Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Managing large amounts of calls and emails, and social media, if required
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiarity with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal)
- Ability to multitask, prioritize and manage time effectively
- Empathy and compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft Office and G-suite (google)
- Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
- Comfort with technology and data
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer obsession
- High integrity
- Decisiveness
Shubham Vishwakarma
Full Stack Developer - Averlon
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FigmaJob Title : React Native Developer
Experience : 3+ Years
Location : Gurgaon
Working Days : 6 Days (Monday to Saturday)
Job Summary :
We are looking for a skilled React Native Developer with experience in converting Figma designs into high-performance mobile applications.
The ideal candidate should have some exposure to Blockchain/Web3 technologies and be capable of converting mobile applications into SDKs.
Key Responsibilities :
✅ Develop and maintain React Native applications.
✅ Convert Figma designs into pixel-perfect UI.
✅ Optimize app performance and ensure smooth user experience.
✅ Work with Blockchain/Web3 integrations (preferred).
✅ Convert mobile applications into SDKs for seamless integration.
✅ Collaborate with designers, backend developers, and blockchain engineers.
Technical Skills :
🔹 Strong proficiency in React Native, JavaScript, TypeScript.
🔹 Experience with Redux, Context API, Hooks.
🔹 Familiarity with Blockchain/Web3 (Ethereum, Solidity, Wallet integrations).
🔹 Understanding of mobile SDK development.
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LeadershipLaunch Your Career in IT – Join Us as a Business Development Executive (BDE)
Are you a recent graduate with strong communication skills and a passion for technology, sales, or client engagement? Here's your chance to kickstart your career in the booming IT industry—even if you don't have a technical background!
Who Can Apply!
- Recent graduates from any stream
- Strong Communication and interpersonal skills.
- Eagerness to learn about technology and sales.
- Self-motivated, proactive, and goal-oriented mindset.
What You’ll Do
- Learn the basics of IT services and digital products (training provided).
- Conduct market research to identify potential clients and business opportunities.
- Assist in the development of sales strategies to attract new clients and retain existing ones.
- Reach out to potential clients via email, phone, and social media to introduce our products/services.
- Build and maintain strong relationships with clients.
Why Join Us?
We believe your degree doesn’t define your future—your drive does. If you're hungry to learn, ready to work smart, and want to grow in a future-proof industry, this is your opportunity.
No experience? No problem. We’ll train you. Just bring the energy.
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
About Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Roles & Responsibilities
1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.
2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.
3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.
4. Maintains performance script repository.
5. Writing test scripts of various test phases like integration, regression, system.
6. Analyzing users stories / Use cases / requirements for validity and feasibility.
7. Interact with SMEs & Business to gather PT/PE requirements.
8. Identifying tools and techniques to improve testing quality and efficiency.
9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.
10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.
11. Design and create benchmark scenarios and prepare performance benchmark documents.
12. Prepare test summary reports for management review.
13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.
Seniority Level - Entry level
Industry - Information Technology & Services
Employment Type - Full-time
Job Functions - Product Development
Employment Type - Full-time
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- Creating the website architecture
- Designing and managing the website back-end including database and server integration
- Creating landing pages
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- Monitoring the performance of the live website and improving it
- Work on SEO and Optimise continuously for website using Google Analytics
- Assist in Social Media Management and Email Marketing
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Data Science
Machine Learning (ML)About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.
Responsibilities:
- Work with stakeholders throughout the organisation and across entities to identify opportunities for leveraging internal and external data to drive business impact
- Mine and analyze data to improve and optimise performance, capture meaningful insights and turn them into business advantages
- Assess the effectiveness and accuracy of new data sources and data gathering techniques
- Develop custom data models and algorithms to apply to data sets
- Use predictive modeling to predict outcomes and identify key drivers
- Coordinate with different functional teams to implement models and monitor outcomes
- Develop processes and tools to monitor and analyze model performance and data accuracy
Requirements:
- Experience in solving business problem using descriptive analytics, statistical modelling / machine learning
- 2+ years of strong working knowledge of SQL language
- Experience with visualization tools e. g., Tableau, Power BI
- Working knowledge on handling analytical projects end to end using industry standard tools (e. g., R, Python)
- Strong presentation and communication skills
- Experience in education sector is a plus
- Fluency in English
To know more about us, please visit http://www.centiro.com/">www.centiro.com
Purpose
Working at Centiro is different. Inspiring, challenging and rewarding. We are on a rapid path of expansion and are looking for talents with a passion and drive to make a difference. This is an exciting time to be joining & strengthening the team and shape the future together.
What will you do?
As an Application Specialist (AS), you are responsible for analysing customer requirements, developing and maintaining system integrations and components, including but not limited to; application to application integrations, services, internal and external API, file transfer, and/or EDI and SQL queries. AS is fully responsible for participating in requirements analysis, design, development, internal testing, and the documentation of same for the application-application integrations.
Primary responsibilities will also include understanding product architecture, design dependencies, troubleshooting existing integrations and providing technical support to the development team.
Initially you will learn how our systems function and as you progress you can decide your area of specialization. You create your path; the possibilities are limitless. We work in self-organized teams with varied skills and as an organization follows/obeys a holarchy instead of a hierarchy. In a holarchy, each person’s value comes from his or her individuality and uniqueness instead of rank or seniority.
Who are you?
You are a tech-savvy person with an interest in integrations and how the world of digital affects the modern business. Always with the customer in focus.
You are expected to try, test, learn and implement. You are encouraged to seize opportunities and continuously develop with Centiro’s robust confidence in your ability. You are spurred by continuous improvements and seeing things from a new perspective.A collaborative mindset and aptitude are more important than prestige and personal priorities. With all tasks, everyone is equal in helping each other succeed.
What we are looking for:
- Degree in computer science, engineering from reputed institute
- 2-6 years of proven experience working with system integrations and worked with SQL, MS .Net, Database- MS SQL / Oracle, SQL Server Management Studio, Web services, SFTP
- Working Knowledge of different file formats like IFTMIN, XML, CSV, JSON
- Understands and learns the Software configuration and follows the steps to configure / implement / integrate company or 3rd party products and support client requests.
- Hands-on testing experience to validate integrations / solutions developed and implemented. Has worked with testing tools like SOAPUI/ ReadyAPI/ Postman
- Collaborate with business and technical partners to capture - understand requirements, estimate efforts, and deliver appropriate specification to drive the solutions
- Effectively communicate to management, business owners, and customer stakeholders as well as working closely with software developers.
- Able to define project requirements and manage/Lead small projects independently
- Proven problem-solving and troubleshooting skills and be able to organize their own workload by staying agile and responsive to team needs. Knowledge of JIRA, BMC remedy, Service Now.
Good to have :
- Working knowledge of Supply chain and logistics domain / supply chain ERP - solutions
- Exposure to release cycle, Power BI , Graylog, Grafana
- Experience working with Label scripting in languages like zebra and mark point
- Knowledge of C# , VB script
Job Summary for BDE profile :
Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations.
Business Development Executive skills :
- Bachelor’s degree is required.
- Knowledge about Software development(Android and iOS).
- Excellent communication skills.
- Collaboration Skills.
- Goal-focused and negotiation skills.
- Ability to develop good relationships with current and potential clients.
- Knowledge of bidding portals like Upwork, Guru, Freelancer.
BDE Responsibilities :
・ Oversee the sales process to attract new clients.
・ Work with senior team members to identify and manage risks.
・ Maintain fruitful relationships with clients and address their needs effectively.
・ Research and identify new market opportunities.
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background
LaravelPHP- Fully capable of understanding current structures, identifying the issues and rebuilding for the future.
- Technical Bug Solving Ability.
- Extensive knowledge of Mysql database/architecture design & implementation skills.
- A strong handle on JS, Jquery, JSON, Ajax and PHP frameworks.
- Strong knowledge of REST & SOAP API Integration
- Good levels of communication. Both written and verbal.
- The ability to work under pressure and to tight deadlines.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon