
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.

Similar jobs
Job Title : Node.js Developer
Location : Gurgaon
Working Days : 5 Days
Experience : 3+ Years
Key Skills : Node.js, JavaScript, RESTful APIs, MongoDB, Express.js
Responsibilities :
- Design, develop, and maintain scalable Node.js applications.
- Implement APIs to integrate with front-end applications and third-party services.
- Optimize applications for maximum speed and scalability.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Ensure code quality and application reliability through testing and debugging.
Requirements :
- Strong proficiency in JavaScript and Node.js.
- Experience with frameworks like Express.js.
- Knowledge of databases such as MongoDB or MySQL.
- Familiarity with Agile methodologies and version control systems (e.g., Git).
- Excellent problem-solving skills and attention to detail.
Benefits :
- 5-day workweek for a healthy work-life balance.
- Competitive salary and opportunities for growth.
Website and Company profile:
www.wissen.com
LinkedIn Page:
https://www.linkedin.com/company/wissen-technology/
Company Name – Wissen Technology
Group of companies in India – Wissen Technology & Wissen Infotech
Work Location – Pune
While you may already know about Wissen and the company history, here is a quick rundown for you.
About Wissen Technology:
· The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
· Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
· Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
· Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
· Globally present with offices US, India, UK, Australia, Mexico, and Canada.
· We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
· Wissen Technology has been certified as a Great Place to Work®.
· Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
· Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
· We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.
Job Description -
SCOPE OF WORK-------------------------------------------------------------------------------------
- Tableau server version upgrade and testing of the latest version of tableau server
- Automate the process flow, automation of exception handling and recovery.
- To upgrade and support the Tableau latest version
- Enhance monitoring capability.
- Support deployment and testing of changes
- Independently manage and resolve all prod and QA issues/queries for on-prem and on-cloud solution for the changes that were rolled out
- prepare for release and changes
- Represent team in various enterprise work stream.
- Release
- Prepare CICD release package.
- Deploy changes to QA and Prod
- Extraction requests (query will be provided by L3)
-
Design systems independently with minimal interaction from the architects
-
Lead a team of software developers to implement systems
-
Continuously find ways to increase the quality of the code
-
Liaising with team members, management, and clients to ensure projects are completed to
standard.
-
Anticipates problems and future technical needs and takes necessary steps to address issues.
-
Enthusiastically follow industry trends and developments
-
Understands how various technology and tools work so that the team picks the right tool for the
job.
Requirements:
|
|
Indian MSMEs to take their business online and realize their true potential.
● We want every local entrepreneur to easily start selling online with technology
being an enabler, not a barrier.
● Already adopted by 30 lakh+ merchants.
● Our client has the potential to disrupt commerce in India and has recently raised a
$11M Series A round from Sequoia Capital
● Company perks include free front row tickets to The Chainsmokers concerts in
India \m/
● Work in a cross functional domain, gather requirements from different
stakeholders
● Provide constructive feedback and help solve implementation issues
● Able to guide and motivate the rest of the team around best practices and
patterns. Participate in reviewing pull requests and training new hires.
● Ensure regular shipping of code, we work in 2 week sprints. Making sure that
every week we are releasing something new.
● Take regular interviews and help in team building.
● Proficiency with either one of full stack or mobile domains.
● Past experience of launching and scaling products.
● Prior experience of managing at least a 10 member team cross functional team.
What you do as a Digital Marketing Manager ?
You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and budget.
Responsibilities
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build, and maintain our social media presence
- Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize the user experience
- Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements and skills
- BS/MS degree in marketing or a related field
- Proven working experience in digital marketing
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Experience in optimizing landing pages and user funnels
- Experience with A/B and multivariate experiments
- Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Experience in setting up and optimizing Google Adwords campaigns
- Working knowledge of HTML, CSS, and JavaScript development and constraints
- Strong analytical skills and data-driven thinking
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
- Design, develop, update and maintain product
- Proficiency in managing SQL Databases and writing optimised queries.
- Should be able to work independently on a project
- Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..
- Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
- SaaS based Product development experience is an advantage
- Knowledge in Azure Functions or AWS Lambda is good to have
- Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
- Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies
As AWS Data Engineer, you are a full-stack data engineer that loves solving business problems. You work with business leads, analysts, and data scientists to understand the business domain and engage with fellow engineers to build data products that empower better decision-making. You are passionate about the data quality of our business metrics and the flexibility of your solution that scales to respond to broader business questions.
If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Write efficient code in - PySpark, Amazon Glue
- Write SQL Queries in - Amazon Athena, Amazon Redshift
- Explore new technologies and learn new techniques to solve business problems creatively
- Collaborate with many teams - engineering and business, to build better data products and services
- Deliver the projects along with the team collaboratively and manage updates to customers on time
What are we looking for?
- 1 to 3 years of experience in Apache Spark, PySpark, Amazon Glue
- 2+ years of experience in writing ETL jobs using pySpark, and SparkSQL
- 2+ years of experience in SQL queries and stored procedures
- Have a deep understanding of all the Dataframe API with all the transformation functions supported by Spark 2.7+
You will be preferred if you have
- Prior experience in working on AWS EMR, Apache Airflow
- Certifications AWS Certified Big Data – Specialty OR Cloudera Certified Big Data Engineer OR Hortonworks Certified Big Data Engineer
- Understanding of DataOps Engineering
Life at Mactores
We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.
1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative
We would like you to read more details about the work culture on https://mactores.com/careers
The Path to Joining the Mactores Team
At Mactores, our recruitment process is structured around three distinct stages:
Pre-Employment Assessment:
You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.
Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.
HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.
At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.













