Automation Test Engineer

Job Description – AI Tech Lead

Location: Bangaluru

Experience: 10+ Years

Function: AI Center of Excellence (CoE)

Reporting To: Senior Vice President – CX / Head of AI CoE

We are seeking two highly experienced AI Tech Leads (AVP/DGM level) to drive the architecture, development, and delivery of large‑scale AI solutions spanning Predictive AI, GenAI, and Agentic AI across BPM, IT Services, Digital, Data Engineering, and Enterprise Transformation programs.

The role demands strong technical leadership, solution design capabilities, hands‑on execution ownership, and the ability to lead multi‑disciplinary teams to deliver scalable, production‑grade AI systems.

2. Key Responsibilities

A. Solution Architecture & Strategy

• Lead end‑to‑end solution architecture across Predictive AI, GenAI, Agentic AI, and enterprise data ecosystems.
• Partner with business and technology teams to define AI strategy, technical roadmaps, and implementation frameworks.
• Translate business goals into scalable AI architectures leveraging microservices, distributed systems, and modern AI toolchains.
• Own architectural decisions on model design, data pipelines, deployment frameworks, MLOps stack, and scaling strategies.

B. Project Delivery & Execution Leadership

• Drive the complete AI project lifecycle: Requirement Analysis → Architecture → Model Development → Engineering → Deployment → Monitoring.
• Lead AI engineering teams in developing production‑grade ML/GenAI/Agentic solutions with high reliability and performance.
• Establish and enforce engineering best practices, coding standards, DevOps/MLOps processes, and quality controls.
• Manage multiple concurrent AI initiatives with strong governance, risk mitigation, and stakeholder communication.

C. Technical Hands-on Expertise

• Architect and build complex AI systems involving:
• Large Language Models (LLMs) & GenAI apps
• Agentic workflows and autonomous task orchestration
• Predictive modeling, forecasting, optimization, and statistical modeling
• Knowledge graphs, vector databases, embeddings
• Data engineering pipelines (ETL/ELT) and cloud-native architectures
• Drive model evaluation, experimentation, benchmarking, A/B testing, and continuous improvements.

D. Team Leadership & Mentoring

• Lead and mentor a team of AI engineers, data scientists, MLOps engineers and developers.
• Build internal capabilities by establishing training, code reviews, reusable accelerators, and technical playbooks.
• Actively collaborate with product managers, data engineering teams, CX strategy teams, and domain SMEs.

E. Stakeholder & Client Management

• Act as a technology partner during client discussions, proposals, RFP responses, and solution demonstrations.
• Communicate complex AI concepts to CXOs, business leaders, and non-technical stakeholders seamlessly.
• Support pre-sales with solutioning, effort estimation, and technical presentations.

3. A. Technical Skills

• Strong proficiency in Python, cloud platforms (Azure/AWS/GCP), and AI frameworks (TensorFlow, PyTorch, LangChain, LlamaIndex).
• Hands-on experience building applications using:
• LLMs, RAG, fine‑tuning, prompt engineering
• Autonomous AI agents & multi-agent systems
• Predictive ML models (Regression, Classification, Clustering, NLP, CV)
• Expertise in microservices architecture, API design, scalable deployments.
• Strong command over SDLC, Agile methodologies, CI/CD, DevOps & MLOps.
• Experience with data engineering tools: Spark, Databricks, Airflow, Kafka, SQL/NoSQL, and modern data lakehouse platforms.

B. Functional & Domain Skills

• Experience working in BPM, Customer Experience, Digital Transformation, IT Services.
• Ability to map AI use cases to business value: workflow optimization, automation, customer experience, operations, and analytics.

C. Leadership & Soft Skills

• Strong team leadership and mentoring experience.
• Excellent communication, client-facing abilities, and stakeholder management skills.
• Strong decision-making, problem-solving, and delivery ownership.

4. Qualifications

• Bachelor’s / Master’s in Computer Science, Engineering, Data Science, or related fields.
• 10–15 years total experience with at least 5+ years leading AI/ML projects.
• Demonstrated success delivering large-scale AI programs in enterprise environments.
• Certifications in AI/ML, cloud, or architecture (preferred).

Key Skills

• ServiceNow ITOM
• Discovery
• Service Mapping
• Event Management
• CMDB, IRE, CSDM
• MID Server
• JavaScript, Glide Scripting
• REST/SOAP Integrations
• Flow Designer, Integration Hub
• Dynatrace, Datadog, Splunk
• AWS, Azure, Kubernetes
• Linux, Windows Administration
• SNMP, SSH, WMI
• PowerShell, Bash

Experience

5+ years ServiceNow Development

3+ years ITOM (Discovery, Service Mapping, Event Management)

Mandatory Certifications

CSA (Certified System Administrator)

CAD (Certified Application Developer)

CIS – Discovery

Preferred Certifications

CIS – Service Mapping

CIS – Event Management

We are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.

Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree

Job Responsibilities:

• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team

• Have minimum 3 years of AWS Cloud experience.

• Well versed in languages such as Python, PySpark, SQL, NodeJS etc

• Has extensive experience in the real-timeSpark ecosystem and has worked on both real time and batch processing

• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.

• Experience with modern Database systems such as Redshift, Presto, Hive etc.

• Worked on building data lakes in the past on S3 or Apache Hudi

• Solid understanding of Data Warehousing Concepts

• Good to have experience on tools such as Kafka or Kinesis

• Good to have AWS Developer Associate or Solutions Architect Associate Certification

• Have experience in managing a team

Salesforce Developer

Job Summary:

Salesforce Developer will work with business and technology partners to maintain and enhance their Customer Relationship Management system (Salesforce.com). You must be a leader and a self-starter with the ability to propose innovative solutions based on a solid understanding of business strategy, regulatory changes, industry direction, and above all, Salesforce platform expertise key to creating an efficient, comprehensive and visually optimized product.

Experience: 3+ years

Responsibilities and Duties:

• Design and implement the key technical components of the solution and help the team to develop and deliver the project deliverables.
• Identify and confirm technical design risks, and develop mitigating approaches, judge the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
• Help reduce the overall project technical risk by uncovering design issues early in the project life-cycle, share implementation best practices, and recommending solution alternatives.
• Partners with the Technical Lead to conduct design/code reviews during major project milestones.

Required Skills :

• 3+ years overall experience, with a minimum year of experience in Salesforce with proven capability in designing software on the Force.com platform, with hands-on participation.
• Strong technical foundation including knowledge of different programming paradigms OOP/ Functional Programming/ Procedural Programming.
• Hands-on experience in LWC
• Advanced knowledge of Apex, VisualForce, Lightning, Chatter API, Connect API, Tooling API, Metadata API, Rest API, SOAP API, Bulk API, etc.
•  Extending functionality via Workflows, Apex code, Triggers, Apex Email Services, SOQL, Apex Web Service Callouts, Scheduled, Batch, Asynchronous, SOQL/SOSL
• Must already be working as a Salesforce Developer or a Senior Salesforce Developer
• Good knowledge of Lightning Web Components or Aura Components is a must.
• Strong experience in Agile methodology and ability to deliver in a global team environment with members working remotely in various time zones
• Communication Skills must be excellent across roles

Good to Have:

- PD1 Certification

- Good Knowledge of JavaScript frameworks like React, Angular, Backbone, etc.

RESPONSIBILITIES:

- Help your engineers grow their skills and experience

- Conduct code reviews, and make technical contributions to product architecture as well as get involved in solving bugs and delivering small features

- Hold regular 1:1's with all members of the team, give regular and clear feedback around the individual's performance

- Foster technical decision-making on the team, but make final decisions when necessary

- Provide oversight and leadership to a team of developers to ensure timely execution of team and project deliverables

- Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business

REQUIREMENTS:

- 6+ years of experience in software development and 1+ in team management.

- In-depth technical experience in at least one of the core languages, frameworks, or technologies used in backend development.

- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.

- Extensive experience in developing, deploying, and integrating software solutions.

- Proficiency in documenting processes and monitoring performance metrics.

- Knowledge of best practices related to design principles, API development and software architecture.

- Ability to keep up with software industry trends and innovation.

- Exceptional interpersonal and communication skills.

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

Below is the Job Description for the position of DevOps Azure Engineer in Xceedance co.

Qualifications BE/ B.Tech/ MCA in computer science

Key Requirement for the Position Develop Azure application design and connectivity patterns, Azure networking topologies, and Azure storage facilities.
• Run code conformance tools as part of releases.
• Design Azure app service web app by using Azure CLI, PowerShell, and other tools.
• Implement containerized solution using Docker and Azure Kubernetes Service
• Automating the build and deployment process through Azure DevOps approach and tools from development to production
• Design and implement CI/CD pipelines
• Script and update build and deployments.
• Coordinate environment usage and alignment.
• Develop, maintain, and optimize automated deployments code for development, test, staging and production environments.
• Configure the application and container platform with proactive monitoring tools and trigger alerts through communication channels
• Develop infrastructure and platform code
• Effectively contribute to building the overall knowledge and expertise of the technical team
• Provide Level 2/3 technical support
Location Noida or Gurgaon