Associate Customer Experience

Engineering Manager – FOY (FoyForYou.com)

Function: Software Engineering → Leadership, Product Engineering, Architecture

Skills: Team Leadership, System Design, Mobile + Web Architecture, DevOps, CI/CD, Backend (Node JS), Cloud (AWS/GCP), Data-driven Decision Making

About FOY

FOY (FoyForYou.com) is one of India’s fastest-growing beauty & wellness destinations. We offer customers a curated selection of 100% authentic products, trusted brands, and a seamless shopping experience. Our mission is to make beauty effortless, personal, and accessible for every Indian.

As we scale aggressively across mobile, web, logistics, personalization, and omnichannel commerce—our engineering team is the core engine behind FOY’s growth. We’re looking for a technical leader who is excited to build the future of beauty commerce.

Job Description

We’re hiring an Engineering Manager (7–12 years) who can lead a high-performing engineering team, drive product delivery, architect scalable systems, and cultivate a culture of excellence.

This role is ideal for someone who has been a strong individual contributor and is now passionate about leading people, driving execution, and shaping FOY’s technology roadmap.

Responsibilities

1. People & Team Leadership

• Lead, mentor, and grow a team of backend, frontend, mobile, and DevOps engineers.
• Drive high performance through code quality, engineering discipline, and structured reviews.
• Build a culture of ownership, speed, and continuous improvement.
• Hire top talent and help scale the engineering org.

2. Technical Leadership & Architecture

• Work with product, design, data, and business to define the technical direction for FOY.
• Architect robust and scalable systems for:
• Mobile commerce
• High-scale APIs
• Personalization & recommendations
• Product/catalog systems
• Payments, checkout, and logistics
• Ensure security, reliability, and high availability across all systems.

3. Execution & Delivery

• Own end-to-end delivery of key product features and platform capabilities.
• Drive sprint planning, execution, tracking, and timely delivery.
• Build and improve engineering processes—CI/CD pipelines, testing automation, release cycles.
• Reduce tech debt and ensure long-term maintainability.

4. Quality, Performance & Observability

• Drive standards across:
• Code quality
• System performance
• Monitoring & alerting
• Incident management
• Work closely with QA, mobile, backend, and data teams to ensure smooth releases.

5. Cross-Functional Collaboration

• Partner with product managers to translate business goals into technical outcomes.
• Work with designers, marketing, operations, and supply chain to deliver user-centric solutions.
• Balance trade-offs between speed and engineering excellence.

Requirements

• 7–12 years of hands-on engineering experience with at least 2–4 years in a leadership or tech lead role.
• Strong experience in backend development (Node/Python preferred).
• Good exposure to mobile or web engineering (Native Android/iOS).
• Strong understanding of system design, APIs, microservices, caching, databases, and cloud infrastructure (AWS/GCP).
• Experience running Agile/Scrum teams with measurable delivery outputs.
• Ability to dive deep into code when required while enabling the team to succeed independently.
• Strong communication and stakeholder management skills.
• Passion for building user-focused products and solving meaningful problems.

Bonus Points

• Experience in e-commerce, high-scale consumer apps, or marketplaces.
• Prior experience in a fast-growing startup environment.
• Strong DevOps/Cloud knowledge (CI/CD, Kubernetes, SRE principles).
• Data-driven approach to engineering decisions.
• A GitHub/portfolio showcasing real projects or open-source contributions.

Why Build Your Engineering Career at FOY?

At FOY, engineering drives business. We move fast, build big, and aim high.

We look for:

1. Rockstar Team Players

Your leadership directly impacts product, growth, and customer experience.

2. Owners With Passion

You’ll be trusted with large problem spaces and will operate with autonomy and accountability.

3. Big Dreamers

We’re scaling quickly. If you dream big and thrive in ambitious environments, you’ll feel at home at FOY.

Join Us

If building and scaling world-class engineering teams excites you, we’d love to meet you.

Apply now and help FOY redefine beauty commerce in India.

Job Title

Business Development Manager – Corporate Sales

Basic Qualification

Graduation

Department

Client Servicing

Sub Department

Location

BANGALORE

Experience

6 to 10 Years

Job Summary

The Business Development Manager – Corporate Sales plays a key role in acquiring new business, generating revenue, and retaining clients in coordination with the underwriting and claims teams. This role involves building strong client relationships, cross-selling insurance products, managing a motivated team, and ensuring operational efficiency through MIS reporting and compliance adherence. The AGM must also maintain insurer relationships and oversee smooth policy renewals and changes.

1.      Client Prospecting and Acquisition:

·        Introduce to potential clients and arrange meetings with key decision-makers

·        Conduct in-depth discussions to understand client needs and insurance requirements

·        Coordinate with clients to generate RFQs (Request for Quotations) across different insurance lines

·        Facilitate client onboarding by obtaining required data and engaging with the underwriting team to close deals.

2.      Revenue Generation and Cross-Selling

·        Coordinate with the underwriting team to earn maximum revenue from each deal, ensuring profitability at the individual, zone, and organizational levels

·        Generate GWP across different insurance segments such as health, life, liability, and property insurance

·        Identify opportunities to offer additional insurance products to existing clients to increase business

·        Maintain the expense ratio target for the individual, team, and organization through efficient deal management.

3.      Relationship Management

·        Build and maintain strong relationships with clients throughout the insurance program duration to ensure satisfaction

·        Collaborate with servicing and claims teams to offer a seamless client experience, ensuring high retention rates

·        Proactively engage with clients to facilitate policy renewals and amendments as required

·        Act as a liaison between clients and insurers to resolve any service issues or policy discrepancies.

4.      Team Management and Development

·        Encourage the team to actively engage with clients and generate new business opportunities through policy changes and renewals

·        Involve team members in client interactions, insurer negotiations, and coordination with TPAs to boost their confidence and skills

·        Monitor team performance and align individual goals with organizational objectives to achieve business targets

5.      Corporate Visits and External Liaison

·        Regular visits to client offices to strengthen relationships and identify new opportunities

·        Maintain relationships with insurers to facilitate smoother underwriting and claims processes

·        Engage with TPAs for quick resolutions and enhanced client service.

6.      Daily MIS and Reporting

·        Ensure accurate and timely preparation of daily MIS reports to track business progress

·        Share insights with management to support decision-making and business strategy.

7.      Compliance and Process Management

·        Ensure all business operations comply with IRDAI regulations and organizational policies

·        Identify areas for improvement in client servicing processes to increase efficiency and client satisfaction.

  Additional Information

Company Industry:

Insurance Broking

Employment Status:

Full Time

Employment Type:

Regular

Number of Vacancies:

1

Working Days:

Monday – Saturday

Office Timings:

10:00 AM to 06:30 PM

Skills:

· Insurance Product Knowledge

· Client Relationship Management

· Team Management and Leadership

· Negotiation Skills

· Communication skills

· Regulatory Compliance Knowledge

· TPA Coordination Experience

· Project Management Skills

· Networking Skills

· Financial Acumen

· Problem Solving skills

You will be getting leads from the company. You need to builds and maintains business relationships with new and existing customers. You understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel, record client feedback and maintain a customer database. 

About Dice:

The Dice platform, one of the most advanced SaaS fintech organizations, helps businesses convert their spending from many fragmented applications, prepaid cards, offline reimbursement/invoice management, procurement, and payment systems to a single spend platform. There will be no more cash, cards, refunds, or offline invoicing since our entire goal is to provide businesses more knowledge and control over how they spend their money, resulting in significant cost savings and profitability. We are a hyper growth startup collaborating with premium Indian enterprises, startups, and industry leaders across disciplines.

Perks in store for you when you join the team:

● You'll be surrounded by passionate team members.

● Your work will have a visible impact.

● You will be working on interesting technical challenges in a fast-paced environment.

Responsibilities:

● Develop UI components using JavaScript following react.js workflows, Building reusable components and front-end libraries for future use.

● Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

● Bug resolution for all the bugs found in Functional, System & User testing to meet exit criteria of the phase.

● Developing and implementing highly responsive user interface components using react concepts.

● Developing and implementing front-end architecture to support user interface concepts.

● Monitoring and improving front-end performance.

● Documenting application changes and developing updates.

Must have skills:

● React Js

● Javascript

● Html

● CSS

● ES6

Secondary Skills:

● Knowledge of Firebase

About APPSeCONNECT:

We are an enterprise committed to the vision of transforming modern-day businesses and amplify their growth trajectory by equipping them with innovative and futuristic tools. With our motto “We Connect. You Grow.”, we aim to help businesses operate more efficiently and grow faster.

Our product APPSeCONNECT is a next generation integration platform which connects various business applications and enables seamless data exchange between them. Trusted by over 800 Businesses across 75 Countries, we have benefitted organizations in their quest for unprecedented growth. To know more details about us, visit us at https://www.appseconnect.com/

APPSeCONNECT is looking for a talented QA automation engineer to design testing procedures for our software applications. This role will be responsible for analysing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

Role: QA Automation Engineer

Key Responsibilities:

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent architectural skills. A skilled QA automation engineer can design and write efficient test procedures for every software application

Roles & Responsibilities:

· Meeting with the product engineering team to discuss verification protocols.

· Identifying software application weaknesses and target areas.

· Sketching out ideas for automated software test procedures.

· Reviewing software bug reports and highlighting problem areas.

· Writing automation scripts and implementing software applications.

· Designing and installing software databases.

· Troubleshooting automation software and finalizing system procedures.

· Identifying quality issues and creating test reports.

· Collaborating with the design team to solve application faults

Requirements:

· 3+years relevant experience working as a QA automation engineer.

· Implementing and maintaining automated test suites for integration tests, API tests, UI tests, and system tests.

· Experience with browser-based UI automation and Selenium/Robot frameworks

· Experience with writing test plans and test cases

· Experience with HTML/CSS/JavaScript and React.js is a plus

· Experience with SaaS environment and/or Cloud Services is a plus

· Experience with API testing.

· Advanced programming skills including automation systems and databases.

· Familiarity with programming script languages including Java, JavaScript and C#..

· Excellent analytical skills.Detailed knowledge of application functions, bug fixing, and testing protocols.

· Strong attention to detail.

Job Description:

• Monitor entire field and DC network, ensure smooth operations for various NMS systems
• Ensure timely alerts in case of any events or parameters crossing threshold
• Ensure timely publishing of relevant reports and statistics
• Keep NMS database updated as per network evolution
• Plan and upgrade HW capacity, SW version, redundancy, connectivity with network elements and other applications as required
• Test and deploy bug fixes, new features/products related to NMS applications
• Quickly troubleshoot any issues with NMS systems and provide RCA, implement AIs
• Analyse and assist business and tech teams with new data analytics
• Vendor relationship management for issues, upgrade, new product evaluation etc.
• Manage connectivity, capacity and redundancy for all applications & network
• Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.

Requirements:

1. Should have years of work experience in Telco / ISP background
2. Must have hands on experience in network monitoring and managing corresponding systems/tools
3. Must have in depth understanding of SNMP and various parameters to be monitored for smooth network operations and troubleshooting
4. Should have good understanding of TCP/IP, networking, switching and routing
5. Should have good understanding of MSSQL, MySQL DB, Windows server, basic OS & virtualization concepts
6. Should be good in at least one scripting language like Python
7. Should have work experience on Solarwinds or similar leading NMS system
8. Should have experience in planning and operations of distributed L3 network
9. Should be available 24*7 for emergency situations
10. Should be able to work in very late night for planned activities
11. CCNA/CCNP Certification is Preferred.
12. Understanding of FTTH, GPON & Wifi concepts is an advantage
13. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events

As our Full Stack Engineer, you will be developing fast, reliable and scalable web applications while taking responsibility for shipping core backend features.

Roles and responsibilities:

1. Develop smooth, scalable and pixel-perfect web-app products
2. Architect, optimize and scale complex systems like the database engine and APIs
3. Follow TDD and write well designed, factored, and tested code
4. Develop new features and maintain existing code
5. Manage infrastructure and ensure security of applications
6. Solve complex product and engineering challenges alongside the core team

What we're looking for in you:

1. 4+ years of experience in Full Stack Development
2. Extensive programming skills with a proficiency in Java, Spring Boot and Javascript
3. Have strong fundamentals in systems design and RDBMS and NoSQL databases
4. Product minded: Strong UI/UX and design sense
5. Strong understanding of asynchronous request handling and dynamic web page development
6. Experience working with React.js, Next.js, Node.js, HTML, CSS, Redux, TypeScript
7. Stellar problem solving and research skills with the ability to design scalable systems
8. Exposure with AWS/GCP, Docker, Kubernetes and CI/CD Setups
9. Experience in functional, L& P and security testing

Benefits of working with Rivi:

• Stock Options
• Flexible work hours
• More responsibilities and more opportunities
• The chance to exponentially grow in your career, as Rivi grows
• Work on real innovation and a futuristic vision
• Enhance your skill-sets and knowledge
• Opportunity to learn about many different verticals
• Feel empowered and change things - We value ideas and suggestions
• Work in an inclusive culture where transparency, creativity, accountability and ownership is encouraged