11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Job Description:
- Should have basic experience in animation principles.
- Good understanding of aesthetics and animated canvas.
- Able to understand project requirements and handle projects independently.
- Create and Edit Videos for all projects and use motion for the created videos
- Strong learning capability.
- Having a good knowledge of Excel tools
- Framework experience would be beneficial.
- Should be comfortable working with the team.
- Strong expertise in Motion Graphics, with a blend of creative visualization, modern design, and typography.
- Proficiency in handling DSLR cameras for internal photo/video shoots and enhancing footage with effects and elements to produce high-quality videos.
- Basic knowledge of UI design is a plus, as it may be required for certain UI-related tasks and team collaboration.
Skills required:
- Demonstrated experience in a graphic and motion design position.
- A strong portfolio that highlights one's creativity and attention to detail.
- Excellent time management and communication abilities.
- Expert proficiency in Adobe After Effects, Adobe Premiere, Adobe Illustrator, and Adobe Photoshop.
- Knowledge of Figma and Blender 3D is a plus.
- Experience with BodyMovin (Lottie) and Duik plug-ins will be considered an added advantage.

● Work on a disruptive product that’s still in its early stage
● Be responsible for the development and maintenance of the Buyer app
aimed at a vast number of diverse Android devices.
● Translate designs and wireframes into high-quality code
● Ensure the best possible performance, quality, and responsiveness of the
BUYER app.
● Mentor other engineers, defining our technical culture and helping to build a
fast-growing team
You should apply if you:
● possess 2+ years of experience in product development, architecture, and
design.
● Experienced in Java or Kotlin
● Constantly learning and looking for ways to improve yourself and the
processes around you.
● Have strong knowledge of Android SDK, different versions of Android, and
knowhow to deal with different screen sizes
● Proficient with restful API to connect Android applications to back-end
service


Responsibilities
· Integration of user-facing elements developed by front-end developers
· Build efficient, testable, and reusable PHP modules
· Solve complex performance problems and architectural challenges
· Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}
Requirements:
· Bachelor's degree in Computer Science/ B.E/B.Tech/M.C.A or related field
· Strong knowledge of PHP web frameworks {such as Laravel, Codeigniter, etc depending on your technology stack}
· Understanding the fully synchronous behavior of PHP, MVC design patterns and object-oriented PHP programming
· Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
· Understanding accessibility and security compliance (Depending on the specific project)
· Understanding fundamental design principles behind a scalable application
· User authentication and authorization between multiple systems, servers, and environments
· Creating database schemas that represent and support business processes
· Familiarity with SQL/NoSQL databases and their declarative query languages
· Proficient understanding of code versioning tools, such as Git
- Managing the entire business development cycle from enquiry to closure of the deal.
- Generating and maintaining a healthy sales pipeline at all points of time.
- Networking well and developing relationship with key decision makers in the target organizations.
- Understanding client's requirements from the product standpoint and developing an in-depth understanding of the healthcare eco-system.
What you need to have:
- Existing relationships in the healthcare sector, preferably in NCR/ Gurgaon
- Past experience in similar roles either with healthcare start-ups such as Practo, Lybrate, Beato, Wellthy, Meddo, DocPrime, ekincare, Portea, Pharmeasy, NetMeds, Mfine, Pristyn Care, etc. or with pharma, biotech and surgical devices company will be preferred.
- Past experience in successfully executing partnerships is a must
- Fluency in English and Hindi is a must
Ø 2+ years of experience in Insurance domain. Knowledge about complete Insurance value chain i.e. Submission, Quotes, Policy Bound, Policy Administration, Claims, Billing and Reinsurance.
Ø Strong documentation skills on feature understanding, tracking of items, maintaining RTM, FSD, Change requests documents, back log/ query log and Share-point folder maintenance for all updates.
Ø Well versed with rating algorithm, policy life cycle management, rule engine handling & payment integration with third party provider.



We are looking for a skilled React.js Developer to join our front-end development team. In this role,
you will be responsible for developing and implementing user interface components using React.js
concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling
and improving front-end performance and documenting our front-end codebase.
To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and
React concepts, excellent front-end coding skills, and a good understanding of progressive web
applications. Ultimately, a top-class React.js Developer should be able to design and build modern user
interface components to enhance application performance.
React.js Developer Responsibilities:
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React
concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
React.js Developer Requirements:
• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• 2years experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
Job Description
We are looking for experienced backend developers to join our core engineering team for building and scaling low latency, fault tolerant and robust systems. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.
Daily Responsibilities
- Own and manage team processes, releases, and systems
- Work with the product and business teams to identify scopes of improvements
- Architect solutions for new features and scaling existing infrastructure
- Identify engineering targets, monitoring, reports, alerts requirements
- Create microservices and tools, manage servers (AWS), create reports etc.
- Ensure the performance and security of the application/systems.
Requirements
- Must have a good understanding of client and server architecture
- Must have a good understanding of Node.js, MongoDB, Express
- Must be proficient with git
- Must be familiar with ES7 syntax and TypeScript
- Must have knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- should have at least 5 years of hands-on experience in backend software development using Java.
- should have proven expertise in Spring Boot REST/Microservices.
- should have used design patterns like MVP, MVC or MVVM and should know when to use which.
- should have working experience with relational and NoSQL databases.
- should have multiple years of experience with cloud application design and in one or more reputable cloud platform providers (e.g. AWS, GCP, Microsoft Azure … )
- should have professional experience working in an agile development environment.
- should have strong communication skills and like making decisions.
- should follow good software engineering principles such as TDD, writing modular, maintainable and clean code
