Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Managing large amounts of calls and emails, and social media, if required
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiarity with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal)
- Ability to multitask, prioritize and manage time effectively
- Empathy and compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft Office and G-suite (google)
- Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
- Comfort with technology and data
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer obsession
- High integrity
- Decisiveness
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LogiNext is looking for a technically savvy and passionate Senior Software Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.
In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.
Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.
Responsibilities :
Adapting and enhancing machine learning techniques based on physical intuition about the domain Design sampling methodology, prepare data, including data cleaning, univariate analysis, missing value imputation, , identify appropriate analytic and statistical methodology, develop predictive models and document process and results Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule and on budget Coordinate and lead efforts to innovate by deriving insights from heterogeneous sets of data generated by our suite of Aerospace products Support and mentor data scientists Maintain and work with our data pipeline that transfers and processes several terabytes of data using Spark, Scala, Python, Apache Kafka, Pig/Hive & Impala Work directly with application teams/partners (internal clients such as Xbox, Skype, Office) to understand their offerings/domain and help them become successful with data so they can run controlled experiments (a/b testing) Understand the data generated by experiments, and producing actionable, trustworthy conclusions from them Apply data analysis, data mining and data processing to present data clearly and develop experiments (ab testing) Work with development team to build tools for data logging and repeatable data tasks tol accelerate and automate data scientist duties
Requirements:
Bachelor’s or Master’s degree in Computer Science, Math, Physics, Engineering, Statistics or other technical field. PhD preferred 4 to 7 years of experience in data mining, data modeling, and reporting 3+ years of experience working with large data sets or do large scale quantitative analysis Expert SQL scripting required Development experience in one of the following: Scala, Java, Python, Perl, PHP, C++ or C# Experience working with Hadoop, Pig/Hive, Spark, MapReduce Ability to drive projects Basic understanding of statistics – hypothesis testing, p-values, confidence intervals, regression, classification, and optimization are core lingo Analysis - Should be able to perform Exploratory Data Analysis and get actionable insights from the data, with impressive visualization. Modeling - Should be familiar with ML concepts and algorithms; understanding of the internals and pros/cons of models is required. Strong algorithmic problem-solving skills Experience manipulating large data sets through statistical software (ex. R, SAS) or other methods Superior verbal, visual and written communication skills to educate and work with cross functional teams on controlled experiments Experimentation design or A/B testing experience is preferred. Experince in team management.
● Thorough Understanding of - Test life cycle & Defect life cycle
● Ability to understand requirements thoroughly, design, develop, execute tests and ensure
test coverage
● Strong command in any one of the programming languages
● Experience with any Open Source testing tools like Selenium , RestAssured, Appium.
● Ability to understand the test automation framework concepts, Contribute to the
development of automation frameworks and authoring automated tests
● Ability to quickly learn new technologies in a dynamic environment
● Understanding of GIT or equivalent
Mandatory Requirements:
● Bachelors and/or master’s in computer science or equivalent
● Excellent computer fundamentals, analytical and problem-solving skills
● Exceptional testing skills. Provide good attention to details
● Strong communication and collaboration skills
Expert troubleshooting skills.
Expertise in designing highly secure cloud services and cloud infrastructure using AWS
(EC2, RDS, S3, ECS, Route53)
Experience with DevOps tools including Docker, Ansible, Terraform.
• Experience with monitoring tools such as DataDog, Splunk.
Experience building and maintaining large scale infrastructure in AWS including
experience leveraging one or more coding languages for automation.
Experience providing 24X7 on call production support.
Understanding of best practices, industry standards and repeatable, supportable
processes.
Knowledge and working experience of container-based deployments such as Docker,
Terraform, AWS ECS.
of TCP/IP, DNS, Certs & Networking Concepts.
Knowledge and working experience of the CI/CD development pipeline and experience
of the CI/CD maturity model. (Jenkins)
Knowledge and working experience
Strong core Linux OS skills, shell scripting, python scripting.
Working experience of modern engineering operations duties, including providing the
necessary tools and infrastructure to support high performance Dev and QA teams.
Database, MySQL administration skills is a plus.
Prior work in high load and high-traffic infrastructure is a plus.
Clear vision of and commitment to providing outstanding customer service.
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
- Work with stakeholders and fellow developers.
- Design and implement Python code using the Django framework.
- Identify and fix bottlenecks that may arise from inefficient code.
- Identify and fix software bugs.
- Create a wide variety of unit tests to verify the functionality of software.
- Manage the security of the platform.
- Write detailed documentation around the code.
- Knowledge of front end languages.
- Design, construct, test and maintain robust and scalable data pipelines.
- Research, prototype and apply different methods to improve data reliability, fault tolerance and system performance.
- Instrument, monitor and troubleshoot these systems in a Production environment.
- Contribute to design reviews, code reviews, integration and automated testing.
- Adopt and improve our Agile development process.
- Writing effective and scalable Python codes
- Designing and implementing robust applications
- Debugging applications to ensure low-latency and high-availability
- Integrating user-facing elements with server-side logic
- Implementing security and data protection
- Accommodating various data storage solutions
Key Requirements
- Degree in Computer Science, Engineering or a related field
- You have prior experience as a Python Developer
- Good knowledge Django, Flask or similar Python frameworks
- Familiarity with front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of ORM (Object Relational Mapper)
- Familiarity with various testing tools.
Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.
Role and Responsibilities
- Lead over a product in the Technology department.
- Self-sufficiently lead the software development lifecycle: technical design, implementation, testing, deployment, monitoring.
- Work with cross-functional teams effectively to enable business growth.
- Recruit, train, retain, and simply make Blok a great yet challenging place to work for the people in your team.
- Mentor team, resulting in trickle-down happiness and efficiency.
Requirements
- You have at least 2 years of experience in a managerial position in a technology company.
- You’ve designed, built, scaled, and maintained production services, and know-how to compose a service-oriented architecture. You’ll lead by example by executing when necessary.
- Bias towards action. You believe that speed and quality aren't mutually exclusive. You've shown good judgment about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way. You embrace the agile software development mindset.
- Hiring prowess. You're a strong leader who can attract talent around the world, raising the bar for excellence. You retained, mentored, and hired senior engineers and managers with a track record of building productive, world-class engineering teams.
- Mentorship. You know that the most important part of your job is setting the team up for success. Through motivating, mentoring, teaching, and reviewing, you help other specialists make sound architectural decisions, improve their code quality, and get out of their comfort zone.
- You have the ability to communicate clearly and concisely with others at all levels within the organization. You have experience with effectively creating alignments with multiple teams and operating well in ambiguity.
- Dedication. You care tremendously about keeping the experience consistent for users. You are your harshest critic and hold yourself personally accountable, jumping in and taking ownership of problems that might not even be in your team's scope.
- Experience within our tech-stack (Microservices, Node.js, Java, React, MongoDB, Kotlin, Swift, Redis, AWS, Docker, Kubernetes, RabbitMQ, Elasticsearch, WebSockets, etc.)
Who You Are
- Passionate about technology and making an impact.
- A perpetual learner, who stretches their boundaries and enjoys new ideas.
- A doer who takes initiative regardless of boundaries empowers their teams and works well in a cross-functional set-up.
Job Description
We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Business Analyst Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Business Analyst Requirements:
- A bachelor’s degree in business or related field or an MBA.
- A minimum of 2 years’ experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- A history of leading and supporting successful projects.