Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
About Techjays
At Techjays, we build production-grade AI platforms for global clients. We operate at the intersection of backend engineering, distributed systems, and applied AI — delivering secure, scalable, and enterprise-ready intelligent systems. Our team has built and scaled products at Google, Akamai, NetApp, ADP, Cognizant, and Capgemini.
About the Role
This is not a feature-delivery role. We are looking for an AI Lead who can architect, own, and scale intelligent backend systems end-to-end. You will drive both technical direction and execution — working across LLM integrations, RAG pipelines, agentic AI workflows, and cloud-native backend systems for global clients.
What You'll Do
- Architect and scale backend systems powering AI-driven applications
- Design and implement RAG pipelines, AI agents, and LLM integrations
- Own systems end-to-end — from architecture to deployment and scaling
- Integrate and optimize LLMs (Claude, GPT, Gemini) for real-world production use cases
- Build high-performance distributed systems with observability and cost efficiency
- Lead backend and AI initiatives with strong technical ownership
- Mentor engineers and raise the technical bar across teams
- Collaborate with product and AI teams to deliver AI-native solutions
What We're Looking For
- 6–10 years of strong backend engineering experience
- Hands-on expertise in Python (FastAPI / Django / Flask)
- Deep understanding of Generative AI and LLM-based systems
- Strong experience with RAG pipelines and Vector Databases (Pinecone, FAISS, ChromaDB, Weaviate)
- Solid knowledge of Agentic AI — building autonomous agents and multi-agent workflows
- Proficiency in AWS or GCP in production environments
- Experience with distributed systems, microservices, and system design
- Strong grasp of Data Structures, Algorithms, and Design Patterns
- Familiarity with WebSockets, Git, Linux/Unix, and CI/CD
Nice to Have
- Experience with Anthropic Claude API and Claude Code
- Familiarity with real-time data systems or streaming (Kafka, etc.)
- MLOps and AI system lifecycle experience
- Optimizing AI systems for latency, cost, and scalability
Who You Are
- You think in systems, not just features
- You take full ownership of what you build
- You are comfortable navigating fast-moving, ambiguous environments
- You stay updated with the latest in Generative AI and backend technologies
- Strong communicator who can collaborate across teams and global clients
What We Offer
- Competitive compensation (Best in Industry)
- Work on production-grade AI systems used by global clients
- Exposure to cutting-edge AI tools and frameworks
- A culture that values clarity, integrity, and continuous growth
Responsibilities
- Design and implement IAM solutions using SailPoint Identity Security Cloud
- Develop and support provisioning/deprovisioning workflows
- Build and manage application integrations using APIs, connectors, and Java
- Develop and troubleshoot SailPoint rules and customizations
- Configure access requests, approvals, certifications, and role models
- Support Joiner-Mover-Leaver (JML) processes
- Integrate enterprise systems like Active Directory, LDAP, HR systems, and cloud apps
- Develop REST API integrations using Java
- Troubleshoot identity governance and provisioning issues
- Collaborate with security, infrastructure, and application teams
- Support compliance, audit, and access review initiatives
Required Skills
- 4+ years (or as required) in SailPoint Identity Security Cloud / IAM development
- Strong experience in Java / J2EE
- Hands-on with REST APIs, JSON, XML
- Experience with SailPoint connectors and source integrations
- Knowledge of access certifications, RBAC, provisioning
- Experience with SQL and directory services (LDAP/AD)
- Familiarity with Git and CI/CD tools like Jenkins
- Understanding of SAML, OAuth, OIDC is a plus
Preferred Qualifications
- Experience with cloud IAM/security platforms
- SailPoint certifications preferred
- Knowledge of Agile/Scrum delivery
- Exposure to Amazon Web Services / Azure is a plus
Company Description
First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.
Job Description
A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.
Responsibilities may include:
1. Managing customer inquiries and requests for freight quotes.
2. Coordinating with carriers to schedule pickups and deliveries.
3. Negotiating rates and contracts with carriers to optimize profitability.
4. Tracking shipments and providing updates to customers.
5. Resolving any issues or delays in the shipping process.
6. Generating sales leads and pursuing new business opportunities.
7. Providing excellent customer service and maintaining strong relationships with clients.
8. Analyzing sales data and preparing reports for management.
9. Collaborating with other departments such as operations and finance to ensure smooth operations.
10. Staying updated on industry trends and regulations to ensure compliance.
.NETWe are seeking highly skilled .NET Developers with 5+ years of experience and expertise in Azure API Management to join our team. The ideal candidates will have a strong background in .NET Core, C#, and hands-on experience with cloud-based solutions leveraging Microsoft Azure services.
Candidates with a focus on Azure APIM will work on designing, developing, and managing API solutions, while those with an emphasis on Azure DevOps will be responsible for CI/CD pipeline management, automation, and cloud infrastructure deployment.
Required Skills & Experience:
- Hands-on experience in .NET development with C# and .NET Core, exclusively focused on API development.
- Experience with SQL databases and NoSQL solutions
- Hands-on experience with Azure Functions, Logic Apps, and Data Factory
- Proficiency in Azure API Management and GitHub Actions for CI/CD
- Expertise in cloud security best practices using Azure Key Vault
- Experience working with event-driven architecture using Azure Service Bus & Event Grid
- Ability to work with containerized applications and Azure Container Registry
- Strong problem-solving and debugging skills in cloud-based applications
Key Responsibilities:
- Design, develop, and maintain scalable applications using .NET Core and C#
- Develop and deploy serverless applications using Azure Functions
- Build and optimize Azure APIM Pipelines for CI/CD automation
- Implement GitHub Actions and version control strategies
- Work with cloud-based SQL and NoSQL databases
- Develop and manage Azure Logic Apps, Azure Data Factory, and Azure Service Bus Queues
- Ensure secure application development using Azure Key Vault and Azure Application Insights
- Manage containerized applications using Azure Container Registry
- Implement Azure Event Grid for event-driven workflows
- Utilize Azure Storage Accounts for scalable data storage solutions
- Work on batch processing using Azure Batch Accounts
- Troubleshoot, optimize, and monitor applications for performance and security
CLooking for Linux BSP Engineers for one of our clients
Skills Required: C Programming, Device Driver Development, BSP, U-Boot, Board Bring-up
Location: Bangalore
Experience 3 to 6yrs
Education/Qualification: B.E/B.Tech (EEE / ECE)
Domain: - Bootloader, Linux BSP, Device driver for Ethernet, PCIe, USB, etc
○ U-Boot and Linux porting / upgrading to ARM based SoC
○ Device drivers for SPI, I2C, Touch screen, MEMS Sensors
○ Device drivers for Audio, camera, display etc.
Additional considerations:-
Must have: - Ground up driver development and debugging experience
It is a mission-oriented high-growth fintech startup building payment &
lending products to simplify education payments. Jodo’s suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. We aim to be a category-defining company with a mission to be a
trusted partner to parents in fulfilling their aspirations for their kids’ education.
We are backed by marquee VC investors – Elevation Capital and Matrix Partners – to realize this mission. Jodo is started by three co-founders who have a pedigreed education (IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners)
Job Description:
We are looking for a QA Lead who will be owning the overall quality and reliability of our products. As a leader, you will mentor and build a team of QA engineers, acquiring in-depth knowledge of our products, establishing best practices/processes, and value automation over manual testing. If you enjoy building impactful products from scratch and influencing product direction, the role is for you.
Key Responsibilities
● Own overall quality of our products
● Automate all aspects of QA
● Develop test plans, test cases, test scripts and test reports on multiple products
● Establish and maintain QA processes, champion continuous testing/automation
● Mentor a team of QA engineers
● Troubleshoot production defects and performance issues
● Work closely with the Product and Development teams to build world-class products
📃Requirements
● 6+ years of proven experience in software testing
● 4+ years of experience in Test automation, should be able to the device and implement an automation strategy
● Good Understanding of Testing frameworks and agile methodologies
● Experience in Selenium with Java / Python or equivalent frameworks, REST API Test automation
● Knowledge of Performance / Load testing
● Detail-oriented, Excellent Analytical and Problem-solving skills
● Self-starter and ability to take the ownership
● Prior experience working in a startup environment is great to have
Benefits
● Becoming a part of the early core team
● Competitive salary
● Work with colleagues from strong backgrounds & hungry to succeed
● Opportunity to interact with and learn from high-pedigree investors & mentors -
○ VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan
What are we looking for?
● Self-starter with a high sense of ownership → Comfortable to work with minimal supervision
● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
● Bias for action → Have the temperament to experiment and execute in uncertainty
● Hustler → Ability to generate resources to solve a problem
● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
● Mission-oriented → Deeply care about delivering value and making an impact on customer's lives.
Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Coordinating with Supplier Selection Process to develop a supply base that provides competitive advantage in quality, value/cost, delivery and technology.
- Undertaking business needs assessment, supply market analysis and commercial risk assessment to inform procurement planning and sourcing decisions
- Developing and administering contract management plans, negotiating changes and modifications, supplier performance management and compliance requirements through effective supplier relationships to enhance business outcomes
- Supporting to Identify, manage and mitigate procurement risks to enable the organisation to meet its obligations and maximize business opportunity
- Analysing all internal and external procurement information to effectively develop supply base strategies for major procurement projects.
- Identifying all suitable suppliers per commodity and region per sample RFQ and developing comprehensive supplier knowledge & database.
- Analysing and awarding best bid based on Total Cost of Ownership (TCO) approach.
What you need to have:
- Preferred Work experience in Wearables, Voice Tech Products, IoT
- Tier 1 Background preferred.
- Having experience in Sourcing, Vendor Development, Purchase
- Handled Electronic components, PCB, Mechanical Parts
- Experience with BOM, Costed BOM, Chinese Collaboration
- Should have strong knowledge in Selecting Alternate Components
- Should able to get or suggest best low-cost components
- Should have worked on Value engineering
- Knowledge about Import, Export, Costing, Projects
CodeIgniter
PHP
NodeJS (Node.js)
HTML/CSSRoles & Responsibilities:
Build efficient, testable, and reusable PHP modules.
Solve complex performance problems and architectural challenges.
Integration of data storage solutions (may include databases, key-value stores, etc.).
Integration of User Interfaces developed by front end developers.
Skills and Qualifications:
· Must have a bachelor’s degree or above in Computer Science or in similar field.
· Minimum 4 years of experience in PHP web development.
· Strong knowledge of front-end technologies, such as JavaScript, HTML5, and CSS3
· Strong knowledge of PHP web frameworks (CodeIgniter, NodeJS)
· Experience in creating custom modules and themes.
· Expert knowledge in web architecture.
· Strong understanding of MVC design patterns and oops concept.
· Strong understanding of full synchronous behaviour of PHP.
· Experience with modern UI frameworks such as React, Angular or Vue.js
· Experience in MySQL and the ability to write SQL queries.
· Proficient understanding of source control management such as Git, SVN.
· Proficient understanding fundamental design principles behind a scalable application.
· Familiarity with limitations of PHP as a platform and its workarounds.
· Ability to create database schemes that represent and support business processes.
· Experience with Edu Tech companies will be preferred.
. Immediate Joiner Preferred.
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- BSc/BA in business administration, sales or relevant field
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon