Senior Associate – Customer Experience

Sholinganallur location: (Videocon D2H Process) (60 Open positions)

Process: Videocon D2H

Inbound voice process-Tamil

Should be flexible for rotational shifts

Male/Female candidates

Qualification: +2 Pass & above

Should reside near Sholinganallur locations Immediate joiners only

CTC: 11000/Fixed (No ESI & PF)

Address:

Tek Meadows Campus

Rajiv Gandhi Salai, Chennai, Tamil Nadu 600119.

Opp Accenture & Near Dollar Bus Stop

Headless Development: Lead the frontend development of our Shopify app, including

building new features, revamping existing functionalities, and optimising performance.

User Interface Design: Collaborate with the design team to implement responsive,

pixel-perfect UI components that align with our brand’s aesthetic and provide an intuitive

user experience.

Custom Theme Development: Create and customise Shopify themes to enhance the

visual appeal and functionality of our online store, ensuring compatibility with various

devices and browsers.

Integration and API Management: Work with third-party APIs and Shopify's API to integrate

necessary functionalities, such as payment gateways, shipping solutions, and marketing

tools.

Performance Optimization: Continuously monitor and improve the app’s performance,

ensuring fast load times, seamless navigation, and a smooth user experience.

Collaboration: Work closely with cross-functional teams, including backend developers,

designers, marketers, and product managers, to deliver high-quality solutions on time.

Code Review and Best Practices: Maintain clean, modular, and reusable code. Participate

in code reviews and ensure adherence to best practices in frontend development.

Troubleshooting and Debugging: Identify and resolve issues, bugs, and performance

bottlenecks in a timely manner to ensure a seamless user experience.

Documentation: Create and maintain comprehensive documentation for code, processes,

and development workflows.

Neo Jarvis: Vice President - Software Engineering

About the Role :

VP- Software Engineering would be responsible for providing technical leadership to our product engineering team. We are looking for a Full-stack Developer (Architecture Scope) with the craftsmanship of understanding, thinking, learning from the past, and then building. In addition, you should have the leverage to work on mistakes immediately, which requires one to learn by trial and error and eventually lead to perfection, instead of looking at perfection at the first attempt.

Expectations :

• Ability to learn new technology and be hands-on .
• Apply the fundamentals of Data Structure & algorithms over application development.
• To have explored serverless and basics of Docker and Kubernetes.
• Should have enabled cloud-based micro-services production-ready designs using AWS or Google Cloud services handling a scale of more than 1000+ concurrent user volume .
• Take ownership, and visualize security and data privacy while building.
• Primary ownership lies in POCs for solutions requiring Performance, Scale, Cost Optimization.
• Secondary ownership lies in POCs on AI Initiatives .
• Brainstorm and prepare logical and physical solution architecture and code flow diagrams for internal and external consumption .
• Apply design thought process and enable POC outcomes to facilitate production-ready code .
• Self-initiated improvements within the product to scale the solution architecture .
• Prioritize, optimize and automate any manual activities .
• Owns and facilitates Code Review .
• Owns and facilitates unit and integration test cases coverage from the product code lines.
• Understand SCRUM/Agile methodologies of working together.

Requirements :

• Total experience of 10 to 12 years.
• Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference).
• Should have enabled cloud-based production-ready designs using AWS or Google Cloud services.
• Someone who is disciplined to document the artifacts and enables a design-based problem-solving approach.
• An ever-learning mindset and never-give-up attitude is more valuable to us than work experience. 

Perks:

• Flexible work timings and no leave policy
• We don't go behind timelines, we work for better product at flexible working hours.
• No hierarchy - Everyone has open access to anyone in the team.
• Medical insurance - We got you covered we provide insurance for you and your family members.
• 5 days a week - Take time off to revitalise.

We are hiring a Recruitment Specialist who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Forecast monthly, quarterly and annual hiring needs by department.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in IT, Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 3+ years) as a Recruitment Specialist or similar role.
• Experience in volume/bulk hiring for Sales roles.
• Familiarity with social media, resume databases and professional networks.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.

About Company

Long-term accommodation booking platform for students (think booking.com for student housing). They help 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $400M in annual gross bookings value by 2022. If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!

About the role:

HRBP should live our Values and be a champion for our culture and play a critical role in building and sustaining a positive, engaging work environment, Challenge current practices, and think outside the box to generate creative ways to scale Employee relations and HR programs and develop innovative ER solutions that meet timelines and deliverables, raise the bar and exceed the stakeholder's expectations. Lead and partner projects to develop and implement employment policies and processes, scale up and sync new hire onboarding, employee relations, succession planning, recognition, and engagement.

Key Responsibilities:

-Lead & execute a best-in-class new hire onboarding program by partnering with business leaders and HR partners to deliver a positive and effective new hire experience.

- Counsel Business Leaders regarding company policies, procedures, and workplace issues. Provide coaching and resolution regarding all employee relations issues.

- Organize skip-level meetings and empathetically address employee grievances.

- Works closely with Business Leaders on internal performance evaluation programs like Capability Development Program, Performance improvement plan, one on one performance discussions, and FGDs.

- Design, Plan, coordinate & execute Monthly, Quarterly & Annual engagement programs by utilizing the budgets effectively, building a culture of caring, sharing, and celebrating with handholding and sailing to go beyond the target.

- Take initiatives and plan HR interventions to strategize retention, control attrition, and effective manpower utilization through rewards recognition, succession planning, and benchmarking.

- Maintain effective channels of information inflow to feel what is on the employee's nerves and proactively take corrective preventive actions and address employee grievances with a high sense of urgency.

- Establish the best implementable HR practices based on facts and figures for employee success.

- Introduce effective organizational culture-linked Retention Programs. - Coach and mentor employees and promote a culture of knowledge sharing.

Requirements:

- At least three (3) years as an HR Business Partner/Engagement Partner in a start-up and 4-8 years of overall HR or related work experience.

- Advanced knowledge and skills in multiple HR functions including Performance & management, Compensation & benefits, employee relations, and talent management.

- Excellent interpersonal and customer service skills.

- Strong problem-solving and critical-thinking acumen with an ability to make timely, effective, ethics-based decisions.

- Exceptional influencing, communication, and stakeholder management skills.

- Must be humble, results-oriented, collaborative, and have a sense of humor and a strong EQ.

- Strong acumen with the ability to influence employees and managers at all levels and hands-on expertise in implementing multiple employee engagement initiatives

- People & Culture Manager simultaneously. - Hands-on with creating promotional material for employer branding internal-external communication.

- Ability to create confidence among employees to reach you for their grievances.

- Ability to access and identify the root cause for grievance and enable them to overcome the grievance and create a Happy Culture.

- Strong experience in understanding the requirements of employees in the Product Software Industry.

- Good communication (Verbal and Written) and interpersonal skills.

- An eye for detail, results-driven and takes the accountability to meet expectations.

Position: Software Engineer/ Sr. Software Engineer

Technology: Golang Developer

Location: Ahmedabad / Remote

Job Description:

1. Experience in software development in Golang
2. More than 1 years of strong API design and development experience
3. Strong knowledge of Object-Oriented Programming Concepts, design patterns.
4. Good analytical and problem solving skills
5. Knowledge of data structures, algorithms, parallel and concurrent code.
6. You should be able to read GoLang code and grasp the concepts quickly.
7. Building RESTful APIs in relevant programming languages.
8. Experience with Git and continuous integration.
9. Experience with SQL/ NoSQL Databases / Postgre / Mongo db
10. Design, build and maintain high performance, scalable and secure code.

Responsibilities

• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Requirements and skills

• 1-3 Years of Proven experience as a Backend Developer
• Tech Stack:

• AWS- Lambda, ECS, RDS Arora, RDS PostgreSQL, DynamoDB, S3, SQS, APIG, Cloud Front
• NodeJS
• Typescript(optional)

• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

• A Golang developer role is to build optimized, scalable, and modular software using required technologies. You are tasked with developing and coding back-end components and connecting applications to other web services.

• Research and test new technologies
• Collaborating with others to build and develop a quality
• Monitoring and Oversee company’s data
• Managing users and user roles
• Detecting, announcing, and correcting errors
• Proposing alternative solutions

• To cooperate with other stakeholder to design, develop, test, release and improve services
• Maintain development standards, practices & principles
• Build scalable and maintainable software
• Analytical approach on what and how

• At least 4 years of experience with Golang.
• Have expertise in implementing micro services (using tools and technologies for messaging, RPC, containerization, etc.)
• Experience working with SQL/NoSQL databases, ability to write complex queries and optimize them
• Understanding of containerization technologies (Docker, RKT, Kubernetes, etc.)
• Basic experience with CI/CD systems (Jenkins, TeamCity, GoCD, Concourse, etc.)
• Basic experience working with AWS/Google Cloud