Associate Customer Experience

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via

social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Job Summary:  

The Incident Response (IR) Lead manages a team of experts with diverse skill setsincluding Security Operations Center (SOC), Forensics, and technical Subject Matter Expert (SME) advisory. The IR Lead is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The Incident Response Lead is also responsible for building the relationship with the client and client’s counsel and ensuring the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. You will leverage a solid foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute your responsibilities.

ROLES AND RESPONSIBILITIES

· Accurately collects information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. In addition, the IR Lead is responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful delivery.

· The main point of contact manages and participates in all communications with the client and the client’s counsel during the engagement. The IR Lead sets the cadence for communications.

· Management and Coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.

· Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.

· Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.

· Ensures the Forensic Lead is coordinating the collection of data necessary for the investigation.

· Ensures SentinelOne is deployed on time and adding value.

· Communicates with sales when appropriate for SentinelOne, provide client contact.

· Communicates in tandem with the Forensic Lead pertinent findings to the client during the investigation.

· Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.

· Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.

· Other duties as assigned.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

 Role Description : Skills & Knowledge

1. Experience leading scoping calls

2. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering

3. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations

4. Possesses strong verbal and written communication skills

JOB REQUIREMENTS

· Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, Forensic Sciences, or related technical field; Graduate degree preferred

· 10+ years experience leading full-cycle incident response investigations and communicating with the client/counsel/carriers

· Must be eligible to work in the US without sponsorship

WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

· Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

Lead modules of Software Product Development. • Development and Continuous enhancement of Product Architecture and Framework. • Catalyze the personal development plans for team management. • Managing quality and timely Project deliveries. • Collaborate with internal teams to produce strong software design and architecture. • To develop project requirement roadmaps that outline the planned features and enhancements of products, prioritizing them based on customer and business needs. • Continuous cross-functional collaboration, especially on coordination with other teams (Project Management, Implementation, Quality Assurance, etc.). • Debugging and fixing software issues in a timely manner. • Writing clean, efficient, and well-documented code

A) Skills Required

Essential Skills (Two top

skills)

3 possible combinations.

1. Candidate having expertise in both ElasticSearch and Kafka, preferably.

OR

2. Candidate having expertise in ElasticSearch and willing to learn Kafka.

OR

3. Candidate having expertise in Kafka and willing to learn ElasticSearch.

B) Other Information

Educational Qualifications Graduate

Experience Mid-Level (6+ years)

Minimum Qualifications:

ElasticSearch/OpenSearch

· Software Lifecycle/programing skills

· Linux

· Python

· Ingestion tools (logstash, OpenSearch Ingestion, Fluentd, fluentbit, Harness,

CloudFormation, container, images, ECS, lambda).

· SQL query

· Json

· AWS knowledge

Kafka/MSK

· Linux

· In-depth understanding of Kafka broker configurations, zookeepers, and

connectors

· Understand Kafka topic design and creation.

· Good knowledge in replication and high availability for Kafka system

· Good understanding of producers and consumer group

· Understanding Kafka partitions and scaling up

· Kafka latency/lag and throughput

· Integrating Kafka connect with various data sources can be internal or external.

· Kafka security using SSL/Certs

Responsibilities

• Lead and manage a team of PHP developers, including hiring, training, coaching, and performance management.

• Work closely with project management, design, and quality assurance teams to ensure the timely delivery of high-quality software solutions.

• Collaborate with stakeholders to understand business requirements and translate them into technical specifications and project plans.

• Design and architect scalable and maintainable PHP-based web applications and systems.

• Develop and maintain high-quality code, ensuring adherence to coding standards and best practices.

• Perform code reviews and ensure code quality and stability.

• Ensure the use of appropriate development methodologies, tools, and technologies.

• Troubleshoot and resolve technical issues in a timely and effective manner.

• Manage and maintain development, staging, and production environments.

• Provide technical guidance and support to team members.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

• At least 7 years of experience in PHP development, with at least 2 years of experience in a leadership or management role.

• Strong knowledge of PHP frameworks such as Laravel, or CodeIgniter and React.Js

Preferred Qualifications/ Skills

• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.

• Experience with databases such as MySQL, PostgreSQL, or MongoDB.

• Familiarity with development tools such as Git, Composer, and PHPUnit.

• Strong problem-solving and analytical skills, with the ability to troubleshoot technical issues and provide effective solutions.

• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

• Experience with agile methodologies such as Scrum or Kanban.

• Experience with DevOps practices and tools such as Docker, Kubernetes, and Jenkins

Data Semantics 

We are Product base company and Microsoft Partner

Data Semantics is an award-winning Data Science company with a vision to empower every organization to harness the full potential of its data assets. In order to achieve this, we provide Artificial Intelligence, Big Data and Data Warehousing solutions to enterprises across the globe. Data Semantics was listed as one of the top 20 Analytics companies by Silicon India 2018 & CIO Review India 2014 as one of the Top 20 BI companies.  We are headquartered in Bangalore, India with our offices in 6 global locations including USA United Kingdom, Canada, United Arab Emirates (Dubai Abu Dhabi), and Mumbai. Our mission is to enable our people to learn the art of data management and visualization to help our customers make quick and smart decisions. 

Our Services include: 

Business Intelligence & Visualization

App and Data Modernization

Low Code Application Development

Artificial Intelligence

Internet of Things

Data Warehouse Modernization

Robotic Process Automation

Advanced Analytics

Our Products: 

Sirius – World’s most agile conversational AI platform

Serina

Conversational Analytics

Contactless Attendance Management System

Company URL:   https://datasemantics.co 

JD:

.Net

.Net Core

Logic App

SQL

Regards,

Deepu Vijayan | Talent Acquisition

Job description:  

• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in the Salesforce ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes, and Schedulers.
• Must have Experienced in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated

Candidate Profile:

• 2+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.

Perks/Benefits:

• Flexible working hours
• Openwork Culture
• Professional Development in the Workplace.
• Continuing education