11+ OPM Jobs in Mumbai | OPM Job openings in Mumbai

Total Experience: 3 to 15 Years

Notice period: Immediate to 30 Days.

Responsibilities:

Implementation of Manufacturing, Costing, Planning Central, Demand Management, Sales and Operation Planning in Oracle ERP.

Drive requirement gathering, Fit-Gap, Solution Design, Build, CRP, SIT, UAT, Cutover/Go-Live and postproduction support for above applications.

Perform configuration/Application setups.

capturing solution design, configuration, documentation, and post-production support.

Responsible for roll out of all Oracle modules for new State operations.

Training the new users and preparation of user manuals

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for:

Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs.

● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients

● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets.

● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification:

“Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If interested apply through link :  https://tiny.cc/NGtalent 

Company Cashflo

Salary: Upto 60LPA

ESOPs

Exp: 5-8Y

We are looking for someone who loves a challenge, is ambitious, super tenacious, and

persistent. S/he is a self-starter, thrives in a dynamic, small start-up environment, has a knack for

understanding customer needs, and loves to get sh*t done! If you check these boxes - we want

to talk to you!

Responsibilities:

Work closely with the Founder/CEO and to define and build the CashFlo platform

Identify customer problems, and latent needs & devise a product roadmap

Communicate and evangelize product output through low-fidelity designs

Collaborate with Sales and Customer Success to understand and eliminate obstacles to

adoption and usage

Work with Marketing to bring new features to life on various communication touchpoints

Collaborate with engineers and designers to arrive at detailed solutions to problems

Execute

Own the roadmap for one or more parts of the product

Work with engineering and design to plan launch scope

Together with engineering and design, break-down scope into launch iterations

Deliver product features as per timelines

Requirements:

Strong communication (written & verbal) and interpersonal skills

You should have worked at a startup or started your own company that shipped a product

An engineering / technical background that will allow you to reason about product

trade-offs and make good choices without significant input from engineers

At least 5 years of experience in a Product Management role

Attention to detail - great products are all about the details

Passion for getting the job done - A combination of grit, hustle and problem-solving skills

to deliver results on time

Prior exposure to the Fintech landscape and understanding of trends in financial services

Develop and implement comprehensive online marketing strategies to

achieve company objectives.

 Manage and optimize online advertising campaigns, including PPC, display ads, and remarketing.

 Conduct keyword research and monitor SEO performance to improve organic search rankings.

 Plan and execute email marketing campaigns, including segmentation,content creation, and performance analysis.

 Manage social media channels, create engaging content, and monitor

community engagement.

 Create and optimize landing pages and conversion funnels to maximize lead generation and customer acquisition.

 Analyze website traffic and user behaviour using web analytics tools to identify areas for improvement and conversion rate optimization.

 Collaborate with the content team to develop high-quality, SEO-friendly content for websites, blogs, and other digital platforms.

 Stay up-to-date with industry trends, best practices, and emerging digital marketing technologies.

 Monitor and report on the performance of online marketing campaigns using analytics tools and prepare regular reports for management.

 Assessing the online user experience and developing strategies to increase NPS.

 Monitoring and maintaining the media budget.

QUALIFICATIONS  Bachelors' degree in marketing, business, or a related field.

 Proven experience in online marketing, preferably in a managerial role.

 Strong understanding of digital marketing channels, including SEO, PPC, email

marketing, and social media.

 Proficiency in using marketing automation tools, web analytics platforms, and

content management systems.

 Knowledge of HTML, CSS, and website optimization techniques.

 Excellent analytical skills with the ability to interpret data and make data-

driven decisions.

 Strong project management skills with the ability to prioritize and manage

multiple projects simultaneously.

 Excellent written and verbal communication skills.

 Creative thinking and problem-solving abilities.

 Up-to-date with the latest digital marketing trends and best practices

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

• Experience - 3-5 yrs
• CTC to Offer - 10-15 Lacs
• Work Location - Mumbai / Chennai

Front End: React JS / Ionic Framework

Back End: Spring Boot / Java

Database: Relational Database

• Should have developed minimum 2 projects with the above tech stack end to end with each project duration of minimum of 6 months
• Should have developed REST/JSON APIs with Spring Boot
• Should be able to develop a module independently end to end
• Should be able to design a simple database
• Should be able to understand and clarify client requirements
• Should be able to write FSDs
• Should be able to write unit test cases manually or using tools
• Should have worked with Service-oriented architecture
• Should know about code maintenance, code review, unit testing

About the job

     As the AGM - Retention, you will be responsible for developing and implementing our marketing strategy for player retention on the platform. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure player retention on the platform and optimum utilization of all resources. Ideate and execute innovative campaigns for player retention on the platform. You will need to strategize and implement various promotional offers and bonus offers to increase deposits and ARPU. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

Responsibilities

• Develop and implement a cohesive marketing plan for player retention through various platforms.
• Create aggressive monthly and quarterly retention plans and ensure we meet them.
• Ideate and execute innovative campaigns for player retention on the platform. Strategizing and implementing various promotional offers and bonus offers to increase deposits and ARPU.
• Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behavior, usage, and spend.
• Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and retention. 
• Prepare regular reports and presentations on marketing metrics.
• Conduct market analysis to identify challenges and opportunities for growth.
• Provide guidance and ideas to organize effective marketing events.
• Conduct thorough competitive analysis to stay informed and ahead of the competition.

Requirements

Qualifications

• Demonstrable experience in a senior role leading customer retention as well as designing and implementing successful marketing campaigns.
• Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
• Advanced Excel skills, and knowledge of SQL and tableau is preferable.
• Ability to creatively solve business problems through strategic and innovative approaches.
• Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
• Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
• Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
• Ideally, should have gaming or e-commerce industry experience.

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority- owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

Designation - Enterprise Account Manager
from IT Software Company only. Emailing company background will be added 

advantage. 

Job description 

The Enterprise Account Manager (EAM) sells IceWarp collaboration solution direct to the company’s most 

strategic, complex Key accounts. EAM will have significant experience of selling complex software 

solutions to large enterprise accounts. Typically manages up to 15 qualified large Enterprise accounts. 

Primary Duties / Responsibilities 

1. Establish relationships and engage at executive levels within assigned accounts to identify and 

sell IceWarp products and services direct to the company’s most strategic, complex named 

accounts. 

2. Strong customer interaction at the Sr. Management level with support on forming a relationship 

with C level contacts within these accounts. 

3. Build up strategic contacts at CIO, managing director and executive level 

4. Carry a revenue quota to meet or exceed sales targets and demonstrate continuous progress 

towards achieving account strategies. 

5. Identify, develop, execute, and maintain account strategies to drive adoption of IceWarp product 

and services revenue within assigned enterprise accounts who are key, strategic and may have 

complex requirements. 

6. Establish and maintain close relationships with internal Presales, support, Marketing & 

Management team to access and leverage from appropriate internal resources. 

7. Provide regular and efficient updates on assigned accounts to sales management. 

8. Ensure accurate and timely forecasts in CRM. 

Knowledge, skills, abilities 

1. Demonstrated track record of establishing strategic executive level relationships to position and 

sell software and services to listed companies. 

2. Individual with 5-10 years’ experience of solutions sales with minimum 3 years’ experience in 

establishing strategic executive level relationships with Global 1000 enterprise customers. 

3. Proven ability to develop and maintain strong working relationships with internal marketing, 

technology, implementation, and product development teams. 

4. Strong consultative selling ability – critical questioning, listening, analytical, negotiation, 

communication, and presentation. 

5. Demonstrated ability to develop and articulate compelling qualitative and quantitative business 

cases for IT solutions. 

6. Proven ability to manage long, complex sales cycles from beginning to end and ability to close 

large complex deals with enterprise accounts. 

7. Excellent written and verbal communication skills including the ability to effectively present to both 

technical and executive audiences.

Minimum 10 years of relevant experience:

• Should have worked extensively in various Testing projects
• Responsible to develop and drive the framework development for the assigned projects
• Should be expert in providing high level of Process Improvement through reusable code (at least 70%)
• High level of technical expertise to handle automation framework development from scratch on various tools
• Expert in Selenium and Java
• Should have good understanding of Behaviour Driven Development (BDD) framework in automation testing
• Should have worked on various frameworks like TestNG, Maven, Cucumber
• Good to have experience on various other automation testing tools like Qualitia, TOSCA, UFT
• Good knowledge on Continuous Integration/Continuous Deployment (CI/CD)
• Good knowledge on source control systems like SVN, Git, etc.
• Basic Experience in Capital Markets/Stock Exchange/Broking House domain
• Should be well versed with both Functional and Non-Functional Testing
• Must be aware of API and Database testing
• Basic knowledge of SQL queries
• Must have worked on test management tools like HP ALM
• Must have experience of defect tracking tools like Jira, Mantis
• Should have knowledge of various platforms like Windows, UNIX
• Efficient in understanding the Defect Lifecycle
• Efficient in scripting languages like Java, C#
• Contribute to framework development and emphasize on reusability
• Should have worked on Agile based projects; Good to have experience in TDD/TFD
• Must be aware testing artefacts like test strategy, test plan, defect report, etc.
• Regular tracking and reporting
• Review the work of the junior testers
• Assembling and coordinating project team members; assigning individual responsibilities
• Prepare testing metrics and share with the Test manager
• Should stay updated with the latest developments in the field of Testing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Coordinate recruitment or selection of project personnel

C++ Developer 

Permanent, Full time 

Summary: 

Our firm, SynOption is into trading technology, headquartered in Singapore and development office in Noida as of now. We are involved in building an FX and derivative trading system, spanning reference data, pricing, order execution, post-trade systems, and market analytics. In 2021, we would be opening offices in the UK and US and branch in Mumbai, India 

What we expect: Very good C++ Developer who have experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving 
 

1. Key responsibilities : 

1. Understand fundamental design principles and best practices for developing backend servers and web applications 

1. Gather requirements, scope functionality, estimate and translate those requirements into solutions 

1. Implement and integrate software features as per requirements 

1. Deliver across the entire app life cycle 

1. Work in a product creation project and/or technology project with implementation or integration responsibilities 

1. Improve an existing code base, if required, and ability to read source code to understand data flow and origin 

1. Design effective data storage for the task at hand and know how to optimize query performance along the way 

1. Follow an agile methodology of development and delivery 

1. Strictly adhere to coding standards and internal practices; must be able to conduct review code 

1. Mentor and possibly lead junior developers 

1. Contribute towards innovation 

1. Performance optimization of apps 

1. Explain technologies and solutions to technical and non-technical stakeholders 

1. Diagnose bugs and other issues in products 

1. Continuously discover, evaluate, and implement new technologies to maximize development efficiency 
    

1. Must have / Good to have: 

1. 6+ years experience with C++ development 

1. Design and implementation of high-availability, and performant applications on Unix environment 

1. Advanced knowledge of C/C++, Object Oriented Design, STL 

1. Good with multithreading and data structures 

1. Develop back-end components to improve responsiveness and overall performance 

1. Familiarity with database design, integration with applications and python packaging. 

1. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations 

1. Familiarity with functional testing and deployment automation frameworks 

1. Experience in development for 3-4 production ready application using C++ as programming language 

1. Experience in writing unit test cases including positive and negative test cases 

1. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity) 

1. Experience with Agile and DevOps methodology 

1. Very good problem-solving skills 

1. Experience with Web technologies is a plus