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Job Title: Client Servicing Executive – Digital Marketing

Location: Indore

Experience: 1–3 years

Industry: Advertising / Digital Marketing

Key Responsibilities:

• Act as the main point of contact between the agency and clients for digital marketing projects.
• Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
• Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
• Prepare and present campaign plans, performance reports, and recommendations to clients.
• Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
• Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
• Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

• Strong communication and interpersonal skills
• Excellent client handling and relationship-building skills
• Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
• Ability to manage multiple projects and deadlines
• Proficiency in MS Office, Google Workspace, and reporting dashboards
• Problem-solving attitude and team coordination

Qualifications:

• Graduate in Marketing, Mass Communication, or a related field
• Prior experience in a digital or advertising agency is mandatory
• Agency background preferred (freelancing experience not considered for this role)

Key Responsibilities:

• Plan, execute, and optimize online marketing campaigns across multiple channels (SEO, SEM, Social Media, Email, Content Marketing).
• Develop and manage digital strategies to increase brand visibility and customer engagement.
• Conduct market research to identify opportunities and trends.
• Monitor and analyze the performance of digital campaigns and adjust strategies accordingly.
• Collaborate with internal teams to create high-quality, engaging content.
• Manage paid advertising campaigns on platforms such as Google Ads, Facebook, Instagram, and LinkedIn.
• Track ROI and performance metrics to measure the effectiveness of digital campaigns.
• Stay updated with the latest trends in digital marketing and implement best practices.

Skills & Experience:

• Bachelor’s degree in Marketing, Communications, or related field.
• 2-4years of experience in digital marketing, preferably in a similar role.
• Strong understanding of SEO, SEM, Google Analytics, and social media platforms.
• Excellent written and verbal communication skills.
• Experience with content management systems and digital advertising tools.
• Analytical mindset with the ability to interpret data and generate insights.
• Creative thinking and problem-solving skills.

What We Offer:

• Competitive salary and benefits.
• Opportunity to work in a fast-paced, dynamic environment.
• Continuous learning and career development.
• A chance to be part of a forward-thinking, innovative team.