11+ NPS Jobs in India

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

 Key Responsibilities

AI Model Development 

 - Design and implement advanced Generative AI models (e.g., GPT-based, LLaMA, etc.) to support applications across various domains, including text generation, summarization, and conversational agents.

 - Utilize tools like LangChain and LlamaIndex to build robust AI-powered systems, ensuring seamless integration with data sources, APIs, and databases.

Backend Development with FastAPI

 - Develop and maintain fast, efficient, and scalable FastAPI services to expose AI models and algorithms via RESTful APIs.

 - Ensure optimal performance and low-latency for API endpoints, focusing on real-time data processing.

Pipeline and Integration

 - Build and optimize data processing pipelines for AI models, including ingestion, transformation, and indexing of large datasets using tools like LangChain and LlamaIndex.

 - Integrate AI models with external services, databases, and other backend systems to create end-to-end solutions.

Collaboration with Cross-Functional Teams

 - Collaborate with data scientists, machine learning engineers, and product teams to define project requirements, technical feasibility, and timelines.

 - Work with front-end developers to integrate AI-powered functionalities into web applications.

Model Optimization and Fine-Tuning

 - Fine-tune and optimize pre-trained Generative AI models to improve accuracy, performance, and scalability for specific business use cases.

 - Ensure efficient deployment of models in production environments, addressing issues related to memory, latency, and resource management.

Documentation and Code Quality

 - Maintain high standards of code quality, write clear, maintainable code, and conduct thorough unit and integration tests.

 - Document AI model architectures, APIs, and workflows for future reference and onboarding of team members.

Research and Innovation

 - Stay updated with the latest advancements in Generative AI, LangChain, and LlamaIndex, and actively contribute to the adoption of new techniques and technologies.

 - Propose and explore innovative ways to leverage cutting-edge AI technologies to solve complex problems.

Required Skills and Experience

Expertise in Generative AI 

Strong experience working with Generative AI models, including but not limited to GPT-3/4, LLaMA, or other large language models (LLMs).

LangChain & LlamaIndex 

Hands-on experience with LangChain for building language model-driven applications, and LlamaIndex for efficient data indexing and querying.

Python Programming 

Proficiency in Python for building AI applications, working with frameworks such as TensorFlow, PyTorch, Hugging Face, and others.

API Development with FastAPI 

Strong experience developing RESTful APIs using FastAPI, with a focus on high-performance, scalable web services.

NLP & Machine Learning 

Solid foundation in Natural Language Processing (NLP) and machine learning techniques, including data preprocessing, feature engineering, model evaluation, and fine-tuning.

Database & Storage Systems Familiarity with relational and NoSQL databases, data storage, and management strategies for large-scale AI datasets.

Version Control & CI/CD 

Experience with Git, GitHub, and implementing CI/CD pipelines for seamless deployment.

Preferred Skills

Containerization & Cloud Deployment 

Familiarity with Docker, Kubernetes, and cloud platforms (e.g., AWS, GCP, Azure) for deploying scalable AI applications.

Data Engineering 

Experience in working with data pipelines and frameworks such as Apache Spark, Airflow, or Dask.

Knowledge of Front-End Technologies Familiarity with front-end frameworks (React, Vue.js, etc.) for integrating AI APIs with user-facing applications.

What you’ll be doing

We are much more than our job descriptions, but here is where you will begin:

● Work with stakeholders (product owners, project managers and scrum masters) to define and clarify requirements.

● Hands-on development with both front-end, middle-tier and back-end programming.

● Leverage the DevOps team to ensure products can be built, deployed and tested across all of the release cycles from dev to production.

● Further your strong grasp of modern security principles and apply them to applications.

What you’ll need

Like us, you’ll be deeply committed to delivering impactful outcomes for customers.

● Experience developing macOS, iOS applications using Swift

● Experience releasing successful iOS applications on Apple App Store and Google Play.

● Excellent knowledge of the iOS ecosystem, including third-party libraries.

● Hands-on experience with Swift in a professional environment.

● Excellent understanding of Swift, Android UI design patterns and Material UI guidelines.

● Experience integrating Mobile Apps with back end Web Services (REST)

● Knowledge of the functional and asynchronous concepts in Swift language and asynchronous computing concepts.

● Knowledge of alternative Mobile App frameworks, tools and technologies such as Jenkins Continuous Integration Server, Git, and Maven.

● Proficiency in Java, Objective-C desirable but not required.

Exp: 8 to 12

Location: Bangalore

NP: immediate/Serving

Skill Required:

• Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
• Additional Skill Set: Automation & Dell ECS

Kindly share your updated Resume

EXP:

CTC:

ECTC:

NP:

Offer:

Current Location:

Education:

*4 - 10 Years Experience

* Engineering Graduates

* Must have experience in Commercial complexes, Apartments, Hirise Building, and Gated Community.

* Position will be available or Closed by march or April Months.

Job description

The Purchase Manager will lead and oversee the procurement process for our real estate and construction projects. The ideal candidate should possess 8-15 years of procurement experience, with a strong focus on the construction and materials industry. We offer a competitive salary reflective of industry standards.

Responsibilities:

Procurement Planning:

• Collaborate with project managers to comprehend procurement requirements.
• Gain a thorough understanding of the requirements and technical requirements of the product or service.
• Develop procurement plans for timely and cost-effective material, equipment, and service procurement.
• Conduct market research to identify potential suppliers and maintain a robust supplier database.

Supplier Management:

• Evaluate suppliers based on quality, reliability, and cost-effectiveness.
• Negotiate and manage supplier contracts.
• Monitor supplier performance, resolving any issues promptly.
• Cultivate strong relationships with suppliers for material and service availability.
• Updating of supplier database with the latest entrants and the evolving technologies relevant to the industry

Purchase Order Management:

• Review and convert purchase requisitions into accurate and complete purchase orders.
• Monitor and track purchase orders to ensure on-time delivery.
• Coordinate with project teams and suppliers to resolve delivery or quality issues.

Cost Management:

• Analyze market trends, prices, and supplier performance for cost-saving opportunities.
• Implement cost control measures without compromising quality.
• Conduct periodic audits for compliance with procurement policies.
• Analyze every material or product to ensure the pricing is appropriate for the product procured.

Inventory Management:

• Manage inventory levels for optimal stock availability.
• Coordinate with warehouse and project teams to track and reconcile inventory.
• Implement inventory control measures to minimize stock-outs and excess inventory.

Compliance and Documentation:

• Ensure compliance with company policies, procurement regulations, and applicable laws.
• Maintain accurate procurement records and documentation.
• Prepare reports and provide updates on procurement activities to management.

Qualifications:

• 4 - 10 years of procurement experience in the real estate or construction industry.
• Residential purchase experience is essential.
• Strong Proficiency in MS Office (Excel, Word).
• Experience in preparing MIS reports as per management requirements.
• Strong knowledge of procurement processes, vendor management, and supply chain management.
• Excellent negotiation and communication skills.
• Proficient in procurement software (ERP) and other relevant tools.
• BE, BTech or Master's degree in Business Administration, Supply Chain Management, or a related field (preferred).
• Good Analytical skills to review the quotations and understand the intricacies.
• Financial acumen to grasp the impact of procurement decisions on the overall budget.
• Strategic thinking to develop and implement cost-effective procurement plans that align with the organization's goals.
• Maintaining ethical standards in procurement practices ensures transparency, fairness, and integrity, which is crucial for long-term success and cost management.
• Being adaptable to changes in the market, industry regulations, or organizational priorities allows for agility in adjusting procurement strategies for optimal cost management.
• Good understanding on National Building Code (NBC) of construction

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

Core Competency:

• Extensiveexperiencewith C# and ASP.net/.NETCore 2.0 / .NET WebAPI core framework framework • concept's and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics, Queues & Publish Subscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with database development including relational database design, SQL, and ORM • Agile Delivery experience • Deploying .Net Core web application/API in Windows and Linux • Experience with web developmenttechnologiesincludingASP.NET, MVC3, EF, HTML, JavaScript, • JQuery, AJAX and CSS, LINQ. • Experience with core Microsoft.Net technologies including WCF, LINQ, and EF • Experience designing and developing enterprise-grade software • Experience with source control management systems and deployment environment • Experience with debugging, performance profiling and optimization. • Comprehensive understanding of object-oriented and service-oriented applicationdevelopment,techniques and theories • Internally motivated, able to work proficiently both independently and in a team environment • Strong communication skills with both internal team members and external business stakeholders • Experience with user interface design and prototyping

If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals  make a positive impression on guests and keep operations flowing. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Before guests leave, front office executives may hand them cards to rate satisfaction & explain to them about other services & offers that the company is running. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include Interpersonal skills, Customer-centric, Multitasking, Attention to detail