Are you an expert in understanding clients' needs and giving them the world class experience with a fashion brand? Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered. As a Senior Associate - Customer Experience, you will build sustainable relationships and trust with customers through open and interactive communication What you will do: Creating, maintaining reports and presenting it to stakeholders. Managing large amounts of calls and emails, and social media, if required. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution Providing accurate, valid and complete information by using the right methods/ tools Following communication procedures, guidelines and policies Taking the extra mile to engage customers What you need to have: Strong customer handling skills on phone and email. Familiar with CRM systems and practices. Prior experience with Freshdesk and Magento would be a plus. Customer orientation and ability to adapt/ respond to different types of people. Excellent communication skills ( both written and verbal ). Ability to multitask, prioritize and manage time effectively. Empathy and Compassion. Punctuality. Ability to stretch long hours and work for the bigger vision of the company. Experience with microsoft office and G-suite (google). Basics of microsoft excel for reporting purposes is a MUST.
We are looking for a Web Developer with experience in Magento Program Software. Contractor requirements: Is available for 8 hours per day, schedule available from 7:30 am to 4:30 pm Pacific time Monday to Friday. Has worked doing Web Developer before. Must be Fluent in English. Must know Magento Program Software. Internet connection of 2Mb or more. It cannot be wireless nor through a data card. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net Headset: This headset can be simple, but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
Need FullStack Developer with 2 years of work experience immediately for 4 years old Startup *Core knowledge of PHP/Magento/WordPress is required. *Must Know WordPress Theme and Plugin Development. *Must Have At least 2 Years on WordPress Core Development experience. *Additional required skills are PHP Frameworks. *Job Profile: Full time Web Developer *Work Location: Dwarka Sector 7, New Delhi *Office Hours: 9 PM to 6 AM (Night Shift)