Cutshort logo
Fast Growing Ethnic Wear Brand logo
Senior Associate – Customer Experience
Fast Growing Ethnic Wear Brand
Senior Associate – Customer Experience
Fast Growing Ethnic Wear Brand's logo

Senior Associate – Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 7 yrs
₹4L - ₹5.5L / yr
Delhi, Gurugram, Noida
Skills
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
Communication Skills
customer experience
freshdesk
email support
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

WisdmLabs
at WisdmLabs
6 recruiters
Shruti Udupa
Posted by Shruti Udupa
Remote only
1 - 4 yrs
₹4L - ₹8L / yr
plugin development
Wordpress
skill iconPHP
skill iconHTML/CSS
JScript
+10 more

About Us:

WisdmLabs is a leading web development company offering quality products and services, with a focus on building SaaS products, WordPress and open source technologies. We're a young, vibrant team driven by our values and mission to build simple solutions that delight customers. We offer a dynamic environment that encourages innovation, rapid learning, and adaptability.


Job Summary:

The software engineer will be responsible for both back-end and front-end development, including creating and maintaining WordPress plugins.


Responsibilities and Duties:

  • Design and implement new features and functionalities for WordPress-based solutions.
  • Create and maintain technical documentation for all development work.
  • Develop scalable and maintainable web-based applications using PHP/MySQL.
  • Manage project tasks, timelines, and communication effectively.
  • Deliver solutions following engineering best practices and coding standards.
  • Create and execute test cases to ensure quality and reliability of developed work.
  • Provide technical support and assistance to resolve client issues.


Required Skills and Qualifications:

  • Bachelor’s degree in computer science or a related field with 1 to 4 years of experience as a WordPress developer.
  • Expertise in creating WordPress plugins (hooks and filters) and themes from scratch.
  • Proficiency in debugging, wp_query, meta_query, wp-cli, and Git.
  • Experience with page builders like Elementor and Gutenberg, along with localization (i18n).
  • Familiarity with eCommerce plugins (e.g., WooCommerce) and eLearning plugins (e.g., LearnDash).
  • Strong coding logic, analytical skills, and ability to design test scenarios.
  • Excellent written and verbal communication skills, especially for interacting with US/UK clients.
  • Enthusiasm for learning and adapting to new technologies.
  • Team player with experience in direct client interaction (preferred).


Compensation: based on your performance in the interview and your current salary.


Why Join Us?

  • Opportunity to work on exciting projects with a talented team.
  • Continuous learning and professional development opportunities.
  • Friendly and inclusive work environment.
  • Chance to make a real impact and grow your career.
  • 5 days working (Saturday & Sunday week-off)
  • Remote working



Preferred Qualifications: Graduation

Location: Remote

Type: Full-Time

Read more
Kharadi, Pune
0 - 1 yrs
₹2L - ₹5L / yr
Trading
Financial analysis
Market analysis
Equity
Investment analysis

Job Title: Equity Analyst - Trainee


Job Purpose: Are you passionate about the stock market and eager to dive into the world of equity analysis? Join our dynamic team as an Equity Analyst - Trainee and embark on a journey of hands-on training and growth within the exciting realm of global market trading. You will gain invaluable experience analyzing the US markets, learning the intricacies of stock trading, and preparing yourself to make informed, data-driven trading decisions that could shape your career.

Key Responsibilities:


 Master Technical Analysis: Learn how to perform cutting-edge technical analysis on major US stock exchanges including NYSE, NASDAQ, and Amex, unlocking the power to predict market movements.

 Evaluate Securities: Gain expertise in assessing the performance and pricing of US-listed companies, using advanced tools and techniques to uncover trends and opportunities.

 Forecast Market Trends: Develop your skills in forecasting stock performance and creating actionable projections based on thorough research and analysis.

 Stay Ahead of the Curve: Keep a close eye on industry trends, market news, and global events that impact stock prices and market behavior.

 Create Impactful Reports: Hone your ability to craft well-informed, data-backed reports that evaluate company fundamentals, historical performance, and potential future outcomes.

 Career Growth: Upon successful completion of the program, transition into a full-fledged US Equity Analyst/Trader, where you’ll make key decisions in the US stock market, influencing the organization’s trading strategy.


Qualifications:


Educational Background: A degree in Finance (e.g., B. Com, BBA, MBA, PGDM) or certifications such as NCFM, CFA, or CMT. Passion for finance and trading is a must!

 Age Range: Open to individuals between 20-24 years of age, ready to kick-start their career in equity analysis.

 Fresh Mindset: Open to freshers or those looking to pivot into the world of stock market analysis and trading.

 Not a Recent Applicant: Candidates who have participated in the selection process within the last 6 months are not eligible.


Work Timings & Location:


 Work Hours: 06:00 PM to 03:00 AM, Monday to Friday—ideal for those who enjoy aligning their workday with global financial markets and US trading hours.

Location: International Tech Park (ITPP), Kharadi, Pune. Work in a modern, vibrant environment that fosters growth and innovation.


Why Join Us?


 Skill Development: Receive comprehensive, hands-on training with the potential to grow into a high-impact US Equity Analyst role.

 Career Advancement: This position provides clear career progression with exciting opportunities for professional growth. After training, top performers will have the opportunity to advance to roles such as:

1. Associate US Equity Analyst

2. Equity Analyst

3. Senior Equity Analyst


 Incentives & Rewards: Enjoy a highly attractive incentive program, rewarding your hard work and achievements.

No Sales or Marketing: This is a purely analytical role—no selling or marketing of financial products or services. Focus on what matters most: analyzing markets and making data-driven decisions.


Training Program:


 Duration: Minimum 3-month training period (subject to progress).

 Full-Time, Permanent: This is a full-time opportunity with long-term potential.

Interview Process:


1. HR Round: We want to know about your background, motivations, and passion for financial markets.

2. Aptitude Test: Showcase your quantitative skills and ability to analyze complex data.

3. Technical/Manager’s Round: Dive deep into your knowledge of market analysis and your ability to interpret financial data and trends.

 

Read more
Ultimate lifestyle app for teenagers
Ultimate lifestyle app for teenagers
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
3 - 6 yrs
₹4L - ₹10L / yr
influencer marketing
  • Your core goal is to manage partnerships with influencer agencies and influencers themselves and deliver exceptional influencer marketing campaigns that are creative, strategic, and that deliver the best ROI.

  • ●  You will be working on onboarding influencers agencies on an ongoing basis to strategize and plan potentially high-performing influencer programs and campaigns.

  • ●  You will help with managing exclusive influencer talent and come up with ways we can provide more value to our exclusive talent.

  • ●  You will be required to onboard, manage and engage mega, macro, micro & nano influencers, whether on a one-one basis, in communities, or via strategic/agency partnerships.

  • ●  You will have to negotiate and work out win-win deals.

  • ●  You will be the face of the company to talent, and we want each talent you

    work with to have an amazing experience. You will need to know when to

    be friendly, and when to be professional, and how to strike that balance.

  • ●  Exchanging ideas/data/feedback with design and tech in order make our

    products more talent-centric & just more awesome.

Read more
Mumbai
3 - 5 yrs
₹5L - ₹10L / yr
skill iconKubernetes
DevOps
skill iconJenkins
Ansible

Main tasks

  • Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
  • Responsibility of the operations part of a DevOps organization especially for development at LS telcom in the environment of container technology and orchestration, e.g. with Kubernetes
  • Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud as LS service
  • Implementation of installations of the LS system solution especially in the container context
  • Introduction, maintenance and improvement of installation solutions for LS development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
  • Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

  • Hands on Experience with Azure DevOps.

Qualification profile

  • Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
  • Experience in software
  • Installation and administration of Linux and Windows systems including network and firewalling aspects
  • Experience with build and deployment automation with tools like Jenkins, Gradle, Argo or similar as well as system scripting (Bash, Power-Shell, etc.)
  • Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
  • Server environments, especially application, web-and database servers
  • Knowledge in VMware/K3D/Rancer is an advantage
  • Good spoken and written knowledge of English
Read more
Indore
2 - 6 yrs
₹3L - ₹6L / yr
Wordpress
User Interface (UI) Design
Web design

We are looking to hire a skilled WordPress Designer/Developer to design and implement attractive and functional websites for our clients. You will be responsible for back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.


To be a successful WordPress designer/developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.


You Must Know


Salary Offered - 4,50,000 to 6,00,000 Per Annum (Depending on Skills and Experience)

Experience Required - Minimum 3 Years



 WordPress Designer/Developer Responsibilities:


●   Candidates must have knowledge about converting WordPress websites from Figma, adobe xd, and photoshop.

●   The candidate must have knowledge about Html, CSS (frameworks like bootstrap, Tailwind, Bulma) and javascript, jquery

●   Candidates know well about page builders like Elementor, JS Composer, Visual Composer, Divi, Thrive, Avada, Oxygen, Beaver, Brizy.

●   Candidates must have knowledge about themes like The7, Divi , Avada, BeTheme, Salient, Impreza, Flatsome, Uncode , Hub, Jupiter, Soledad, Jannah, Electro Theme, Puca Theme, Woodmart, Kappe.

●   Meeting with clients to discuss website design and function.

●   Designing and building the website front-end.

●   Creating the website architecture.

●   Designing and managing the website back-end including database and server integration.

●   Generating WordPress themes and plugins.

●   Conducting website performance tests.

●   Troubleshooting content issues.

●   Conducting WordPress training with the client.

●   Monitoring the performance of the live website.

WordPress Developer Requirements:

●   Bachelor’s degree in computer science or a similar field.

●   Proven work experience as a WordPress Designer/developer.

●   Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

●   Basic Knowledge of back-end technologies like PHP

●   Experience working with debugging tools such as Chrome Inspector and Firebug.

●   Good understanding of website architecture and aesthetics.

●   Ability to manage projects.

●   Good communication skills.


#Perks and Benefits:-

  • Informal Dress code
  • 5 Days working environment
  • Laptops and gadgets are available from the company side.

#Why you choose Developer Bazaar Technologies

  • We provide excellent opportunities to work, learn and get excellent
  • We are a young team we have a healthy work culture.
  • You can experience an open-door policy with us.
  • Free subscription and course provide for growing your skill

.

 Number of openings: 1

 

Read more
cirruslabs
shivani sagar
Posted by shivani sagar
Hyderabad
3 - 6 yrs
₹8L - ₹16L / yr
skill iconPython
skill iconDjango
skill iconFlask
AWS Lambda
skill iconAmazon Web Services (AWS)
+16 more
Role Specific Responsibilities
 Interfaces with other processes and/or business functions to ensure they can leverage the
benefits provided by the AWS Platform process
 Responsible for managing the configuration of all IaaS assets across the platforms
 Hands-on python experience
 Manages the entire AWS platform(Python, Flask, RESTAPI, serverless framework) and
recommend those that best meet the organization's requirements
 Has a good understanding of the various AWS services, particularly: S3, Athena, Python code,
Glue, Lambda, Cloud Formation, and other AWS serverless resources.
 AWS Certification is Plus
 Knowledge of best practices for IT operations in an always-on, always-available service model
 Responsible for the execution of the process controls, ensuring that staff comply with process
and data standards
Qualifications
 Bachelor’s degree in Computer Science, Business Information Systems or relevant experience and
accomplishments
 3 to 6 years of experience in the IT field
 AWS Python developer
 AWS, Serverless/Lambda, Middleware.

 Strong AWS skills including Data Pipeline, S3, RDS, Redshift with familiarity with other components
like - Lambda, Glue, Step functions, CloudWatch
 Must have created REST API with AWS Lambda.
 Python relevant exp 3 years
 Good to have Experience working on projects and problem solving with large scale multivendor
teams.
 Good to have knowledge on Agile Development
 Good knowledge on SDLC.
 Hands on AWS Databases, (RDS, etc)
 Good to have Unit testing exp.
 Good to have CICD working knowledge.
 Decent communication, as there will be client interaction and documentation.

Education (degree): Bachelor’s degree in Computer Science, Business Information Systems or relevant
experience and accomplishments
Years of Experience: 3-6 years
Technical Skills
 Linux/Unix system administration
 Continuous Integration/Continuous Delivery tools like Jenkins
 Cloud provisioning and management – Azure, AWS, GCP
 Ansible, Chef, or Puppet
 Python, PowerShell & BASH
Job Details
 JOB TITLE/JOB CODE: AWS Python Develop[er, III-Sr. Analyst
 RC: TBD
 PREFERRED LOCATION: HYDERABAD, IND
 POSITION REPORTS TO: Manager USI T&I Cloud Managed Platform
 CAREER LEVEL: 3
Work Location:
Hyderabad
Read more
Adiyogi Technosoft Pvt Ltd
Kiran Chandiramani
Posted by Kiran Chandiramani
Jodhpur
2 - 12 yrs
₹1.2L - ₹4.2L / yr
Graphic Designing
Adobe Photoshop
skill iconAdobe Illustrator
CorelDRAW
Adobe Indesign
+3 more

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

Read more
M56Studios
at M56Studios
5 recruiters
Ritika Goyal
Posted by Ritika Goyal
Bengaluru (Bangalore)
3 - 5 yrs
₹16L - ₹20L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAmazon Web Services (AWS)
skill iconJavascript
Windows Azure
M56 Studios, Bangalore is looking for a talented developer to work on the backend systems of their social apps and games. We provide flexible work-hours, five-day weeks and industry-standard compensation. If you happen to have experience in engineering backend systems on modern frameworks, we would love to hear from you.


**Requirements**
- 3-5 years experience in backend development, preferably on JavaScript
- Experience in JS based frameworks such as NodeJS, ReactJS, TypeScript
- Solid understanding of OOPS , RDBMS , NoSQl databases and concepts
- Familiar with building web applications and hosting.
- Should be aware of Unix based OSes, and be able to manage command line scripting and other shell commands.
- Exposure to cloud service SDKs and hosting on platforms such as AWS or Azure
- Conversant with standard enterprise Design patterns.
- Practices to keep the code DRY(dont repeat yourself) and readable.
- Experience working with third-party integration tools and platforms
- Strong familiarity with source control systems
Read more
zero deb
Ved R
Posted by Ved R
Remote, Pune
3 - 7 yrs
₹2L - ₹5L / yr
skill iconPython
skill iconPHP
skill iconJavascript
skill iconRuby on Rails (ROR)
skill iconNodeJS (Node.js)
+4 more
 I am developing an online lending aggregator. For which my basic portal is ready in PHP larval & MySql. Looking for a candidate who can do continues development on the existing portal and can take care of future development. Implementing automation, API integration, Data Analytics, UI/UX etc.
 
Read more
InterGlobe Technologies
Dubai, Anywhere
10 - 15 yrs
₹50L - ₹70L / yr
Technical Architecture
skill iconiOS App Development
IT Solutioning
10+ yrs of IT experience with in depth experience in a software delivery role and senior IT management capacity. Role holder will have managed large scale software deliveries and or, managed an operational IT unit or a large team. The ideal candidate will be a strong technical manager with leadership experience. * Technical certifications in software engineering * Extensive knowledge of Software Development Lifecycle, Project Management, Methods & Tools, Software Development and process improvement - a technology leader who has broad management experience. * Should improve quality, time to market and agility through the development and use of technology accelerators and frameworks. Ensure that technology accelerators and frameworks are continuously improved in line with industry best practices and IT standards, resulting in cost efficiency. PSS experience Job Specific Responsibilities; • Responsible for breaking down complex technical problems into simple, implementable solutions. • Maintain a full and complete understanding of solution interdependencies and limitations. • Envision and realize App architecture on the iOS platform • Manage the technical factors related to the resilience, performance, quality, and responsiveness of applications • Ensure technical features are delivered to support all non-functional requirements. • Guide development staff to exploit identified new techniques and strategies to work more efficiently. • Overall responsibility for code quality and development level testing. • Overall responsibility for code reviews. Key Skills • Strong interpersonal skills with ability to explain technical details to both technical and non-technical audiences. • Able to influence the technical direction of internal and external teams • Able mentor development staff on relevant iOS technologies (Swift, Objective-C, Cocoa, etc). • Detailed knowledge and understanding of key iOS frameworks such as Core Data, Core Animation, etc. • Detailed knowledge and understanding threading and performance tuning of iOS Apps. • Experience evaluating and leading the adoption of new technologies and techniques. • Experience integrating iOS applications to back-end services. • In-depth understanding of Apple’s design principles and interface guidelines. • Experience with performance and memory tuning tools. • Experience with push notifications and relevant API’s • Proficient understanding of GIT code versioning tools. • Experience working in a continuous integration context. • Experience working on commercial software products with large user deployments. • 8 years of iOS programming experience. • Experience with travel related apps preferred.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos