Inspiredge IT Solutions
http://www.inspiredgeit.comAbout
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Jobs at Inspiredge IT Solutions
Responsibilities:
Drawings
• Basic Elevations: Display mount locations including outlet, proper blocking and AV signal box locations.
• AV Electrical: Floor plan diagrams locating floor box(s), AV junction box, A/C power, voice/data, microphone, AV rack, speaker and AV signal cable locations and requirements.
• As built: Receive “red lined” drawings from techs and incorporate changes into associated drawings to create final “as built” drawings.
• Rack Layouts: Plan rack layouts using best practices guidelines as well as practical considerations.
• Block Diagrams: Help develop conceptual block diagrams for use in sales proposals.
• System Schematics: Develop system schematic drawings to be used by technicians to build systems. These will include signal flow and connector type.
• Working with the engineering team to create drawing standards, custom block and standard display elevations.
• Power specifications for audio visual equipment, calculation of equipment BTU, and cooling/ventilation specifications for equipment.
• Creating documentation showing placement of cut-outs within millwork for proper placement of audio visual equipment such as; cable cubbies, and microphones within furniture.
• Projection studies: Develop projection studies including proper lens requirements for system displays.
Professional Skills and Abilities
• The ability to communicate system parameters to technicians and programmers, get feedback from them as to what works and what does not.
• Collaborate with architects on projects, to develop project specifications on room designs such as; lighting specifications, acoustic treatments, and window treatments.
• Accepting personal responsibility for Client Satisfaction
• Establishing and maintaining effective working relationships
• Be flexible to off-hour setup or support requests
• Ability to work effectively under pressure and often independently
• Direct telephone interaction with user community and business unit professionals
• Staying abreast of advances and trends in the videoconferencing & audio visual industry
We’re looking for a dynamic Business Partnership Manager with a passion for education technology and an entrepreneurial spirit. If you're a relationship-builder who excels at client management, this role is for you! You’ll engage with universities and colleges, promoting courses as electives/add-ons, and play a vital part in shaping the future of education
Key Responsibilities
- Client Relationships: Build strong partnerships with educational institutions and onboard new universities and colleges.
- Presentations and Workshops: Lead impactful presentations and workshops to showcase our solutions’ value.
- Feedback Integration: Gather insights from faculty to drive product improvements.
- Sales and Growth: Meet sales objectives to fuel client growth.
- Data Compliance: Ensure data compliance and best practices.
- Cross-Department Collaboration: Collaborate with internal teams to align strategies and achieve goals.
What You Bring
- 7+ years of experience in relationship-building, public speaking, and client management.
- Strong understanding of digital education trends and the Indian higher education landscape.
- Willingness to travel frequently for client engagement and relationship-building.
Key skills
Business Relationship Management, Relationship Building, Account Management, Communication, Data Interpretation, Analytical Skills, New Business Development, Negotiation, Business Strategy, Business Process Development.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
- Data maintenance in the system as well as resolving data issues.
- Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
- Track work tasks and status in the system
- Follow a set process for processing customer orders within contracted SLA’s
- Utilize internal help desk software systems to accurately document all support activity
- Work closely and cross collaboratively with client internal Operations department
Requirements:
- Excellent communication skills
- Comfortable to work in night shifts
- Exposure to global customers
- Good team player
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
.NET
HTML/CSS- Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
- Prepare and maintain code for various .Net applications and resolve any defects in systems.
- Prepare test-based applications for various .Net applications
- Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
- Manage defect tracking system and resolve all issues and prepare update for systems
- Investigate and develop skills in new technologies
- Create technical specifications and test plans
- Monitor everyday activities of system and provide require support
Technical Skills
- Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
- Update to .net 50 and Microsoft CORE 30 general coding practices
- Visual Studio use for C#
- Shared library through Nugget
- Unit Test / Test driven methods (use of Xunit and MOCK )
- Concepts of “;” service threading, caching, injection, NTier and entity
- GIT repository (Gitflow branching strategies )
- Azure DevOps pull requests, commitments and Task usage
- SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
- SQL understanding of relational database models
- Should have good problem-solving abilities
- Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
- Should keep up to date with changes in the market and technology that would affect
- Good interpersonal and communication skills
- Comfortable to work as per client requirements/time zones
- Should possess strong team handling experience
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Exp : 3 to 10 Years
Required Skills:
- Hands-on experience in installing, configuring and upgrading AAEP, POM, Speech solutions for global customers.
- Knowledge on integration of AAEP, POM, Speech servers with other adjunct and UC solutions.
- Well versed with Linux commands.
- Knowledge in deploying VMWare/OVA would be added advantage.
- Knowledge on Avaya product like CM, SM, SMGR, WebLM, Call center routing etc. would be added advantage.
- Installation, upgrade and integration AAEP, POM, Speech servers for global customers especially in USA.
- Testing and troubleshooting as required.
- Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines.
- Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. Will require late night work during implementation & testing.
- Good written and verbal communication skills
- Must have experience working with global customer
- Self-starter and capable of working independently
- Quick learning ability to learn future skills as per business requirement
- Able to work in flexible hours (including late India night and early morning) to support global customers in North America region
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
- Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
- Updating firmware and patch on phones and MG's
- Server restarts that require deeper analysis of logs and further troubleshooting,
- IP Phone registration issues due to network/firmware issues
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- Installs the software/firmware/patches/Service packs on the server
- Configures the system as per customer requirement and established project SOW
- Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
- Troubleshooting SIP Server and Session Border Controller
- Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
- Troubleshooting Media processor errors resulting in poor voice quality
- Excellent Written and Spoken Communication Skills
- Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
- Comfortable to work in US shifts
- Strong technical skills/domain expertise
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
- Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
- Session Manager/System Manager (SIP server) administration and routing configuration
- Session Border Controller administration and configuration
- Session Border Controller to Session Manager Routing configuration
- Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
- Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
- Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
- Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces
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Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
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