Business Development Executive

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 2–5 Years Experience in EdTech or Educational Work 

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Position Name : Senior Software Architect

📍 Location : UB City, Bengaluru (Hybrid – 3 days in office)

🕒 Experience : 11 to 18 Years

📅 Notice Period : Immediate to 1 month

👥 Open Positions : 2

Role Overview :

• We are looking for a Senior Software Architect to design, build, and scale high-performance SaaS B2B applications.
• The ideal candidate will have deep expertise in MERN stack (MongoDB, Express.js, React.js, Node.js), AWS, and microservices-based architectures.
• This role requires at least 3 Years of experience in an Architect position, with a strong background in building scalable products and handling daily releases.

Key Responsibilities :

• Architect and develop scalable SaaS B2B products using React, Node.js, GraphQL, Elasticsearch, and Micro Frontend Architecture (MFE).
• Design and implement microservices-based distributed systems and RESTful APIs.
• Optimize frontend interfaces using React, Redux, Next.js, HTML, and CSS.
• Develop robust backend APIs using Node.js, Express.js, and MongoDB/PostgreSQL.
• Utilize AWS services (EC2, S3, SQS, SNS, DocumentDB, OpenSearch) and containerization (Docker, Kubernetes).
• Implement scalable database schemas and ensure optimal performance.
• Work with GraphQL for efficient data querying and manipulation.
• Ensure security, reliability, and high availability of the platform.
• Lead and mentor development teams, conduct code reviews, and enforce best practices.
• Collaborate with cross-functional teams to deliver business-driven software solutions.

Required Skills & Experience :

✅ 3+ Years as a Software Architect and currently in an Architect role.

✅ 5+ Years of experience in full-stack development with the MERN Stack.

✅ Strong knowledge of scalable architectures, microservices, and cloud-native SaaS products.

✅ Experience in AWS deployment, cloud infrastructure, and DevOps.

✅ Hands-on experience with Micro Frontends (MFE).

✅ Experience in handling everyday releases and working in Agile environments.

✅ Strong problem-solving skills, logical thinking, and architectural decision-making.

✅ Bachelor’s or Master’s degree in Computer Science or related field.

Preferred :

• Experience in B2B SaaS product development.
• Background in product-based companies.
• No prior experience in Walmart or similar large enterprises.
• Candidates should be based in Bengaluru (Outstation candidates will not be processed).

Job Description:

• Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
• Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
• Good to have knowledge of Rust and Solidity
• Excellent in any of the programming languages.
• Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
• Facilitating the student's available resources such as curriculum, data, hardware, etc.
• Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
• Sharply train the student's minds in analyzing the problem-solving ability of the students
• Train and guide the students to analyze the errors and design strategies to overcome them.
• Lead learning enhancement through developing assignment and assessment modules
• Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
• Should be capable of completing the assigned module in the given time.
• Conduct regular research for further enhancement of curriculum on a regular basis.
• Should be able to communicate and connect with students in an effective way.
• Maintain individual and group training records
• Organize and promote courses
• Prepare teaching/course materials
• Proctor course examinations
• Develop and deliver programs of learning activities
• Check and assess (grade) students’ work and deliver feedback with course grades
• Apply new technologies to deliver courses and improve the learning experience for students.
• Keep personal IT skills and knowledge up to date

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      10-15 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in Clinical Practice / Research

·      Exposure to mental health training and created content or training on Mental Health for Adult

·      Experience of having previously worked in organized group is desirable

Key Responsibilities:

• Experience with C#, .Net, Azure DevOps, React.Js or Angular.
• Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
• Design and implement build-deployment-test automation.
• Microservices, Database design and implementation for
• relational and non-relational databases.
• Excellent interpersonal, verbal, and written communication skills.

Academic Counselor - Chennai

Hiring Sales Executives/Counselors from Educational industry background.

Job Description

Counseling the students for the Test Prep Programs

Handling enquiries and getting the enrollments done

Achieving monthly sales targets

cold calling

Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekday

Required Candidate profile

Sales aggressive Experience in counseling/ sales Good communication skills.

Presentable

At Spoonshot, we are building one of a kind SaaS tools for the F & B industry, the product you will develop is used by some of the largest food companies in the world. We are looking for programmers with a keen eye for design for the position of Front End Developer. Frontend Developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency and maintaining brand consistency across all web pages, among other duties.

An ideal candidate would be one who has a minimum of 2 years experience in designing and delivering high performing and pixel perfect frontend applications, who has passion for startups and can work independently under tight deadlines.

Your responsibilities will include:

• Reviewing application requirements and interface designs.
• Developing and implementing highly-responsive user interface components using React concepts
• Implementing web-based user interactions.
• Writing application interface codes using JavaScript following React JS workflows.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Optimising web pages for maximum speed and scalability.
• Work alongside with product engineering, designer and product manager. Ensure all elements on web creation are consistent.

Job Skills:

• Excellent communication and interpersonal skills.
• Understanding of software engineering practices and key design principles.
• At least one progress web app developed by you must be live.
• Proficiency with HTML, CSS, JavaScript and jQuery.
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Eye for details in UX/UI.
• Experience with optimising SEO of websites and webapps.
• In-depth knowledge and passion for JavaScript, CSS, HTML and front-end languages
• Expertise in React tools including Web pack, Enzyme, Redux, and Flux.