11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
consulting & implementation services in the area of Oil & Gas, Mining and Manufacturing Industry
Python- Data Engineer
Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON
Mandatory Requirements
- Experience in AWS Glue
- Experience in Apache Parquet
- Proficient in AWS S3 and data lake
- Knowledge of Snowflake
- Understanding of file-based ingestion best practices.
- Scripting language - Python & pyspark
CORE RESPONSIBILITIES
- Create and manage cloud resources in AWS
- Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies
- Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform
- Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations
- Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
- Define process improvement opportunities to optimize data collection, insights and displays.
- Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible
- Identify and interpret trends and patterns from complex data sets
- Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders.
- Key participant in regular Scrum ceremonies with the agile teams
- Proficient at developing queries, writing reports and presenting findings
- Mentor junior members and bring best industry practices
QUALIFICATIONS
- 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales)
- Strong background in math, statistics, computer science, data science or related discipline
- Advanced knowledge one of language: Java, Scala, Python, C#
- Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake
- Proficient with
- Data mining/programming tools (e.g. SAS, SQL, R, Python)
- Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
- Data visualization (e.g. Tableau, Looker, MicroStrategy)
- Comfortable learning about and deploying new technologies and tools.
- Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines.
- Good written and oral communication skills and ability to present results to non-technical audiences
- Knowledge of business intelligence and analytical tools, technologies and techniques.
Familiarity and experience in the following is a plus:
- AWS certification
- Spark Streaming
- Kafka Streaming / Kafka Connect
- ELK Stack
- Cassandra / MongoDB
- CI/CD: Jenkins, GitLab, Jira, Confluence other related tools
Position: Content Writer
Experience Level: 1 Year
Key Responsibilities:
- Content Creation: Develop high-quality written content for blogs, websites, social media, email newsletters, and marketing materials.
- Research: Conduct thorough research on industry-related topics to generate relevant and engaging content.
- SEO Optimization: Incorporate relevant SEO keywords and practices to improve content visibility and ranking.
- Editing & Proofreading: Review content for clarity, grammar, punctuation, and style before publication.
- Collaboration: Work closely with marketing, design, and other teams to ensure consistency in messaging and content strategy.
- Content Management: Maintain and update content on various platforms, including websites and blogs.
- Audience Engagement: Write content that resonates with the target audience, driving engagement and increasing brand visibility.
Required Skills & Qualifications:
- Experience: Minimum 1 year of experience in content writing, copywriting, or a similar role.
- Writing Skills: Strong command of English with excellent grammar, punctuation, and attention to detail.
- Research Skills: Ability to conduct thorough research and present accurate, well-informed content.
- SEO Knowledge: Familiarity with SEO principles and how to incorporate them into content writing.
- Time Management: Ability to manage multiple projects and meet tight deadlines.
- Creativity: Strong storytelling skills with the ability to craft engaging, compelling narratives.
- Tech-Savvy: Proficiency in content management systems (CMS), Google Docs, Microsoft Office, and basic understanding of social media platforms.
Preferred Qualifications:
- Experience with content marketing and content strategy.
- Knowledge of industry-specific trends.
- Basic understanding of graphic design or multimedia content (optional but a plus).
Job Title: Sr. MIS Executive
Location: Noida
Job Type: Full-time
Job Overview:
We are seeking a skilled and detail-oriented MIS (Management Information Systems) Executive to join our [department name] team. The ideal candidate will have a strong background in Excel and data management, with at least 1 year of experience in a similar role. The MIS Executive will be responsible for collecting, analyzing, and presenting data to support strategic decision-making and operational processes within the organization.
Key Responsibilities:
- Develop and maintain MIS reports and dashboards using Excel and other data management tools.
- Extract data from various sources and consolidate it for analysis.
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Identify trends, anomalies, and areas for improvement based on data analysis.
- Prepare and present reports, findings, and recommendations to management.
- Ensure data accuracy and integrity through regular audits and validation.
- Collaborate with cross-functional teams to gather data requirements and streamline data processes.
- Assist in the implementation of new data management tools and systems.
- Provide training and support to team members on data analysis and reporting tools.
Skills and Qualifications:
- Proven experience as an MIS Executive or similar role, with at least 1 year of experience.
- Advanced proficiency in Excel (pivot tables, VLOOKUP, macros, etc.) and other data management tools.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Knowledge of databases and SQL will be an added advantage.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
- Competitive salary package
- Health insurance
- Retirement benefits
- Paid time off
- Professional development opportunities
Flutter
Git1. Design and Build sophisticated and highly salable apps using Flutter.
2. Translate and Build the designs into high quality responsive UI code.
3. Write efficient queries for core Data.
4. Use of Model-View-Controller (MVC) and Model-View-ViewModel-Controller (MVVM) architecture and developing maintainable, testable and functional software that meets product requirements.
5. Resolve any problems existing in the system and suggest and add new features in the complete system.
6. Follow the best practices while developing the app.
7. Use CI/CD for smooth deployment.
8. Document the project and code efficiently.
9. Manage the code and project on Git in order to keep in sync with other team members and managers.
10. Suggest new features and/or enhancements.
11. Maintaining software through product life cycle including design, development, verification and bug fixes.
12. Write tests for the App.
13. Knowledge of different state management libraries like BloC, GetX, Provider will be a plus point
- Develop curriculum, assessment techniques, and instructional delivery material- curriculum guides, lesson plans, course outlines, etc.
- Taking On-line sessions
- Providing instructions to Graphics team to ensure timely delivery of scripts.
- Expert in providing online solutions
- Guide students for preparation of NCERT modules
- Overall responsibility of the script for quality adherence.
Angular (2+)
AngularJS (1.x)
Javascript
HTML/CSSPlatform for creators to build communities and monetise them Social Networks have become more media platforms than “social” platforms. They are not designed to make real human connections. Demand for more intimate online places is higher than ever. Communities are in huge demand! Also, these “Ad-driven” platforms only reward top creators. Most creators are left out - no matter how engaged their audience is. They have to constantly beat algorithms to reach out to their own audience. Over 50 million people around the world consider themselves creators. 97% of them aren’t getting paid. As a result creators are flocking to platforms like Slack, Discord, Whatsapp & Telegram - none of which were built either for community engagement or creator monetisation. Community creators have to go through the pain of managing multiple third party tools to engage and monetise their community. LikeMinds helps creators to convert their audience into a branded private community. They can monetise it by selling digital products like memberships, group chats, events, consultations and courses. As a platform purpose-built for community entrepreneurs, LikeMinds has inbuilt tools for member acquisition, onboarding, retention, moderation, monetisation, and referrals. Our platform enables creators to drive high engagement and belonging via chat rooms, events, polls, member directory, and rewards. These features are in addition to powerful business tools like community website, subscription management, event reminders, analytics dashboard, cohort creation, in-app banners, data export, and much more. Custom integrations are also available for creators with existing assets. In the last few months, we have helped 100+ creators monetise their communities. These include entertainers, fitness & wellness trainers, professional domain experts, language instructors, life coaches, financial experts, micro-entrepreneurship coaches, and exam prep coaches. We are a team of entrepreneurs, techies and community builders with credible backgrounds supported by 2 large VCs
Skills Required -JavaScript, CSS, HTML 5, Angular -Strong knowledge of Angular is a must -Fluent in responsive design and mobile / tablet UI / UX -Web mobile (touch devices: mobiles and tablets) experience is expected -UI Performance: should have hands-on experience of optimizing page load, rendering, caching -Good understanding of AJAX and its UI implications -Understanding of REST Apis -Have worked on high scale growth projects in the past -Prior experience working in a tech startup is a plus
- Providing comments, compiling campaigns and creating content.
- Assisting Social media function to be brought in-house, so he/ she can manage it.
- Helping out with SM calendar preparation, execution.
- Managing Content creation: Both visual & textual.
- Working with designers, content writers for campaign and creative execution.
- Helping the brand with Influencer marketing.
What you need to have:
- Any graduate
- Someone that breathes social media and knows the trends in and out.
- Understands textual and visual content for consumer electronics
- Have worked with top agencies previously
Docker
KubernetesMandatory:
● A minimum of 1 year of development, system design or engineering experience ●
Excellent social, communication, and technical skills
● In-depth knowledge of Linux systems
● Development experience in at least two of the following languages: Php, Go, Python,
JavaScript, C/C++, Bash
● In depth knowledge of web servers (Apache, NgNix preferred)
● Strong in using DevOps tools - Ansible, Jenkins, Docker, ELK
● Knowledge to use APM tools, NewRelic is preferred
● Ability to learn quickly, master our existing systems and identify areas of improvement
● Self-starter that enjoys and takes pride in the engineering work of their team ● Tried
and Tested Real-world Cloud Computing experience - AWS/ GCP/ Azure ● Strong
Understanding of Resilient Systems design
● Experience in Network Design and Management
PHP
CodeIgniterHTML/CSS4 to 5 years exp,
API building for apps,
Knowledge of retrofit, AWS
1. Witty and Funny.
2. Command over Language and Grammer.
3. Hawk-Eye for details.
4. An avid reader.
5. Updated in Current Affairs
6. An overview of Wordpress and Google Drive.
7. How to research a topic Fast?
8. Google Advanced Search would be a plus.
9. Aware of some Basic SEO and SMO.
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