Cutshort logo
Fast Growing Ethnic Wear Brand logo
Senior Associate – Customer Experience
Fast Growing Ethnic Wear Brand
Senior Associate – Customer Experience
Fast Growing Ethnic Wear Brand's logo

Senior Associate – Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 7 yrs
₹4L - ₹5.5L / yr
Delhi, Gurugram, Noida
Skills
Phone support
Customer Relationship Management (CRM)
Customer Support
Customer Service
Magento
Communication Skills
customer experience
freshdesk
email support
Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand?
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication
 
What you will do:
  • Creating, maintaining reports and presenting it to stakeholders.
  • Managing large amounts of calls and emails, and social media, if required.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Providing accurate, valid and complete information by using the right methods/ tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers



What you need to have:
  • Strong customer handling skills on phone and email.
  • Familiar with CRM systems and practices.
  • Prior experience with Freshdesk and Magento would be a plus.
  • Customer orientation and ability to adapt/ respond to different types of people.
  • Excellent communication skills ( both written and verbal ).
  • Ability to multitask, prioritize and manage time effectively.
  • Empathy and Compassion.
  • Punctuality.
  • Ability to stretch long hours and work for the bigger vision of the company.
  • Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Flaxen Infosoft
at Flaxen Infosoft
1 recruiter
Jain Harshita
Posted by Jain Harshita
Indore
0 - 1 yrs
₹1L - ₹2L / yr
Adobe Photoshop
skill iconAdobe Illustrator
CorelDRAW
Adobe After Effects

Job Description:

  • Ideate and create videos/graphics for various social media campaigns.
  • Create design templates and layouts for various marketing platform.
  • Creating graphics and layouts for product illustrations, company logo, brochures, presentations and posters including standard templates.
  • Creating designs using Photoshop, illustrator, CorelDraw, After Effects.
  • Applying UI mockups.
  • Understand the core difficulties and devise creative and practical solution.
  • Perform research and analyse the really expectation of the user.

Job Types: Full-time

. Salary: Rs. As Per Company Norms.

Education: Bachelor’s (required) Master’s (Preferred)

Location:  Indore, Madhya Pradesh (Required)

Best Regards,

HR Department

 Office Add-519, 6th floor,  Onam Plaza, Near  Industry House, AB  Road, Indore, Madhya Pradesh, 452001

Read more
Byteridge
at Byteridge
1 recruiter
Agency job
via SeerTech Systems by Dimple Golait
Remote only
3 - 6 yrs
₹5L - ₹12L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+5 more

ROLE SUMMARY:


We are seeking a highly skilled and experienced SDE II .NET Engineer to join our team. As a member of our team, you will work closely with our development team to design, develop and implement software solutions using the .NET framework and related technologies.


QUALIFICATION:

  • Excellent academic record – B.E./B.Tech IT, CSE/ MCA
  • 3 to 6 years of relevant software development experience with .NET technologies and frontend - Angular 2+/React.js
  • Hands-on experience in C#, ASP.NET Web APIs, SQL Server Database with Entity Framework
  • Hands-on experience with Angular 2+ or React.js
  • Hands-on experience with RESTful Web API
  • Hands-on experience in LINQ, Asynchronous programming
  • Good understanding of OOPS concepts
  • Good Knowledge of JavaScript and JavaScript frameworks
  • Experience in integrating different 3rd party APIs (eg. Google Maps, Facebook etc.)
  • Good knowledge of GIT
  • Good to have: Node.Js, MongoDB, Gulp, Webpack, Azure, AWS, Docker


COMPETENCIES:


● Excellent verbal and written communication


● Willingness to learn and develop your skill set


● Works well within a team environment


● Logical thinker with good problem-solving and analytical skills


● Willingness to get to the root of the problem


● Proactive can do and can think the approach to the job

Read more
Bottom Funnel
at Bottom Funnel
1 video
1 recruiter
Vineet Changulani
Posted by Vineet Changulani
Jaipur
1 - 6 yrs
₹2L - ₹6L / yr
Graphic Designing
Motion graphic design
Adobe Photoshop
skill iconAdobe Illustrator
Motion graphics
+2 more

About Company :

Web: https://bottom-funnel.com/">https://bottom-funnel.com/

LinkedIn: https://www.linkedin.com/company/bottomfunnel/">https://www.linkedin.com/company/bottomfunnel/

LinkedIn: https://www.linkedin.com/company/blueberry-group1/">https://www.linkedin.com/company/blueberry-group1/

 

 

Bottom Funnel Technologies Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we really know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.

 

Please find below-mentioned JD  

 

Position: Graphic Designer + Client Acquisition Specialist

Employment Type: Employee - Full Time

Work Location: Jaipur, Rajasthan ( Work From Office Only)

Notice Period : Immediate -15 days, 30 Days only

Key Focus area: Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable, Client Acquisition, HTML 5, CSS3, JavaScript, React Js

 

Responsibilities -

  • Create compelling and effective designs, print and digital media through Photoshop & Illustrator/Corel Draw, Figma, Canva, Biteable.
  • Create branding & product videos for advertisement campaigns.
  • Ideate & create packaging designs for our upcoming luscious food products!
  • Ideate & create social media posts while collaborating with the marketing team.
  • Collaborate with the team to ensure consistency of designs across various media outlets.
  • Prepare and collaborate on making monthly marketing & design calendar.
  •   Maintain awareness of current industry and design standards, social media, in-market design trends.
  • To be responsible for entire sales cycle from prospecting to close:
  •    Downloads & Paid subscribers for the Apps
  • Subscribers/Sign-ups on the Community
  • Be keenly interested in regular follow-up.
  • Develop and maintain funnel cycles for selling/generation of revenue
  • Understand needs/requirements of prospects and direct them to the right solution via products or services
  • Mapping potential ambassadors, influencers, or customers permanently to convert opportunities into downloads and sales

 

Qualifications - Graphic Designer + Client Acquisition Specialist

  • Bachelor's degree in Graphic Design or related field
  • Experience in graphic design
  • Strong communication, conceptual thinking, typography skills and design skills
  • Portfolio of work
  • Implement and expand referral program structure, accelerating the reach of our work and mission
  • Work with the team to implement a Multi-Level Marketing strategy
  • Graphic Design skills required for the position to manage and post on Social Media regularly (mandatory)
  • Having exposure of HTML5, CSS3, JavaScript, React Js

 

Benefits:

  • Opportunity to work on highly challenging international projects.
  • Opportunity to travel & work with International clients.
  • Flexible and friendly work environment
  • Great organizational culture, focus on employee's well-being.
  • Work-life balance.
  • Be part of the best place to work for certified company
Read more
Workplace Fabric Ltd.
at Workplace Fabric Ltd.
4 recruiters
Roshani Gami
Posted by Roshani Gami
Mumbai
4 - 6 yrs
₹7L - ₹12L / yr
skill iconJavascript
skill iconReact.js

 About Freespace* (a.k.a. Workplace Fabric)  

 

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

 

What is on our offer?  

  • An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
  • We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
  • Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 

 Profile Brief:  

You will be a creative Frontend Engineer with specialist React and visualization skills in our fast growing Analytics Team, creating dynamic dashboards to drive our client’s business insights 

Working closely as an active team member, having ownership & accountability to develop the analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best 

 

Key Skills and Experience  

Required Skills: JavaScript (ES6+), React, amCharts, D3.js (or industry equivalent) 

Good to have: SQL, TypeScriptAWS, Scrum, IoT 

 

Experience: 4-6 years  

  • A front-end and data visualization expert with 4+ years of experience  
  • Ability to design widget or component based, scalable analytics dashboards 
  • Expert in creating excellent user experience through quick loading dashboards and pixel-perfect design 
  • Implement dashboard solutions with interactive and dynamic visualization to tell the story. 
  • Hands-on and well-versed with at least one of React (preferred), Angular or Vue  
  • Data processing and manipulation expert 
  • Master in JavaScript with excellent understanding of asynchronous patterns  
  • Comfortable with of ES6+, TypeScript & emerging web technologies  
  • Able to easily comprehend and write SQL queries  
  • Hands-on programmer  

 

 

 

Page Break 

Key Behaviours  

  • Have an open mind to turn business requirements into attractive yet practical visualisations. 
  • Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
  • Contribute to the success of the team through active participation, team work and owning project deliverables. 
  • Contribute to high standards through personal delivery of data quality checks, code reviews and documentation in work and team practices. 
  • Clear thinker with a systematic problem-solving approach, seeing a project through from conception to finished product. 
  • Unafraid to own mistakes and be willing to challenge and feedback to enhance the team processes and solutions. 

 

Read more
Intellecto Global Services
Sudharson Boovaragamoorthy
Posted by Sudharson Boovaragamoorthy
Chennai
0 - 3 yrs
₹2L - ₹4L / yr
US IT Recruitment
IT Recruitment
Communication Skills
Negotiation
Vendor Management

Roles and responsibilities:

  • Mandatory skill in establishing a good relationship with vendors and Handling the vendors
  • Manage the Full cycle Recruiting process for Internal Needs, Ensuring a Positive Candidate Experience
  • Experience with End-to-End IT Recruitment Processes and Activities Right from Sourcing to Placement
  • Learn, Understand, and Practice US Staffing Best Practices
  • Sourcing, Screening, and Shortlisting Resumes based on Desired Skills and Experience through Job Portals, Social Networking, Bulk Emails, etc
  • Screen Resumes, Interview Qualified Candidates, and facilitate Interviews and Hiring Discussions with Interviewers and Hiring Managers
  • Create Talent Pipelines with high potential Candidates for Future Job Opportunities.

Requirements:

  • Excellent Verbal and Written Communication is a must
  • Good Interpersonal and Decision-Making skills
  • Good understanding of Technology and Technical skills
  • Male Candidates preferred

Working Mode: Work from Office

Timing: Monday- Friday US shift (6.00 pm to 3.00 am)

Job Type: Full-time

Salary: ₹400,000.00 - ₹600,000.00 per year


Read more
Statestreet HCL Services
at Statestreet HCL Services
5 recruiters
Sumit Kumar
Posted by Sumit Kumar
Noida, Chennai, Bengaluru (Bangalore), Pune
3 - 7 yrs
₹5L - ₹12L / yr
ASP.NET
skill iconAngular (2+)
SQL
skill icon.NET
skill iconAngularJS (1.x)
+4 more

Job Description: Full Stack Developer (Angular/API)

 

  • Experience in developing web and mobile applications using Frontend & Backend framework
  • Hands-on Experience in developing frontend UI using Angular.
  • Hands-on experience in API development preferably using .net Core.
  • Hands-on Experience with ORM solutions like Entity Framework, Dapper, hibernate
  • Strong knowledge of front-end UI frameworks like Bootstrap, Material, Prime NG
  • Strong Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
  • Knowledge of cloud technology like Azure/AWS
  • Must have strong OOPS knowledge
  • Must have Knowledge Design Principle
  • Strong knowledge of writing DB Query, Proc, View, indexing  & Query Optimization skill
  • Must know SDLC/AGILE Software development skill
  • Must know source code management  tool TFS, SVN OR GIT
  • Willingness to participate in organization initiatives and create a reusable library, POC
  • Inclination towards cutting-edge technology and the latest framework
  • Strong troubleshooting skills and Analytical mind
  • Excellent communication and team player.
Read more
MGS
MGS
Agency job
via Fragma Data Systems by Priyanka U
Remote only
4 - 8 yrs
₹6L - ₹22L / yr
skill iconReact.js
skill iconJavascript

Work Location: Remote
Work Days: Sunday to Thursday
Shift: Day Time
Week Off: Friday & Saturday

Responsibilities

  • Develop new user-facing features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI designs
  • Optimize application for maximum speed and scalability
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders

Key Skills 

  • Should have hands-on experience in advanced JavaScript libraries and frameworks, such as ReactJS, Bootstrap. (ReactJS is Mandatory) 
  • Proficient in web markup, including HTML5, CSS3
  • Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS and experience in building/using REST APIs    
  • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Good understanding of asynchronous request handling and partial page updates.
  • Good understanding of SEO principles and ensuring that the application will adhere to them.  
Read more
All On Block Corporation
Shobha B K
Posted by Shobha B K
Jaipur
1 - 7 yrs
₹3L - ₹10L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconPHP
skill iconPython
+3 more
All On Block is currently looking for MEAN Stack developer. This role will be working hand-in-hand with a veteran team of agile developers that are creating exciting Blockchain solutions. This role will collaborate with other senior application specialist in the organization to create an atmosphere of group contribution in addition to individual execution that makes the organization more efficient and knowledgeable. Node.js,HTML, CSS,Angular.js, ReactJS,GO,LINUX, Docker-Image, AWS, Kafka , SSL Certificates Database: MongoDB, MySQL Other Tools: Bitbucket,Swagger ,JIRA, Confluence
Read more
Drutha Software Technologies (Pvt) Ltd.
Venkatesh RS
Posted by Venkatesh RS
Hyderabad
5 - 10 yrs
₹10L - ₹18L / yr
Mobile
Agile/Scrum
Software Configuration Management (SCM)
Software Development
Software Testing (QA)
A hot Tech. Startup developing PlayZapp - a platform that eSportifies Mobile Games - enabling Real Time Multiplayer Gaming and Tournaments & Cash Play. PlayZapp already is powering Match Poker (http://pokerfed.org/match-poker/) with tournaments conducted by federations across 50+ countries.
Read more
www.couponcrown.com
Raghu Ram
Posted by Raghu Ram
Hyderabad
0 - 2 yrs
₹0L - ₹2L / yr
skill iconData Science
skill iconPython
skill iconR Programming
We are looking for data scientist with some coding skill
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos