
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

About Inspiredge IT Solutions
Similar jobs (10)
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
About Company
Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.
Key Responsibilities:
- Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more
- Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
- Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
- Create a social engagement playbook/guidelines for community moderators
- Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.)
- Responsible for developing a sense of community amongst the Client creator base
- Ensure all Client creators are benefiting from the community
- Formulate customer delight moments
- Develop non-product solutions that will enable retention and increase customer satisfaction
- Develop partnerships that will help in creator retention
Requirements:
- Graduate with 1-3 years experience in social media & community management
- Active and engaged participant in social media
- Strong verbal, written and presentation skills to communicate effectively
- Strong interpersonal skills and ability to build relationships with cross-functional stakeholders
- Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
- Ability to identify and track relevant community KPIs
- Good network among influencers
Main responsibilities and duties:
Reviews deals on Salesforce with a commercial mindset and assesses the strength and
revenue potential of the deal.
Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this
knowledge to suggest improvements to submitted deals in order to maximise potential
profit.
Works closely with the Merchandiser to ensure deals on-site are bringing in incremental
sales and aren’t cannibalising other deals.
Provides relevant focus to the sales team to improve quality of deal submissions.
Prioritises approved deals on the copy board, ensuring deals are written in priority order,
ensuring deals launch in time for key selling periods.
Schedules launch date of deals.
Identifies top deals that require a more in-depth write-up from the copy team and ensures
these are written in a timely manner.
Technical Skills required:
BCom/BBA/MBA Degree or previous experience in a relevant sector
Proficiency in Microsoft tools (e.g. excel)
Ability to analyse data sets in order to arrive at logical conclusions
Experience in tools such as SQL and Power Bi useful but not essential
Soft Skills required:
Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of
ongoing tasks / projects
Ability to work with people with a variety of styles and working cultures
Analytical mindset
Attention to detail
Strong communication
Commercial Acumen
Position: Full Stack Developer
Job Location: Mumbai
About BharatNXT
BharatNXT helps unlock the power of the under-utilized credit card that resides in your wallet. We provide the wings to your credit card, to become the Super Hero that you need in your time of need or to improve the working cashflows for your business.
- Through BharatNXT, any business can now pay your suppliers, rent, tax and compliance costs while unlocking discounts and the extra credit days that is available through your card.
Job Description
Roles and Responsibilities
- Determining development requirements and developing work schedules for the team.
- Delegating tasks and achieving daily, weekly, and monthly goals.
- Champion the adherence and implementation of best practices, processes, and standards.
- Perform code reviews and mentor the team. Ensure code meets functional, compatibility and security requirements.
- Take on complex development tasks and execute them efficiently and effectively.
- Translate application storyboards and use cases into functional applications. Clearly articulate the solutions and get there in most efficient way
- Design and develop UI and back-end features for the enterprise platform.
- Help design, build, document and maintain the platform
- Identify risks and areas of improvement and take steps to address the risks and ensure continuous improvement.
- Analysing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up-to-date with industry trends and developments.
- Provide timely updates to relevant stakeholders via reports and meetings.
- Constantly be on the lookout for ways to improve the system, discover issues and deliver better value to the customer
Candidates Profile
- 4-6 years of hands-on experience developing complex enterprise software systems
- Hands-on experience refactoring code, writing modular reusable code and implementing microservices architecture.
- Proficient in system design and architecture best practices.
- Strong organizational and project management skills.
- Experience with Linux based environments
- Bachelor’s degree in computer science, engineering, or a related field.
- Proficiency in Java, Spring boot Framework, HTML, Javascript, CSS, Angular, MySQL,
- Proficiency in GIT, Jenkins, SonarQube, etc
- Familiarity with cloud-based deployment and architecture.
- Excellent technical, diagnostic, and troubleshooting skills.
- Strong leadership and organizational abilities.
- Knowledge and experience adhering to software development life cycle best practices including test-driven development (TDD), unit testing discipline, agile development, and CI/CD strategies.
- An ability to translate real business problems into technical solutions.
- Solid understanding of REST APIs
- Domain expertise in BFSI domain (more specifically Supply Chain Financing, dynamic discounting) is a plus
- Passionate about building quality software and scaling technology to meet the needs of tomorrow
- Writing testable software every day, with a focus on incremental innovation
- Keen to learn about new technologies and business innovations across industry
- Keen to work in a dynamic fast paced startup environment
- Excellent communication skills that would help in sharing ideas with peers and the senior management
About us
hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com
About the role
As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.
Requirement:
The candidate must have at least 2 years and ideally up to 7 years of experience in an IT Product company / Startup. Must have expertise in
Back-end development using Laravel, MySQL / PGSQL
Front-end development using React.js, Javascript, HTML / CSS
- RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
- High quality coding which can be replicated and used to scale.
- Document the code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level
- Prompt to troubleshoot and fix bugs and use of GIT
Good to have / skills:
- Prior Product based Startup experience is highly preferred.
- Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
- Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
- Manage Key-value based databases like Redis
- Deploy source code by way of encryption and setting up Docker on cloud servers.
- Working on 3rd party managed services for Queue
- Experience / knowledge of Microservices, Laravel Lumen
Additional Information
- Immediate / Early joiners preferred.
- This is a Work from Office / Hybrid role.
- Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
- We are a Small crack team and building a World class product
- BYOD - Bring your own device (Laptop)
- Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.
Get to know us
- https://www.instagram.com/hiringplug
- https://www.facebook.com/hiringplugofficial
- https://twitter.com/hiringplug
- https://blog.hiringplug.com
- www.hiringplug.com
- “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
- “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
- “Best resourcing software 2019” – by HR Association of India in Jan 2019
Talk to you soon!
Job brief:
A website catalogue specialist contributes to the growth of the online business for our clients. The individual is responsible for ensuring the high quality and timely update on websites for each of our client’s brands.
Job description:
- Manage website operations for eCommerce including update product catalog through Shopify
- Responsible for individual and bulk listing with high quality Product Specifications across the Website
- Write engaging and descriptive product descriptions to improve customer experience
- Ensure that the catalog contains accurate, comprehensive and high-quality product information
- Create appropriate website content aligned with the Client’s strategy.
- Do the quality check for the catalog images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
- Collaborate with multiple stakeholders like Design Team, Marketing Team and other internal and external stakeholders on their requirements to deliver better results.
- Keep up-to-date with industry best practices and monitor competitor websites.
Job Requirement:
- Graduate degree in computer science, or related qualification.
- 1+ years of work experience as a website specialist.
- Hands on experience on Shopify and SEO Management
- Ability to troubleshoot website issues in a fast-paced environment.
- Strong attention to detail with an analytical mind and outstanding problem-solving skills.
- Excellent content creation and writing skills.
- Fantastic time management skills with the ability to multitask
A Recruiter must be very skilled at finding talented individuals to meet a company’s needs. This will require Senior Recruiters to be active on social media forums, attend career fairs, make cold calls, visit local college campuses or universities and any other creative methods they can conceive of to locate qualified individuals. Recruiters are often competing for the same candidates so being charismatic and fostering a good relationship with these potential employees is very important.
Interview and Hire Talent
The ability to conduct L1 / L2 (Technical) interviews is essential for the Recruiter. Some will be tasked with all interviewing responsibilities while others may do an informal interview session to decide whether or not senior management should proceed with a formal interview. Regardless of their role they must have knowledge of interview techniques and be good at reading people. They must also be able to perform the hiring process which may include collecting and filing paperwork, ordering background checks, salary negotiations and providing new employee orientation assistance.
Maintain Candidate Database
Recruiters are tasked with maintaining a database of potential candidates. They document any phone calls, emails or other correspondence they may have with a possible employee and note which candidate would be best for a particular position. These databases provide large companies with a healthy pool of qualified applicants. Senior Recruiters may also have to keep reports and other paperwork on those they successfully hire.
Core skills: We want Recruiters with these core skills. If you want to work as a Recruiter, focus on the following.
- Proficient in Microsoft Office applications
- Knowledge of server-based applicant tracking systems
- Proficient with social media platforms and Job Search Portals
- Experience in recruiting or human resources
- Design, develop, test, debug and maintain components of the cloud infrastructure
- Manage operational priorities of the DBaaS
- Establish a process for handling and leading response to security new vulnerabilities
- Lead certification efforts from the security perspective
- Participate in penetration testing efforts
- Design and build DBaaS processes for key management, rotation storage, encryption, and password management
Requirements:
- Strong software design and implementation skills in building infrastructure frameworks
- Experience building and operating extensible, scalable resilient data systems
- Working knowledge of Java and Python Experience using public cloud infrastructure (AWS, GCP, or Azure)
- Containerization tooling (Docker, EKS, Kubernetes)
- Infrastructure as Code Tooling (Example: Terraform, Cloudformation, Etc.)
- Configuration Management Tooling (Ansible, Chef, etc.)
- Automation Scripting (Python preferred)
- Solid understanding of basic systems operations (disk, network, etc)
- Willingness and ability to learn new languages and concepts
- 5+ years of relevant experience
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors
Senior Frontend Developer roles gives you an opportunity to
● Collaborate with Product Designers, Product Managers and Software Engineers from conceptualizing new features to delivering user-friendly products
● Use the latest technologies to build new features that help our users run mission critical sales processes
● Take ownership of full software development lifecycle: feature requirements gathering, design, architecture, implementation, debugging, testability and deployment.
● Constantly pay down technical debt, improve software development process and refine technology roadmap
What you bring:
● At least 2+ years in front-end or full-stack software development
● Advanced level knowledge of Javascript, CSS and HTML5
● Experience with: Vue, React, Angular or equivalent javascript frameworks
● Experience with any of the hybrid mobile development tools like Angular/Ionic, React Native, Cordova, or PhoneGap
● Proficiency with Git or other distributed version control systems
● Solid knowledge of data Structures and algorithms
● BS/MS in Computer Science or a related field Aviso offers
Aviso Offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card







