Cutshort logo
Phone support Jobs in Delhi, NCR and Gurgaon

11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon

Apply to 11+ Phone support Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Phone support Job opportunities across top companies like Google, Amazon & Adobe.

icon
Fast Growing Ethnic Wear Brand

Fast Growing Ethnic Wear Brand

Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
2 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
2 - 5 yrs
₹5L - ₹8L / yr
Sales
Inside Sales
Salesforce

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.


Key Responsibilities

● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.

● Recruit, onboard, and activate new channel partners across multiple regions and industries.

● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.

● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.

● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.

● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.

● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.

● Take ownership of revenue targets for specific partner regions or verticals.


Requirements

1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.

3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.

4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.

5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.

6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.

7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.

8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.

9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.

10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).


Benefits

* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.

* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.

* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.

* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.

* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.

* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.

* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Read more
Remote, Noida, Pune
2 - 6 yrs
₹3L - ₹6L / yr
Selenium
Team Management
Quality control
Communication Skills
Self motivated
+2 more

Software Tester with overall knowledge of testing lifecyle.

Good analytical skills

Preparing test scenarios and reports

Excellent communication skills.

Worked on selenium and test automation tools.

Client co-ordination, requirement understanding and mapping.

Read more
Darwin Labs

at Darwin Labs

3 recruiters
Disha Kamthan
Posted by Disha Kamthan
NCR (Delhi | Gurgaon | Noida), Faridabad, Gaziabad, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3L - ₹6L / yr
Sourcing
screening
Negotiation
hiring
head hunting
Responsibilities • Design and implement overall recruiting strategy • Develop and update job descriptions and job specifications • Perform job and task analysis to document job requirements and objectives • Source and attract candidates by using databases, social media etc • Screen candidates resumes and job applications • Conduct interviews using various reliable personnel selection tools/methods to filter candidates within schedule • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes • Onboard new employees in order to become fully integrated • Monitor and apply hr recruiting best practices • Provide analytical and well documented reports to the rest of the team • Act as a point of contact and build influential candidate relationships during the selection process • Promote Darwin’s reputation as the “best place to work” Requirements • Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter) • Solid ability to conduct different types of interviews (structured, competency-based, stress etc) • Hands on experience with various selection processes (phone interviewing, reference check etc) • Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc) • Excellent communication and interpersonal skills Strong decision-making skills
Read more
Pace Stock Broking Services
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
6 - 12 yrs
₹25L - ₹40L / yr
skill iconReact.js
skill iconGo Programming (Golang)
skill iconFlutter
skill iconJava
skill iconPython
+4 more

 

Experience Level: Minimum 5 years

About Pace

Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.


About Pocketful (Fintech Division of Pace)

Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.

Overview:

  • We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
  • Responsibilities:
  • Lead and manage a team of engineers, providing guidance and mentorship.
  • Oversee the design, development, and deployment of high-quality software solutions.
  • Collaborate with cross-functional teams to define, design, and deliver new features.
  • Ensure best practices in coding, architecture, and security are followed.

Requirements:

  • Proven experience as an Engineering Manager or Tech Lead.
  • Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
  • Excellent leadership and communication skills.
  • Experience in the fintech industry, particularly in stockbroking, is a plus.
  • Ability to work in a fast-paced, agile environment.

Qualifications:

  • Minimum of 5+ years of experience in a technical management role.
  • Bachelor's degree in Technology
  • Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
  • Excellent leadership and communication skills.
  • Problem-solving and decision-making abilities.
  • Results-oriented with a focus on delivering high-quality solutions.

 

Other details

Expected CTC: Depending on Experience & Skills

In-Person based out of Okhla, New Delhi

 

Culture

We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.

 

Read more
Devrabbit It Solutions Pvt LTD
Kiran Palakonda
Posted by Kiran Palakonda
Hyderabad, Pune, Delhi, Noida, Gurugram
3 - 5 yrs
₹1L - ₹2L / yr
BOOMI
Dell Boomi
Dell
skill iconJavascript
Groovy
+8 more

Skill: Dellboomi Integration Developer

Work Mode: 6 Months

Location: Gurugram / Hyderabad / Pune / Delhi / Noida

Technical Skills: Dellboomi Integration, Groovy Script, Java Script, ATOM.


Job Description

  • Bachelor’s Degree in computer science or relevant degree
  • 3-5 years of experience in integration development.
  • Experience with modern Groovy Script, JavaScript libraries and frameworks such as XLST.
  • Strong communication skills with the ability to effectively interface with clients
  • Good business analysis/design skills.
  • Excellent time management and organizational skills.
  • API / REST / SOAP experience
  • Able to work with project management systems and time allocation.
  • Good knowledge of Atom Management and Deployment
Read more
D2C Audio brand

D2C Audio brand

Agency job
via Unnati by Astha Bharadwaj
NCR (Delhi | Gurgaon | Noida)
5 - 15 yrs
₹12L - ₹24L / yr
User Experience (UX) Design
Graphic Designing
Product design
Mobile App Design
Electronics
+4 more
Are you looking forward to work with one of the fastest growing mobile accessories brand. Read on to know more.
 
Our client is a leading brand of quality electronics, specializing in a variety of audio products. They design and manufacture innovative and unique accessories that provide their consumers with premium audio and supreme comfort at very reasonable prices. Their products feature excellent compatibility and battery life, apart from magnificent acoustics, that can be used for music, calling, gaming as well as work-outs.
 
The brand is led by young industry professionals with terrific technical, technological and design expertise. Their products are available through their website as well as various leading ecommerce sites, with a great customer service team to look at after-sales needs. They are also part of an e-waste recycling initiative working towards reducing the environmental impact of their electronic goods.
 
As a Creative Head, you will lead a team for product design, graphic design processes to develop product collections and marketing collaterals. You will create appealing and eye-catching visual displays for the company.
 
What you will do:
  • Hiring, developing and managing the creative team
  • Making sure all Visual Management activities are executed and implemented as per the plan and budgets allocated
  • Planning, and designing overall user flow & user experience (UX) for e-store/ mobile app to ensure its creative, innovative and user-friendly
  • Creating appealing and eye-catching visual displays
  • Developing visual design and strategies for new collection/ category/ product launch
  • Developing visual strategies for the display of products on the e-store in a way that will enhance the overall user experience (UX)
  • Brainstorming the e-store & Mobile App theme, design ideas, content etc with senior management
  • Making detailed guidelines document to develop the User Interface (UI) for new developments and amendments
  • Providing instructions and working closely with Graphic Designer for making UI designs and creatives
  • Keeping abreast with current trends, updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
 

What you need to have:

  • Minimum 5 years experience in the creative field.
  • A design course or a degree, a course from a top school like NIFT will be preferable
  • Portfolio is way more important than degree & CV
  • Experience of working with top digital, social media & marketing agencies, experience of clients from tech & consumer electronics space
  • Should be a good thinker, with good taste & work in minimalist fashion
  • Must have worked with premium brands. 
Read more
Diversified FMCG and Hospitality Group

Diversified FMCG and Hospitality Group

Agency job
via Unnati by Prabha Ramamurthy
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹3L - ₹4L / yr
EA
Business Planning
Executive support
Finance
Budget management
+7 more

Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.

 

They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.

 
Their brand is endorsed by some of the best known faces in sports, fashion and entertainment industry. Their experienced and energetic team of professionals are always geared to provide the best value for money through their products.
 
As an EA/ Management Trainee, you will act as point of contact between junior management and Managing Directors.

What you will do:
  • Supporting the CEO in Business Planning, Budgeting decision and Relationship Management
  • Tracking progress of any new initiatives and present business
  • Supporting CEO in communications by preparing presentations and financial statements.
  • Researching on the current trends / business models in the developmental
  • Helping prepare for meetings and accurately recording minutes from same
  • Preparing and analyzing required data and reports.
  • Coordinating with all department heads for the tasks given by CEO
  • Being In charge for all the periodic communications from the CEO's office
  • Ensuring for the timely relevant escalations
  • Managing bandwidth & assisting the CEO in prioritization

 


Candidate Profile:

What you need to have:

 
  • 2 to 4 yrs of experience in a similar role
  • Graduate/ MBA from a Tier 1 or 2 college
  • Candidate should be polished and have excellent communication skills (English and Hindi)
  • Candidate must possess excellent analytical skill
  • Candidate should be ready to travel and work in a growing organization
  • Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills
  • Proactive, flexible, meticulous, detail-oriented and well organized
  • Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment
  • Confident to interact with senior level management
  • A flexible working attitude is required dependent on Managing Directors’ schedules
  • High level of integrity and experience in handling confidential information is a must
  • Proficient level of MS Office tools (Word, Excel, PowerPoint).
Read more
Xcrino Business solutions
Haritima Dhuharia
Posted by Haritima Dhuharia
NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹3L - ₹5L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter

 

Basic experience developing web applications using Cake PHP or other MVC framework

Strong PHP skills with any MVC Framework -Cake PHP / Laravel / Yii / Code ignitor, etc.

Strong MySQL, AJAX, jQuery, HTML & JavaScript skills

Experience integrating Payment Gateway and third-party PHP libraries is preferable

Work alongside a broader team with a focus on Design, UX, Optimization, Back End processes, DevOps Efficiency with the goal of delivering high-quality projects using the latest tech stack. A keen eye for detail, along with a passion to deliver quality, customer-focused solutions is absolutely essential.

Championing Web Development: You will be responsible for handling web development from ideation to production.

Collaboration with product manager and other developers, owning a large part of the process from problem understanding to shipping the solution.

Contribute best-in-class programming skills to develop highly innovative, consumer-facing web products.

Desired Profile

Great skills in PHP MVC frameworks like Laravel, CodeIgniter, etc.

Extensive Experience in API integration and development is required.

Experience in jQuery and AJAX.

Working knowledge of web technologies including HTML, and CSS is required.

Basic understanding of version control systems like Git and SVN.

Experience working with AWS or any other Linux Cloud Servers is a huge plus.

Passionate about writing clean, efficient, and maintainable code.

Strong analytical and debugging skills and experience building consumer systems at scale.

Read more
Embarc Information Technology P Ltd
Shailendra Bansal
Posted by Shailendra Bansal
Noida, Agra, NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹2L - ₹5L / yr
Python etc.) — we don’t want you doing repetitive work!...
managing scheduled maintenance Maintaining a knowledge base of known issues...
Customer Success
Tech Support
Embarc was established in 1994 and has established itself as a leading company in providing solutions for location based services. We have developed Find’n’Secure web based real time GPS Tracking and Fleet Management Software. We also have Find’n’Secure for Mobiles. We supply different kind of GPS trackers and accessories depending on the need of tracking (Vehicles, children, pets, ships, airplanes etc.). We have partners in more than 45 countries. We have now launched Find’n’Secure Ver 5.0. We have also launched FnS Apps for Android and iOS platforms. We are looking for a bright Technical Customer Success Specialist to provide enterprise level support to our customers via phone, web, email, chat and other support channels as required. Responsibilities: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Prepare accurate and timely reports Document knowledge in the form of knowledge base tech notes and articles
Read more
Gurgaon
3 - 7 yrs
₹3L - ₹6L / yr
Operations
Marketing
Digital Marketing
Delivery Management
account Manageme
Location: Gurgaon/Gurugram Major Responsibilities : - Develop and foster strong relationships with media partners & publishers. - Manage accounts & be one point of contact for all the campaign deliveries. - Manage campaigns including changes, budgeting, execution, reporting, and optimization. - Successfully Plan, Execute and Deliver performance campaigns (CPA/CPI/ CPS/ CPL etc) of Indian & Global clients. - Maintain the high level of communication with affiliates, publishers and recommend new campaigns to publishers. - Optimize campaigns to ensure all the KPI's are met and provide services beyond scope of the campaign to ensure quality and recurring business. - Maintain & analyze performance reports & suggest areas of improvement for better performance. - Research and source new affiliate opportunities and partners in National / International market. - Ensure all ROI and sales targets are met through the affiliate channels and partnerships. Experience : - 3-5 years of experience in managing delivery of performance marketing campaigns. - Thorough understanding of CPI/ CPA / CPL/ CPR/ CPV/ CPS Models. - Strong Negotiation and Selling Skills. - Good Account Management skills. - Strong analytical skills and ability to relate results to client business objectives. - Exceptional organizational and communication skills to work closely with internal teams.
Read more
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort