Cutshort logo
Fast Growing Ethnic Wear Brand logo
Associate Customer Experience
Fast Growing Ethnic Wear Brand
Associate Customer Experience
Fast Growing Ethnic Wear Brand's logo

Associate Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 5 yrs
₹6L - ₹7L / yr
Delhi, Noida, Gurugram
Skills
Magento
Customer Relationship Management (CRM)
Customer Success
Account Management
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As an Associate Customer Experience, you will be responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.

What you will do:

  • Managing large amounts of calls and emails, and social media, if required
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiarity with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal)
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft Office and G-suite (google)
  • Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
  • Comfort with technology and data
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer obsession
  • High integrity
  • Decisiveness    

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Cglia Solutions LLP
Usha Srinivasan
Posted by Usha Srinivasan
Hyderabad
8 - 12 yrs
₹1L - ₹20L / yr
skill iconJava
Hibernate (Java)
J2EE
People Management

Job Description

Position Title: Java Technical Lead/Manager

Position Type: Full Time, Permanent

Department: Research and Development

Reports to: R&D Manager, Indian Development Centre.

 

Company Background:

 

-CGLIA is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

- At CGLIA, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

- CGLIA, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

 

Job Summary:

As a Technical Manager, you will be providing the guidance to all the team members in designing, implementing and delivering the technical solutions.

Also, responsible to maintaining the existing product line with high quality and timely deliverables by working closely with product teams.

In this role, you will be hiring the new development staff, oversee each aspect of the development process, and act as a liaison between development team and upper management. Also ensures that team is fully trained and able to perform their jobs.

Should possess strong leadership skills and ability to resolve the challenges quickly.

Responsibilities:

  • Participate and contribute to project planning and effort estimation.
  • Demonstrate exceptional requirements gathering skills and support requirement gathering sessions.
  • Contribute to technical design of business solutions.
  • Support leadership team in development RFP’s and service offerings.
  • Review and analyze relevant documentation to ensure the understanding of an organization function and capabilities.
  • Conduct relevant research to increase understanding in support of developing comprehensive solutions.
  • Comply with all the relevant policies and procedures and complete all the documents that are required.
  • Conducting performance reviews, handling the employee complaints
  • Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

 

Qualifications: (Education, Experience, Skills and Knowledge)

  • Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.
  • At least 8 plus years of hands on experience in developing cloud-based software along with 2 plus years of Management experience.
  • Expertise with more than one of the Software Development Methodologies.
  • Expertise in designing and developing cloud based high available distributed applications and must have extensive experience in object-oriented design.
  • Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVS, Spring Data, Spring Cloud, Spring Batch, Spring spiral, Spring security etc.) along with open source technologies.
  • Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.
  • Demonstrated Experience on databases like MySQL, MS SQL, PostgreSQL, and Oracle.
  • An understanding on handling of large data sources. (Desirable)
  • Expertise on the Code Static Analyzer tools like SonarQube, PMD and, DevOps Tools.
  • Expertise in using any Unit testing Frameworks like Junit.
  • Knowledge in Security related to Web Applications and mobile applications. and other open source and commercial tools.
  • Demonstrable and substantial experience in leading and managing teams of software developers.
  • Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.
  • Results-oriented, detail-oriented, and well organized.

 

Technical Manager: Requires sufficient Managerial Skills and sufficient technical skills.

Main function has to be focused on people. He or She can and should learn new things in technology,  that is required for the role.

Read more
Kodiodo Technologies Pvt Ltd
Remote only
0 - 1 yrs
₹1.5L - ₹3L / yr
Sales management
Lead Generation
Marketing
Field Sales
Marketing & Communication
+2 more
  • Business Development:
  • Identify and pursue new sales opportunities through various channels, including networking, cold calling, and attending industry events.
  • Develop and execute strategic plans to achieve sales targets and expand market presence.
  • Client Management:
  • Build and maintain strong relationships with clients and prospects to understand their needs and provide tailored solutions.
  • Conduct presentations and demonstrations of software or services to potential clients.
  • Sales Strategy:
  • Develop and implement effective sales strategies and tactics to drive revenue growth.
  • Analyse market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.


  • Sales Reporting:
  • Track and report on sales performance, including key metrics such as sales volume, conversion rates, and customer acquisition.
  • Prepare and present regular sales reports to management.
  • Customer Service:
  • Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
  • Follow up with clients to ensure successful implementation and continued satisfaction with products or services.
  • Collaboration:
  • Work closely with the marketing team to develop and execute promotional campaigns and materials.
  • Coordinate with other departments to ensure seamless delivery of products or services to clients.

Qualifications:

  • Education:
  • Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Experience:
  • Fresher and experience in a sales role.
  • Demonstrated track record of achieving or exceeding sales targets.
  • Skills:
  • Strong sales and negotiation skills with the ability to close deals effectively.
  • Excellent communication, presentation, and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.

Personal Attributes:

  • Results-oriented with a proactive approach to problem-solving.
  • High level of motivation and enthusiasm for sales.
  • Strong organizational skills and attention to detail.

Compensation:

  • Competitive base salary with performance-based commission.

 

 


Read more
Akshar Yoga Kendraa
Bengaluru (Bangalore)
3 - 5 yrs
₹3.6L - ₹7.2L / yr
Yoga Teacher

Company Profile - https://aksharyoga.com

Work Location - https://maps.app.goo.gl/PboK3w7q9N2BAC957

Work Location - https://maps.app.goo.gl/fDWicBpeQbK1wBB97


Akshar Yoga Kendraa, Bengaluru is pleased to announce an opening for Yoga Teachers, Yoga Experts, Councelors and Yoga Therapists


Any of below listed are the qualifications required as pre-requisite 


**BSc in Yoga from a recognized University or equivalent


**MSc in Yoga from a recognized University or equivalent


**Ayush Ministry Certified Yoga Teachers


**University Certified Graduate Degree in Yoga 


**University Certified Post Graduate Degree in Yoga


**Doctrate (Ph.D) in Yoga


Expected region of work : Offline (Bengaluru City | Karnataka | India)


Package starts from 30k per month upto 60k 


For application, please share your Resume and basic details


Thank you 

Wish you good health.

Read more
3D AI company
3D AI company
Agency job
via VMultiply Solutions by sunitha sodadasi
Bengaluru (Bangalore)
6 - 9 yrs
₹25L - ₹40L / yr
skill iconReact.js
skill iconVue.js
skill iconAngularJS (1.x)
skill iconNodeJS (Node.js)
skill iconPython
+2 more
Requirement:
Position : SDE III
Location : Bangalore
JOB Type : Full Time
Permanent Hire


Note: In this SDE3 Positions, we are hiring both Frontend & Backend.

What we look for:
SDE3 Frontend

BE/B.Tech in computer science or a related field from Tier-1/Tier-2 colleges in India
6-9 years of working experience in product companies. 
Deep expertise in at least one modern language.
Experience in any popular frameworks like React, Angular, Vue, etc.

SDE3Backend

Nodejs & Python


Regards
sunitha
HR Executive


Read more
Amazon India
at Amazon India
1 video
58 recruiters
Alton Abraham
Posted by Alton Abraham
Bengaluru (Bangalore)
3 - 7 yrs
₹15L - ₹40L / yr
skill iconJava
skill iconC++
Data Structures
Algorithms
Problem solving
+1 more
Do you want to be part of team building Amazon.in space ? Are you passionate to build highly scalable systems ?
LocalFinds team is building multiple capabilities that are relevant to customers in India. This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business for Amazon.in

As an engineer, you will help with the design, implementation, and launch of many key product features. You will get an opportunity to work on the wide range of technologies (including AWS Elastic Search, Lambda, ECS, EDP, SQS, Dynamo DB, Slapshot, Herd, Horizonte etc.) and apply new technologies for solving customer problems. You will have an influence on defining product features, drive operational excellence, and spearhead the best practices that enable a quality product. You will get to work with highly skilled and motivated engineers who are already contributing to building high-scale and high-available systems.

If you are looking for an opportunity to work on world-leading technologies and would like to build creative technology solutions that positively impact hundreds of millions of customers, and relish large ownership and diverse technologies, join our team today!

As An Engineer You Will Be Responsible For
  • Ownership of product/feature end-to-end for all phases from the development to the production.
  • Ensuring the developed features are scalable and highly available with no quality concerns.
  • Work closely with senior engineers for refining the design and implementation.
  • Management and execution against project plans and delivery commitments.
  • Assist directly and indirectly in the continual hiring and development of technical talent.
  • Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
  • Contribute intellectual property through patents.
The ideal candidate is a passionate engineer about delivering experiences that delight customers and creating solutions that are robust. He/she should be able to commit and own the deliveries end-to-end.


Basic Qualifications
  • 2+ years of non-internship professional software development experience
  • Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
  • 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • A Bachelor's degree in Computer Science or related technical discipline.
  • 3+ years of Software Development experience.
  • Strong knowledge of Data Structures, Algorithms and CS fundamentals.
  • Strong coding and problem solving skills.
Preferred Qualifications
  • Experience working with service oriented architectures and web-based solutions.
  • Experience in eCommerce and deep hands-on technical expertise
  • Experience working on the AWS technologies.
  • Experience with NoSQL and relational databases.
  • Excellent verbal and written communication skills
  • Experience working on Agile processes (Scrum, Kanban).
Read more
MMF Infotech Technologies Private Limited
Remote, Indore
0 - 1 yrs
₹1.5L - ₹2L / yr
Human Resources (HR)
Communication Skills
MS-Office
Problem solving
1. Updating company databases by feeding new employee contact information and employment details
2. Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies
3. Organizing interviews with shortlisted candidates and taking interview follow up.
4. Posting job advertisements to job boards and social media platforms
5. Removing job advertisements from job boards and social media platforms once vacancies have been filled
6. Assisting the HR staff in gathering market salary information
7. Assisting in the planning of company events
8. Preparing and sending offer and rejection letters or emails to candidates
9. Coordinating new hire orientations
10. Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related matters
 
 
Read more
Human capital platform for Indian SME’s.(PB1)
Human capital platform for Indian SME’s.(PB1)
Agency job
via Multi Recruit by Sukanya J
Bengaluru (Bangalore)
4 - 6 yrs
₹20L - ₹25L / yr
skill iconReact.js
Web
skill iconHTML/CSS
skill iconJavascript
Front End Developer
  • Build fluid, scalable, responsive, and consumer-centric web platforms that target users across a wide array of devices
  • Collaborate closely with designers & backend developers and contribute to the full product development life-cycle from design and development to roll out
    Take ownership of work and deliver quality results consistently
  • Own the delivery of multiple features in a fast-paced work environment
  • Build optimized and modular components to provide performance-oriented solutions
  • Work in a dynamic and collaborative culture ensuring good teamwork and communication with remote team members when needed

Qualifications

  • 4+ Years of experience in frontend web development (1+ in ReactJS)
  • Strong past experience of building, scaling and maintaining feature-rich customer-facing single-page applications
  • Ability to translate designs into UI elements with accuracy and an eye for fluidity and responsiveness; strong grasp of any of CSS / sass / less
  • Proven ability to implement key concepts of state management, security, and caching practices in enterprise-level web applications used at scale
  • Proficient understanding of compatibility issues across different browsers and web and mobile devices and available ways to work around them
  • Familiarity with the react ecosystem and popular libraries in that ecosystem
  • Strong grasp over core web development concepts like HTML5, JavaScript, CSS3, general Web 2.0 techniques, and working without modern component libraries
  • Experience with designing secure web applications with a strong understanding of common security vulnerabilities and best practices
  • Understanding of data structures, algorithms and object-oriented programming
  • Strong grasp over concepts of performance, optimization, lighthouse, etc
  • Strong handle over Git, following best practices to facilitate collaboration


Skills that will give you an edge

  • Hands-on experience with supporting payments and integrating payment gateways
  • Experience with progressive web apps, service workers
  • Strong grasp over frontend unit and end-to-end testing frameworks

 

 

Read more
CES Information Technologies
Yash Rathod
Posted by Yash Rathod
Remote only
4 - 10 yrs
₹6L - ₹12L / yr
skill iconJava
skill iconSpring Boot
Struts
Hibernate (Java)
06692
+1 more
Bachelor’s Degree or equivalent with 5+ Years of IT Experience
Must have experience / knowledge in Cluster Management Frameworks(e.g., Spark), Kafka,ElasticSearch, Docker, Kubernetes and database, build-and-test(preferred).
Must have hands-on experience with Java, Spring Boot & Hibernate
Must have good experience with Cloud (AWS/Azure/GCP)
Demonstrate project management skills
Experience with customer facing and handling customer expectations
Must have excellent verbal and written communication skills

Skills:
Java
very strong on Spring frameworks
Hibernate
Relational Database (Pref PostgresQL)
AWS / Azure
Read more
Ladybird Web Solution Pvt Ltd
Darshan C
Posted by Darshan C
Bengaluru (Bangalore), Jammu
1 - 3 yrs
₹2.4L - ₹5L / yr
Digital Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
SEO management
skill iconGoogle Analytics
+3 more
Overview
This position is open for experienced Internet Marketers. We are looking for digital marketing professional with knowledge of SEO, SEM, Social Media, and analytics. 1 year to 3 year of experience professionals with good command over English and analytical approach are welcome

 

 

Who are we looking for?
  • Experienced professionals – 1 year to 3 years experience
  • Candidate having creative thinking and original approach
  • Willingness & ability to learn & work on new technologies

 

Responsibilities/Learning
  • Develop marketing strategies
  • Search Engine optimization(SEO)
  • Social Media Marketing
  • Email Marketing
  • PPC/Ad Management
  • Interacting with the clients & managing their internet marketing accounts
  • Building monthly reports, analyzing the data & measuring the impact of the internet marketing done for that month
  • Write original, creative content for marketing purpose

 

Technologies/platforms you will work on
  • Google Analytics
  • Google Search Console
  • Google Adwords
  • Facebook Insights
  • Moz Tools
  • Mailchimp & Benchmark email
  • Twitter
  • Google+
  • Facebook
  • LinkedIn
  • Photoshop/Canva - Basic design skills are helpful to have

 

Qualification/Interest
  • Candidates from marketing background preferred
  • Candidates having working knowledge of Adobe Photoshop or Canva preferred. Basic design skills are helpful to have
  • Candidates must have good reading, writing, spoken English skills

 

How can I apply
  • You are invited to send us your complete resume
  • Attach previous work or portfolio or project details
  • Resume should have candidate photograph in it
  • Mention Linkedin Profile URL in the resume
  • Do go over our company website http://www.ladybirdweb.com/" target="_blank">www.ladybirdweb.com | http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying
Read more
A Product Based Company
A Product Based Company
Agency job
via Crewmates by Gowtham V
Chennai
5 - 9 yrs
₹8L - ₹9L / yr
skill iconJava
skill iconSpring Boot
Microservices
Hi Professionals,
We are looking for Java Developer for Reputed Client @ Chennai Permanent role
Work Location : Chennai
Experience : 4+ Years
Skills : Java, Microservices, Springboot
Notice period : Immediate to 30 Days

Regards,
Pavithra R,
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos