
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

About Inspiredge IT Solutions
Similar jobs
1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS
2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS
3) Experience working with micro-services will be a plus
4) Experience working with JWT and IAM systems will be a plus
5) Experience working with Postman , Swagger will be a plus
6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.
7) Strong operating system knowledge is a plus with knowledge of how to manage threads.
8) Working experience with RabbitMQ , Kafka will be a plus
9) Strong knowledge of JS internals is a must.
Only Chennai candidates should apply
In the capacity of a Quality Assurance Manager (Ecommerce backend testing), you will assume a pivotal role in guaranteeing the consistent delivery of top-tier products and services to our valued customers. Your core responsibilities will encompass the formulation and execution of quality assurance policies and protocols, the meticulous conduct of audits, and the comprehensive oversight of our entire quality management system. Your unwavering attention to detail, analytical acumen, and adept leadership skills in motivating and guiding a team will be instrumental in upholding our steadfast commitment to excellence.
Quality Assurance Manager Responsibilities
Develop and implement quality assurance policies and procedures
Plan and conduct quality audits and inspections
Monitor and analyze quality performance and trends using statistical methods and tools
Identify and resolve quality issues and non-conformities
Coordinate and supervise quality testing activities
Train and mentor quality assurance staff and other employees on quality standards and best practices
Prepare and present quality reports and documentation
Collaborate with other managers and departments to ensure quality integration and alignment
Liaise with customers, suppliers, and regulatory authorities on quality matters
Evaluate and recommend quality improvement opportunities and solutions
Quality Assurance Manager Required Skills
Strong knowledge of quality management principles, methodologies, and tools.
Excellent leadership and team management abilities.
Exceptional problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Proficient in using quality management software and tools.
Strong attention to detail and ability to work with complex data.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Strong understanding of regulatory requirements and industry standards.
Ability to influence and drive change across the organization.
Continuous improvement mindset and a commitment to delivering exceptional quality.
Required Qualifications
Bachelor’s degree in engineering, quality management, or a related field
Certification in quality assurance or quality management (such as ISO 9000, CQE, CQM, etc.) is preferred
Proven experience as a quality assurance manager or a similar role in a manufacturing or service industry
Strong knowledge of quality assurance methodologies, tools, and standards
Excellent analytical, problem-solving, and decision-making skills
Proficient in MS Office and data analysis software
Outstanding communication, interpersonal, and leadership skills
Attention to detail and customer orientation
Ability to work under pressure and meet deadlines
Key Responsibilities:
- Video Editing:
- Edit raw footage into a cohesive and visually appealing final product, including cutting and trimming scenes, rearranging sequences, and adding transitions.
- Incorporate music, dialogues, graphics, and special effects to enhance the video’s narrative and visual appeal.
- Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity.
2.Special Effects and Graphics:
- Add special effects, motion graphics, and animations to enhance video storytelling and visual appeal.
- Create or incorporate pre-existing graphics, such as lower thirds, titles, and credits, into the video.
3.Collaboration and Communication:
- Work closely with the director, producers, and other team members to understand the vision and requirements for each project.
- Provide creative input during brainstorming sessions and offer suggestions for improving the video’s narrative and visual style.
- Communicate regularly with the production team to ensure alignment on project goals, timelines, and deliverables.
- Color Correction and Grading:
- Perform color correction to ensure consistency and accuracy across all scenes.
- Apply color grading techniques to create the desired mood and atmosphere in the video.
4.File Management and Archiving:
- Organize and manage digital video files, ensuring proper naming conventions and storage for easy retrieval.
- Archive completed projects in an organized manner for future reference or reuse.
5.Quality Control:
- Review final videos to ensure they meet technical standards for broadcasting, including resolution, aspect ratio, and audio quality.
- Make necessary revisions based on feedback from clients or stakeholders.
6.Continuous Learning and Improvement:
- Stay updated with the latest video editing software, tools, and techniques.
- Attend workshops, webinars, and training sessions to enhance video editing skills and keep up with industry trends.
Qualifications:
- Bachelor’s degree in Film, Media, Communications, or a related field.
- Proven experience as a Video Editor or similar role.
- Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).
- Strong understanding of video formats, codecs, and editing workflows.
- Creative mindset with a strong eye for visual composition and storytelling.
- Ability to work independently and collaboratively, with strong time management and organizational skills.
- Knowledge of color correction and audio editing is a plus.

Responsibilities
- Design and build highly reliable, scalable and performant infrastructure for media heavy workflows.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the infrastructure you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured problem solving to development of best practices.
Requirements
- 4 to 10 years of industry experience in software engineering with at least 4 years in Video, Audio & Image processing and streaming technologies.
- Deep expertise with various codecs, compute efficiency, streaming protocols and network topologies for media heavy workflows.
- Deep understanding of your tools: Languages, frameworks, libraries and systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build best of class, performant services.
In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance.
- Identify, prioritize, and reach out to new clients, and business opportunities et al
- Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
- Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
- Responsible for handling business research, market surveys and feasibility studies for clients
- Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
- Develops, executes and evaluates new plans for expanding increase sales
- Documents all customer contact and information
- Represent in strategic meetings
- Help increase sales and growth
- Customer centricity : We believe an ability to empathize with merchants and customers will help us outperform the competition and motivate us to innovate. The developer should be able to prioritize the roadmap based on customer needs.
- Outcome and data-oriented : The developer should have the ability to define the economic rationale for every major effort and translate it into metrics. There should be an obsession with data for business iterations and improvements.
- Hands-on & Willingness to go above and beyond: For start-ups the responsibilities and needs of the business change quickly. We're looking for a developer who is not afraid to take on new challenges and can deal with ambiguity.
- Ability to work with cross-functional teams : The developer must be able to manage cross-functional teams - customer care, product, merchants, compliance & finance teams. Having the experience of managing healthy conflicts and driving people towards customer goals and organization priorities would be valued.
Requirement :
- Good Understanding Software development life cycle and testing lifecycle
- Good at testing Mobile, Web and API
- Basics of performance and load testing
- Experience in financial service would be preferred
- Fearless - not afraid to suggest or back big ideas however disruptive they may be
- Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
- Good level in SQL/database
- Candidate with at least 2-4 years.

Hi there! Thanks for taking the time to check us out - we're flattered.
Reading the description below might take a few minutes, but we promise it is all worth it. :D
Let's start with
The Opportunity:
Apps10X is looking to hire an Android Developer who possesses a passion to build scalable apps, learning & growing quickly. Your work will directly impact the millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.
Our ideal candidate has at least 2 to 3 years of experience in Android Development.
What we believe:
Our number one priority is company culture. our whole belief is that "your culture is your brand"
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All the team members are open to converse, helping and teach
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You will always be noticed for your better work and rewarded.
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Great work-life balance with the flexibility of you deciding your working hours.
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No bossy culture
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The relationship with the founder is more like a partnership & he is always open to listening to you and ready to go beyond the extra mile when you need him.
Feel free to reach out to any of our team members. They can share their first-hand experience :)
What You’ll Do:
- Develop cutting edge user experience
- Develop new features for our android products
- Write well designed, testable, efficient code
- Work on bug fixing, code optimisation and performance improvements
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Continuously discover, evaluate, and implement new technologies to maximise development efficiency
What We Need You To Have:
- Understanding of kotlin and coroutines.
- Knowledge of design patterns (MVVM & MVI)
- Understanding of dependency injection frameworks like Dagger HILT
- Understanding of RxJava, observable pattern
- Proficient in debugging and analysis skills using ADB
- Good knowledge of memory management, concurrency, and multi-threading
- Experience of working with Test Driven Development
- Experience and passion to build great user experiences
- Good knowledge of OOPS, data structure and algorithms
- B.E/B.Tech degree in Computer Science and/or relevant work experience.
- Previous work experience at a product-based company or startup would be a bonus
Work Location: Remote
Experience: 1 to 3 years
Desired Skills: Android, Kotlin, MVVM, Dagger HILT, Coroutines
Benefits :
- Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That’s why we offer a variety of health insurance options to meet your lifestyle. You’ll have access to the top providers and physicians available to you and your family.
- Unlimited leaves- No strict leave policies. It’s flexible but disciplined.
- Flexible work timings- You decide your work timing. Feel free to work on your productive time, Just that work gets done as per timeline.
- Challenging work- All our products targeted 100+ Million users. One gets to work on scale and experience solving challenging problems.
- Great team- Like-minded talented team to work with
- Career growth- Boost your career growth by 10X more learning and opportunities
- MacBook to work- You decide your machine, however, we prefer Apple Team outings and much more*
We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same.
Come work with us and find out where your career will take you at Apps10X!
We know that people are more than what’s on their CV. If this role highlights your experience and gets you excited – please apply
Primary Responsibilities:
- Principal Engineers are responsible for driving Technology and Engineering Best Practices in their respective teams.
- They should demonstrate a high level of ownership and accountability for their product and software systems.
- They are expected to go above and beyond their role by contributing in tools, processes and practices which bring operational efficiency and are aligned with business goals.
- They are expected to actively participate in development along with team members and create systems and modules which represent a working model of engineering best practices.
- They are expected to participate in code reviews, design reviews, architecture discussions.
- They are responsible for the Engineering metrics/health of their systems including strong alerting and monitoring mechanisms.
- They are expected to lead the adoption of best practices around coding, designing, performance of systems in a team.
Experience or Skills Required:
- B.Tech or Advanced degree in Computer Science with 6-12 years of industry experience in product based companies.
- Proficiency with Basic libraries for machine learning such as scikit-learn and pandas
- Experience in building solutions based on Linear Regression, Logistic Regression, K Nearest neighbor, SVM, Random Forest, Decision Trees.
- Strong experience with at least one of programming languages: Python, Java, Vertx, Golang
- Strong experience in building Server side reusable components based on Microservices or Distributed Architecture.
- Solid coding skills with ability to lead teams in identifying clearing tech debts for large scale code base.
- Good understanding & experience in improving performance of scalable and real time responsive applications.
- Excellent Problem Solving skills and an aptitude to approach problems from first principles and build solutions for those.
- Must have excellent communication (verbal & written), interpersonal, leadership, and problem solving skills.
- Must be able to work independently and enjoy working at a fast paced start-up environment
- Excellent Mentoring skills. Be the technical mentor to your team.
- Must be comfortable working in fuzzy environments where boundaries are not clearly defined.



