11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Devops Engineer(Permanent)
Experience: 8 to 12 yrs
Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)
Max Salary = 28 LPA (including 10% variable)
Notice Period: Immediate/ max 10days
Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain
· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.
· 10+ years’ experience in software development
· 8+ years of experience in DevOps
· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience
· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes
· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption
· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration
· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning
· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery
· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices
· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)
· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.
· Manage and maintain standards for Devops tools used by the team
Digital Marketing Manager - Astroyogi.com
Responsibilities
- Own the strategy and roadmap for a key product/business area.
- Should have in-depth understanding of implementation of Digital Marketing aspects – Adwords, Analytics, SEO, SEM, SMO, SMM,PPC etc.
- Responsible for tracking the performance of all campaigns that are run.
- Optimization for campaigns to ensure the best output, setting up campaign, ad group, ads, and budget correctly.
- Optimizing stage, exploring A/B test creative, split audience, use advanced audience breakdown to find best practice and best optimization approach to increase conversion rate.
- Understanding of branding and brand communication is also a bonus.
- Manage marketing budget and monitor usage for all platforms.
- Clear understanding of calculation of RoAS and other metrics is important
- Experience of working with agencies in performance marketing as well as media and creative agencies
- What we’re looking for:
- Minimum of 5-7 years digital marketing experience in brand, ecommerce or digital agency.
- Strong analytical mindset and knowledge of performance marketing metrics.
- Solid skills in executing and optimizing digital campaigns across various digital channels while being able to ensure that all campaign objectives and KPI targets are achieved.
- Tracking and reporting campaign results, analyzing key-takeaways and deriving actionable insights.
- Strong Leadership, interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally.
- Highly organized, good time management and the ability to meet deadlines.
- Excellent English in written and verbal communication skills.
Excited? You would feel this excitement each day working for Netway India, AstroYogi. We are growing each day and we need you to ensure it becomes higher each day.

Gurugram, Haryana, India Engineering
https://apply.workable.com/builderai/j/C5C9E7EE52/ Description About Builder.ai Innovation is fueled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree. It was simply too expensive, too complex, too risky, and ultimately, too inefficient. That’s why only 16% of projects were ever completed on budget and worse yet, 78% failed.
We're changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or participate in boot camps to learn how to make an app. Builder.ai’s platform lets you order the perfect software app for whatever problem you’re trying to solve. Our AI-powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life – ANYONE’s world-class ideas. Building software needs to be like ordering pizza – pick what you want, get recommendations for the features you need and all you have to do is wait until it's cooked and ready for you. Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.
Life at Builder.ai It’s a place where everything moves at lightning speed and it’s certainly not for the faint of heart. We celebrate diversity and push everyone to do more with less, while creating and championing a culture that empowers everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players with a point of view, a sense of humility and a let’s-get-stuff-done attitude.
Our scale-up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together and savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuild We are looking for a Ruby on Rails developer that brings their own ideas to the table. This person must have significant expertise in ROR, as well as be highly detail oriented and self-driven. Furthermore, they must be able to inspire and mentor others when the need arises. We are looking for someone never says “I do not know how”, or “I have never done that before” - rather a person that says how about we try this
• Architecting and designing scalable backend systems • Integration and development of various microservices • Creating unit tests using RSpec • Reviewing other developers code as well as suggesting improvements
• Algorithm development and general optimization • Setting up CI/CD pipelines • Collaborating with various stakeholders including QA, DevOps, PMs and other developers • At Least 4 years solid experience on Ruby on Rails, including at least one start to finish project where you were the lead developer or a primary contributor. • Solid understanding of deploying and maintaining Rails apps within the AWS environment. • Ability to set up workers and deploy across multiple instances. • Git experience, some would say you are a git master. • If I asked your previous co-workers about you, they would say you were a good team player 6 Months Deliverable: • Collaborate with designers, product managers, and other software developers to deliver compelling user-facing products • Lead teams of developers in architecting efficient and reusable systems that drive complex applications across the stack • Create instrumentation, monitoring, and alerting tools to ensure availability/scalability during peak traffic times and implement solutions to maximize uptime • Identify and resolve performance and scalability issues Requirements • A strong drive and sense of ownership of the challenges we take on, coupled with a team-oriented, can-do attitude • Working knowledge of standard CS fundamentals (data structures, algorithms, complexity analysis) • A professional proficiency in English • A systematic debugging and problem solving methodology • Minimum of four years of experience with Rails 4/5
Benefits • Health and wellness benefits • Performance-based bonuses and stock options • Employee friendly policies • Generous vacation and time off benefits, including paid holidays • Generally flexible working hours

Location: Remote
Description: Microsoft C# XAML Developer who will design and build cutting edge user
experiences for our client’s consumer facing application. The Senior Software Developer will work
closely with product owners, UX designers, front-end, and back-end developers to help build the
next generation platform.
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5-8+ years of experience in an enterprise or consumer software development environment
• Strong knowledge of C# language and the .NET framework
• Solid understanding of object-oriented programming
• Expert level programming skills creating UWP or WPF applications using C#/XAML
• Experience with modern frameworks and design patterns, with a broader understanding of the
MVVM pattern
• Experience developing consumer facing user interfaces and supporting UI controls/components
• Ability to write clean, readable, maintainable code
• Possess excellent written and verbal communication skills
Responsibilities
• Architect, design & build modern user interface for consumers
• Collaborate with UI/UX teams to deliver high performing and easy to use applications
• Participate in code reviews with staff as necessary to ensure a high quality, performant product
• Develop a deep understanding of client goals and objectives, and articulate how your solutions
address their needs
• Unit testing/test-driven development
• Integration testing
• Deployment
• Maintenance
• Post-deployment production support and troubleshooting
Requirements
• C#, .Net Core, MVVM, Rest API, Dependency Injection.
• Azure DevOps, CI/CD, YAML setup for mobile applications preferred.
• Strong understanding of design patterns.
• Familiarity with Agile software development methodologies.
• Advanced knowledge of using Git source control system.
Education- BE, BTech , MCA , BCA and Relevant qualifications
The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation. A key part of the role is championing and leading infrastructure as code. The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure.
Duties & Responsibilities:
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure defined as code
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
Qualifications:
- At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Expertise using Chef for configuration management
- Hands-on experience deploying and managing infrastructure with Terraform
- Solid foundation of networking and Linux administration
- Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
- Ability to learn/use a wide variety of open source technologies and tools
- Strong bias for action and ownership
We are looking for a full-time Content Writer with excellent English writing skills. The work will entail writing product descriptions, website content, material for emailers & social media and developing company profile with appropriate information. The content will be used for apparel & clothing products and health & wellness products.
Freshers with excellent English writing skills are welcome to apply.
Responsibilities and Duties
- Able to come up with catchy liners to catch viewers’ attention
- Write clear and concise information for use in company and brand profiles
- Provide and update content for the website as needed
- Come up with theme content to be used in social media and emailers
- Proofread content before publication through various company channels
Qualifications and Skills
- Excellent English writing skills (A Must, with good command over English Grammar)
- Master’s Degree/Diploma in Journalism, Mass Communication, English or Creative Writing
- Creative bent of mind
Experience:
- Freshers and experienced, both are welcome to apply

Product based company headquartered at Los Angeles
Greetings for the day!
We are currently hiring for a product based company headquartered at Los Angeles, California. The company provides a platform for building bespoke software using AI to democratize software development, making it faster and more accessible to everyone.
Designation: QA Engineer
Location: Gurgaon
Salary: Not a bar for the deserving candidate
Experience: Minimum 4 years
Roles and Responsibilities :
- Review requirements specifications and technical design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan, and coordinate testing activities
- Design test cases based on the use cases and considering various quality aspects.
- Perform thorough regression testing when bugs are resolved
- Perform in-depth and thorough testing of the owned features/areas.
- Maintain the test cases and test results in test management system.
- Maintain the defects in defect Management system.
- Plan and realise the test environment, platforms, test cycles and regression cycles based on the strategy and quality evaluation at different stages of the product.
- Keep updated on the latest testing and domain technologies, test coverage methodologies and quality metrics.
- Develop skills on automation and testing tools.
- Should guide junior members in performing their activities effectively and help them develop technical skills.
Requirements :
- BE/B-Tech/BS/MS degree in Computer Science, Engineering or a related subject
- Should have at least 4 years of relevant experience in QA.
- Proven working experience in software quality assurance
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Experience working in an Agile/Scrum development process
- Experience with performance and/or security testing is a plus
- Hands-on experience with automated testing tools is a plus
- Knowledge of SQL and scripting is big plus
Please revert back to me with the following details along with your updated resume.
Current CTC -
Expected CTC -
Notice Period -
Total Experience -
Relevant Experience -
Current Role -
Current Designation -
Current Company/Employer -
Current Location -
Note: The role is not for freshers. They need not to apply. It is only for the experienced candidates with minimum 4 years of experience in QA Testing.
Thanks and Regards
Abhishek Sindhu
HR- Talent Acquisition

