11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
What you will do:
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
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Delhi
10 - 15 yrs
₹90L - ₹120L / yr
Data engineering
JavaMust have recent 4+ YOE with high-growth Product startups, and...
Mandatory (Experience 4) - Must have strong experience in large...
Top college only
+1 more
Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile
Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT
Mandatory (Company) - B2B Product Companies with High data-traffic
Preferred Companies
MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle
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A leading company who makes multilingual conversational chatbots. Their platform uses real-time insights and cues to help users improve their experience
Agency job
via Jobdost by Saida Pathan
Noida
2 - 6 yrs
₹7L - ₹12L / yr
MERN Stack
NodeJS (Node.js)Multilingual
MongoDB
Redis +5 more
Job Profile:-
We’re in search of a Back-End Software Engineer that specializes in server-side components. In this role,
you’ll primarily work on Node JS, Mongo DB, Redis, building scalable products and will bring a depth of
knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you
might be architecting new features for our customers, refactoring existing code to be more scalable, and
seeing changes through to completion in a live environment.
Key Attributes you need to possess: -
- Prioritization- Should have a strong work ethics and show up on time at sessions with excellent skills
in predicting the amount of time needed to plan, coordinate, and perform on a task or managing their
clients as and when required.
- Quick Learning Ability- You should be an amazing self-learner who has the ability to learn new
technology on their own and are not threatened by new technologies. Someone who has an ability to pull
various bits of information and to process information on the fly with good logical and analytical skills.
- Deep and Broad Technical Experience- Someone who is able to hit the ground because they already
know the right technology.They should be able to meet coding principles and write code that is readable
and commented-on where appropriate.Through incorporating their cognitive abilities and extensive
industry experience, they are able to find optimal solutions easily.
- High-End User Focus-A good programmer does what they are asked to do, while a great programmer
thinks of the end user of the software and works to solve problems within the organization’s
capabilities.Someone who knows the functionality they’re creating is of high value.
-Business Acumen- Should have a great eye for Business acumen as the product build will be exposed to
millions of customers on-brand digital assets hence giving you exposure for handling a large user base in
a live environment.
-Teamplayer- Someone who is able to work in a challenging environment and requires complete
devotion, persistence and learning new things every day. As they will be involved in every fact of the
product development starting from product ideation, Interface design, user experience, analytics, and
engineering.
Typical work week look like:-
- Collaborating with the front-end developers and other team members to establish objectives and design
more functional, cohesive codes to enhance the user experience.
- Design and implementation of scalable applications by using asynchronous programming with
low-latency, high-availability, and performant applications between multiple systems, servers, and
environments.
-Integration of data storage solutions by creating database schemas that represent and support business
processes and also Integrating multiple data sources and databases into one system.
- Building reusable code and libraries for future use.
- Explore technical innovation and propose new solutions as and when required.
- Work with engineers, product managers and senior leadership to turn our product and technical vision
into a tangible roadmap every month.
Our ideal candidate should have:-
- 2+ years of relevant experience in a Tech Startup
- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information
Technologies/Computer Science)
- Strong proficiency with JavaScript and knowledge of Node.js and frameworks.
- Strong hands on MongoDB and ability to write aggregation queries.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets
We’re in search of a Back-End Software Engineer that specializes in server-side components. In this role,
you’ll primarily work on Node JS, Mongo DB, Redis, building scalable products and will bring a depth of
knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you
might be architecting new features for our customers, refactoring existing code to be more scalable, and
seeing changes through to completion in a live environment.
Key Attributes you need to possess: -
- Prioritization- Should have a strong work ethics and show up on time at sessions with excellent skills
in predicting the amount of time needed to plan, coordinate, and perform on a task or managing their
clients as and when required.
- Quick Learning Ability- You should be an amazing self-learner who has the ability to learn new
technology on their own and are not threatened by new technologies. Someone who has an ability to pull
various bits of information and to process information on the fly with good logical and analytical skills.
- Deep and Broad Technical Experience- Someone who is able to hit the ground because they already
know the right technology.They should be able to meet coding principles and write code that is readable
and commented-on where appropriate.Through incorporating their cognitive abilities and extensive
industry experience, they are able to find optimal solutions easily.
- High-End User Focus-A good programmer does what they are asked to do, while a great programmer
thinks of the end user of the software and works to solve problems within the organization’s
capabilities.Someone who knows the functionality they’re creating is of high value.
-Business Acumen- Should have a great eye for Business acumen as the product build will be exposed to
millions of customers on-brand digital assets hence giving you exposure for handling a large user base in
a live environment.
-Teamplayer- Someone who is able to work in a challenging environment and requires complete
devotion, persistence and learning new things every day. As they will be involved in every fact of the
product development starting from product ideation, Interface design, user experience, analytics, and
engineering.
Typical work week look like:-
- Collaborating with the front-end developers and other team members to establish objectives and design
more functional, cohesive codes to enhance the user experience.
- Design and implementation of scalable applications by using asynchronous programming with
low-latency, high-availability, and performant applications between multiple systems, servers, and
environments.
-Integration of data storage solutions by creating database schemas that represent and support business
processes and also Integrating multiple data sources and databases into one system.
- Building reusable code and libraries for future use.
- Explore technical innovation and propose new solutions as and when required.
- Work with engineers, product managers and senior leadership to turn our product and technical vision
into a tangible roadmap every month.
Our ideal candidate should have:-
- 2+ years of relevant experience in a Tech Startup
- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information
Technologies/Computer Science)
- Strong proficiency with JavaScript and knowledge of Node.js and frameworks.
- Strong hands on MongoDB and ability to write aggregation queries.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets
Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 2 yrs
₹1.3L - ₹2.2L / yr
Inside Sales
Sales
Sales and operations planning
Responsibilities & Duties: Making Call to Customers, Maintaining the Database, Online Sales
Direct Selling and Target Based (Field Sales/Out Side Sales).
Prepare and follow up on sales quotations made to clients.
Will be responsible for client retention, per client revenue optimization & renewals.
Handle client queries/escalations.
Should have effective sales & negotiation ability.
Interacting with vendors for product upload in their respective Domain.
Direct Selling and Target Based (Field Sales/Out Side Sales).
Prepare and follow up on sales quotations made to clients.
Will be responsible for client retention, per client revenue optimization & renewals.
Handle client queries/escalations.
Should have effective sales & negotiation ability.
Interacting with vendors for product upload in their respective Domain.
Read more
Delhi
2 - 5 yrs
₹15L - ₹20L / yr
JavascriptNodeJS (Node.js)About the Role
We are looking for a highly skilled and experienced Senior React Native Developer with backend experience to join our team and lead the development of our cross-platform mobile application and its supporting backend services. You'll play a pivotal role in building, launching, and scaling a high-performance app that runs seamlessly on both iOS and Android — all from a single codebase — while also architecting and maintaining robust backend infrastructure in Node.js.
If you're passionate about mobile technologies, experienced in backend systems, and excited about building high-quality products from the ground up, we’d love to hear from you Responsibilities
- Lead the end-to-end development of a cross-platform mobile application using React Native.
- Build and maintain backend services and APIs using Node.js, ensuring scalability and performance.
- Collaborate with product managers, designers, and other engineers to deliver intuitive and seamless user experiences.
- Design and implement secure, reusable, and modular components (both frontend and backend).
- Optimize app and API performance across a wide range of devices and platforms.
- Ensure app and backend compliance with modern security, performance, and design standards.
- Set up and manage CI/CD pipelines for both frontend and backend (e.g., Fastlane, EAS, GitHub Actions).
- Integrate third-party APIs, services, analytics, push notifications, and more.
- Manage app store submissions and backend deployments.
- Mentor junior developers and contribute to establishing mobile and backend development best practices.
Requirements
Must-Have:
- 5+ years of experience in full-stack or mobile application development.
- 3+ years of hands-on experience with React Native.
- 2+ years of experience working with Node.js for backend development.
- Strong understanding of JavaScript (ES6+), TypeScript, and modern React architecture.
- Experience designing and integrating RESTful APIs, managing authentication, and handling network issues.
- Deep knowledge of mobile app development lifecycle for both iOS and Android.
- Familiarity with native build tools (Xcode, Android Studio).
- Solid grasp of mobile UI/UX principles and performance optimization techniques.
- Proficiency with Git, GitHub/GitLab, and agile workflows.
- Experience with features like push notifications, deep linking, in-app purchases, and analytics SDKs.
Preferred:
- Experience with Expo or EAS for managed workflows.
- Knowledge of CI/CD tools (Fastlane, Bitrise, GitHub Actions, etc.).
- Exposure to native modules (Objective-C/Swift and Java/Kotlin).
- Familiarity with automated testing frameworks (Jest, Detox, etc.).
- Experience publishing apps to the App Store and Google Play.
- Prior experience in startups or high-growth product environments.
- Working knowledge of databases (e.g., MongoDB, PostgreSQL) and cloud infrastructure (e.g., AWS, Firebase).
What We Offer
- Opportunity to lead and build a product end-to-end — frontend and backend.
- Work with a dynamic, high-performing team in a fast-paced, collaborative environment.
- Remote-first culture with flexible working hours.
- Competitive salary and equity options (if applicable).
- Dedicated learning and development budget to help you grow.
Read more
Remote, NCR (Delhi | Gurgaon | Noida)
4 - 7 yrs
₹20L - ₹26L / yr
Go Programming (Golang)JavaRoles and Responsibilities
Participate and contribute in design and development of the core components of different backend services
Ensure high quality of software development wrt. project architecture, code quality, testing and deployment
Own performance of services in production and implement / push for implementation of systems to monitor and debug and fix an issue in production in lowest TAT
Advocate good engineering has the highest priority with the exception of value delivered to the end user
Requirements
Someone who is particular and takes pride in their choice of code editor and clearly communicate why it is better than everyone else's development environment
Has good expreince in building backend solutions
At least an year of experience with golang eco system is a great plus
Who likes to think in terms of software and data architecture before opening the aforementioned code editor
Comfortable with managing development and deployment services
Open and more importantly excited about learning the new technologies
We are a team of educators and engineers who believe that there is a lot more that can be done when it comes to how people learn things.
Participate and contribute in design and development of the core components of different backend services
Ensure high quality of software development wrt. project architecture, code quality, testing and deployment
Own performance of services in production and implement / push for implementation of systems to monitor and debug and fix an issue in production in lowest TAT
Advocate good engineering has the highest priority with the exception of value delivered to the end user
Requirements
Someone who is particular and takes pride in their choice of code editor and clearly communicate why it is better than everyone else's development environment
Has good expreince in building backend solutions
At least an year of experience with golang eco system is a great plus
Who likes to think in terms of software and data architecture before opening the aforementioned code editor
Comfortable with managing development and deployment services
Open and more importantly excited about learning the new technologies
We are a team of educators and engineers who believe that there is a lot more that can be done when it comes to how people learn things.
Read more
Mumbai, Bengaluru (Bangalore), Hyderabad, Chennai, Indore, Noida, Kolkata, multiple
4 - 12 yrs
₹4L - ₹25L / yr
Sales
Team leadership
Greetings..
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
Read more
Delhi
9 - 15 yrs
₹25L - ₹35L / yr
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x)ASP.NET
+6 more
Tech Lead – Software Development
Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.
Job Responsibilities:
- Guide team development efforts towards successful project delivery
- Provide technical leadership to teammates through coaching and mentorship
- Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
- Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
- Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
- Design, develop, and unit test applications in accordance with established standards
- Participate in peer-reviews of solution designs and related code
- Package and support deployment of releases
- Analyze and resolve technical and application problems
- Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
- Adhere to high-quality development principles while delivering solutions on-time and on-budget
- Ensure Team member adhere to the SDLC requirements
Qualifications:
- B.E./B.Tech./MCA or equivalent
- 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
- Prior experience in a technical leadership position
- Proficient with .NET/Angular/React/Node JS and SQL
- Extensive hands-on Experience in ASP.Net Core, MVC.
- Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases
- In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
- Extensive experience designing and developing enterprise grade software
- Experience with source control management systems and continuous integration/deployment environments
- Experience with agile development methodologies including Kanban and Scrum
- Experience with multi-threading and concurrency
- Experience with debugging, performance profiling and optimization
- Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
Read more
Noida, NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹2L - ₹3L / yr
BootstrapJavascriptHTML/CSSCandidate would be required to develop front end on Vue.js
Read more
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹2L - ₹4L / yr
Sales
Sales Enablement
Public Relations
Field Sales
Job Description
HN Protech provides complete solutions using Burglar Alarm Systems, Fire Alarm Systems, CCTV, Access Control Systems, Biometrics Devices, Home Automation, and Security Monitoring Services to individuals and businesses: Contacts prospective customers to explain security monitoring services and to demonstrate alarm systems.
Examines customers homes or businesses and analyzes customers requirements to recommend security system that fulfill the requirements.
Explains operation of security systems after installation.
Performs other duties of Sales Executives.
Education-
UG: B.Tech/B.E. - Any Specialization, B.B.A / B.M.S - Management
PG:MBA/PGDM - Any Specialization
HN Protech Pvt Ltd :-
HN Protech Private Limited is one of the India's premiere OFFICE AUTOMATION Company providing solutions in the field of OFFICE AUTOMATION & SECURITY Products. HN Protech has maintained its position as an industry pioneer and a leader and has world class brands like Honeywell, Panasonic, and Samsung to support in their endeavor. To keep pace with the ever growing technology trends and the convergence of Communication & Information Technology, HN Protech offer total solutions under one roof catering to small, medium and large sized companies; Residences, hotels, SOHO segments along with other sectors. The solutions offered to the customers are comprehensive solutions so that they can focus on their core business only.
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NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹3L - ₹5L / yr
JavascriptHTML/CSSProgressive Web Apps (PWA)
AngularJS (1.x)NodeJS (Node.js) +3 more
What are we looking at?
Someone who is passionate about future of web apps, progressive web apps and mobile solutions for the world. Widely is going to become the world leader is providing the best PWA product in the industry, being a hardcore tech product, we're looking to onboard someone who shares the same vision and would give her/his time and hard work to help Widely grow.
Responsibilities
Being a CTO you'll be responsible for architecture scaling as we're growing in numbers each day
Handling 6 Dev and testing team members to be structured & work effectively
Leadership in tasks alignment to driving user stories based on business requirement
Directly align with CEO and CMO to develop right strategy of product roadmap
Critical coding implementation & guiding team with right techniques
Strong communications and technical skills
Setting up strong automated testing (Performance & Functional) for the product
Cloud Scaling, architecture and full functional understanding
Offerings
Equity
Join as a Co-Founder
Work Hours Flexibility
Pre-requisites
You should not be looking towards making money here, as we aim to be bootstrapped for some more time, it would suit us if you do not have any financial dependencies for a year, which doesn't mean that we're not earning, in fact looking towards getting 5 digit USD revenue very soon. (But all the money should go in the business initially)
We'd be sharing profit & salary as the company grows stronger.
More detailed discussion about the current state, vision, and alignment would be there, we believe more than anything if you fit into the vision everything else would work out.
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