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Media Management Jobs in Bangalore (Bengaluru)

11+ Media Management Jobs in Bangalore (Bengaluru) | Media Management Job openings in Bangalore (Bengaluru)

Apply to 11+ Media Management Jobs in Bangalore (Bengaluru) on CutShort.io. Explore the latest Media Management Job opportunities across top companies like Google, Amazon & Adobe.

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CommVault Systems
Bengaluru (Bangalore)
4 - 7 yrs
₹4L - ₹17L / yr
Media Management
SAN
Network-attached storage (NAS)
Active Directory
Linux/Unix
+1 more
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault's customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our Media Management group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our Media Management Group is focused around but not limited to backups of storage technologies within the Commvault suite, this includes SAN, NAS, Netapp, storage appliances. We are a source of expertise for not just our customer base but also our partners and consultants on site.Why Commvault?You get the - Freedom to make an impact, together- . We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we- re passionate about equality and integrity. We go beyond- each and every day.Position Responsibilities include :- Troubleshoot and resolve complex support problems- Troubleshoot customer issues using remote desktop software- Successfully interact through phone and email with customers as you solve their problems- Dedication to the success and satisfaction of our customers- Recreation of problems in house- Root Cause Analysis and / or provision of examples of software bug- Working independently and as a team to come up with the best solutions to a customer problem. - Providing best-in-class phone based support for a variety of complex, time critical issues.- Using and sharing your knowledge of a wide range of technologies- Working remotely on enterprise level customers and dark sites- Having the opportunity to build labs and simulators- Ability to be involved in product BETA testing- Contributing to our Solutions Engine and online forumsPosition Requirements include :- At least 5+ years of technical/customer support experience- Thorough knowledge of administration and trouble shooting in storage technologies (think troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS). - Strong understanding of SAN & NAS. - Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or hardware. Microsoft clustering technologies and and TCP/IP and DNS- Understanding backup theory and design. Backup and data management fundamentals- Previous experience with backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus- Linux Skills - desirable- Previous experience troubleshooting enterprise environments- Strong customer relations skills.- Strong multi-tasking and prioritization skills. -Strong written and verbal communication skills.- Excellent team player.
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codersbrain

at codersbrain

1 recruiter
Tanuj Uppal
Posted by Tanuj Uppal
Bengaluru (Bangalore)
5 - 10 yrs
₹9L - ₹13L / yr
skill iconC++
Linux/Unix
Multithreading
Socket Programming
IBM Rational DOORS
+10 more
JD C++ Developer
Location : Bangalore
Total No. of Positions : 10+

Exp Band 1: 5 to 8 years
Location: Bangalore (Work from Office)


Job Description :
 Experience in c++ linux environment and JD as below
 Requirements analysis (DOORs, Jama or similar tools preferred)
 Design Methodologies (Object Oriented, UML, Iterative, Agile preferred)
 C++ programming, C, shell scripting, networking protocols, audio & video distribution, and
database management
 Software Configuration Management – experience with GIT (Stash/BitBucket) preferred
 System Integration & Test – problem solving and defect resolution
 Experience with Object Oriented Programming concepts and design patterns, and abstraction
methodology
 Experience in software design and development of Linux-based systems following an industrial
process
 Experience with testing frameworks (i.e. google test), mocking frameworks (i.e. google mock),
static analysis tools (i.e. CppCheck), and test driven development.       
Good To Know:
 Object Oriented Programming.
 Database Programming in any DB. (preferably Oracle).
 Socket Programming.
 MultiThreading. (POSIX THREADS)
 Data Structures, STL
 C++ Unit Testing.
 Good debugging skills.
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Wolken Software

at Wolken Software

4 recruiters
Seema S
Posted by Seema S
Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹15L / yr
MySQL
skill iconJava
Linux/Unix
Product support
Technical support

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.


Job Description:

Need to Understand the product and features, to demonstrate to the end users.

- Sound knowledge of Java and SQL

- Need to Analyze and Resolve the Product specific queries, MySQL.

- Consistently Deliver customer requirements.

- Engage with the Development team and manage the progress of cases.

- Should be able to cope with a high-pressure work environment.

- Work model will be 24X7.


Must require

- Good communication both verbal and written

- Analytical skills

- Team player.

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ashnik

ashnik

Agency job
via InvokHR by Sandeepa Kasala
Bengaluru (Bangalore)
2 - 10 yrs
₹2L - ₹10L / yr
Technical support
Tech Support
skill iconPython
skill iconNodeJS (Node.js)
NOSQL Databases
+5 more

Job Description

Technical Support Engineer – Elastic Stack

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

RESPONSIBILITIES

· Be the First point of contact for support queries

· Be responsible for solving customer queries and tickets in timely manner.

· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.

· Log monitoring, event monitoring and resolving tickets in defined SLA.

· Apply updates and patches to keep the software up-to-date in line with organizational policies

· Provide support for installation and configuration.

· Monitor and identify areas of performance improvement

· Identify and write scripts for automating support tasks.

· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

· Hands-On experience and skills in Linux operating system

· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.

· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.

· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards

· Hands-On experience of Linux operating system

· Experience in NoSQL or RDBMS technology is desirable

· Python/Node.js or relevant data processing programming experience is preferred.

· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.

· Knowledge of real-time data collection with various data sources.

Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

· 2 -4 years of experience in technical support role.

· At least 2+ years experience working across multi-cultural and geographically distributed teams

· Experience in trouble shooting, maintaining and supporting production setup

· Engineering or equivalent degree

· Ability to interact effectively with customers for problem resolution.

· Sense of urgency and ownership to get problems solved in timely manner

· Attention to details.

· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

Location: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

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Borderless Softech Pvt Ltd
Madri Prasad
Posted by Madri Prasad
Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹12L / yr
Technical support
Financial services
skill iconAmazon Web Services (AWS)
Web applications

Location: Bengaluru

Experience: 3+ Years

We are looking for a highly motivated Support Engineer to be part of Borderless Softtech Pvt Ltd Support team. In addition to strong technical competency, the position requires the ability to effectively work with different teams.

The Support Engineer will be responsible for production support of the Stockal applications on the cloud. The role involves continuous collaboration with business, development teams & partners. Our ever-evolving technology stack ensures a phenomenal learning culture in the team.

Responsibilities:

  • Handling On-call production support, Change and Incident Management for critical systems.
  • Setting up alerting and monitoring, troubleshooting application issues in AWS cloud.
  • Prepare, evaluate and maintain tools supporting and process automation for software product release.
  • Perform with project teams to identify apt build schedule and initiate packaging and build process.
  • Drive projects that improve support-related processes and technical support experience.
  • Manage build automation and integration tools (Jenkins, Maven) and processes.
  • Create scripts to automate build processes to improve organizational performance.
  • Demonstrate technical, analytical and problem-solving skills.
  • Providing support in the form of procedural documentation.
  • Drive development team towards best-in-class, continuous integration/delivery tools and procedures.
Implement and maintain tools to further automate build, release packaging, deployment and configuration management processes.
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Disruptive Digital Healthcare Platform

Disruptive Digital Healthcare Platform

Agency job
via Unnati by Veena Salian
Bengaluru (Bangalore)
5 - 8 yrs
₹1L - ₹3L / yr
Technical Writing
writer
Linux/Unix
Flowchart
Report Writing
+4 more

Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on working in the digital industry, as a Consultant (for 3 months)


Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare.


It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.


As a Technical Writer (Consultant), you will work with teams of engineers to create internal technical documentation. This will include technical architecture diagrams, flow diagrams, API documentation and microservice details.


You will also be responsible for writing knowledge base articles for a technical audience.


What you will do:

  • Documenting product architecture, APIs, technical specifications
  • Developing and writing high-quality technical documents meeting industry standards
  • Communicating with product developers and understanding the product and its interactions
  • Maintaining documentation as the product changes occur
  • Gathering information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
  • Gathering and addressing feedback from multiple sources
  • Working independently and rapidly to meet tight deadlines



What you need to have:

  • BA in technical/ professional communication, English, computer science/ engineering, or other related field
  • Authoring concepts, designs, technical specifications
  • Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications or similar)
  • Proven ability to quickly learn and understand complex topics
  • Managing multiple versions of topics
  • Using UNIX/ Linux command-line interfaces
  • Additionally, should be able to: Write release notes and Write end user documentation, help guides
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Companies deliver modern and easy onboarding. (WF1)

Companies deliver modern and easy onboarding. (WF1)

Agency job
via Multi Recruit by Ashwini Miniyar
Bengaluru (Bangalore)
2 - 6 yrs
₹20L - ₹25L / yr
Technical support
Customer Support
skill iconJavascript
  • Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues 
  • Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner. 
  • Participate in solution development and publications for the company knowledge base resources 
  • Report common user issues, suggest product improvements and convey important product feedback 
  • Formulate action plans (technical and operational) for analyzing and resolving reported product issues 
  • Stay updated on all product features- current, new & in the pipeline. Work closely with the Product 

 

Our Ideal Candidate:

  • Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role 
  • Preferably someone from Engineering / MCA background
  • Possesses thorough knowledge of Javascript, CSS & HTML 
  • Gets a thrill in solving everyday problems. 
  • That zeal to not let go of a customer without a solution. 
  • Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies   
  • Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis 

 

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CommVault Systems
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹18L / yr
Technical support
Tech Support
Virtualization
Hyper V
VMWare
+1 more
Customer Support Associate - Client Group
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
Read more
CommVault Systems

at CommVault Systems

6 recruiters
Reshmi Menon
Posted by Reshmi Menon
Remote, Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹16L / yr
Tech Support
Technical support
Communication Skills
Linux/Unix
Troubleshooting
+1 more

Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime. 

 

As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do. 

 

NOW is the time to join a growing company with strong roots, where you can take on your next challenge. 

 

Job Description 

The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site. 

Why Commvault? 

You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day. 

We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team. 

 

Position Responsibilities include: 

Troubleshoot and resolve complex support problems 

Troubleshoot customer issues using remote desktop software 

Successfully interact through phone and email with customers as you solve their problems 

Dedication to the success and satisfaction of our customers 

Recreation of problems in house 

Root Cause Analysis and / or provision of examples of software bug 

Working independently and as a team to come up with the best solutions to a customer problem. 

Providing best-in-class phone based support for a variety of complex, time critical issues. 

Using and sharing your knowledge of a wide range of technologies 

Working remotely on enterprise level customers and dark sites 

Having the opportunity to build labs and simulators 

Ability to be involved in product BETA testing 

Contributing to our Solutions Engine and online forums 

Position Requirements include: 

 

At least 5+ years of technical/customer support experience 

Expert level knowledge of Unix-flavoured operating systems and its components. 

Strong understanding of Oracle , HANA and SAP databases, 

Good understanding of Unix/Linux clusters, with installing and configuring software. 

Solid understanding of Unix device management (tape and disk) 

Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware. 

Desirable to have exposure to storage arrays like NetApp, HDS 

Understanding backup theory and design.  Backup and data management fundamentals 

Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus 

Previous experience troubleshooting enterprise environments 

Strong customer relations skills. 

Strong multi-tasking and prioritization skills. 

Strong written and verbal communication skills. 

Excellent team player. 

Qualifications 

We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others. 

 

Ideally a Bachelors Degree 

Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE 

Read more
PurpleMonks Technology

at PurpleMonks Technology

1 recruiter
Deepika Singh
Posted by Deepika Singh
Remote, Bengaluru (Bangalore)
8 - 16 yrs
₹10L - ₹60L / yr
skill iconPython
Shell Scripting
VMWare
OpenStack
skill iconAmazon Web Services (AWS)
+5 more

Cloud Platform Developer:

 

  • 8 to 12 years of platform development experience with good knowledge on any virtualized platform (VMware ESXi, Linux KVM, Openstack, AWS, etc)
  • Candidate must understand how to instantiate/provision/package VMs on cloud platforms – OVF/OVA, qcow2, etc.
  • Strong in Shell and Python scripting; Knowledge of Apache Maven is plus.
  • Knowledge of Ansible or Terraform will be useful
  • Knowledge of Rift.io / Open source MANO / Restful APIs will be plus
  • Good knowledge of Linux OS fundamentals – IPCs (sockets, shared memory, etc), multi-threading, Semaphores, IP routing, etc.
  • Experience of working in an agile software development environment is critical
  • Exposure to multiple aspect of product lifecycle process including requirement gathering, functional specification, design, development, testing, and maintenance.
Read more
Pickcel

at Pickcel

1 recruiter
Insha Khaki
Posted by Insha Khaki
Bengaluru (Bangalore)
1 - 4 yrs
₹2L - ₹5L / yr
Technical support
Communication Skills
Client Servicing
1+ years’ of experience in Technical Support role in SaaS/Application support. • Experience/Basic understanding of modern day web/mobile and SAAS applications, components in a web application stack • Inquisitive and analytical with excellent troubleshooting skills • Strong commitment to quality and customer service • Excellent written, verbal and presentation skills Key Duties and Responsibilities: • Support customers through various channels including voice and help desk tickets • Troubleshoot customer reported device issues to validate and determine root cause (hardware, software, database) • Communicate directly with our clients to keep them apprised of each step in the technical support lifecycle: discovery, troubleshooting, fix, validation • Verify and document complex technical support issues and deliver technical solutions in a timely manner • Effectively communicate complex technical matters to both technical and non-technical stakeholders • Make recommendations on process and tool improvements for the team • Interface with infrastructure, database and development teams as needed to satisfy the technical needs of the customer • Document product defects and enhancements requests in both CRM and engineering project management tool • Other duties as assigned • Project manage and execute large-scale troubleshooting efforts that may require cross-functional partnership
Read more
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