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Phone support Jobs in Delhi, NCR and Gurgaon

11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon

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Fast Growing Ethnic Wear Brand

Fast Growing Ethnic Wear Brand

Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Read more
NeoGenCode Technologies Pvt Ltd
Ritika Verma
Posted by Ritika Verma
Pune, Noida, Gurugram
5 - 8 yrs
₹13L - ₹17L / yr
ETL Tester
Azure Data factory
Azure SQL database
Azure ecosystem
SQL

Job Title: Sr. ETL Test Engineer

Experience: 7+ Years

Location: Gurgaon / Noida / Pune (Work From Office)

Joining: Immediate joiners only (≤15 days notice)

About the Role

We are seeking an experienced ETL Test Engineer with strong expertise in cloud-based ETL tools, Azure ecosystem, and advanced SQL skills. The ideal candidate will have a proven track record in validating complex data pipelines, ensuring data integrity, and collaborating with cross-functional teams in an Agile environment.

Key Responsibilities

  • Design, develop, and execute ETL test plans, test cases, and test scripts for cloud-based data pipelines.
  • Perform data validation, transformation, and reconciliation between source and target systems.
  • Work extensively with Azure Data Factory, Azure Synapse Analytics, Azure SQL Database, and related Azure services.
  • Develop and run complex SQL queries for data extraction, analysis, and validation.
  • Collaborate with developers, business analysts, and product owners to clarify requirements and ensure comprehensive test coverage.
  • Perform regression, functional, and performance testing of ETL processes.
  • Identify defects, log them, and work with development teams to ensure timely resolution.
  • Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and contribute to continuous improvement.
  • Ensure adherence to data quality and compliance standards.

Required Skills & Experience

  • 5+ years of experience in ETL testing, preferably with cloud-based ETL tools.
  • Strong hands-on experience with Azure Data Factory, Azure Synapse Analytics, and Azure SQL.
  • Advanced SQL query writing and performance tuning skills.
  • Strong understanding of data warehousing concepts, data models, and data governance.
  • Experience with Agile methodologies and working in a Scrum team.
  • Excellent communication and stakeholder management skills.
  • Strong problem-solving skills and attention to detail.

Preferred Skills

  • Experience with Python, PySpark, or automation frameworks for ETL testing.
  • Exposure to CI/CD pipelines in Azure DevOps or similar tools.
  • Knowledge of data security, compliance, and privacy regulations.


Read more
Neo Aid
Nandini Sharma
Posted by Nandini Sharma
Delhi
3 - 7 yrs
₹10L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconFlask
ORM
skill iconHTML/CSS
+1 more

Required Skills:

● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)

● Familiarity with some ORM (Object Relational Mapper) libraries

● Able to integrate multiple data sources and databases into one system

● Understanding of the threading limitations of Python, and multi-process architecture

● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)

● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)

● Understanding of accessibility and security compliance

● Knowledge of user authentication and authorization between multiple systems, servers, and environments

● Understanding of fundamental design principles behind a scalable application

● Familiarity with event-driven programming in Python

● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Proficient understanding of code versioning tools

● Knowledge of application deployment process and server set up

● Integration of data storage solutions


Responsibilities:

● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.

● Design and implementation of low-latency, high-availability, and performant applications

● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.

● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.

● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users

● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products

● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions

● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department

● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers

● Drive continuous improvement of software quality, CX and maintainability of features

● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team

Read more
Extramarks

at Extramarks

4 recruiters
Prachi Sharma
Posted by Prachi Sharma
Remote, Noida, Delhi, Gurugram, Ghaziabad, Faridabad
3 - 7 yrs
₹8L - ₹14L / yr
DevOps
Terraform
skill iconDocker
skill iconJenkins
Ansible
+2 more

Job Description

• Minimum 3+ yrs of Experience in DevOps with AWS Platform

• Strong AWS knowledge and experience

• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)

• Experience with IAC tools Terraform

• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)

• Significant experience with Linux operating system environments

• Experience with infrastructure scripting solutions such as Python/Shell scripting

• Must have experience in designing Infrastructure automation framework.

• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)

• Excellent problem-solving, Log Analysis and troubleshooting skills

• Experience in setting up centralized logging for system (EKS, EC2) and application

• Process-oriented with great documentation skills

• Ability to work effectively within a team and with minimal supervision

Read more
Euler Motors
Delhi, Bengaluru (Bangalore)
3 - 10 yrs
₹14L - ₹15L / yr
Debugging
Algorithms
Differential coding
Data Structures
Microcontrollers
+4 more
Write and maintain firmware of Embedded devices and sub-systems for EV applications
Design, develop, code, test and debug system firmware to make bug-free production
release.
Analyze and enhance efficiency, stability and scalability of system resources using
automati tools.
Integrate and validate complex control algorithms as per need of systems.
Provide post release support – OTAs and other Diagnostic supports.
Skills Required:
BTech, MTech or PhD in CS/CE/EC, or the equivalent in experience with evidence of
exceptional ability
3+ years of experience in Embedded Software/Firmware Development.
1+ years of experience in mission critical industry – medical/automotive/aerospace/etc.
Adequate Skills on Reading Hardware Schematics and Component Datasheets.
Experience with complex embedded systems like Battery Management Systems, Motor
Controllers, Charging Modules etc
Proven expertise in programming in C/C++/Embedded C with data structures.
 
Hands-on Experience in Embedded Operating Systems and RTOS(es) like ThreadX on
16-/32-bit ARM processors, STM Microcontrollers
Hands-on Experience in Bootloader Development for MCUs/MPUs, low level driver
development
Good knowledge of communication protocols like UART, SPI, I2C, CAN, CAN-TP,
Ethernet, USB, RS232, RS485, other protocols.
Exposure to OTA Update implementations on Embedded Boards.
Hands-on Experience in Software Testing, Debugging Tools and Integration testing
hardware systems
Skills Preferred:
• Exposure to Version Control Software like Git.
• Exposure to Unit Testing Implementations, Embedded Testing frameworks and hardware
systems.
• Experience in automotive standards such as ISO 26262 for software.
Read more
Amazon India

at Amazon India

1 video
58 recruiters
Neha Sinha
Posted by Neha Sinha
Bengaluru (Bangalore), Delhi, Hyderabad
3 - 9 yrs
₹3L - ₹15L / yr
Microservices
RESTful APIs
Design thinking
Algorithms

Software Development Engineer

Bengaluru/Hyderabad/Gurgaon/Chennai

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

 

 Top Skills

 

  • You write high quality, maintainable, and robust code, often in Java or C++ or C#
  • You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
  • You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

  • You solve problems at their root, stepping back to understand the broader context.
  • You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
  • You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
  • You recognize and use design patterns to solve business problems.
  • You understand how operating systems work, perform and scale.
  • You continually align your work with Amazon’s business objectives and seek to deliver business value.
  • You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
  • You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
  • You communicate clearly with your team and with other groups and listen effectively.

 

Skills & Experience

  • Bachelors or Masters in Computer Science or relevant technical field.
  • Experience in software development and full product life-cycle.
  • Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
  • Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
  • Proficiency in SQL and data modeling.

 

About Amazon.com

 

“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.”  – Jeff Bezos

 

Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.

 

Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.

 

We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.

 

About Amazon India

 

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

 

We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.

 

We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.

 

Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.

 

Read more
Enalytix

at Enalytix

1 video
1 recruiter
Sakshi Mathur
Posted by Sakshi Mathur
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹4.5L - ₹7.5L / yr
skill iconiOS App Development
skill iconAndroid Development
skill iconSwift
skill iconKotlin

What WE have

  • A small, well-knit team with a bunch of self-driven aces who love their work as well as working here!
  • A top notch product spanning web app, mobile app, chatbot and artificial intelligence tech stack
  • An enviable client portfolio that includes known names such as LG, Biba, W, HPCL, Costa Coffee (to name a few), who depend on us to track their compliances and efficiencies.
  • An open door culture
  • An environment to push your boundaries and expand your skillsets
  • A newer challenge every day!

What YOU must have

  • 3-5 years’ experience with native mobile App development on both Android as well as iOS platforms.
  • Bachelor’s degree or above in information systems or computer science
  • Excellent knowledge of Android SDK, different versions of Android, iOS framework
  • Strong knowledge of Android & iOS UI design principles, patterns, and best practices
  • Familiarity with RESTful APIs to effectively integrate Android applications
  • Should have worked on Apps using local resources (like camera, GPS, Speech recorder, settings etc) and having local storage capability using SQLite, xml, firebase etc.
  • Proficient understanding of code versioning tools such as Git
  • Familiarity with various testing tools
  • Team player with strong communication, documentation  and collaboration skills
  • Strong analytical and problem solving skills
  • Ability to productively function under pressure and within a deadline oriented atmosphere
  • Self-motivated and high-initiative taking
  • Organized and detail orientated with strong work ethic
  • Ability to thrive in a dynamic and fast-paced environment

What will you do

  • Translate designs and wire frames into high quality code
  • Develop AI/ML based mobile apps for both Android and iOS
  • Resolve bugs as reported by the QA team.
  • Maintain code quality, organization, and automation
  • Share weekly and monthly development plans and build releases schedule.


Impress us with your skill, self-drive and work ethics, and we will go any length to make you part of the growth journey!

Read more
WERBStudio

at WERBStudio

1 recruiter
Shashank Srivastava
Posted by Shashank Srivastava
Delhi, Gurugram, Noida, Ghaziabad
1 - 3 yrs
₹2L - ₹3L / yr
Client Servicing
Account Management
International Business
New business development
Digital Marketing

You know how search works on bing, duck duck go and yahoo along with google. Also a social media fanatic. Too much we're asking for?

What are we looking at? 

  • Research industry-related topics (combining online sources, interviews and studies)

  • Able to find clients from Social media, Internet research and networking.
  • Manage client projects like own, feed timely and read them as you would
  • Prepare a client database system to filter from cold to hot leads
  • Prepare pitch presentations in accordance to the project requirement and brief
  • Prepare well-structured drafts using Content Management Systems

  • Coordinate with marketing and design teams to illustrate articles

  • Conduct simple keyword research and use SEO guidelines to increase web traffic

  • Promote content on social media through the use of hashtags and backlinks

  • Identify customers’ needs and gaps in our content and recommend new topics

  • Ensure all-around consistency of brand across all channels

  • Promote content and manage social media profiles

  • Update website content as needed through CMS access

Best fit for someone with,

  • Good adaptability with the geography and language-EN (UK, UAE & AUS).

  • Minimum experience is at least 6 months working as a BDE/BDM or generating leads from Google and social media

  • Good Communication skills are a must for those who can convert retainer clients.

  • Past exposure in media services like content creation (PR, Whitepapers, newsletter content etc.), short ad video development, digital media assets, programmatic ads, can be of greater advantage

 

If you feel the above-mentioned Job Details matches your ~profile~ personality, kindly email us your updated CV with the portfolio to us.

Read more
Startup
Mumbai, Noida, NCR (Delhi | Gurgaon | Noida)
8 - 10 yrs
₹10L - ₹15L / yr
skill iconReact Native
skill iconReact.js
skill iconAngularJS (1.x)
skill iconJavascript
skill iconMongoDB
Responsibilities-
• Coordinate cross-functionally to ensure project meets business objectives and compliance standards.
• Support test and deployment of new products and features.
• Design and implementation of continuous integration and deployment
• Ensuring responsiveness of application.
• Seeing through a project from conception to finished product.
• Meeting technical and consumer needs.

 Requirements-
• At least 8 years of experience with Full stack JavaScript technologies and Majorly in to React Js .
• To work with a cross-functional software development team on highly visible strategic projects as an expert level individual contributor to the coding tasks assigned.
• Extensive HTML5, CSS, Javascript experience with at least 3 end to end projects
• Serverless Software development experience Node.js
• Front end Frameworks: React, React Native / Angular / Vue
• Handle Projects and teams single handedly.
• Strong technical and system analysis skills.
• Hands on experience with React Native, PHP Laravel and NodeJS.
• Hands-on experience in building cross-platform mobile apps using React Native
• Experience with either iOS or Android platforms is a must. Knowledge of two platforms is preferable.
• Solid understanding of Mobile application development life cycle
• Proficient in project management tools like Jira, ZOHO, etc
• Hands-on experience with Agile development practices & Agile, XP, or Scrum project methodologies
• Track record of building efficient, well-designed mobile/web applications.
• Ability to learn and apply new technologies quickly and self-directed.
• Thorough understanding of Object-Oriented principles (Analysis and Design).
• Full lifecycle development experience on large projects.
• Bachelor's degree in Computer Science (or a related field)

Skills sets and Perquisites-
• 8+ years of relevant work experience
• Experience in building products in React.js, Node.js and Mongodb
• Must have team management experience.
• Must have product management experience.
• Strong organizational and product management skills.
• Good problem solving skills.
Read more
thesqua.re

thesqua.re

Agency job
via thesqua.re by Mukta Sharma
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹12L - ₹14L / yr
Digital Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)

JD for Performance Marketing

 

  • As the Performance Marketing Manager, you will manage high quality acquisition programs, campaigns, and activities across the mobile games.
  • Additionally, ensure that projects within the marketing department are delivered in a timely manner and that they are always in line with the business's guidelines, quality standards, and objectives

 

Roles & Responsibilities:

  1. Define, identify, launch and drive critical strategic media campaigns for customer acquisition, engagement and retention
  2. Lead efforts on sophisticated quantitative analysis and translate data into actionable insights. Be willing and able to adjust marketing spend on the fly for best results.
  3. Lead KPI development and tracking across all performance marketing related functions, measuring campaign and digital spend performance across all channels
  4. Constantly tracking metrics like funnel conversion rates, bounce and exit rates and identifying reasons for the same - contributing valuable insights to product - Evaluating customer research, market conditions and competitor data
  5. Improving the usability, design, content and landing page effectiveness
  6. Stay up-to-date on latest developments in the Global digital media industry and experiment with new creative ideas.
  7. Must be proactive, resourceful, and demonstrate intellectual curiosity to anticipate business needs.

 

What we are looking for:

  • We love if you have the hunger to learn, passion to perform and carry the following skills:
  • Experience of managing tech businesses - SEO, Social media, affiliate/mobile, email/SMS marketing (including build and design) and agency handling
  • Strong track record of building organic and social traffic through high quality content
  • Strong operations experience in managing teams and delivering on targets set
  • Excellent understanding of analytics tools including Google analytics, Heap, KISS metrics, Flurry, AWR Cloud, Buzz Sumo and Web Trends
Strong awareness of current online marketing techniques
Read more
UniShop Technologies

at UniShop Technologies

4 recruiters
Rajat Attri
Posted by Rajat Attri
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹4L - ₹12L / yr
skill iconObjective C
skill iconSwift
Xcode
skill iconiOS App Development
1. 2-4 years of hands-on development experience with XCode 2. Experience with RESTful API’s and integrating with backend services 3. Solid understanding of Apple Design Guidelines 4. Proficient with Bitbucket or GitHub 5. Good knowledge of performance and memory tuning with tools such as Instruments/Sharks 6. Experience with MVC, memory management, offline storage and threading 7. Ability to manage code libraries and reuse them across multiple projects 8. Proficiency with Swift
Read more
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