10+ MS-Word Jobs in Bangalore (Bengaluru) | MS-Word Job openings in Bangalore (Bengaluru)

Looking for an experienced Business Analyst with a strong data analytics background in Supply Chain Domain and willing to learn new technologies. This role is responsible for developing and enhancing products in supply chain, manufacturing, and unstructured data.  

What You'll Do

•       Discuss with customers/SME to understand business processes and formulate solutions to intricate requirements.

•       Working with large datasets from disparate systems to derive trends, patterns, and correlations that integrates with data-driven solutions. 

•       Play a key role in enhancing the value of products and services.  

•       Produce quality deliverables like, high and detailed level designs including data model, API specifications, wireframes, program logics, user requirement documents etc.

•       Collaborate with the development team to ensure development is carried out as per the specifications. Guide the young development team with creative logics to solve complex requirements.

•       Create test scripts and carry out functional testing, generate test results and ensure development is done as per expectations.

•       Create WBS of new project/activity with task timelines and milestones with business outcomes . Estimate efforts required for each task.

•       Ensure delivery of the tasks are as per the project timelines. Contribute to the achievement of Project KPI’s.

•       Follow project management process as defined for the project (JIRA / any other application).

•       Attend daily or periodic meetings with the clients, present status and discuss requirements, challenges and manage situations. 

•       Establish good relations with the clients and look for new business opportunities identified by gaps or pain points faced by them.

•       Acting as a single source of contact for the business requirements for the delivery team. 

•       Prioritize, Manage & Deliver multiple tasks meeting aligned timelines, with optimal quality and optimize customer satisfaction.

•       Work in a distributed team environment across multiple time-zones.

•       Requirements

•       Bachelor's degree or equivalent practical experience

•       5+ years of experience in the role of a Business Analyst.

•       A positive and welcoming attitude to undertake multiple complex tasks despite time constraints and effectively managing them. 

•       Self-directed, self-driven and proactive approach to solve problems leveraging available resources.

•       Possess analytical way of thinking and troubleshooting issues.

•       Excellent client-facing, interpersonal and communication skills.

•       Hands-on with SQL Data analysis.

•       Proficient in Excel, MS Word, and MS PowerPoint.

•       Proficient in Jira - decompose business processes into epics, user stories, acceptance criteria and manage product backlog.

•       Ability to create good project documentation.

•       Nice to Have

•       Functional experience in SAP/JDE in Supply chain: production/procurement/sales and distribution. 

•       A good understanding of business processes in cross functional areas.

•       Experience and knowledge in analyzing supply chain tables/data of at least one ERP system, SAP or JDE. Knowledge in how tables can be joined to bring out a business reporting requirement.

•       E2E ERP implementation experience is an added advantage.

•       An understanding of Visualization tools (e.g. Tableau/Power BI/Graph UI)

•       Experience on Consumer, Pharma/Life-Sciences industry.

•       Basic ability to understand technical code ABAP / Python etc. 

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.

Responsibilities:

·      Optimize sales processes and workflows for maximum efficiency.

·      Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.

·      Analyze sales data and prepare reports to provide insights and recommendations.

·      Forecast sales and set goals for the team

Requirements:

·      Excellent communication and collaboration skills

·      Problem-solving and critical thinking abilities.

·      Knowledge of market trends and competitive landscape.

• · Detail-oriented with exceptional organizational skills

Summary:

The Learner Company is an education start-up that designs personalized learning experiences by integrating them with the best of what technology offers. We are currently building an online learning engine to host adaptive online courses, simulations, and multiplayer games for institutional partners. We are now in the software development stage of the project.

We are looking for a full-stack developer to join our development team. The developer will be responsible for the overall development and implementation of front and back-end software applications. Their responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.

We are looking for an individual who is optimistic about technology and people, is open to and excited by new ideas, and considers themselves a life-long learner.

Responsibilities:

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

Required Competencies:

• Bachelor’s degree in computer engineering or computer science.
• Previous experience as a full stack engineer.
• Advanced knowledge of front-end languages including HTML5, CSS, TypeScript, JavaScript, C++, JQuery, React.js and Next.js.
• Knowledge of relational database systems and SQL.
• Familiarity with AWS architecture and working knowledge of services like S3, SES, EC2, RDS and more.
• Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
• Advanced troubleshooting skills.
• Familiarity with MS Word, Excel, PowerPoint, Notion, Veed.io, Linear, Intercom, Plateau, and Miro.
• A strong belief that a team as a whole is greater than the sum of its parts.
• Excellent leadership, communication, and organization skills
  
  

Experience Needed: 2+ Years

Location: Bengaluru

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

● Generate loan leads from the partnered institutions, open market and through different channels on the field.
● Develop and maintain relationships with partnered institutions and repeat business
and referral/s.
● Arrange and plan events to generate leads, and handle product queries and
service issues in the partnered institutions.
● Meet clients, verify documents, process files, coordinate for sanction /
disbursement of loans, personalized service to clients.
● Ensure the achievement of a given business target in your territory.

Experience: 1year+ in Banking sales such as personal loans, and home loans.

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal