Cutshort logo
Fast Growing Ethnic Wear Brand logo
Associate Customer Experience
Fast Growing Ethnic Wear Brand
Associate Customer Experience
Fast Growing Ethnic Wear Brand's logo

Associate Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 5 yrs
₹6L - ₹7L / yr
Delhi, Noida, Gurugram
Skills
Magento
Customer Relationship Management (CRM)
Customer Success
Account Management
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As an Associate Customer Experience, you will be responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.

What you will do:

  • Managing large amounts of calls and emails, and social media, if required
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiarity with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal)
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft Office and G-suite (google)
  • Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
  • Comfort with technology and data
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer obsession
  • High integrity
  • Decisiveness    

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Zolvit (formerly Vakilsearch)
Bengaluru (Bangalore)
4 - 6 yrs
₹30L - ₹40L / yr
Accounting
Product Management

Location: Bangalore or Chennai (with frequent travel across India)

Reporting to: Chief Product & Technology Officer

Compensation: ₹30–40 lacs (Cash + Equity)


Role Overview

We are looking for a Lead Product Manager to spearhead Zolvit 360 Enterprise—an AI-powered

compliance solution tailored for large Indian conglomerates. This role offers the opportunity to

build a product used by marquee clients, ensuring scalability and adaptability across industries.


Key Responsibilities

● Act as the primary interface for enterprise clients, managing relationships at senior

levels, including CFO interactions.

● Clearly identify, document, and translate complex compliance requirements into detailed

stories, guiding cross-functional development teams.

● Establish a robust and common definition for Zolvit 360 that scales across multiple

companies and future clients.

● Drive on-ground product adoption through effective stakeholder engagement, training,

and alignment.


Essential Experience

● 4–6 years of Product Management experience, ideally managing enterprise products or

platforms.

● Deep expertise in compliance management, ideally having successfully implemented

enterprise-grade compliance platforms for large Indian conglomerates or similar

enterprises.

● Background as a PM in compliance-tech companies or from Consulting firms highly

preferred.


Key Competencies


● Exceptional stakeholder management and influencing skills; ability to drive alignment

across diverse internal and external teams.

● Comfort navigating ambiguity, structuring complex problems, and prioritizing

strategically.

● Demonstrated ability to scope, launch, and rapidly scale products from pilot to full

enterprise adoption.


Education & Qualification

● Chartered Accountant (CA) preferred; candidates with strong, equivalent compliance

knowledge and relevant experience will also be considered.


Why Zolvit?

Join a dynamic team focused on solving high-impact compliance challenges for India’s leading

enterprises. This role will place you at the heart of product innovation and enterprise success,

working directly with senior leadership and industry leaders to shape the future of enterprise

compliance management.

Read more
Procreator Solutions Private Limited
at Procreator Solutions Private Limited
1 video
3 recruiters
Akanksha Shringarpure
Posted by Akanksha Shringarpure
Remote, Navi Mumbai, Mumbai
4 - 8 yrs
₹10L - ₹20L / yr
User Experience (UX) Design
User Interface (UI) Design
skill iconFigma
Team Management
Client Servicing

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

This is a remote position.

Lead UI/UX Designer

Translating bold ideas into stunning, user-centric designs


What you need to bring to the ‘table’

  • Passion for Innovation: A relentless drive to create user-centric designs that set trends and exceed expectations.
  • Leadership & Collaboration: Ability to lead design processes from concept to final hand-off, fostering a creative and innovative team environment.
  • Client & User Engagement: Skills to understand client and user needs, translating them into exceptional products, websites, and applications.
  • Design Systems Mastery: Expertise in developing and implementing comprehensive design systems and components.
  • Problem-Solving: Sharp problem-solving skills to identify and address UX issues, refining the user experience through feedback and usability testing.
  • Mentorship: Experience guiding and mentoring a team of UX designers, promoting a collaborative and inclusive work environment.
  • Experience: At least 5 years in UI/UX design with a strong portfolio showcasing your expertise.
  • Critical Thinking: Analytical skills to tackle complex design challenges and propose innovative solutions.


What you will do

  • End-to-End Design Execution: Lead and execute all design stages from initial concept through wireframing, visual design, to final hand-off for development.
  • Prototyping & Specifications: Create high-quality design prototypes, features, and specifications reflecting deep user insights and client needs.
  • Review & Feedback: Critically review wireframes, storyboards, user flows, and visual designs to meet ProCreator standards and client expectations.
  • Design Systems & Problem-Solving: Establish and maintain comprehensive design systems, proactively troubleshooting UX issues and incorporating feedback.
  • Team Leadership: Mentor junior designers, fostering their growth and ensuring high-quality output across projects.




Requirements


  • UX Methodologies: Proficiency in research, personas, wireframing, and prototyping.
  • Design Expertise: Ability to translate user journeys into visually stunning and intuitive UI designs, with a strong understanding of UI principles.
  • Design Systems: Proven experience in building and utilizing design systems, with advanced skills in Figma.
  • Platform Experience: Extensive experience in designing for both web applications and mobile platforms (iOS and Android) with a strong portfolio showcasing successful projects on these platforms.
  • Communication: Excellent verbal and written communication skills to articulate design decisions to clients and stakeholders effectively.
  • Leadership & Mentorship: Willingness to mentor and support junior designers, fostering a culture of continuous improvement.
  • Bonus Skills: Experience with motion design/prototyping tools like After Effects and ProtoPie.



Benefits


  • Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
  • Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
  • Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
  • Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
  • Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
  • Team Retreats: Annual retreats focused on team-building.
  • Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
  • Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.


Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!


Read more
Genius Placement Service
at Genius Placement Service
2 recruiters
Muskan Keshvani
Posted by Muskan Keshvani
Remote, Ahmedabad
2 - 5 yrs
₹2L - ₹4L / yr
skill iconPHP
MySQL
Test methods
AJAX
Object Oriented Programming (OOPs)
+3 more
PHP Developer

Experience: 2-5 Years experience

Skills:

Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure 

Knowledge about socket

Only Male Candidate 

WORK FROM HOME JOB and WORK FROM OFFICE JOB ALSO 
LOCATION : AHMEDABAD 
Read more
Learnyst Insight Private Limited
at Learnyst Insight Private Limited
1 video
9 recruiters
Supriya Kourav
Posted by Supriya Kourav
Remote, Sri Krishna Garden Layout
0 - 1 yrs
₹2L - ₹3L / yr
Market Research
Communication Skills

About Learnyst

We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their website & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible and engaging.

Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com/" target="_blank">https://www.learnyst.com

What would I do?

You will be responsible for developing business opportunities by prospecting new businesses, leading acquisition and driving complete pre-sales activity. You will be responsible for lead generation, customer/lead onboarding, driving user adoption and scheduling demos with sales managers.


Qualification

  • Bachelors/Masters's degree.
  • Relevant work experience in business development (not mandatory)
  • Good communication & presentation skills, both verbal and written in English & Hindi
  • Sense of ownership/accountability
  • Good knowledge about computer science or engineering is preferred
  • Knowledge of digital marketing (Content marketing, SEO, social media marketing etc) is a big plus

Good to have

  • Calm and collected: You will stay calm and can be the rock for those who come to us when they need help
  • Patient and attentive: You will have to display patience and empathy while listening to leads/customers
  • Willing to learn: You love learning how things work and you’re always looking for ways to innovate and improve processes. You enjoy testing different strategies and tracking the results
  • Agile: You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
 
 
Job Role - Sales Intern 
Company - Learnyst Insight Pvt Ltd
Location - Bangalore
Start Date - Immediately
Salary - INR15000 to 20000 /month

Job Description
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sale
 
Perks
- Certificate
- Letter of recommendation
- Informal dress code
- 5 days a week
- Weekly Game Night
- Free food & beverages
Read more
Fintech Pioneer
Fintech Pioneer
Agency job
via Unnati by Astha Bharadwaj
Delhi, Gurugram, Noida
3 - 4 yrs
₹12L - ₹15L / yr
PySpark
Data engineering
skill iconPython
Spark
Apache Hive
+1 more
Our client is one of the oldest fintech companies that is taking banking and financial services to all the customers through their online platform. Having served over 50 million customers in the last 15 years, it is enabling over 7mn banking transactions each month, with a network of nearly 2 lac merchants. Using its vast network of merchant outlets, the platform is reaching the lower and mid-income groups who deal in cash, for them to be able to remit money across the country digitally. It now plans to take its unique digital financial solutions to developing markets across the globe. As pioneers of mobile-based payment services in India, they empower Retailers, Individuals and Businesses to have an online presence and earn or save a little extra through the transactions.
 
As a Data Engineer, you will be responsible for designing, building and integrating data from various sources into data lakes and building large scale data processing pipelines in the context of data analytics projects.

What you will do:

  • Leveraging your deep knowledge to provide technical leadership to take projects from zero to completion
  • Architecting, building and maintaining scalable data pipelines and accessing patterns related to permissions and security
  • Researching, evaluating and utilising new technologies/tools/frameworks centred around high-volume data processing
  • Involving in building and deploying large scale data processing pipelines in a production environment
  • Working with data scientists and other engineers to develop data pipelines for model development and productization
  • Identifying gaps and implementing solutions for data security, quality and automation of processes
  • Providing inputs on right tool options and model designs for use cases
  • Identifying gaps and implementing solutions for data security, quality and automation of processes
  • Designing scalable implementations of the models developed by our Data Scientists

 

Desired Candidate Profile

What you need to have:

  • 3+ years strong programming experience in PySpark and Python
  • Knowledge in Python, SQL, Spark (Pyspark)
  • Exposure to AWS/ Azure cloud tools and services like S3 Athena, Apache Nifi, Apache Airflow
  • Analytical and problem-solving skills
  • Knowledge in Scrum & code sharing Tech: Git, Jira
  • Experience related to processing frameworks such as Spark, Spark Streaming, Hive, Sqoop, Kafka etc
  • Deep understanding of measuring and ensuring data quality at scale and the required tooling to monitor and optimise the performance of our data pipelines
  • Experience building data pipelines and data-centric applications using distributed storage platforms and shipping data production pipelines sourcing data from a diverse array of sources    

 

Read more
Ezycreditscom
at Ezycreditscom
1 recruiter
Siddharth Tyagi
Posted by Siddharth Tyagi
Bengaluru (Bangalore), Gurugram
2 - 5 yrs
₹8L - ₹12L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
skill iconiOS App Development
skill iconReact Native
- Develop mobile applications in for Android using Kotlin
 
- Control mobile application development, architecture and infrastructure design, technology build and deployment activities on multiple platforms
 
- Assist in refining and enhancing mobile architectures and frameworks
 
- Coordinate and work with clients and other teams
 
- Articulate client requirements into technical architecture
 
- Ensure the performance, quality and responsiveness of applications for devices of all sizes.
 
- Coordinate and work with multiple Product owners, Back-end engineers and QA testers in highly collaborative Agile teams
 
- Stay up to date with new technology trends in mobile application
Read more
Analogyx BI Private Limited
at Analogyx BI Private Limited
1 video
1 recruiter
Manjari Bhardwaj
Posted by Manjari Bhardwaj
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹8L / yr
skill iconPython
skill iconDjango
skill iconFlask
Microservices
RESTful APIs
+8 more

*Performs analysis of functional and business requirements

*Applies in-depth or broad technical knowledge to maintain data engineering functions performs solution design.

*Applies the company, open source, and 3rd party technologies to highly complex infrastructure and software solutions.

*Introduce new product features and enhance the platform

*Ability to translate business reporting requirements into a production report.

Read more
Artivatic
at Artivatic
1 video
3 recruiters
Layak Singh
Posted by Layak Singh
Bengaluru (Bangalore)
2 - 6 yrs
₹4L - ₹8L / yr
skill iconJavascript
skill iconAngularJS (1.x)
skill iconHTML/CSS
skill iconReact.js
JSON
+3 more
We are looking for a Lead Frontend Web Developer who is motivated to combine the art of design with the science of programming. - Responsibilities include ownership of front-end development for customer-facing dashboard, websites, applications, and translation of the UI/UX design wireframes to actual code that will produce visual elements of the application, as well as building the logic that powers these visual elements. - You will interface with a large bunch of APIs on a daily basis that acts as a source of data and feed them to customer-facing elements. - You will bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works Responsibilities : - Own the development lifecycle end-to-end, from system design, all the way to production - High level and low level design of the system - Decide the technologies to employ - Build reusable code and libraries for future use - Ensure the technical feasibility of UI/UX designs - Employ best practices that enable managing a large and rapidly growing codebase - Ensure automated testing and monitoring of the application - Optimize application for maximum speed and scalability Skills : - Excellent understanding of client-side scripting and JavaScript frameworks, like SCSS, HTML5, AngularJS, ReactJS, REST/JSON API is a must - Ability to evaluate and decide between a multitude of frameworks - Experience in designing and building large complex applications using javascript. - Experience in owning and managing large (at least a few thousand lines of code) codebases in JavaScript. - Proficient understanding of web markup, including HTML, CSS - Proficient understanding of cross-browser compatibility issues and ways to work around them. - Experience in usage of JavaScript design patterns - Experience and focus on best practices for maintainable code - Expertise in performance optimization. - Knowledge of latest developments in the frontend technologies is an advantage.  - Being plugged-in into the same is a huge plus - Worked in B2B technology product will be plus Job Perks Insurance, Trave help and others
Read more
Brandcare Medical Advertising  Consultancy
Jaydeep Thosar
Posted by Jaydeep Thosar
Thane, Mumbai
10 - 15 yrs
₹14L - ₹22L / yr
Digital Marketing
Google Adwords
Web Analytics
skill iconGoogle Analytics
Facebook Marketing
+1 more
Head - Digital Marketing
Experience - 10 years minimum in Health
Enterpreneural Mind - will be able to create,manage and successfully run a Digital Advertising P&L from scratch
Health / Pharma experience is a must
Read more
RCHobbytech solutions Pvt Ltd
Sarmistha Chakraborty
Posted by Sarmistha Chakraborty
Kolkata
1 - 2 yrs
₹2L - ₹3L / yr
Telesales
Business Development
Sales
Job brief; We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. He/She will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities; • Contact potential or existing customers to inform them about a product or service using scripts • Answer questions about products or the company • Ask questions to understand customer requirements and close sales • Direct prospects to the field sales team when needed • Enter and update customer information in the database • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information Requirements; • Proven experience as telesales representative or other sales/customer service role • Proven track record of successfully meeting sales quota preferably over the phone • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Ability to learn about products and services and describe/explain them to prospects * Should also have good grasp of tender decoding and handling experience. • Excellent knowledge of English • Excellent communication and interpersonal skills • Cool-tempered and able to handle rejection • Outstanding negotiation skills with the ability to resolve issues and address complaints • High school diploma; BSc/BA will be a plus Minimum 2 Years Experience required and candidates residing near job location preferred. Salary : - Upto 20K
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos