11+ Phone support Jobs in Delhi, NCR and Gurgaon | Phone support Job openings in Delhi, NCR and Gurgaon
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NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹4L - ₹5.5L / yr
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
+4 more
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
What you will do:
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
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Noida
0 - 4 yrs
₹2.8L - ₹6L / yr
Inside Sales
Lead Generation
Communication Skills
Company Description
First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.
Job Description
A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.
Responsibilities may include:
1. Managing customer inquiries and requests for freight quotes.
2. Coordinating with carriers to schedule pickups and deliveries.
3. Negotiating rates and contracts with carriers to optimize profitability.
4. Tracking shipments and providing updates to customers.
5. Resolving any issues or delays in the shipping process.
6. Generating sales leads and pursuing new business opportunities.
7. Providing excellent customer service and maintaining strong relationships with clients.
8. Analyzing sales data and preparing reports for management.
9. Collaborating with other departments such as operations and finance to ensure smooth operations.
10. Staying updated on industry trends and regulations to ensure compliance.
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Gurugram, Delhi, Noida, Ghaziabad, Faridabad
6 - 10 yrs
₹5L - ₹15L / yr
Google Cloud Platform (GCP)
PythonPySpark
.NET
Scala🚀 Hiring: Data Engineer | GCP + Spark + Python + .NET |
| 6–10 Yrs | Gurugram (Hybrid)
We’re looking for a skilled Data Engineer with strong hands-on experience in GCP, Spark-Scala, Python, and .NET.
📍 Location: Suncity, Sector 54, Gurugram (Hybrid – 3 days onsite)
💼 Experience: 6–10 Years
⏱️ Notice Period :- Immediate Joiner
Required Skills:
- 5+ years of experience in distributed computing (Spark) and software development.
- 3+ years of experience in Spark-Scala
- 5+ years of experience in Data Engineering.
- 5+ years of experience in Python.
- Fluency in working with databases (preferably Postgres).
- Have a sound understanding of object-oriented programming and development principles.
- Experience working in an Agile Scrum or Kanban development environment.
- Experience working with version control software (preferably Git).
- Experience with CI/CD pipelines.
- Experience with automated testing, including integration/delta, Load, and Performance
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Shivaji Nagar ,Pune, Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad
0 - 1 yrs
₹1.5L - ₹2.5L / yr
Communication Skills
IT consulting
Lead Generation
🔹 Skills Required:
✔️ Strong communication & persuasion skills 🗣️
✔️ Basic IT product knowledge ⚡
✔️ Target-driven & proactive mindset 🎯
🔹 Key Responsibilities:
✅ Generate leads & cold calling 🎯
✅ Explain IT products & solutions (Laptops, Servers, Cloud, etc.) 💻☁️
✅ Follow up & close deals 📈
✅ Maintain CRM & sales records 📝
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 7 yrs
₹2L - ₹4L / yr
Presales
Sales management
Proposal writing
AV
Role Overview
- As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
- Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
- Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
- Provide sales and technical staff with technical support on both a pre- and post-sales basis
- Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
- Conduct or attend a Site visit and Site surveys when needed.
- Develop and maintain knowledge of current and new technologies that company offers.
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NCR (Delhi | Gurgaon | Noida), Srinagar, sikar, zirakpur, Chandigarh, Roorkee, Sonipat, Yamunanagar
2 - 3 yrs
₹4L - ₹6L / yr
Sales
Retail
Distribution
FMCG
Below The Line Marketing (BTL)
+5 more
Want an opportunity to grow with one of the nation's largest manufacturing company? If you are ready to take the next step in your career, join hands with our client for this great opportunity!!
Our client has the backing of one of India's leading Business houses which has a turnover of Rs.100 billion. The company produces excellent quality writing and printing paper, and they are the leading manufacturer of tissue and board, as well as Rayon Grade Pulp (RGP) products. They have the largest single location manufacturing facility in India with an estimated revenue of $24.1 million. Our client continues to be the committed employer of the local community and has achieved many international standards like OHSAS and FSC as a leading producer of pulp and paper.
As the Sales Executive (Retail-GT)-Tissue, you will be responsible for handling Primary Sales, Secondary sales and Collection for the company.
What you will do:
Our client has the backing of one of India's leading Business houses which has a turnover of Rs.100 billion. The company produces excellent quality writing and printing paper, and they are the leading manufacturer of tissue and board, as well as Rayon Grade Pulp (RGP) products. They have the largest single location manufacturing facility in India with an estimated revenue of $24.1 million. Our client continues to be the committed employer of the local community and has achieved many international standards like OHSAS and FSC as a leading producer of pulp and paper.
As the Sales Executive (Retail-GT)-Tissue, you will be responsible for handling Primary Sales, Secondary sales and Collection for the company.
What you will do:
- Being involved in setting up and strengthening a distribution network (Super-stockiest & Distributors) at the areas mentioned above respectively.
- Leading the initiative of launching the products in the geographical areas mentioned above and initiate BTL activities for better placement of the products.
- Involving sales promotion, merchandising to boost the secondary sales.
- Studying the market potential and suggest recruitment of DSM at the respective location to improve the market penetration.
- Ensuring that products are available in all the major retail outlets.
- Effectively managing the team and ensure high ratio of Productive sales calls.
- Motivating, and empowering the sales representatives for increased productivity by working with them on a regular basis and creating synergy amongst the team.
What you need to have:
- Candidates with 1-3 years of experience from FMCG Company only. Personal Care & Beverage Industry are preferred
- Ready to travel outstation once in a while
- Excellent negotiation and networking skills
- Strong contacts and existing network of buyers will be an added advantage.
- Candidate with good knowledge about Strong communication skills
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Delhi
4 - 6 yrs
₹10L - ₹15L / yr
JavaSpring MVC
Spring Boot
Angular (2+)Must Have Skills Spring Framework, Java/java8, Spring Boot and Spring Mvc
Experience Level 4 - 6 Years
Description
1. Should Have a Working Knowledge of Java/java8, Spring Framework, Spring Boot and Spring Mvc
2. Should Have a Good Understanding of Restful Services
3. Should Have Experience in Mysql of at Least 2 Years
4. Should Be Comfortable with Front End Technologies as Well Like Javascript, Html, Css and Javascript Frameworks
5. Working Knowledge of No Sql Databases Like Mongodb Would Be Desirable
6. Working Knowledge of Different Caching Strategies Like Redis, Hazelcast Would Be Desirable as Well.
7. Should Have Experience in Tomcat8, Jboss Server and Maven for Build Management
8. Should Have Experience On Working in Amazon Web Services and Its Different Offerings
9. Should Have Experience On Working in Agile Environment
10. Knowledge of Testng, Junit and Mockito Frameworks Is Desirable
11. Working Knowledge of Git and Github for Source Code Management
education & Experience: B.e/b.tech/m.c.a./m.sc./m.tech In Computer Science with Experience of 4-5 Years
skills & Abilities: Java, Java8, Spring, Angularjs, Html, Css, Reactjs, Spring Mvc, Spring Boot, Mysql, Redis, Mongodb, Aws
Experience Level 4 - 6 Years
Description
1. Should Have a Working Knowledge of Java/java8, Spring Framework, Spring Boot and Spring Mvc
2. Should Have a Good Understanding of Restful Services
3. Should Have Experience in Mysql of at Least 2 Years
4. Should Be Comfortable with Front End Technologies as Well Like Javascript, Html, Css and Javascript Frameworks
5. Working Knowledge of No Sql Databases Like Mongodb Would Be Desirable
6. Working Knowledge of Different Caching Strategies Like Redis, Hazelcast Would Be Desirable as Well.
7. Should Have Experience in Tomcat8, Jboss Server and Maven for Build Management
8. Should Have Experience On Working in Amazon Web Services and Its Different Offerings
9. Should Have Experience On Working in Agile Environment
10. Knowledge of Testng, Junit and Mockito Frameworks Is Desirable
11. Working Knowledge of Git and Github for Source Code Management
education & Experience: B.e/b.tech/m.c.a./m.sc./m.tech In Computer Science with Experience of 4-5 Years
skills & Abilities: Java, Java8, Spring, Angularjs, Html, Css, Reactjs, Spring Mvc, Spring Boot, Mysql, Redis, Mongodb, Aws
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 4 yrs
₹6L - ₹10L / yr
React Native
React.js
Javascript
Redux/FluxJob Description:
We are looking for 2-3 year expierenced React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
Skills
We are looking for 2-3 year expierenced React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Transition existing React web apps to React Native.
Skills
- Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
- Knowledge of functional or object-oriented programming
- Ability to write well-documented, clean Javascript code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio.
- Understanding of REST APIs, the document request model, and offline storage
- Experience with automated testing suites, like (Jest or Mocha)
Read more
Remote, Gurugram, Delhi
0 - 6 yrs
₹12L - ₹24L / yr
Python
Django
FlaskjumpingMinds.ai, a first of its kind Mental Health DeepTech startup, provides an anonymous safe space designed to make someone under stress feel better instantly. We're growing rapidly with 100k+ community, best in class metrics and aim to be the market leader by 2022!
So, we are looking for amazing backend developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award.
Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Build backend services and APIs to create scalable engineering systems
• Work with the team to define, capture, and use real-time event data for business insights and product features
• Setup infrastructure to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
Requirements/Skills:
• B.S./B.Tech. in Computer Science with 1-2 years of work experience
• Hands on Backend development experience especially in Python & Django stack
• Backend or Full-Stack experience in a work-setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs
• Passion for creating highly effective technology platform for our growing global workforce
• Experience with Agile development
• Be future looking; we might be focused on immediate regulations, but need to build for the long term
• Comfortable with tackling ambiguous problems and unblocking yourself
• Focus on building high quality products; every one of our flows affects the business bottom line
• Data driven in how you solve problems and validate you've solved them correctly
• Have a strong desire to mentor the careers and development of other engineers
• Possesses strong verbal and written communication skills.
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/
So, we are looking for amazing backend developers like yourself, self-motivated and driven to build products with a massive impact on society. You get to work closely with IIT/IIM alumni to build India's next biggest community!
PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award.
Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Responsibilities:
• Build backend services and APIs to create scalable engineering systems
• Work with the team to define, capture, and use real-time event data for business insights and product features
• Setup infrastructure to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
• Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
Requirements/Skills:
• B.S./B.Tech. in Computer Science with 1-2 years of work experience
• Hands on Backend development experience especially in Python & Django stack
• Backend or Full-Stack experience in a work-setting or classroom-setting.
• Work experience, open-source code, or coursework in any of the following languages: Python/Django, Golang, Ruby/Ruby on Rails
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Understanding of data structures and problem solving approaches, and ability to articulate trade offs
• Passion for creating highly effective technology platform for our growing global workforce
• Experience with Agile development
• Be future looking; we might be focused on immediate regulations, but need to build for the long term
• Comfortable with tackling ambiguous problems and unblocking yourself
• Focus on building high quality products; every one of our flows affects the business bottom line
• Data driven in how you solve problems and validate you've solved them correctly
• Have a strong desire to mentor the careers and development of other engineers
• Possesses strong verbal and written communication skills.
Relevant links:
- Website: jumpingminds.ai
- Instagram Page: instagram.com/jumpingminds.ai
- #GooglePlayBestOf2021 Award: jumpingminds.ai/googleplaybestof2021
- Founders:
1. Ariba Khan - linkedin.com/in/ariba-khan-ab8a2944/
2. Piyush Gupta - linkedin.com/in/piyushgupta27/
Read more
Bengaluru (Bangalore), Mumbai, Delhi
4 - 8 yrs
₹20L - ₹30L / yr
Project Management
IT project management
Project Manager
Product Management
Team Management
+5 more
We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.
Responsibilities:
- Create clear requirement documents for both new projects and changes on existing technical projects
- Identify business risks and points of failure in ongoing projects
- Plan and manage releases with all the system providers
- Troubleshoot any system failures on current projects
Requirements:
- Candidate must be from IIT.
- Candidate must have knowledge on Agile and Scrum.
- 4+ Years of total experience with atleast 2+ years in project management
- Understanding of data pipelines.
- Prior experience or knowledge on IT/Telephony Systems
- Excellent interpersonal and communication skills.
- Ability to multitask - excellent planning and time management skills
- Excellent leadership abilities.
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Gurgaon, NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹6L - ₹8L / yr
PHPMySQL
LaravelJavaLinux/Unix
The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.
The ideal candidate should have 3 to 5 years’ experience within a web application development environment.
Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:
- Analytical Skills
- Algorithms
Responsibilities and Duties
- Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
- Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
- Development and maintenance of code in Gitlab (In-house git server)
- Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
- Providing solutions to the pre-sales team on new projects
- Supporting the existing development team
Qualifications and Skills
- Coming up with ideas to help grow the team
- Data Structure
- Data Modelling Concepts
- Object-Oriented Design Principles and Concepts
- MVC – Pattern in Depth.
- Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
- PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
- Object-Oriented PHP
- SQL In general, Procedure, triggers, functions, etc.
- Query Designing.
- Thorough understanding of HTTP.
- Version Control (specifical git) and bug tracking software knowledge are important.
Benefits
- Linux system administration experience will be useful
- Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
- Strong understanding of relational database design
- Experience in creating professional-looking web interfaces using CSS and HTML
- Understanding of business processes
- Ideally, they should have worked on CRM/ERP/Accounting applications
- Excellent written and spoken communication skills
Job Type: Full-time
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