Cutshort logo
Fast Growing Ethnic Wear Brand logo
Associate Customer Experience
Fast Growing Ethnic Wear Brand
Associate Customer Experience
Fast Growing Ethnic Wear Brand's logo

Associate Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 5 yrs
₹6L - ₹7L / yr
Delhi, Noida, Gurugram
Skills
Magento
Customer Relationship Management (CRM)
Customer Success
Account Management
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As an Associate Customer Experience, you will be responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.

What you will do:

  • Managing large amounts of calls and emails, and social media, if required
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiarity with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal)
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft Office and G-suite (google)
  • Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
  • Comfort with technology and data
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer obsession
  • High integrity
  • Decisiveness    

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

rekha
Rekja Gorle
Posted by Rekja Gorle
Pune
4 - 6 yrs
₹5L - ₹10L / yr
skill iconAngular (2+)
  • Develop responsive web applications using Angular (latest versions)
  • Write clean, scalable, and reusable code using TypeScript
  • Work with HTML5, CSS3, Bootstrap / Tailwind
  • Integrate frontend with RESTful APIs
  • Collaborate with backend developers, designers, and QA teams
  • Optimize applications for performance and scalability
  • Debug, test, and maintain applications
  • Follow Agile/Scrum development process


Read more
Cogno AI
at Cogno AI
6 recruiters
Agency job
via Career One Stop by Manzar Imam
Remote only
1 - 6 yrs
₹6L - ₹8L / yr
SaaS
software solution
IT Sales
Business Development
Inside Sales
+1 more

Enterprise Sales Consultant will work in the sales team of Cogno AI and report to the respective managers. The enterprise sales consultant will be responsible for ensuring timely closures of the opportunities assigned to them and will be responsible for handling the end-to-end sales cycle for all the leads/opportunities allotted to them. Basis their experience they could be put in an International (APAC/MENA/Africa) or Domestic team.

 

Key Responsibility Areas (KRAs)

  • Setting up the initial meeting with the right stakeholders.
  • Establish client relationships through constant follow-ups and discussions/progress updates.
  • Mapping the right use cases with the stakeholder for each of our existing clients.
  • Showcasing the demo of our Products and explaining the use cases to the clients.
  • Answering the most common questions related to the Product, use-case, Technical Architecture, Product Security, etc.
  • Coordinating with various teams within the client - Business, IT, Information Security, etc.
  • Coordinating with various teams within Cogno AI - Operations, Customer Success, Product, Information Security, etc.
  • Completing the Sales cycle by getting the PO and the Contract Agreement signed.
  • Achieving revenue (MRR booking) targets.

 

What do we look for?

  • Should have worked at a fast-growing startup for at least 2 years.
  • 1 to 4 years of B2B Sales experience in IT/SaaS based Enterprise software domain (Preferred if already have experience selling to BFSI companies)
  • Experience in selling to international BFSI clients (APAC/MENA/Africa) - preferred
  • Should have handled end-to-end sales cycle (Lead gen to closure - Money hitting company's bank account)
  • Should have given product demos and converted the business ask of the customer to a solution for the end customer.
  • Should have handled sales cycles of 4 to 6 months.
  • Have handled 30 to 40 opportunities in parallel
  • Should have handled senior-level persons (CxOs, SVPs, etc. ) in the past organization
  • Should have closed opportunities worth Rs. 50,000 to Rs. 1,00,000 per month (MRR)

 

What do we have to offer you?

  • Ownership of business goals.
  • Hybrid Working policy
  • MacBooks
  • Health Insurance
  • Life Insurance
  • Kaha Mind Mental Wellness Plan
  • Communication Allowance
  • Flexible salary structure with tax savings
  • Paytm Food Wallet
  • Office clothes allowance
Read more
Talent Corner HR Services
Himanshu Chavla
Posted by Himanshu Chavla
Ahmedabad
3 - 4 yrs
₹2L - ₹4.2L / yr
Asset accounting
Accounts receivable
Bank reconciliation
Tally
GST
+1 more

Key Responsibilities

  • Maintain accurate books of accounts, including day-to-day accounting transactions
  • Handle accounts payable and receivable, bank entries, and cash flow records
  • Perform bank reconciliation statements (BRS) and ledger scrutiny
  • Manage and maintain records in Tally (Advanced level) and other latest accounting software
  • Prepare MIS reports, financial statements, and monthly summaries
  • Assist in GST compliance, including data preparation and coordination
  • Handle basic TDS accounting and compliance
  • Ensure proper documentation and filing of invoices, vouchers, and receipts
  • Coordinate with internal departments and auditors as required
  • Ensure accuracy, confidentiality, and compliance with company policies

 

Required Skills & Competencies

  • Strong knowledge of Advanced Tally and modern accounting tools
  • Proficiency in Advanced Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas)
  • Sound understanding of accounting transactions and bookkeeping
  • Basic working knowledge of GST and TDS
  • High attention to detail and accuracy
  • Good analytical and organizational skills
  • Ability to work independently and meet deadlines

 

Educational Qualifications

  • B.Com (Bachelor of Commerce) from a reputed university or institution

 

Experience Requirements

  • Minimum 3 years of relevant accounting experience
  • Experience in real estate, infrastructure, or construction industry will be an added advantage


Read more
Remote only
7 - 12 yrs
₹10L - ₹30L / yr
ServiceNow
Order management

Job Title: Senior ServiceNow Technical Consultant – Order Management

Location: Remote

Employment Type: Full-time

Job Type : Contract/Freelancer/Permanent

Experience Level: 7+ years in ServiceNow implementation and consulting


🎯 Role Overview:


We are seeking a seasoned ServiceNow Technical Consultant with deep expertise in Order Management to lead solution design, configuration, and deployment of ServiceNow modules tailored to order lifecycle processes. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-centric solutions that align with business goals.


🔧 Key Responsibilities:


Lead end-to-end implementation of Order Management workflows on the ServiceNow platform

Conduct workshops to gather requirements and define future-state processes

Design and configure ServiceNow solutions using best practices and platform capabilities

Integrate Order Management with other ServiceNow modules (e.g., CSM, FSM, ITSM) and external systems

Develop and maintain technical documentation, including architecture diagrams and solution blueprints

Provide technical leadership and mentorship to junior consultants and developers

Perform code reviews and ensure adherence to ServiceNow development standards

Collaborate with stakeholders to ensure timely delivery and alignment with business objectives

Support UAT, deployment, and post-go-live stabilization


📚 Required Skills & Qualifications:


Proven experience in ServiceNow Order Management and related modules

Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and APIs

Experience with Flow Designer, Integration Hub, and Service Catalog

Hands-on experience with ServiceNow Studio and scoped applications

ServiceNow Certified Implementation Specialist (CIS) – preferred

Excellent communication and stakeholder management skills

Ability to translate business requirements into technical solutions


🌟 Preferred Experience:


Telecom, e-commerce, or supply chain domain exposure

Familiarity with AI/ML integrations within ServiceNow workflows

Experience with Agile delivery methodologies



Read more
TrialGuna Pvt Ltd
at TrialGuna Pvt Ltd
1 recruiter
Meena Dalal
Posted by Meena Dalal
Bengaluru (Bangalore)
1 - 4 yrs
₹2.5L - ₹5L / yr
Communication Skills
Travel management
Business Development
Good Clinical Practice
Pharmaceutics
+2 more

·       Responsible for effectively communicating services offered by TrialGuna to cosmetic organizations, personal care companies (hair care, Skin Care, Dermatology products) to ensure their understanding and further discussions.

·       Work with Account Managers in developing a sales plan tailored to the local market.

·       Work with hospital staff and key physicians in the development and execution of a plan to effectively launch TrialGuna clinical trials at new sites and ensure ongoing commitment to the program.

·       Effectively convert high potential leads.

Read more
Mysore
3 - 5 yrs
₹5L - ₹8L / yr
skill iconC++
Linux/Unix
RTOS
ARM Microcontroller
Internet of Things (IOT)

We are searching for a talented embedded developer to join our team. You will be working along-side with other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

The candidate should be proficient in C and C++ and possess detailed knowledge of microcontroller protocols. The candidate would be responsible for,

  • Design and implement software of embedded devices and systems from requirements to production and commercial deployment.

  • Design, develop, code, test and debug system software

  • Review code and design

  • Analyze and enhance efficiency, stability and scalability of system resources

  • Integrate and validate new product designs

  • Support software QA and optimize I/O performance

 
 

Mandatory Skills:

  • Experience in C++ based applications development  for embedded system applications

  • Solid understanding of OOPs, SOLID Principles, Design Patterns.

  • Drivers/BSP development on peripherals like ADC, SPI, I2C, UART etc

  • Firmware development experience on ARM Series of microcontrollers

  • Strong knowledge of hardware architecture such as ARM, MIPS, and x86.

  • Familiarity with hardware protocols including USB, UART, I2C, and SPI.

  • Familiarity with OS platforms such as Linux, Unix, and RTOS.

  • Knowledge on different communication protocol like Wi-Fi, Zigbee, Bluetooth and sub–GHz.

  • Basic Hardware knowledge and debugging skills

  • Strong analytical and problem-solving abilities.

  • Strong organizational and project management skills.

  • Strong knowledge of SDLC, test cycle and logical thinking on various complex use case call scenarios.

  • The ability to keep abreast with the latest advancements in technology and techniques.

 
 

Desired Skills:

  • Knowledge on IoT based systems

  • Preferably worked on a Linux based project.

  • Ability to lead the team & handle the project and own all technical aspects of design and development of systems from scratch.

  • Meticulous and very organized.

  • You will not hesitate to ask questions and call upon the knowledge of your coworkers to make sure you produce the best possible documentation for our customers.

  • Worked on 3-5 project from starting of project to delivery of project (Depending on experience)

Read more
Zentrix info solution
at Zentrix info solution
1 recruiter
Kundan Kumar
Posted by Kundan Kumar
Remote only
1 - 5 yrs
₹2.5L - ₹4.5L / yr
skill iconReact Native
Hiring Full Stack React Native Developer Having Skills 
**APIs making integration
**Can Work on Creating Web Back end 
**Can Design & Develop Front end And Back end 
**Can Do Graphics work 
**Having Knowledge of Google Api Geo Location 
**Can Work on Database And Server Side 
**Having Knowledge of Admin side 
Read more
Deforus Technologies Pvt Ltd
Krunal Salvi
Posted by Krunal Salvi
Mumbai
2 - 5 yrs
₹6L - ₹12L / yr
User Interface (UI) Design
User Experience (UX) Design
Mobile App Design
Web design
skill iconAdobe XD
+11 more
We are looking for a full-time User Interface and User Experience Designer to join our growing team.

Qualification Required:
  • Proven work experience as a UI/UX Designer.
  • Minimum 3 to 7 years of experience designing interfaces for mobile and web applications.
  • Portfolio of a design project.
  • Up-to-date knowledge of design software like Adobe XD, Illustrator, and photoshop.
  • Team spirit: strong communication skills to collaborate with various clients.
  • Good time management skills.
  • Thinker and problem-solving skills.

Responsibilities:
  • Executing all visual design stages from concept to final hand-off to the client.
  • Conceptualizing original ideas that bring simplicity with user-friendliness to the complex design.
  • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
  • Combine creativity with an awareness of the design elements.
  • Conduct ongoing user research.
  • Don't forget to attach previous work or Behance portfolio link.

Regards,
Deforus Technologies Pvt. Ltd.
Read more
Techolution
at Techolution
2 recruiters
Ramya Thota
Posted by Ramya Thota
Remote only
0 - 1 yrs
₹2L - ₹3L / yr
Recruitment/Talent Acquisition
Communication Skills
Negotiation

Title: Algorithmic Talent Match Associate

Location: Remote


Techolution looking for an energetic Algorithmic Talent Match Associate to assist with guiding candidates through a top-notch application process and to work with existing teams to help coordinate the recruiting efforts for the organization. This is an amazing opportunity to learn from a small close-knit team in a fast-paced environment as we grow our brands across the organization.


Responsibilities:


  • Create a job description from scratch and identify negotiable/non-negotiable skills for new roles.
  • Sourcing candidates through various channels including conversion of passive candidates.
  • Understand technicalities behind the positions and liaise with technical teams to screen proactively.
  • Superior communication (written and verbal English) and organizational skills.
  • Self-starters who are results oriented, resourceful, analytical, innovative, intellectually curious and who take initiative and risks.
  • Demonstrate strong ability to embrace and adapt to change, take initiative, showcase curiosity, and learn quickly in a fast-paced environment.
  • Manage and track candidate information in our Applicant Tracking System - including, but not limited to: research, applicant tracking, workflow, communication, data, analytics, and reporting, etc.
  • Create market maps for various specialties and geographic regions for candidate talent pools.
  • Assist in key initiatives and continuously improve and scale our recruiting operations and results.
  • Help to develop talent inclusion and diversity strategies.

Skills Required:


  • Efficient & Speedy - you get work done in a fraction of the time as industry peers
  • Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
  • Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
  • Team Oriented - you celebrate and take joy in the success of others on the team
  • Proficient with Microsoft Office, Word, Excel, and PowerPoint. Possesses the ability to learn the human resources information system (HRIS) and similar computer applications.
  • Prior experience in recruitment cycle/sourcing will be highly preferred.


What You Will Learn:


  • How to effectively schedule phone and in-person interviews with candidates for hiring managers
  • How Talent Acquisition fits in to the Employee Life Cycle (Recruiting, Onboarding, Ongoing, Offboarding)
  • How to post and update job postings across various job boards and recruiting channels
  • What it takes to plan and host virtual recruiting events and job fairs
  • The candidate journey, candidate experience and the impact on the organization
  • How to gather feedback from interviewers, initiate background checks and help with onboarding
  • Attracting talent through employer branding strategies


Why Join Techolution?


Be part of the next most admired high tech brand in the world and launch the next most exciting billion dollar IPO. We are looking for talent with amazing technical skills with a great foundation for the open role. The type of personalities that do very well at our company are people who are looking to contribute to a larger than life cause. People who are looking for a very high growth environment where they are helping the company grow and also personally growing through a very unique and world-class exposure.


Work Life at Techolution:


At Techolution, we do things a bit differently. There's no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other. You are your own boss! We're going to be upfront the way we work doesn't suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.


About Techolution:


Techolution is a high-tech consulting company on a mission to accelerate digital transformation for our clients across the globe. We are a very successful start-up that is small enough to care and large enough to be trusted by some of the top brands in the world such as Apple, JPMC, DBS Bank, NBC, Stryker, JCrew, etc. Techolution specializes in UI Modernization, Cloud Transformation, Internet of Things, Big Data & Artificial Intelligence. As a testament to the power of HVPD, we have developed a wealth of world class products, owned by Techolution, in the space of Virtual Reality, Facial Recognition, Smart Water Monitoring and many more cutting edge digital products in the pipeline.


Techolution currently serves clients across the United States with our headquarters in the heart of downtown New York City. We recently opened “Techolution City” in India as our offshore development center as a living and breathing lab for our IoT Smart City products. Techolution also serves APAC stormers from our Singapore office and the Mauritius office supports our initiatives on the African content.




Read more
CarX
at CarX
1 recruiter
Kushal Suhasaria
Posted by Kushal Suhasaria
Bengaluru (Bangalore)
1 - 4 yrs
₹3.6L - ₹6L / yr
Sales
Business Development
Field Sales
Telesales

As a Sales Executive, you will pursue new opportunities in the small and medium-sized business sector through qualifying leads, building relationships, and scheduling appointments with prospects.

 

Responsibilities:

  • Onboarding new customers (micro, small and medium businesses) with vehicle operations.
  • Educating clients on the benefits and value addition of GPS technology for improving fleet operations.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos