11+ NPS Jobs in India

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

Job Title: HR IT Recruiter

Location: Hyderabad (Work from Office)

Company: InfoGrowth Private Limited

Employment Type: Full-Time

About InfoGrowth:

InfoGrowth Private Limited is a dynamic company headquartered in Hyderabad, offering a wide range of services such as Digital Marketing, IT Managed Services, Cloud Services, Software Development, IT Consulting, BPO, Sales & Customer Support, among others. We are focused on both domestic and international markets.

Job Overview:

We are looking for an experienced HR IT Recruiter to join our growing HR team. The ideal candidate will be responsible for managing the full recruitment cycle for IT positions, including sourcing, interviewing, and onboarding top talent in various IT domains. This role demands a deep understanding of IT roles and the ability to align recruitment efforts with InfoGrowth's strategic business objectives.

Key Responsibilities:

• End-to-End Recruitment: Manage the entire recruitment process, from understanding job requirements to sourcing, interviewing, and hiring IT candidates.
• Sourcing Candidates: Use various platforms (LinkedIn, job portals, social media, and networking) to actively search for and engage qualified candidates.
• Screening: Conduct initial screening calls to assess candidate qualifications, experience, and cultural fit.
• Interview Coordination: Schedule and coordinate technical and HR interviews with relevant stakeholders.
• Stakeholder Management: Collaborate with hiring managers and department heads to define position requirements, ensure alignment, and provide regular updates.
• Offer Management: Assist in offer creation, negotiation, and ensuring smooth onboarding processes.
• Talent Pool Development: Maintain and update the candidate pipeline for future hiring needs.
• Employer Branding: Help promote InfoGrowth's employer brand through engagement initiatives, campus recruitment, and industry partnerships.
• Market Research: Stay updated on IT industry trends, salary benchmarks, and talent availability to provide strategic insights to the team.

Required Skills and Qualifications:

• Educational Background: Bachelor’s degree in Human Resources, Information Technology, or a related field.
• Experience: 2-5 years of IT recruitment experience, preferably in an agency or corporate setting.
• IT Knowledge: Strong understanding of various IT roles and technologies (e.g., Cloud, DevOps, Software Development, Data Analytics, Cybersecurity, etc.).
• Sourcing Skills: Hands-on experience using job boards, LinkedIn Recruiter, and other recruitment tools.
• Communication Skills: Excellent verbal and written communication to engage candidates and coordinate with internal teams.
• Relationship Management: Ability to manage relationships with hiring managers and candidates, ensuring a smooth recruitment experience.
• Organizational Skills: Strong attention to detail and ability to manage multiple open positions simultaneously.
• Teamwork: Collaborative mindset to work closely with HR and cross-functional teams.

Preferred Skills:

• Knowledge of HRIS and ATS software.
• Experience in volume hiring for IT positions.
• Understanding of cloud platforms like AWS, Azure, GCP, and DevOps tools.

Why Join InfoGrowth?

• Opportunity to be part of a growing company with a focus on IT and cloud services.
• Work in a collaborative environment where your contributions are valued.
• Competitive salary and benefits package.
• Career growth opportunities with exposure to a wide range of industries and clients.

Our client is the world’s largest media investment company and are a part of WPP. In fact, they are responsible for one in every three ads you see globally. We are currently looking for a Senior Software Engineer to join us. In this role, you will be responsible for coding/implementing of custom marketing applications that Tech COE builds for its customer and managing a small team of developers.

What your day job looks like:

• Serve as a Subject Matter Expert on data usage – extraction, manipulation, and inputs for analytics
• Develop data extraction and manipulation code based on business rules
• Develop automated and manual test cases for the code written
• Design and construct data store and procedures for their maintenance
• Perform data extract, transform, and load activities from several data sources.
• Develop and maintain strong relationships with stakeholders
• Write high quality code as per prescribed standards.
• Participate in internal projects as required

 
Minimum qualifications:

• B. Tech./MCA or equivalent preferred
• Excellent 3 years Hand on experience on Big data, ETL Development, Data Processing.

    What you’ll bring:

• Strong experience in working with Snowflake, SQL, PHP/Python.
• Strong Experience in writing complex SQLs
• Good Communication skills
• Good experience of working with any BI tool like Tableau, Power BI.
• Sqoop, Spark, EMR, Hadoop/Hive are good to have.

About the company:

Our Client is a food platform based in India that focuses on bringing together digital-first brands, experiences, and retail destinations to cater to discerning consumers. Led by industry stalwarts, who previously operated Foodhall, a leading gourmet food retail chain in India, and former Managing Director of Future Consumer Limited, the company aims to shape the narrative around food in the country.

To further enhance its presence, the company is opening a chain of retail stores targeting young gourmet food lovers in Delhi NCR, Mumbai, and Bangalore. These interactive spaces will offer epicurean treats for cooking, eating, and entertaining, and will feature better-made, new-to-market products and new-age brands. Orders placed on digital platforms will be fulfilled through a same-day home delivery network, and the stores will be supported by state-of-the-art commissaries in the three cities.

Our client is backed by a venture-backed, digital-first brand development platform. They partner with passionate entrepreneurs to build authentic, profitable, and experience-led brands that cater to the new generation of Indian consumers. Their team combines their collective learning and experience with data science, digital ethnography, and technology platforms to create brands that connect with consumers.

What you’ll be doing?

• Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
• Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
• Substantial experience with high throughput web services.
• Experience in using cloud platforms like Amazon.
• Knowledge of Frameworks like Express, Koa, Zend, etc.
• Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
• Fluent in various automation testing, performance testing, and deployment tools.
• Decent Understanding of Working on Agile Software Development Methodology.

What you’ll bring?

• We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
• The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
• The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
• Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development

Why work with us?

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
• You will work with a solid set of people from diverse backgrounds.
• You will independently lead projects and have ownership of your deliverables.
• You will be pushed out of your comfort zone and watch your learning curve spike

Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

Main Responsibilities:

• To work on existing and future applications as required
• Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
• Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
• Report status to management on project progress
• Identify and escalate related issues and risks
• Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
• Assess current modules and offer performance improvements techniques  
• Make sure Database Design Standards/coding standards established by ABD are followed
• Constant communication with ABD leadership team in US.
• Problem Solving ability with “Can-do” attitude
• IT experience in Banking industry is preferred

Candidate Profile

• Minimum 5-8 years of experience and bachelor’s degree in Engineering, Accounting, Finance, or equivalent with good communication Skill
• Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
• Microsoft .Net (ASP.NET & ASP .NET CORE)
• C#, JavaScript, CSS, JQuery /Angular 2 +(Angular version 2 or higher), Typescript
• MVC and WebAPI
• MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
• Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

# Responsibilities:

• Build the APIs and internal mechanisms of the backend across all our services.
• Architect and provide guidance on building end-to-end systems optimized for speed and scale.
• Build and lead engineering teams to achieve product roadmap milestones.
• Oversee the research and development of new products and technologies.
• Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers as we create reliable APIs
• Represent and evangelize engineering team in events, talks, conferences, etc.
• Be available for troubleshooting in case of backend emergencies.

# Requirements:

• Bachelor's in Computer Science or any Engineering domain with experience in Software Programming.
• 2-5 years of experience building large-scale software applications.
• Highly proficient with Java and knowledge of the many intricacies of Spring Boot.
• Proficient with MongoDB and Redis. Knowledge of Aerospike, other databases would be a bonus.
• Good understanding of distributed systems (servers, databases, etc.).
• Positive and solution-oriented mindset and comfort working in a highly agile, intensely iterative software development environment.