Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Creating, maintaining reports and presenting it to stakeholders.
- Managing large amounts of calls and emails, and social media, if required.
- Identifying and assessing customer’s needs to achieve satisfaction.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Providing accurate, valid and complete information by using the right methods/ tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
- Strong customer handling skills on phone and email.
- Familiar with CRM systems and practices.
- Prior experience with Freshdesk and Magento would be a plus.
- Customer orientation and ability to adapt/ respond to different types of people.
- Excellent communication skills ( both written and verbal ).
- Ability to multitask, prioritize and manage time effectively.
- Empathy and Compassion.
- Punctuality.
- Ability to stretch long hours and work for the bigger vision of the company.
- Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Java
JavascriptGreentree Capital is seeking an enthusiastic Software Network Engineering Intern to join our growing team. This internship will focus on integrating artificial intelligence and ChatGPT functionalities into our AI-powered chatbot systems across various investment project websites. The ideal candidate will have a passion for artificial intelligence and software development, with a strong foundation in programming and problem-solving.
Responsibilities:
- Collaborate with the development team to design and implement AI-driven chatbot functionalities for our investment project websites.
- Assist in the integration of ChatGPT into existing systems to enhance user interaction and experience using artificial intelligence technologies.
- Conduct research on artificial intelligence technologies, natural language processing (NLP), and recommend best practices for chatbot development.
- Test and debug AI-driven chatbot functionalities to ensure optimal performance and user satisfaction.
- Gather and analyze user feedback to improve AI-driven chatbot responses and capabilities.
- Document technical specifications and processes for the development of AI-enhanced chatbot features.
Qualifications
- Strong foundation in programming languages such as Python, Java, or JavaScript.
- Familiarity with AI concepts, machine learning, and natural language processing (NLP) technologies.
- Experience with chatbot development and/or artificial intelligence frameworks is a plus.
- Ability to work in a fast-paced environment, be self-motivated, organized, and detail-oriented.
- Excellent communication skills, with the ability to work collaboratively within a team.
- A keen interest in learning about new artificial intelligence technologies and business processes.
Education & Experience
- Currently pursuing a Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Previous experience in software development or AI-related projects is preferred but not required.
Greentree’s website: www.greentree.group
Key Deliverables (Essential functions & Responsibilities of the Job):
Maintains MDs appointment schedule by planning and scheduling meetings, conferences,
teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external
meetings based on Calendar information.
Single Point of contact from MD’s office for all business and administrative tasks/queries.
Interactions with external agencies on behalf of the MD.
Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,
Strategizing, Monthly / Quarterly analysis and reviews and other business management
Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.
Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination
with other department heads for business key parameters movement.
Preparation of Business presentation for Board.
Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that
strategic initiatives are driven across the organization and key projects are tracked and monitored.
Competition Scanning & Analysis of Industry Peers/New business
Key relationships and stakeholders
Leadership Team
All Functional Teams – India & UK
mail updated resume with current ctc, expected ctc, notice period
email: jobs[at]glansolutions[dot]com
satish: 88 O2 74 97 43
Flutter
Android Development
iOS App DevelopmentJob Title: Mobile Application Developer -Flutter
Company: Fortmindz
Location: Kolkata
About Fortmindz:
Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive mobile applications. We are looking for a talented Flutter Developer to join our team and help build high-quality, visually appealing, and user-friendly mobile applications.
Responsibilities:
- Design and develop innovative mobile applications using Flutter and Dart programming language
- Collaborate with cross-functional teams to understand user requirements and translate them into technical specifications
- Implement UI/UX designs and develop custom widgets to enhance the overall user experience
- Debug and fix technical issues, ensuring the smooth functioning of the application
- Participate in code reviews and contribute to the development of best practices and coding standards
- Keep up-to-date with the latest technologies and advancements in the Flutter framework
Requirements:
- Bachelor's or Master's degree in Computer Science or a related field
- At least 2 years of experience in Flutter development
- Strong knowledge of Dart programming language and Flutter framework
- Strong knowledge of at least one state management tool such as bloc, provider or riverpod
- Should be able to implement RESTFull api's
- Experience with Agile software development methodologies
- Excellent problem-solving, analytical, and communication skills
- A passion for delivering high-quality and user-friendly mobile applications
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
- Access to cutting-edge technologies and tools
If you are a talented Flutter Developer who is passionate about delivering high-quality mobile applications, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.
Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
define and build the next generation multi-channel system for users’ data privacy and consent
management. We are looking to add a senior QA engineer to the team to develop and execute exploratory
and automated tests to ensure product quality before launch to market. You will have the opportunity to
develop the QA function for the team, select test automation tools and establish QA methodologies to
ensure the consent management product meets specifications and is of the highest possible quality.
KEY ACCOUNTABILITIES & ACTIVITIES
QA Engineer
Accountabilities
& Activities
▪ Create detailed, comprehensive, and well-structured test plans, test scenarios and test cases
▪ Estimate, prioritize, plan and coordinate testing activities
▪ Design, develop and execute automation scripts using open-source tools
▪ Identify, record, document thoroughly and track bugs
▪ Perform thorough regression testing when bugs are resolved
▪ Develop and apply testing processes for new and existing products to meet client needs
▪ Review requirements, specifications, and technical design documents
▪ Monitor debugging process results
▪ Stay up to date with new testing tools and test strategies
BACKGROUND, SKILLS & QUALIFICATIONS
Knowledge,
Skills and
Experience
Proven Experience in:
▪ Documenting and managing test cases
▪ Perform manual validation testing to ensure a stable, secure system that’s free of defects
▪ Develop and integrate test automation in CI-CD pipeline to deploy applications on AWS and
Oracle cloud. Tool stack includes -
o Mobile app UI/UX components on both iOS and Android devices developed in React Native and
Node.js
o Stateless and stateful services deployed on Kubernetes Platform using Helm charts
o Postman for API testing
o PostgreSQL and NoSQL databases
▪ Experience in developing automation frameworks with Automation testing framework like
selenium WebDriver.
▪ Metrics reporting
▪ Work in “agile” development environment
▪ Proficient with collaboration tools like Jira, Confluence etc.
▪ Good communication skills
Qualifications ▪ 5+ years of relevant work experience in software quality assurance with emphasis on manual and
automation testing comprising of functional, regression, system testing and integration testing of
various client/ server, web-based applications.
▪ Hands-on experience in developing automation scripts, execution and analysis test results using
data driven framework in Automation testing framework like selenium.
▪ Strong experience in SDLC (Software Development Lifecycle)
▪ Strong experience in reviewing requirements, design documents and developing test plans, test
scenarios, test cases test scripts and test metrics.
▪ Experience working with DevOps practices, Git version control, and agile development
approaches
▪ Experience in defect tracking and change managemen
With the advent of remote workplaces, it is imperative to migrate the learning and development function to work remotely and our client is a SAAS product that helps companies to train their employees using digital tools wherever they are. They offer a combination of a cloud based learning management system along with a vast library of learning content that helps businesses deliver on the main pillars of talent development which include training, engagement, automation and measurement and thus supporting them in growth.
Founded in 2012, our client is headquartered in Mumbai and is founded by a graduate from Boston University. They have raised a total of 30M in funding over 1 round. So far in their journey, they have, approx., 94% customer satisfaction, 1 Lakh+ activities and learning assets and their clientele includes Amazon, Raymond, CARATLANE, etc.
As a Enterprise Salesperson, you will be responsible for prospecting relentlessly to build pipeline and building strong personal relationships with prospects.
What you will do:
- Hiring, training and managing your own sales and business development team
- Delivering sales pitch, demo, presentation and proposal to potential clients
- Creating reliable forecasts and be completely transparent with management on the pipeline status
- Closing new business consistently at or above quota level
- Meeting senior executives and CXOs and building your own network
- Providing the company's training to clients
- Following up regularly with existing clients to ensure they are happy
- Creating case-studies of client success stories
- Building global channel partners
- Investing in colleagues and giving coaching and advice when you see an opportunity for improvement
- Listening to the needs of the market and sharing insights with product and marketing teams
- Making the company the default choice for any enterprise evaluating a learning, engagement and performance automation solution
Desired Candidate Profile
What you need to have:- Experience in selling IT or SaaS solutions
- Strong understanding of the sales funnel
- Comfort working with numbers
- Ability to analyze, calculate and reason a situation effectively
- A sharp eye for detail
- Superior presentation skills
- Ability ot speak and write clearly and correctly
- Ability to manage a large number of prospect situations simultaneously
- Ability to position company products against direct and indirect competitors
- Willingness to travel
- Experience with LMS, B2B, SaaS, IT, cloud, enterprise software, e-learning companies preferred
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x)ASP.NET Developer Responsibilities:
- Creating top-quality applications.
- Collaborating with front-end developers.
- Ensuring that junior staff delivers according to standards.
- Improving functionality.
- Using the most updated and appropriate technologies.
- Designing and building application layers.
ASP.NET Developer Requirements:
- Degree in computer science, information technology, or similar.
- Previous experience as a developer.
- Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
- Familiarity with ASP.NET framework and SQL servers.
- A keen eye for detail.
- Strong communication skills.
React.jsJavascript
Redux/Flux Excellent knowledge of React JS and its core principles.
Hands-on experience with Redux.
Knowledge of design patterns.
Hands-on experience with MVC architecture.
Excellent knowledge of Flexbox layout model.
Proficient with standards and features of ECMAScript 6.
Working knowledge with versioning control tools - Git, SVN.
Working knowledge with JS-based build tools like Grunt, Gulp, and Bower.
Are you looking to boost your knowledge and career in the research field? Then read on.
Our client is a decade-old CSR & Development sector Advisory & Tech firm that works with Corporate, NGOs, Government and Funding agencies on innovative solutions and sustainability programs to help the underprivileged. It works with its partner organisations across 4 South Asian countries and has successfully covered more than 10 million people to create impactful and sustainable services for them. Their web and mobile Project monitoring platform helps companies track their CSR initiatives and projects across geographies in a transparent manner.
What will you do:
- Writing efficient test +plans and test cases that exercise all logic paths
- Utilizing testing tools to enhance the efficiency and effectiveness of the testing environment
- Running various tests on new software products to ensure that programs satisfy all specifications and requirements
- Reporting bugs and errors to development teams and troubleshooting issues
- Executing test cases (manual or automated) and analyzing results
- Conducting post-release/ post-implementation testing
- Recording all defect details, creating and distributing reports outlining the types of defects found and the steps taken to resolve these issues
- Finding out bugs on web applications as well as mobile application and also taking care of the process flow of the same
What you must have :
- Prior experience in quality assurance role
- Working knowledge of SQL
- Experience in test cases design / development, execution and defect reporting
- Excellent analysis and troubleshooting skills
- Familiarity with Agile frameworks, regression testing, load time testing, security testing is a plus
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Angular (2+)
NodeJS (Node.js)
MongoDB
ExpressPython
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Full Stack Developer - Averlon