DevOps Engineer

MangoApps builds enterprise products that makes employees at organizations across the globe more effective and productive in their day-to-day work. We are looking for techpros, great communicators and collaborators and efficient team players for this role. This is your opportunity to be part of a rapidly growing organization and gain a deeper level of expertise in AWS Cloud Infrastructure as you help us build and run a large scale, distributed, fault-tolerant software systems and infrastructure. Reach out to us if you are driven by scale and complexity challenges. The role involves -

50% Project based work:

• Drive to change and constantly improve the service that is delivered to the customer with minimum disruption.
• Perform tasks with competing priorities and adapt to changing business needs.
• Create and Managing VM's with different combinations of OS and software using EC2 / RDS / Patching.
• Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate.
• Drive automation for repetitive tasks to build efficiency and ensure consistent delivery.

40 % Break/Fix:

• Apply analytical skills to assist in the resolution of complex, time-sensitive issues or escalate, when necessary, with a sense of accountability and sound personal judgment.
• Apply advanced troubleshooting techniques on a variety of operating systems (Windows, Mac, Linux) to provide unique solutions to our customers' individual needs while adhering to security and best practice standards.
• Experience troubleshooting application and service issues, implementing and communicating technical solutions.
• Demonstrated experience to resolve issues and restore service quickly.
• Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.

10% Team Collaboration:

• Proven ability to collaborate with team members to achieve successful customer outcomes.

Requirements:

• In depth understanding of AWS S3 Lifecycles, EC2 and EBS volumes, AWS Networking and VPC, AWS Regions and Zones.
• RDS performance monitoring and identifying data/sql issues using slow log query.
• Proficiency in troubleshooting using AWS CloudWatch Insights or similar tools for Application Log/Database Log monitoring.
• Hands-on experience working with ECS and Docker.
• Automation experience with puppet or Ansible.
• Proficient in scripting with bash and ruby/python.
• Proficiency in GitHub and Git Actions
• Expert level proficiency in Linux and application troubleshooting.
• Proficiency in CloudFormation or Terraform (Good to have)

Why Explore a Career at MangoApps?

• You are ready for your next challenge.
• If you're looking to make an impact, MangoApps the place for you. We are a young organization and growing fast.
• We focus on getting things done and know how to have fun while we do them.
• You want to work in a fast-paced, dynamic environment where your contribution matters. We have a team of people who bring creativity, energy and excellence to every engagement.
• The breadth of what we do means exceptional opportunities for learning and development.
• As a group, we are flat and treat everyone the same.

What are we looking for in you?

Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment

Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

GoGetter: Thrive in a startup mentality with a “whatever it takes attitude"

1.      Experience working on Linux Ubuntu, Nginx, Application Deployment & Implementation

2.      Excellent understanding of Python.

3.      Configuration and managing databases such as MySQL, Mongo

4.      Excellent troubleshooting

5.      Working knowledge of various tools, open-source technologies, and cloud services

6.      Awareness of critical concepts in DevOps and Agile principles

7.      Understanding customer requirements and project KPIs

8.      Implementing various development, testing, automation tools, and IT infrastructure

9.      Planning the team structure, activities, and involvement in project management activities.

10.   Managing stakeholders and external interfaces

11.   Setting up tools and required infrastructure

12.   Defining and setting development, test, release, update, and support processes for DevOps operation

13.   Have the technical skill to review, verify, and validate the software code developed in the project.

14.   Troubleshooting techniques and fixing the code bugs

15.   Monitoring the processes during the entire lifecycle for their adherence and updating or creating new processes for improvement and minimizing the wastage

16.   Encouraging and building automated processes wherever possible

17.   Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management

18.   Incidence management and root cause analysis

19.   Coordination and communication within the team and with customers

20.   Selecting and deploying appropriate CI/CD tools

21.   Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

22.   Mentoring and guiding the team members 

23.   Monitoring and measuring customer experience and KPIs

24.   Managing periodic reporting on the progress to the management and the customer

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Job Responsibilities:

• You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
• You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
• You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
• You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
• You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.

Experience: 4 to 8 Yrs

Qualification: B.Tech / MCA

Required Skills:

• Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
• Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
• Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
• Background in and happy to work hands-on with technical troubleshooting and performance tuning.
• Supportive and collaborative personality - ability to influence and drive progress with your peers

Our Technology Stack:

• Docker/Kubernetes
• Cloud (AWS)
• Python/GoLang Programming
• Microservices
• Automation Tools

DevOps Engineer

Company Introduction 

https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.

In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.

A global business from the start, we have 60+  team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!

CometChat’s Mission

Enable meaningful connections between real people in an increasingly digital world.

CometChat’s Products

CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users. 

● Quickly build a reliable & full featured chat experience into any mobile or web app

● Fully customizable SDKs and API designed to help companies ship faster

At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.

 CometChat’s solutions are perfect for every kind of chat including:

● Social community – Allowing people in online communities to interact without moving the conversation to another platform

● Marketplace – Enabling communications between buyers and sellers

● Events – Bringing thousands of users together to interact without diminishing the quality of the experience

● Telemedicine – Making connections between patients and providers more accessible

● Dating – Keeping people engaged while they connect with one another

● And more!

CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!

Position Overview & Priorities:

The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.

Primary responsibility would be:

• Oversight of all server environments, from Dev through Production.
• Work on an infrastructure that is 100% on AWS.
• Work on CI/CD tooling which is used to build and deploy code to our cloud.
• Assist with day-to-day issue management.
• Work on internal tooling which simplifies workflows.
• Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.

Work Location:

We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.

Prioritized Experiences and Capabilities:

• 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
• Experience in AWS Infrastructure
• Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
• Strong background in Linux/Unix Administration
• DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
• Experience in Docker and Kubernetes.