Marketing Executive

6+ Years of Experience | Expertise in .NET, Vue.js, and Angular

A skilled Front-End Developer with over 6 years of experience in building responsive and dynamic web applications. Proficient in Vue.js, Angular, and .NET Framework/Core, with strong knowledge of HTML5, CSS3, JavaScript, and TypeScript. Adept at integrating APIs, optimizing application performance, and developing reusable UI components using state management tools like Vuex, RxJS, and NgRx.

Experienced in delivering scalable and maintainable solutions across industries, collaborating with cross-functional teams to meet business goals. Proficient in version control systems like Git and build tools like Webpack with expertise in CI/CD pipelines for seamless deployment.

Passionate about crafting user-friendly, high-performing applications with a focus on clean code and best practices. Consistently delivers innovative solutions to enhance user experience and improve development workflows.

Requirements:

1. .NET Experience: 6+ years of experience with .NET framework, including C#, (link unavailable), and MVC.

2. Vue.js Experience: 5+ year of experience with Vue.js, including Vue Router, Vuex, and Vue CLI.

3. Angular Experience: 5+ year of experience with Angular, including Angular CLI, Angular Material, and Angular Universal.

4. Frontend Development: 6+ years of experience with frontend development, including HTML, CSS, JavaScript, and modern frontend frameworks.

5. JavaScript Expertise: Strong expertise in JavaScript, including ES6, ES7, and modern JavaScript features.

6. CSS Expertise: Strong expertise in CSS, including CSS3, Sass, and Less.

7. Version Control: Experience with version control systems, including Git and SVN.

8. Agile Methodologies: Experience with Agile development methodologies, including Scrum and Kanban.

Tools: Angular, Vue.js, .NET Core, Bootstrap, SCSS, Docker.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

• Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
• Connect activities and deliverables to business outcomes.
• Should be highly granular & hands-on.
• Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
• Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
• Should be data obsessed.
• Derive insights from data and use the same for product improvements and iterations.
• Also educate cross functional teams with actionable derived from deep data insights.
• Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
• Candidate must push to allocate technical resources strategically among products.
• Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
• Design and execute a continuous testing plan for important end-to-end flows working

• Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
• Should have the ability to define economic rationale for every major effort and translate into metrics.
• Hand in hand with QA team to deliver excellent experience.
• Work experience in the Ecommerce industry is highly preferred.
• Desired Skills: - Passionate about building world class products on the web / mobile

• Foster New Relationships with Taxi Operators, Taxi Drivers, Automobile OEM Partnership, Educate them @ the Mobile App/Software Offerings & Benefits, to convert them into signing up for the taxi application
• Maintain Existing relationships & maintain healthy nature of business to generate the Referral programs with Travel agencies and Consolidators
• Handling the Business Development activities in his/her area, assigned
• Identify & Develop Business Opportunities for product solutions for tie-up in terms of large groups of Taxi man, Selling salient points & get them to enrol along with other taxi friends of them, whilst driving things in very social & friendly manner
• Providing training on Mobile app interface and managing its implementation
• Identify opportunities to sell product & solutions in order to generate revenue for the organization by presenting new/existing products and services and enhance existing relationship
• Ensure optimum usage of the Mobile app provided to Taxi fellows & give them basic training of the mobile app to make them understand & increase the usage pattern
• Making Daily sales calls to get to the taxi people and engage with them in formal & informal way for adoption of the mobile app
• Organise small training session in office to get them more understanding
• Introducing VAS services like paying taxes, insurance, RTO regulatory paper filling & take them to centre/offices for guidance
• Encourage them to make more enrolment & design a referral program new products and functionalities on the applications of existing clients / OLTAs.
• Should be able to find new avenues & targets for finding new Taxi Operators by tie-up with Existing Database, cull out from internet the required churn of new people to call & meet them personally
• This is sales with personal driven strategy to achieve required set of targets & maintain relationship with them as well
• Solve queries of existing drivers & encourage them to resolve other queries when they are fully equipped
• Organise multiple training programs, Learning Workshops, Complaint of Mobile app for increasing overall business from exiting & new mobile app signup
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving sales presentations to prospective customers. 
• Monitoring industry trends as well as competition.