
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

About Inspiredge IT Solutions
Similar jobs
Required Skills
· Experienced developer with hands-on expertise in Java Spring Boot: Spring Boot Data, Spring Boot Integration, Spring Boot Messaging, Spring Boot Web, Spring Boot Security, and Spring Boot AOP., MySQL, REST API, SOAP APIs, JavaScript, Angular, Tomcat, Drools, Docker, Kubernetes, MongoDB.
· Strong understanding of MicroServices architecture, design patterns and best practices.
· Designing and Developing web applications using Microservices on Java Spring Boot, testing using jUnit & jMeter, deploying using Maven, Jenkins, Docker & Kubernetes, monitoring using ELK and associated technologies.
· Excellent problem-solving skills and ability to troubleshoot technical issues effectively. Troubleshoot and resolve technical issues, ensuring the stability and performance of applications.
Responsibilities
· Implement low-level designs and coding for complex software systems.
· Collaborate with cross-functional teams and Business Analysts to understand business requirements and translate them into technical solutions.
· Implement best practices for software development, code reviews, and quality assurance.
Desired Competencies:
Ø Expertise in Azure Data Factory V2
Ø Expertise in other Azure components like Data lake Store, SQL Database, Databricks
Ø Must have working knowledge of spark programming
Ø Good exposure to Data Projects dealing with Data Design and Source to Target documentation including defining transformation rules
Ø Strong knowledge of CICD Process
Ø Experience in building power BI reports
Ø Understanding of different components like Pipelines, activities, datasets & linked services
Ø Exposure to dynamic configuration of pipelines using data sets and linked Services
Ø Experience in designing, developing and deploying pipelines to higher environments
Ø Good knowledge on File formats for flexible usage, File location Objects (SFTP, FTP, local, HDFS, ADLS, BLOB, Amazon S3 etc.)
Ø Strong knowledge in SQL queries
Ø Must have worked in full life-cycle development from functional design to deployment
Ø Should have working knowledge of GIT, SVN
Ø Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.
Ø Should have working knowledge of different resources available in Azure like Storage Account, Synapse, Azure SQL Server, Azure Data Bricks, Azure Purview
Ø Any experience related to metadata management, data modelling, and related tools (Erwin or ER Studio or others) would be preferred
Preferred Qualifications:
Ø Bachelor's degree in Computer Science or Technology
Ø Proven success in contributing to a team-oriented environment
Ø Proven ability to work creatively and analytically in a problem-solving environment
Ø Excellent communication (written and oral) and interpersonal skills
Qualifications
BE/BTECH
KEY RESPONSIBILITIES :
You will join a team designing and building a data warehouse covering both relational and dimensional models, developing reports, data marts and other extracts and delivering these via SSIS, SSRS, SSAS, and PowerBI. It is seen as playing a vital role in delivering a single version of the truth on Client’s data and delivering MI & BI that will feature in enabling both operational and strategic decision making. You will be able to take responsibility for projects over the entire software lifecycle and work with minimum supervision. This would include technical analysis, design, development, and test support as well as managing the delivery to production. The initial project being resourced is around the development and implementation of a Data Warehouse and associated MI/BI functions. |
Principal Activities: 1. Interpret written business requirements documents 2. Specify (High Level Design and Tech Spec), code and write automated unit tests for new aspects of MI/BI Service. 3. Write clear and concise supporting documentation for deliverable items. 4. Become a member of the skilled development team willing to contribute and share experiences and learn as appropriate. 5. Review and contribute to requirements documentation. 6. Provide third line support for internally developed software. 7. Create and maintain continuous deployment pipelines. 8. Help maintain Development Team standards and principles. 9. Contribute and share learning and experiences with the greater Development team. 10. Work within the company’s approved processes, including design and service transition. 11. Collaborate with other teams and departments across the firm. 12. Be willing to travel to other offices when required. |
Location – Bangalore
We are looking for a Senior Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Collaborate with front-end and back-end developers and designers to build website following client requirements.
Responsibilities
- Create clear, simple, and reusable code
- Develop all server-side logic, including data storage to optimize website performance
- Identify programming bottlenecks and bugs and find fixes
- Test, update and validate web applications to be used on different web browsers
- Execute automated testing platforms and system tests
- Familiarity with front-end technologies
- Attention to detail, especially in identifying and fixing errors.
Required Skills
- 3+ Years of experience in back-end development
- Knowledge and experience in Node js and Mongo DB
- Experience in Microservices Architecture
Designation : *Senior Node.js Developer*
CLient Name : *CLIRNET*
Key Responsibilities:
Design and develop scalable, high-performance backend systems using Node.js
Write clean, maintainable, and efficient code
Collaborate with cross-functional teams to identify and solve complex software problems
Participate in code reviews to maintain code quality standards
Optimize application for maximum speed and scalability
Develop and maintain API endpoints
Implement security and data protection measures
Develop and maintain automated tests to ensure code quality and coverage
Participate in Agile development methodologies such as Scrum
Qualifications:
Minimum of 4 years of experience in Node.js development
Strong proficiency in Node.js and its core principles
Experience with backend frameworks such as Express.js
Experience with automated testing frameworks such as Jest or Mocha
Strong understanding of software development best practices, including Agile
methodologies
Familiarity with Git or other version control systems
Excellent communication skills and ability to work in a collaborative team environment


- Proven 4+ years of experience in MEAN or MERN stack frameworks
- In-depth knowledge of NodeJS, React Js Express.JS along with the
- JavaScript Development frameworks on both client and server-side
- Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
- Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
- Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
- Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- Thorough understanding and relatable experience of Git, repository management, and related workflows.
- Excellent communication and customer interfacing skills
- Should have problem-solving, prioritizing tasks, multitasking abilities
- Experience with CI/CD, DevOps practices
Remote Work, US shift
General Scope and Summary
The Data and Analytics Team sits in the Digital and Enterprise Capabilities Group and is responsible for driving the strategy, implementation and delivery of Data,
Analytics and Automation capabilities across Enterprise.
This global team will deliver “Next-Gen Value” by establishing core Data and Analytics capabilities needed to effectively manage and exploit Data as an Enterprise Asset. Data Platform Operations will be responsible for implementing and supporting Enterprise Data Operations tools and capabilities which will enable teams
to answer strategic and business questions through data .
Roles and Responsibilities
● Manage overall data operations ensuring adherence to data quality metrics by establishing standard operating procedures and best practices/playbooks.
● Champion the advocacy and adoption of enterprise data assets for analytics and analytics through optimal operating models.
● Provide day-to-day ownership and project management data operations activities including data quality/data management support cases and other ad-hoc requests.
● Create standards, frameworks for CI/CD pipelines and DevOps.
● Collaborative cross-functionally to develop and implement data operations policies balancing centralized control and standardization with decentralized speed and flexibility.
● Identify areas for improvement. Create procedures, teams, and policies to support near real-time clean data, where applicable, or in a batch and close process, where applicable.
● Improve processes by tactically focusing on business outcomes. Drive prioritization based on business needs and strategy.
● Lead and control workflow operations by driving critical issues and discussions with partners to identify and implement improvements.
● Responsible for defining, measuring, monitoring, and reporting of key SLA metrics to support its vision.
Experience, Education and Specialized Knowledge and Skills
Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Strong interpersonal skills, ability to understand
stakeholder pain points, ability to analyze complex issues to develop relevant and realistic solutions and recommendations. Demonstrated ability to translate strategy into action; excellent technical skills and an ability to communicate complex issues in a simple way and to orchestrate solutions to resolve issues and mitigate risks.
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.

Your Responsibilities
- You will be a rockstar front end engineer bringing to life designs and solutions created in collaboration with designers and product managers. You will be responsible for converting the requirements to fast, optimised, usable interfaces, loved by our users.
- You will be the main source of knowledge on everything “front end” related and guide the team to make correct technical decisions to ensure the speed and scale of the solutions deployed.
- Collaborate daily with back-end developers and web designers to improve the usability
- You will be a key person in ensuring that agile processes created by the team are adhered to and you actively contribute to the improvement of these processes. You will be responsible for estimating your tasks and ensuring that promised timelines are met.
- You will be responsible for the performance, security, scalability, reusability and quality of the applications under you. You will collaborate with senior engineering managers/architects to refine & improve your solutions. You will cascade the same culture across the team by supporting and mentoring team members, helping build truly scalable applications
- You will need to collaborate closely with product managers, designers and business stakeholders to achieve predictable results at a rapid pace.
- You will be able to handle competing priorities and chart the best course of action for yourself and your team members ensuring blockers are removed
- You will help in attracting and evaluating tech talent to help build the engineering brand of the organization.
Desired background & skills
- 3-9 years of experience as an engineer at top tier digital product companies across consumer or SMB.
- 3+ years of experience in working on front end JS frameworks like React/Angular/Vue
- Excellent knowledge of working with responsive and adaptive designs. Expert in HTML5, JAVAScript, JQuery & CSS. Basic knowledge of SEO.
- Experience of design collaboration tools such as Zeplin, Figma, XD, Invision.
- Bonus if either you’re a full stack developer with knowledge of the back end or have experience with cross-platform mobile technologies such as React Native or Flutter.
- You have strong problem-solving skills, data structures and algorithms.
- Passion to work in an exciting, fast-paced environment. conscientious, curious, hard-working individual who craves accountability and loves to solve complex problems.
- You get a kick out of people using and loving your produced outcome.

RESPONSIBILITIES:
- Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
- Manages user expectations regarding appropriate milestones and deadlines.
- Assists in training, work assignment and checking of less experienced developers.
- Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
- Performs estimation efforts on complex projects and tracks progress.
- Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
- Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.
Detailed Job Description:
- Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
- Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
- Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
- Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
- Should involve in Unit Testing, Test Coverage, and Code Review.
- Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
- Responsible for ensuring the quality of their own work as well as the work of the development team.
- Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
- The candidate should have strong programming, debugging experience, and excellent problem-solving skills.

