
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

About Inspiredge IT Solutions
Similar jobs
Job Title Manager - Talent Acquisition
Function Human Resource Dept.
Reports to HR Head
Span of control Team – Talent Acquisition Specialists
Location-Andheri (Chakala)
Role overview
Principal Purpose • Collaborate with department managers regularly and proactively
identify future hiring needs. Attract and recruit candidates at the
right cost, time, and quality. Explore and optimize all channels of
sourcing - Internal & External. Build a talent pipeline for future
hiring needs.
• Drive excellence, experience design and data-driven decision
making.
• Identify talent needs and translate them into an agreed recruitment
plan, aimed at the fulfilment of the needs within time, budget and
quality constraints.
• Develop an in-depth knowledge of the job specifications to include
experience, skills and behavioral competencies needed for success
in each role.
• Conduct in-depth vacancy intake discussions leading to agreement
with hiring manager on proposed recruitment plan.
• Partner with stakeholders to understand business requirements,
educate them on market dynamics and constantly evolve the
recruitment process.
• Create a hiring plan with deliverables, timelines and a formal
tracking process.
• Coordinate, Schedule and Interview candidates within the
framework of the position specification. Possess strong ability to
screen, interview and prepare a candidate slate within an
appropriate and consistent timeline.
• Conduct in-depth interviews of potential candidates,
demonstrating ability to anticipate hiring manager preferences.
• Build and maintain a network of potential candidates through
proactive sourcing/research and ongoing relationship management
• Recommend ideas and strategies related to recruitment that will
contribute to the growth of the company, implement new
processes and fine-tuning standard processes for recruiting that fit
within the Organization's mission to deliver high-value results to
our customers.
• Participate in special projects/initiatives, including assessment of
best practices in interviewing techniques, leveraging of internal
• Build an “Employer Brand” in the Talent Market and Drive
Improvements in the Talent Acquisition Process
• Collaborate with marketing and communications teams for
integrated branding campaigns.
• Monitor and improve onboarding satisfaction scores and early
attrition rates by tracking feedback from new recruits across.
• Coordinate with HR operations, IT, medical admin, and business
functions to ensure Day 1 readiness (system access, ID cards,
induction slotting, etc.).
• Ensure fast TAT, high-quality selection, and seamless onboarding
process management.
• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,
interview-to-offer ratio) and present insights into leadership.
• Mentor and develop a high-performing recruitment team; manage
performance and succession planning.
Desired Experience & Qualification
• 4+ years of experience in HR with major exposure in Talent
Acquisition, preferably in the IT industry.
• Bachelor’s or Master’s degree in Human Resources (Mandatory)
Qualifications:
- Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
- Strong understanding of branding principles, design, and marketing strategies.
- Excellent communication and presentation skills.
- Results-driven with a track record of meeting or exceeding sales targets.
- Ability to build and maintain strong client relationships.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
If interested kindly share your updated resume at 82008 31681
Key Responsibilities:
- Lead and manage the legal department.
- Provide legal advice to the board, senior management, and various departments on corporate matters.
- Draft, review, and negotiate commercial contracts, agreements, and other legal documents.
- Ensure the company complies with all applicable laws, regulations, and industry standards.
- Represent the organization in legal proceedings, arbitrations, or negotiations; manage external legal counsel when required.
- Monitor changes in legislation and assess their impact on the business.
- Handle legal aspects of mergers, acquisitions, partnerships, and other strategic deals.
- Manage legal risks and develop policies and procedures to reduce potential exposure.
Requirements:
- Bachelors or Master’s degree in Law (LLB/LLM).
- Minimum 8-10 years of relevant experience, preferably with exposure to corporate and commercial law.
- Strong leadership, negotiation, and analytical skills.
- Excellent written and verbal communication skills.
- Proven ability to work in a fast-paced, dynamic environment and support business growth while ensuring legal integrity.

- Getting the business Requirement document from functional consultant / functional analyst.
- Analyse the business Requirement.
- Analyse the estimated time for development.
- Development of Object (ABAP application).
- Unit Testing by Developer.
- Releasing the object to test environment.
- Prepare technical document of the development.
Role : Manager - Enterprise Sales
Location : Pune
Exp : 4 - 10
About Greytip Software
Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
Position Purpose
Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization
Duties & Responsibilities
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
- Creates and conducts effective presentation and product demos
- Uncover potential clients needs to sell solutions
- Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
- Create and conduct proposal and presentation based on clients needs and closing of orders
- Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
- Regularly interact with customers and develop excellent relationships with them.
- Consistently meet and exceed sales targets
- Provide timely weekly, monthly and quarterly sales reports
- Initiate and coordinate development of action plans to penetrate new markets
Qualifications & Skills
- MBA in Sales or Marketing from a reputed institute
- At least 8+ years of B2B sales exposure
- Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- Consistently achieved / exceeded sales targets in the existing organization
- Should have worked with at least one CRM software for planning and recording sales activities.
- Excellent verbal and written English communication skills
- Should be highly motivated and goal oriented
- Highly Customer Focused
- Must be able to work with minimal supervision
- Very good Networking skills
External Skills And Expertise
About Greytip Software
Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
Position Purpose
Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization
Duties & Responsibilities
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
- Creates and conducts effective presentation and product demos
- Uncover potential clients needs to sell solutions
- Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
- Create and conduct proposal and presentation based on clients needs and closing of orders
- Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
- Regularly interact with customers and develop excellent relationships with them.
- Consistently meet and exceed sales targets
- Provide timely weekly, monthly and quarterly sales reports
- Initiate and coordinate development of action plans to penetrate new markets
Qualifications & Skills
- MBA in Sales or Marketing from a reputed institute
- At least 8+ years of B2B sales exposure
- Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- Consistently achieved / exceeded sales targets in the existing organization
- Should have worked with at least one CRM software for planning and recording sales activities.
- Excellent verbal and written English communication skills
- Should be highly motivated and goal oriented
- Highly Customer Focused
- Must be able to work with minimal supervision
- Very good Networking skills
Internal Description
About Greytip Software
Greytip Software is India’s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 15000+ we touch the lives of 10,00,000+ active users & employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
Position Purpose
Seasoned and resourceful professional whose primary responsibility is to research and pursue new business leads, work on business proposals, RFPs and presentations which are a persuasive representation of Greytip’s products/services. Essentially, acquire strategic customers and contribute to the expanding business of the organization
Duties & Responsibilities
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division
- Creates and conducts effective presentation and product demos
- Uncover potential clients needs to sell solutions
- Identifying customer needs / issues / challenges that Greytip can solve with our Enterprise solutions and pitch our product to assist the customer in addressing them
- Create and conduct proposal and presentation based on clients needs and closing of orders
- Appropriate engagement post sale with regard to project deployment, working closely with the projects and delivery team
- Regularly interact with customers and develop excellent relationships with them.
- Consistently meet and exceed sales targets
- Provide timely weekly, monthly and quarterly sales reports
- Initiate and coordinate development of action plans to penetrate new markets
Qualifications & Skills
- MBA in Sales or Marketing from a reputed institute
- At least 8+ years of B2B sales exposure
- Experience in IT Product sales (Preferable Payroll, HRS or ERP product sales) with direct selling experience for at least 3+ years.
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- Consistently achieved / exceeded sales targets in the existing organization
- Should have worked with at least one CRM software for planning and recording sales activities.
- Excellent verbal and written English communication skills
- Should be highly motivated and goal oriented
- Highly Customer Focused
- Must be able to work with minimal supervision
- Very good Networking skills
You should be proficient in Node js , Mongo db , Express , React js.
Role- Php Developer
Location- Mumbai
Experience- 2 to 4 yrs
Mandatory skills - Php , codeigniter.
Job Description
REQUIREMENTS:
Primary Skills -
- PHP Version 7.1.33 or higher
- Codeigniter 3 or higher (PHP MVC Framework)
- MS SQL Server 2005 (DB)
- Apache 2.4.6 or higher (Web Server)Ubuntu 18.04 or higher / Red Hat Linux / Similar (Operating System on machines).
Good to Have:
The knowledge of any of the following Content Management Systems:
- Magento
- Wordpress
- Prestashop
- Drupal
- Opencar
Summary
Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
Responsibilities
- Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
- Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
- Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
- Be recognized as a technical & functional specialist in CPQ and Billing
- Optimization of solutions through an understanding of business needs and technology capabilities
- Pro-actively identify opportunities for automation, process & design improvements
- Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
- Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
- Oversight of multiple vendors involved with Salesforce configuration and development work
- Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
- Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
- Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
- Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
- Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Required Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
- 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
- 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
- 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform
- 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
- Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
- Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
- Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
- Experience with quote document generation and integration with DocuSign
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer Certifications
- Salesforce Certified CPQ Specialist
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.









