oriented Programming, Knowledge of SDLC.
Strong understanding of different automation frameworks - Data-Driven or Keyword driven.
Understanding of Cross Browser testing, Basis understanding of Ajax and dynamic Web
Applications, understanding of HTML, HTTP, JSON.
Should be able to write and understand reusable automation test scripts.
Experience with database schema and querying tools.

Responsibilities:
Primary resource for automating GUI, Functionality, Load/ Performance test scenarios for
multiple web / Mobile applications.
Create, execute and maintain automated test scripts to verify application GUI, Functionality, and
Load/ Performance.
Provide support for application QA with manual testing including analyzing requirements,
developing and executing manual & Automated test cases.
Read more
Delhi, Pitampura, Rohini
0 - 0 yrs
₹7000 - ₹10000 / mo
Social Media Marketing (SMM)
Canva
Digital Marketing
LinkedIn
Instagram
+1 more

We are looking for a creative Social Media Marketing Intern to join our team. In this role, you will be responsible for managing and creating content for our social media channels. You will also be responsible for designing visually compelling graphics and videos for our social media platforms using Canva or Figma.


 Responsibility


   • Develop and execute a social media strategy that aligns with our

brand's goals and objectives

   • Manage and create content for our social media channels including

Facebook, Instagram, Twitter, and LinkedIn

   • Use Canva or Figma to design visually compelling graphics and videos

for our social media platforms

   • Collaborate with the marketing team to ensure that all content is on-

brand and consistent with our overall marketing strategy

   • Monitor and analyze social media metrics to measure the success of

our social media campaigns


Qualification


   • Strong understanding of social media platforms and best practices

   • Strong design skills with a proven track record of designing visually

compelling graphics using Canva

   • Pursuing or completed Graduation at any field

   • Must have completed a course in digital marketing.


Skill required


      Canva English Proficiency (Written), Instagram Marketing, LinkedIn

Marketing, Twitter  marketing

      

Benefits


   • Monthly stipend + Incentives (based on the quality of work )

   • Internship Certificate

   • Letter of recommendation

   • Full- time Job Offer

   • Free snacks & beverages




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Propertywalacom Media Pvt Ltd
Noida
0 - 3 yrs
₹2L - ₹4L / yr
Recruitment/Talent Acquisition
Customer Relationship Management (CRM)
Human Resource Management System (HRMS)
Documentation
joining formalities
  • Responsible for recruitment cycle which includes Screening resumes, coordinating & conducting interviews.
  • Resourcing suitable candidates through different sources, such as: Using job portals, Employee referrals, Database, References, Networking.
  • Posting Jobs and Fetching Resumes from Job Portals. 
  • Salary Negotiation with candidate.
  • Performs detailed reference checking and/or reference analysis of selected candidates. 
  • Extends offers of employment to selected candidates within the guidelines of compensation policy. 
  • Other documentation which includes: validations of certificates & documents, training arrangements, briefing of company policies and rules & regulations.
  • Managing welfare measures, HR - Management initiatives, employee get together, team building activities etc. to enhance motivation levels, productivity and relationship building.
Read more
One Stop shop For heavy industrial products

One Stop shop For heavy industrial products

Agency job
via Unnati by Seemi Ejaz
Delhi, Gurugram, Noida
7 - 10 yrs
₹6L - ₹8L / yr
Operations
Supply Chain Management (SCM)
Vendor Management
Logistics
Fulfillment
Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.

 

Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).

 

The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.

 

As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.

 

What you need to do:

  • Working on the shop floor and ensuring efficient running of the warehouse
  • Maintaining the warehouse properly and ensuring material is as per billing
  • Being responsible for the day-to-day smooth operations of the warehouse
  • Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
  • Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
  • Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
  • Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
  • Ensuring adherence to all the standard processes and procedures followed by the company
  • Strategizing the functions of the warehouse to yield maximum profit

Candidate Profile:

 

Desired Candidate Profile

 

What you need to have:

  • 7– 10 years of relevant work experience
  • Graduation is a must
  • Excellent communication skills
  • Excellent knowledge and experience in managing heavy equipment and spares
  • Good staff management skills    
Read more
Sheeva

Sheeva

Agency job
via ALIQAN Technologies by Jitendra Chauhan
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 10 yrs
₹10L - ₹15L / yr
API
SaaS
SQL
Job Title : Sr. Solution Architect

Job Type : Permanent

Experience : 5+ years

Job Location : Jasola, New Delhi | Onsite

RESPONSIBILITIES :

- Lead the Sheeva product teams in implementing and onboarding new applications and use cases in the Sheeva cloud platform.

- Design and develop data architectures and use cases based on market needs.

- Lead the development of web-based dashboards, mobile applications, and API integrations for new use cases, linked to the Sheeva telematics algorithms.

- Manage third-party contractors involved in design and development of dashboards, mobile apps, and other technical products.

- Oversee the development of API documentation and manuals.

- Interact with Sheeva sales and business development teams to identify the client needs, their feasibility and implementation guidelines.

- Participate in client meetings when necessary.

- Support customer API integration processes and technical onboarding.

REQUIREMENTS :

- 5+ experience building and creating SaaS ecosystems with complex architecture and multiple elements.

- The technical skills and experience to become a specialist on Sheeva's products, to map those products to customers' needs, and to craft and construct solutions to fill those needs.

- Experience building complex API architectures, documentation, and integrations with multiple enterprise clients across various industries.

- Database and service architecture experience, especially SQL.

- Managerial experience leading a motivated international team of developers and data scientists, both front-end and back-end.

- Ability to code rapidly and efficiently in various tech stacks.

- The consulting skills to thrive as the face of Sheeva Services in front of Customers' executives and engineers alike, leading discovery, whiteboarding, and pair coding sessions.

- A background in contactless payments and/or app's technology is a plus.

- Proven attention to detail through prior work or life experience.

- Comfortable with a variety of responsibilities.

- Comfortable with a minimal amount of direction but high expectations.

- Fits the Sheeva culture.

- Position may require travel of up to 10% per quarter.

- Graduated from top tier universities is a plus.
Read more
Airtel Xlabs

at Airtel Xlabs

2 recruiters
Pragya Singh
Posted by Pragya Singh
NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
5 - 12 yrs
₹18L - ₹45L / yr
skill iconJava
skill iconMongoDB
NOSQL Databases
Spring

Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.

 

  • Leading the entire Backend platform for a product portfolio.
  • End to end delivery new features.
  • Evolving the architecture for performance and scalability.
  • Design, develop and own components of a highly scalable, distributed web services platform.
  • Constantly strive to improve software development process and team productivity.
  • Mentor and train team members
  • Lead module development independently

 

Required background, Knowledge, Skills and Abilities

 

  • 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·       
  • Excellent Java skills, Understanding of Spring framework & MVC approach
  • Strong knowledge of Performance optimization and caching techniques.
  • Strong Object Oriented Programming concepts, data structure and algorithms
  • Experience in developing scalable, fault-tolerant, distributed backend services
  • Experience with prevalent design patterns and advanced system designing
  • Good experiences with databases and Schema design. We heavily use NoSQL databases
  • Strong Problem Solving skills
Read more
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹4L - ₹6L / yr
skill icon.NET
ASP.NET MVC
SQL Server Integration Services (SSIS)
MS SQLServer
skill iconJavascript
Job Description: • Should have hands on experience in ASP.Net MVC • Experienced in JavaScript , J son , WCS • Micro services experience is good to have. 1. Expert in ASP.NET MVC applications, .Net framework 2. Expert in C#.NET 3. Expert in developing Mobile application programming 4. Proficient in JavaScript 5. Expert in Web API RESTFUL Services. 6. Proficient in Writing and working on SQL Server Queries
Read more
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