
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Managing large amounts of calls and emails, and social media, if required
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiarity with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal)
- Ability to multitask, prioritize and manage time effectively
- Empathy and compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft Office and G-suite (google)
- Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
- Comfort with technology and data
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer obsession
- High integrity
- Decisiveness

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Job Description: Veeva CRM Tester (EU/APAC Rollout)
Diabetic Care Medical Devices | Global Commercial Operations
Location: Remote / Hybrid (EU or APAC preferred, with overlap to US hours)
Engagement: Contract / Full-Time
Industry: Medical Devices – Diabetic Care
Experience: 5–8 years in software testing with strong functional Veeva CRM expertise
About the Role
A US-based leader in diabetic care medical devices is expanding its commercial operations into Europe and Asia-Pacific markets. As part of this strategic rollout, we are looking for a Veeva CRM Tester to ensure the quality, compliance, and seamless adoption of our Veeva CRM platform across EU and APAC affiliates.
You will partner with business analysts, Veeva administrators, developers, and regional commercial teams to validate CRM functionality, localization, integrations, and regulatory configurations — ensuring our field reps and medical teams have a reliable, compliant, and intuitive platform.
Key Responsibilities
• Test design and execution: Design, document, and execute functional, regression, integration, and UAT test cases for Veeva CRM modules across EU/APAC rollouts.
• Core Veeva CRM functionality: Validate Account Management, Call Reporting, Cycle Plans, Territory Management, Sample Management, Approved Email, CLM (Closed Loop Marketing), Medical Inquiry, Coaching Reports, and MyInsights.
• Localization and compliance: Test country-specific configurations including localization, language packs, currency, time zones, consent capture, and HCP/HCO compliance (EFPIA, MedTech Europe, APAC equivalents).
• Integration testing: Verify integrations between Veeva CRM and downstream/upstream systems (Veeva Network/OpenData, MDM, ERP/SAP, marketing automation, data warehouses, and analytics platforms).
• Release testing: Perform release testing for Veeva CRM seasonal General Releases (3x/year) and identify regression impact on existing functionality.
• Mobile and offline testing: Execute testing on Veeva CRM iPad and Veeva CRM for Browser, including offline sync scenarios.
• Data migration validation: Validate account, contact, address, affiliations, and historical call data migration during country go-lives.
• Defect management: Track and manage defects in JIRA / Azure DevOps / HP ALM; partner with developers and Veeva support on resolution.
• Test automation: Contribute to test automation strategy and execute scripts using tools such as Selenium, Provar, or Tosca where applicable.
• Regulatory documentation: Support GxP / CSV (Computer System Validation) documentation aligned with medical device regulatory standards (FDA 21 CFR Part 11, EU MDR, GDPR).
• Cross-region collaboration: Coordinate with US-based program team and EU/APAC affiliate stakeholders across multiple time zones.
Required Qualifications
• 5–8 years of software QA / testing experience, with at least 3+ years specifically testing Veeva CRM.
• Strong functional understanding of Veeva CRM modules and the underlying Salesforce platform (Veeva is built on Salesforce).
• Hands-on experience with Veeva CRM rollouts across multiple countries, ideally in EU and/or APAC.
• Solid grasp of life sciences / medical devices commercial processes — HCP engagement, sample compliance, multichannel cycle planning.
• Experience testing Veeva Network, Veeva Vault CRM, or Veeva OpenData integrations.
• Proficiency in test management tools (JIRA, Zephyr, qTest, HP ALM, or Azure DevOps).
• Understanding of regulatory frameworks: GDPR, EU MDR, GxP, 21 CFR Part 11, and country-specific HCP transparency reporting laws.
• Strong analytical, documentation, and stakeholder communication skills.
• Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field.
Preferred Qualifications
• Veeva CRM certifications (Veeva CRM Administrator / Veeva Align / Veeva Vault).
• Experience with Veeva Vault CRM migration (the next-gen platform replacing Salesforce-based Veeva CRM).
• Prior testing experience in medical devices, especially diabetes care, glucose monitoring, or insulin delivery systems.
• Exposure to automation frameworks like Provar (purpose-built for Veeva/Salesforce).
• Experience supporting multi-country, multi-language rollouts with phased go-lives.
• Familiarity with agile/SAFe delivery models and shift-left testing practices.
Hiring for Prinipal / Lead Data Architect
Exp : 12 - 16 yrs
Work Location : Bengaluru
Shift Timings : UK
Mode of Interview : F2F
Skills :
Databricks, Python, Scala, SQL, Snowflake, Structured Streaming, Apache Kafka, Flink/AWS.
10+ years of progressive experience in Data Engineering, Data Warehousing, and Data Architecture.
Job Overview
We are looking for a detail-oriented and skilled QA Engineer with expertise in Cypress to join our Quality Assurance team. In this role, you will be responsible for creating and maintaining automated test scripts to ensure the stability and performance of our web applications. You’ll work closely with developers, product managers, and other QA professionals to identify issues early and help deliver a high-quality user experience.
You should have a strong background in test automation, excellent analytical skills, and a passion for improving software quality through efficient testing practices.
Key Responsibilities
- Develop, maintain, and execute automated test cases using Cypress.
- Design robust test strategies and plans based on product requirements and user stories.
- Work with cross-functional teams to identify test requirements and ensure proper coverage.
- Perform regression, integration, smoke, and exploratory testing as needed.
- Report and track defects, and work with developers to resolve issues quickly.
- Collaborate in Agile/Scrum development cycles and contribute to sprint planning and reviews.
- Continuously improve testing tools, processes, and best practices.
- Optimize test scripts for performance, reliability, and maintainability.
Required Skills & Qualifications
- Hands-on experience with Cypress and JavaScript-based test automation.
- Strong understanding of QA methodologies, tools, and processes.
- Experience in testing web applications across multiple browsers and devices.
- Familiarity with REST APIs and tools like Postman or Swagger.
- Experience with version control systems like Git.
- Knowledge of CI/CD pipelines and integrating automated tests (e.g., GitHub Actions, Jenkins).
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication.
Preferred Qualifications
- Experience with other automation tools (e.g., Selenium, Playwright) is a plus.
- Familiarity with performance testing or security testing.
- Background in Agile or Scrum methodologies.
- Basic understanding of DevOps practices.
Location: Mumbai
Experience Required: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners
(Looking for Local Candidates of Mumbai)
About the Role
We are seeking a skilled and experienced Full Stack (MERN) Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.
Mandatory Criteria
- Candidate must be currently working or have prior experience in a product-based software development company
- Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)
Key Responsibilities
- Develop and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js
- Translate UI/UX designs into high-quality front-end code
- Build and integrate RESTful APIs
- Ensure performance, quality, and responsiveness of applications
- Participate in design discussions, code reviews, and contribute to technical documentation
- Work in a collaborative, agile development environment
Required Skills
- Strong proficiency in JavaScript, React.js, Node.js, and Express.js
- Hands-on experience with MongoDB or other NoSQL databases
- Solid understanding of RESTful APIs and architectural patterns
- Knowledge of version control systems like Git
- Understanding of CI/CD and cloud-based deployment practices
- Good grasp of performance optimization, caching, and security practices
1. At least 3+ years of experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer
2. Completed at least 1 ERP or Oracle Cloud (Fusion) project implementations
3. Extensive Knowledge on underlying database structure for ERP/Oracle Cloud (Fusion)
4. Extensively worked on BI Publisher reports, FBDI/OTBI and Oracle Integration Cloud (OIC)
5. Have strong technical knowledge on Oracle Database SQL and PLSQL
6. VBCS development experience is an added advantage
The client is looking for an extraordinary and dynamic Engineering Manager to be
part of its Engineering team in Bangalore. You must have a good record of
architecting scalable solutions, hiring and mentoring talented teams, and working
with product managers to build great products. You must be highly analytical
and a good problem solver. You will be part of a highly energetic and innovative
team that believes nothing is impossible with some creativity and hard work.
Responsibilities
● Own the overall solution design and implementation of the core infrastructure
for backend systems. This includes requirement analysis, scope discussion,
design, architecture, implementation, delivery, and resolving production issues
related to engineering. The core back-end system is a large-scale data platform
that ingests data, applies ML models, and streams the output to the Data lake and
serving layer. As of today, we ingest 2 Bn data points every day, which need to
scale to handling 200 Bn data points every single day.
● End-end backend engineering infra charter includes Dev ops, Global
deployment, Security, and compliances according to latest practices.
● Ability to guide the team in debugging production issues and write best-of-the
breed code.
● Drive “engineering excellence” (defects, productivity through automation,
the performance of products, etc) through clearly defined metrics.
● Stay current with the latest tools, technology ideas, and methodologies; share
knowledge by clearly articulating results and ideas to key decision-makers.
● Hiring, mentoring, and retaining a very talented team.
Requirements
● 8-12 years of strong experience in product development.
● Strong experience in building data engineering (no SQL DBs, HDFS, Kafka,
Cassandra, Elasticsearch, Spark, etc) intensive backend
● Experience with DAG-based data processing is highly desirable
● Excellent track record of designing and delivering System architecture,
implementation and deployment of successful solutions in a customer-facing
role.
● Strong problem-solving and analytical skills.
● Ability to influence decision making through data and be metric driven
● Strong understanding of non-functional requirements like security, test
automation etc
● Fluency in Java, Spring, Hibernate, J2EE, REST Services
● Ability to hire, mentor and retain best-of-the-breed engineers
● Exposure to Agile development methodologies
● Ability to collaborate across teams and strong interpersonal skills
● SAAS experience a plus
About the Role:
Will be responsible for client relationships and help drive the digital agenda for the respective clients. Would deliver integrated digital solutions to fulfill client’s digital objectives.
Roles & Responsibilities:
• Translate Media plan into Prisma line items, oversee campaign setups, trafficking, perform QA
• Work closely with the Billing, Finance, and Vendor team to ensure smooth payouts/actualizations
• Generate campaign reports, guide team through training sessions for daily activities • Debug and troubleshoot issues with campaign delivery and performance.
• Identify process inefficiencies and ways to improve operations workflow. • Help the manager to enhance the process which can ensure high-quality, delivery in SLA, and assist in the team’s training and development.
• Assist the internal teams in understanding aspects of the campaign and other technical aspects- tag, floodlights and page troubleshooting • Help execution team with campaign setups whenever required
• Provide the data point and help managers to smoothly run day-to-day operations.
Requirements:
Bachelor's Degree in any subject/ B.Tech preferred.
• Excellence in MS Excel
• 3-6 years of experience in Ad Operations, well versed with the digital landscape
• Experience in a quantitative field, including a DFA or ad servers reporting tools with tag implementation tools and analytics/reporting platform
• Creative problem solver, self-motivated and driven. Quick learner and willing to try new tools/software for reporting, Trafficking & analysis
• Ideal candidate will have hands-on experience working with Google Campaign Manager, Sizmek
• Experience with Salesforce/Prisma preferred.
Why LiftOff?
We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.
Many on the team are serial entrepreneurs and have had a history of successful exits.
- 5+ years of experience, working on frontend technologies
- Individual contributor - responsible for the design, coding, and unit testing
- Should have good working experience in React and React Native
- Should have a good understanding of state management in frontend/UI applications
- Proficiency in Javascript / ECMAScript 6+
- Creating custom, general-use modules, and components that extend the elements and modules of React
- Good knowledge of data structures, problem-solving / algorithms
- Knowledge of creating custom / reusable components
- Should know OOP Concepts
We are a group of passionate people driven by a set of core values. We strive to make every process transparent and have flexible work timings along with great startup culture and vibe. There are no job designations because its a flat hierarchy.
Hardware person need to know
- Latest and old Windows Operating System
- Linux(ubuntu, centos, others) Operating System
- Installation of windows and Linux operating system
- Networking knowledge
- LAN, Router, Switch configuration and installation
- Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
- Knowledge of repairing and replacing of hardware of both desktop and laptop
- knowledge of installation of different software for both Linux and Windows operating system
Must have -
1- Magento 2 working experience for minimum 2 years
2- Work with Magento integration systems, viz CMS/CRM/Payment gatway/shipping etc
3- Analyse, code, debug, test, document & deploy application
4- Experiance building REST API
5- Knowledge of GTM and FB integration
Good to have-
1- Magento 2 certification
2- Experience in fronted tech like HTML5, CSS3, JQuery and ReactJS
3- Experience of working on PWA apps









