11+ NPS Jobs in India

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Company Name : LMES Academy Private Limited

Website : https://lmes.in/

Linkedin : https://www.linkedin.com/company/lmes-academy/mycompany/

Role : Animator

Experience: 1 Year to 4 Years

Location: Pallavaram, Chennai, Tamil Nadu.

Job Overview:

We're looking for a Animator who is good at creating great user interfaces to join our friendly team in Chennai. If you have more than a year of experience and are good at talking with people and taking the lead, we'd like to talk to you. As an animator's job involves using artistic and technical skills to create moving images that tell stories, convey emotions, or communicate ideas. Whether working in film, television, video games, advertising, or other industries, animators bring characters, environments, and objects to life through various animation techniques.

*Requirements* :

✅Conceptualizing ideas

✅Creating character sketches

✅Develop storyboards for animation projects

✅Design elements of the animated environment

✅Creating animations on voice over briefs

✅Recording dialogue for the animation, where necessary

✅Collaborate with other creative teams

Brainstorm Force is a renowned product-based company that has developed popular tools such as the Astra theme, Starter Templates, ZipWP, and CartFlow, which are utilized by millions of businesses globally. We focus on creating high-quality digital products that empower businesses to achieve more with their online presence.

We are seeking an experienced Team Lead for our Websites Team, who will be responsible for managing web development projects from inception to completion. This role requires a dynamic leader who can ensure projects are delivered on time, within budget, and meet our high standards of quality and performance. The ideal candidate will be skilled in managing teams, with a strong understanding of web development, design aesthetics, user experience, and conversion optimization.

At Brainstorm Force, you’ll be part of a creative, forward-thinking team that values innovation and efficiency. We offer a flexible work environment with opportunities for growth and development.

Key Responsibilities:

• Lead and manage web development projects from start to finish.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Manage and lead a team of web developers and designers; providing guidance and support as needed.
• Collaborate with product managers, stakeholders, and marketing teams to understand requirements, and product features, and plan how we can transform those ideas into great-looking websites and landing pages.
• Share design ideas and plans with the team to ensure a cohesive and innovative approach to each project.
• Ensure the quality of design and user experience in all project deliverables.
• Conduct final testing and oversee the delivery of projects to ensure all elements meet the project specifications and quality standards.
• Maintain a hands-on approach to managing projects, involving themselves in design, coding, and troubleshooting.
• Ensure all web designs are optimized for speed, usability, and conversion.
• Stay updated with the latest trends in web design and development technologies.

Required Skills and Qualifications:

• Experience – 5 to 10 years.
• Experience in building 10+ complex website projects.
• Proven experience in communicating with cross-functional teams/clients.
• Proven experience in web development and project management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in WordPress, CSS, and preferably other platforms like Webflow.
• Solid understanding of on-page SEO, psychology, and marketing principles relevant to web design. 
• Knowledge of JavaScript and PHP.
• Knowledge of conversion optimization strategies.
• Experience with design tools such as Sketch and Figma.
• Proficiency in agile project management methodologies such as Scrum and Kanban.
• Experience with project management tools such as Jira, Trello, ClickUp, Asana.
• Good knowledge of WordPress page builders like Elementor and Spectra, as well as custom coding capabilities.
• Detail-oriented with a hands-on management style.

Who are we?

We are a team of designers, developers, and marketers.

As one of the most successful WordPress product companies globally, we have built an exciting place to work. We’re revolutionizing how people create websites and save money, time, and stress and empower web professionals to make beautiful websites faster than ever.

Our talented team creates products that help web professionals improve and simplify their lives. Our diverse group of individuals from all over the world ( India, US, UK, Philippines, Indonesia, Serbia, Romania, and more) work with a shared passion for product development and creating an outstanding user experience. Join a team of smart, ambitious, driven people who value open communication and processes. 🌍

What do we offer you?

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

• Competitive pay. 💸
• Work from anywhere.
• The opportunity to learn and grow in a fast-growing team.
• We don’t micro-manage. Manage your own time as you see fit 💁
• Flexible work environment – We believe that people work best when they have the freedom to work from wherever they choose. We don’t care where you are so long as you get the work done.
• Fun atmosphere – let your hair down now and then.
• Challenging tasks – Equip yourself by tackling new challenges.
• Limitless ability to grow within the company. Many of our employees have been with us for more than 5 years and continue to grow and learn along with us.
• Learn something new every day – Grow your career with bright possibilities
• Fitness Motivators – Join our #FitSharks cult to be a part of a journey to boost your fitness. 💪

Sounds like a good fit?

Want to apply for this position? Just fill in the form on this page. We look forward to hearing from you!

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Provide 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

Responsibilities:

• Review, Evaluate, and Validate technical requirements.
• Work and lead other team members to translate the requirements into final deliverables.
• Understand Storyboards and Visual mock-ups.
• Understand and utilize the latest tools, technologies, and trends in Web development.
• Ensure the deliverables meet Primathon standards, and guidelines.
• Developing your frontend capability in complex problems and expanding your horizon of technologies.
• Responsible for designing, coding and modifying web pages that are focused on content within the standards, guidelines and requirements of clients.
• Work with clients, and other team members as appropriate.
• Understand and utilise the tools and technologies being used.
• Work with CTO to keep on track with the project plan.
• Come up with efficient, modular and scalable solutions for business and technical problems.

Requirements:

• Experience with Frontend technologies (React.js ).
• Proficient understanding of web markups, including HTML, CSS-3
• Proficient with modern JavaScript (ES6+: classes, modules, arrow function, destructuring etc).

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile/desktop web app & handle its integration with the back-end. 

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React projects
• Develop application code and unit tests in the React. 
• Ensuring high performance

• BSc/BE/BTech in Computer Science, Engineering or a related field
• 1+ years Experience with React. Good to have working knowledge of React Native, Angular, VueJS
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands on and implements complex React modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Industry: Recruitment & Staffing (must have)

Required Experience and Qualifications:
- 2 years of experience
- Should have sold/is selling recruitment/talent/staffing/workforce solutions
- Hands-on experience in sales, business development, B2B, lead generation, telephone & email prospecting, corporate sales, market mapping & research, cold calling, appointment generation, etc
- Passionate about making talent acquisition cognitive
- New customer acquisition
- Ready to learn and unlearn

Benefits: Paid holidays, work detox leaves, menstruation leaves for women, robust incentive plans, education allowance, mobile reimbursement, etc.

Key Tasks and Duties:
- Prospecting for new clients/lead generation
- End-to-end B2B selling
- Monthly and annually new client acquisitions
- Direct communication with customers via e- mail and telephone to promote Reed & Willow & its Service Range
- Execute marketing plan/marketing campaigns (e.g. targeted e- shot, mail shot)
- Follow up and qualify contacts from web registrations, promotions, events, and other marketing and sales activities
- Preparation and presentation of results from campaigns
- Setting up Sales Meetings with qualified prospects
- Recording of all sales activities in the CRM- Market research feedback

Traits of our Team:
Motivation and drive: 
- Is driven and enthusiastic, which encourages commitment from others
- Responds positively to problems and uses them as an opportunity to do things differently or better

Planning and organizing: 
- Structures work to achieve the best outputs
- Anticipates and adjusts for problems and roadblocks, taking responsibility for prior commitments

Delivering results and continuous improvement:
- Is flexible and able to revise the plan when needed
- Analyses issues or set- backs without bias, and is open about mistakes to encourage learning
- Meets targets and deadlines