Content Editor

Key Responsibilities:

Sales and Business Development:

• Lead the branch team to achieve sales targets for Loan Against Property (LAP) products, ensuring overall growth in the branch's portfolio.
• Develop and implement strategies to acquire new clients, cross-sell products, and maintain long-term relationships with customers.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of market demands.
• Promote the LAP product offerings through various channels, including partnerships, referral networks, and local events.

Team Leadership and Management:

• Manage, mentor, and guide the sales and operational teams to achieve individual and branch-wide sales goals.
• Conduct regular performance reviews and provide coaching and training to enhance the sales team’s skills.
• Ensure adherence to organizational standards and processes in customer acquisition and relationship management.

Customer Relationship Management:

• Establish and maintain strong relationships with key clients, stakeholders, and other business partners.
• Provide high-level support for the LAP product offering, including assisting clients with queries and guiding them through the loan process.
• Resolve customer issues or concerns related to LAP applications and ensure timely and efficient processing.

Operational Management:

• Oversee the day-to-day operations of the branch, including loan origination, documentation, disbursement, collections, and compliance.
• Ensure the branch maintains a smooth, efficient, and compliant operation in line with internal policies and external regulations.
• Monitor and maintain branch financials, including revenue, expenses, and profitability.

Reporting and Compliance:

• Provide regular reports to senior management on branch performance, including sales achievements, operational issues, and market trends.
• Ensure all processes comply with regulatory guidelines, including KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.

Role Overview

We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)

and strong scripting and data-handling skills.

This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.

Key Responsibilities

·    Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.

·    Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.

·    Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.

·    Write natural language instructions aligned with ServiceNow’s business logic and workflows.

·    Use SQL queries for validation and quality checks of task data.

·    Apply prompt engineering techniques to guide model reasoning.

·    Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).

·    Create and maintain documentation of scenario patterns and best practices.

Required Experience

·    4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).

·    Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.

·    Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.

·    Exposure to AI model training workflows or structured data design is a plus.

Preferred Qualifications

·    ServiceNow Certified System Administrator (CSA)

·    ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)

·    Exposure to AI/ML workflows or model training data preparation.

·    Excellent written and verbal communication skills, with client-facing 

Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

Position Overview

We're seeking a skilled Full Stack Developer to build and maintain scalable web applications using modern technologies. You'll work across the entire development stack, from database design to user interface implementation.

Key Responsibilities

• Develop and maintain full-stack web applications using Node.js and TypeScript
• Design and implement RESTful APIs and microservices
• Build responsive, user-friendly front-end interfaces
• Design and optimize SQL databases and write efficient queries
• Collaborate with cross-functional teams on feature development
• Participate in code reviews and maintain high code quality standards
• Debug and troubleshoot application issues across the stack

Required Skills

• Backend: 3+ years experience with Node.js and TypeScript
• Database: Proficient in SQL (PostgreSQL, MySQL, or similar)
• Frontend: Experience with modern JavaScript frameworks (React, Vue, or Angular)
• Version Control: Git and collaborative development workflows
• API Development: RESTful services and API design principles

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP)
• Knowledge of containerization (Docker)
• Familiarity with testing frameworks (Jest, Mocha, or similar)
• Understanding of CI/CD pipelines

What We Offer

• Competitive salary and benefits
• Flexible work arrangements
• Professional development opportunities
• Collaborative team environment

We are looking for an experienced and creative Freelance Product Designer to join our team!  As the Freelance designer, you will be responsible for delivering the optimal user experience  across our product portfolio spanning web and mobile apps. This is a high visibility role and  has a large contribution to the overall success of the product and customer satisfaction. The  

role requires deep collaboration with the product, technology, marketing and sales teams.  This role might include some people management responsibilities. 

• Craft every detail of new and existing product features, from understanding  the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live. 
• Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience. 
• Create design systems that help with a common design language across the  entire product portfolio in a distributed team. 
• Aid product marketing in telling the product stories in the best way possible  to help users in product adoption and onboarding. 
• Build and implement processes for user testing. Take a data driven approach to decision making. 

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do  not match all of it. We are open to promising candidates who are passionate about their  work and are team players. 

• 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product. 
• Track record of building products from scratch and taking complete  ownership of design output. 
• Take pride in whatever work you do. Feel a sense of pride in building things  that are clearly valued by the customer. Aim for pixel perfection. 
• Believes deeply in data driven decision making and experimentation.  Understand that what is right is way more important than who is right. 
• Excellent interpersonal and communication skills to thrive in a multidisciplinary team. 
• Passionate about building great products that the person can be proud of.
• ‍Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges 

You will closely work with technology, design, sales and customer care teams. You'll report  to head of product development. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

‍

• Bachelor’s degree in computer science, software engineering, or a related field
• Experience writing code in Java, JavaScript, HTML, CSS, and C# 
• Experience using SQL to update and retrieve data
• Experience in front-end or back-end software development for UNIX or LINUX
• Experience with .Net and AngularJS / React / Vue frameworks
• Experience with database management and security a plus
• Analytical skills
• Communication skills

Strategy & Operations Manager – 2022 

JOB DESCRIPTION  

As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through 

Roles & Responsibilities:  

A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through, 

• Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company 
• Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.) 
• People & Management – for work, right utilization & upskilling 
• Continuous Reviews, Audits & Feedback ensure adherence  
• Use of the right tools & techniques for ease, reuse, scalability & management – across operations 
• Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc. 
• Bringing in mature practices to the way we do business for the betterment. 
• Helping avoid waste and add value – in terms of work executed, value delivered to the customers 

To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance. 

Scope in terms of functions/departments:  

• All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective 
• Training & Development 

Team you will be working with:  

• CEO & Org Maturity Team 
• Org Performance & Customer Delivery Team 
• Project Managers 

Experience/Qualifications 

• Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected 
• Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations 
• B Tech with MBA from Premier Institutes preferable 
• Experience in tech project implementations – in the capacity of operations manager 

ABOUT MANOMAY  

Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).   

Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.   

Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.