
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Managing large amounts of calls and emails, and social media, if required
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiarity with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal)
- Ability to multitask, prioritize and manage time effectively
- Empathy and compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft Office and G-suite (google)
- Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
- Comfort with technology and data
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer obsession
- High integrity
- Decisiveness

Similar jobs
About the role:
Devtron is seeking a Technical Content Writer to join the team in Gurugram. This is an internship on-site position that requires excellent communication skills in English. The Technical Content Writer will work with the Marketing and Product teams to write technical documentation, product guides, blogs, videos, and other technical marketing content.
What You’ll Do:
● Execute the content calendar by building and delivering on the roadmap set by the management
● Determine the needs of end users of technical documentation and work closely with the Technology, DevOps, and Marketing teams to make products easier to use. This includes feature guides, FAQs, and onboarding materials.
● Create long-form content in the form of blogs and case studies among others
● Work closely with the creative teams to represent the content in the most suitable visual format
● Research target audience and industry-related topics
● Apply SEO in our content marketing strategies
● Optimize existing content using keyword research and SEO guidelines
● Repurpose content for different channels (web, email, social media)
● Collaborate with internal and external stakeholders for content inputs and illustrations
● Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues, and other internal developments
What You’ll Need:
● Bachelor's degree in Computer Science or related field.
● Looking for a fresher from the 2025 batch.
● Familiarity with DevOps domain.
● Excellent skills in grammar, minimalist documentation design, and effective information architecture.
● Great teaching skills that translate into amazing written work.
● Experience with a rapidly scaling start-up environment.
Job Description
- The candidate will be handling technical support issues and resolving them over the phone/e-mail/remote and other voice and non-voice channels.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in the morning shift and general shift.
.
Skills
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Basic Knowledge of Antivirus, DLP, MDM, and Remote technologies.
Candidate should be from Navi Mumbai only
Title: Product Development Engineer II- BillMe (Razorpay)
About Razorpay :
Razorpay is a rapidly growing platform company powering small and medium scale businesses. We are a finTech startup that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. The company has rapidly expanded into greenfield areas like neo banking and B2B lending. Our employees are able to create change at scale and have an opportunity to truly disrupt and shape FinTech space. Transaction volumes have been growing at a rapid pace - 5X year-over-year growth over the past few
years.
About Billme (Acquisition of Razorpay) :
BillMe is the world's leading digital billing provider. It was founded by Jai Hemrajani, Kuber Pritmani, and Rupam Jain in 2018. BillMe has now evolved into a "CRM powered by Digital Billing."
BillMe helps over 4000+ businesses like McDonald's, Tata, BurgerKing, and Decathlon send digital bills, collect data, and increase sales and engagement.
BillMe was acquired by Razorpay in 2023. The collaboration between Razorpay and BillMe aims to help retail brands digitalize and seamlessly access omnichannel payment solutions.
Roles & Responsibilities:
To succeed in this role, you’ll need a customer-first attitude and the following:
- A minimum 3 years of hands on experienced in building desktop / client-server applications using programming skill C++, C#, WPF, .NET and SQL
- Good understanding of design patterns.
- Ability to create in depth technical design & implementation of a product feature and work independently on assigned modules
- Utilize version control systems to manage codebase and collaborate with a development team.
- Implement multi-threading and concurrency concepts to enhance application responsiveness.
- Leverage knowledge of Windows architecture for effective software development.
- Utilize SQL databases for data storage and retrieval.
- Develop user-friendly interfaces using WPF (Windows Presentation Foundation).
Qualifications:
- Proficiency in C++, C# and .Net programming languages.
- Proficient understanding of Windows architecture, Rest Api and Git.
- Understanding of SQL databases will be an added advantage.
- Good experience with WPF (Windows Presentation Foundation).
- Strong problem-solving skills, attention to detail, and proactive attitude.
- Good communication skills in English (verbal and written).
If you are a motivated and skilled Software Developer with expertise in C++, C# and WPF, and you are ready to take on challenging work in a dynamic environment, we encourage you to apply. Join us in creating innovative software solutions that make a difference.
About our Client
Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech
It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.
The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem
Job Location -Bangalore
Requirement
4+ years of experience building frontend for consumer facing products
2+ years experience on React .Jsand core principles
Good to have experience with popular React.native
Team Lead/Management experience
Develop all user-facing products in React
Thorough understanding of architecting the frontend system with Server Side Rendering –
Familiarity with modern front-end build pipelines and tools
Understands app development cycle
Flexibility and deadline driven
Regards
Team Merito

- Work with modern tools and technologies including Azure
- Work in a highly collaborative agile/scrum delivery environment.
- Ability to influence testing methodologies and tools.
- Opportunity for long-term advancement and career growth.
- Thrive in a company that values a culture of safety, sustainability, inclusiveness, and performance.
WHAT YOU WILL DO
- Proactively learn and understand the existing platform and proposed new feature requirements
- Designs create, and executes test plans, scenarios, scripts, or procedures that address areas such as database impacts, regression testing, negative testing, error or bug retests, or usability.
- Collaborate with the other members to create a world-class QA function
- Verify or validate model outcomes
- Python coding
- Identify, analyze, and document problems with requirements, program functionality, and /or data
- Validate Production releases
- Document software defects, using a bug tracking system (Azure Dev Ops), and report defects to software developers and stakeholders
Required Qualifications
- 8+ years’ experience working in an IT environment
- Experience putting together a roadmap plan for QA functions and features
- Experience performing feature testing on multiple applications and platforms
- Experience in writing, executing, testing SQL queries, and ETL processes
- Experience in API testing
- Experience in DevOps
- Experience in Insight validation
Preferred Qualifications:
- Exposure to the Microsoft BI stack including (Azure SQL, SQL Server, SQL queries, Azure Data Factory, SSIS, SSAS, Power BI, SSRS)
- Experience with Azure Dev Ops
- Experience with data warehouse and/or BI environments
- Experience with an Agile software methodology
- Experience designing, developing and maintaining automated test scripts
- Excellent communication skills, both written and verbal, with strong analytical and problem-solving skills
- Automation skills
- Good to have Python DS/ML library knowledge
Main Duties
Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Ensure designs are in compliance with specifications
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Prepare and produce releases of software components
Role & Relationships
We consider ourselves a team & you will be a valuable part of it. You could be reporting to a Senior member or directly to our Founder, CEO
Educational Qualifications
We don’t discriminate. As long as you have the required skill set & the right attitude
Experience
Upto six years of experience, preferably working on Java.
Skills
Good
Strong understanding of Core Java , Servlet, JSP
Knowledge of RDBMS (MySQL, Oracle, SQL Server), NoSQL
Knowledge of RESTful Web Services, XML, JSON
Good team player
Even better
Familiarity with the software development lifecycle
Strong Full stack developer development background with frontend and backend web applications
Competencies
An aptitude to solve problems & learn something new
Highly self-motivated
Analytical frame of mind
Ability to work in fast-paced, dynamic environment
Location
Currently in Pune
Remuneration
Once we meet, we shall make an offer depending on how good a fit you are & the experience you already have
About us
Aikon Labs Pvt Ltd is a start-up focused on Realizing Ideas. One such idea is iEngage.io, our Intelligent Engagement Platform. We leverage Augmented Intelligence, a combination of machine-driven insights & human understanding, to serve a timely response to every interaction from the people you care about.
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server-side logic
- Implementation of security and data protection
- Integration of data storage solutions
Skills And Qualifications
- Practical knowledge and understanding of web applications.
- 3+ years of good hands-on experience in Python, with knowledge of Django
- Good hands-on experience in SQL Database (MYSQL / Postgres)
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Able to create database schemas that represent and support business processes.
- Strong unit test and debugging skills
- Proficient understanding of code versioning tools GIT.
- Has experience of working in an Agile Environment. Fluent in English (written and oral) Fluency in a second language is preferred.
- Comfortable working remotely with great communication skills for a remote work environment.
Bonus Qualifications
- Knowledge of any cloud. ( Especially Azure )
Your day-to-day tasks will be
• Helping our product squads to bring the best testing practices into their workflow
• Understanding the flow of code and how it interacts with different components
• Understanding the product functionality and product objectives to implement
• Code contributions in the backend, and/or frontend with extensive unit tests
• Working with deployments teams and offering inputs on the testability of functional elements and designs
• Researching tools, methodologies, and trends and upgrading existing practices and processes
• Mentor junior engineers, do code reviews and help improve/maintain code quality
This might be for you if…
You have a passion for designing, development, and testing and you should enjoy upgrading your tech skills as tools and technologies evolve quickly.
• A Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 4+ years of overall professional web development experience including coding, scalability of codes and development, testing and
deployment best practices
• Firefighter – You love taking up fire calls on production or other critical systems
• Communicate effectively in fluent English
• Exposure to modern development environment including Node, Java, JavaScript, Typescript, Version Control, GIT, AWS, NoSQL
(MongoDB, DynamoDB), ReactJS
• Understands the value and impact of our product for prospective customers and is driven to make it a success
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where ideas are valued on merit
Company Overview
Vamstar is a data science powered global B2B healthcare marketplace platform. We Aggregate $2 trillion of demand for healthcare products
and services using machine learning and providing real-time insights to buyers and suppliers to accelerate transactions. Our enriched data on
buyers, outcomes, and contracts (including tenders) reveal interdependencies across complex contracting markets. By seeing the big picture
and all the connections, Vamstar provides healthcare stakeholders with valuable market insights and perspectives. Vamstar partners with
leaders in the industry, academia, and government in 70 countries to apply higher-level thinking to daily tasks and strategic issues
Location: Kurla (Mumbai)
B2C sales/Inside Sales
Experience: 2-4 years into B2C/Inside sales (Mandatory)
Excellent communication is must
Compensation: Upto 6LPA
Immediate Joining
Max Age: 30








