Cutshort logo
Fast Growing Ethnic Wear Brand logo
Associate Customer Experience
Fast Growing Ethnic Wear Brand
Associate Customer Experience
Fast Growing Ethnic Wear Brand's logo

Associate Customer Experience

at Fast Growing Ethnic Wear Brand

Agency job
via Unnati
3 - 5 yrs
₹6L - ₹7L / yr
Delhi, Noida, Gurugram
Skills
Magento
Customer Relationship Management (CRM)
Customer Success
Account Management
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As an Associate Customer Experience, you will be responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.

What you will do:

  • Managing large amounts of calls and emails, and social media, if required
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
  • Building sustainable relationships and trust with customers through open and interactive communication
  • Providing accurate, valid and complete information by using the right methods/tools
  • Following communication procedures, guidelines and policies
  • Taking the extra mile to engage customers

 

Desired Candidate Profile

What you need to have:

  • Strong customer handling skills on phone and email
  • Familiarity with CRM systems and practices
  • Prior experience with Freshdesk and Magento would be a plus
  • Customer orientation and ability to adapt/respond to different types of people
  • Excellent communication skills ( both written and verbal)
  • Ability to multitask, prioritize and manage time effectively
  • Empathy and compassion
  • Punctuality
  • Ability to stretch long hours and work for the bigger vision of the company
  • Experience with Microsoft Office and G-suite (google)
  • Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
  • Comfort with technology and data
  • Good hold on English Grammar
  • Problem identification and solving attitude
  • Ability to listen
  • Customer obsession
  • High integrity
  • Decisiveness    

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Seed funded startup - Building health products for Women in India
Seed funded startup - Building health products for Women in India
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
2 - 5 yrs
₹15L - ₹35L / yr
skill iconSwift
skill iconObjective C
skill iconiOS App Development
Xcode
Model-View-View-Model (MVVM)
+1 more
Responsibilities
- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies
Read more
Adeeba Tour and Travels
Shagufta Nishat
Posted by Shagufta Nishat
Kolkata
2 - 5 yrs
₹3L - ₹8L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconAngularJS (1.x)

Hiring for Full stack Developer for a reputed Company at Ecospace, Rajarhat


Skills required:

React JS, Node JS, Angular must have

Python is an added advantage


Experience: 2 to 5 yrs

Working Days: 5 days working with Rotational Off


Salary - 30k to 70k as per the experience


This is a Work from Office Job


Read more
Gandhinagar, Kudasan
1 - 2 yrs
₹1L - ₹2L / yr
keeper

 Store Keeper

• Required: HSC/Diploma/BBA or Certificate in Logistics, Warehousing, or Inventory Management

• Experience: 2-3 years

Read more
Scremer
Sathish Dhawan
Posted by Sathish Dhawan
Hyderabad
5 - 7 yrs
₹8L - ₹12L / yr
Customer Relationship Management (CRM)
Sales
Channel Sales
Sales presentations
Sales and operations planning
+1 more

Introduction

Designation- Business Development Manager

We are seeking a dynamic and results-driven Business Development Manager to join our growing team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a key role in expanding our user base, establishing strategic partnerships, and driving revenue growth. The Business Development Manager will be responsible for identifying new business opportunities, fostering relationships with key stakeholders, and developing innovative strategies to promote Scremer.

Roles and Responsibilities

  • The person in this role will lead the development of new business opportunities that support our overall growth strategy for our Software products and services.
  • Perform marketing strategies, Initiate discussions with the employers/companies through emails, calls, campaigns, and scheduled meetings, and apply other techniques to acquire new clients.
  • Work closely with product development, marketing, and customer support teams to ensure seamless integration of business development initiatives.
  • Create sales pitches about Scremer and effectively present them to employers/company SPOCS.
  • Act as the face of Scremer in various industry events, conferences, and networking forums. Represent the brand professionally and effectively communicate its value proposition.
  • Keep a great ongoing relationship with current partners and offer new ways to grow the partnership.
  • Set up a sales pipeline and automate the sales process using tools like Odoo, Zoho CRM.
  • Conduct thorough market research to identify potential business opportunities and trends. Develop and implement effective business strategies to drive Scremer's growth.
  • Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
  • Lead business growth strategies, identifying opportunities, identifying partnerships, and bringing in new clients.
  • Should have leadership qualities, be highly motivated, be energetic, and be accountable for owning business outcomes including planning, executing, and forecasting.
  • Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
  • Identify and forge strategic partnerships with businesses, organizations, and influencers that align with Scremer's mission.
  • Explore and implement monetization strategies for Scremer. Identify new revenue streams, such as premium features, partnerships, and advertising opportunities.


Must-Have Skills

  • 5+ years of experience in B2B/B2C Sales.
  • Should have extensive knowledge in sales and client acquisition.
  • Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
  • Should have strong communication skills, articulation, and presentation skills
  • Conflict resolution and ability to take ownership and motivate a team.
  • A go-getter, who is hungry to be a part of the fabulous growth story


Good to Have Skills

  • Open to working in a start-up. Experience in sales, marketing, and relationship building. Excellent communication, Presentation, and interpersonal skills.
  • Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
  • Willingness to travel as needed.
  • Stakeholder management skills.
  • Prefer candidates with an MBA, MCA, or relevant education in technology, marketing, or sales.


About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.


Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.


Why Join Scremer?

  • Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
  • Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
  • Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
  • Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.


JOB DETAILS


CTC - 8-12 LPA

EXP RANGE - 5-7 Years

Education - Any Graduate

Notice Period - 15-30 Days

Work Mode - WFO

Location - Hyderabad


Read more
VAYUZ Technologies
at VAYUZ Technologies
1 video
4 recruiters
Pooja Chauhan
Posted by Pooja Chauhan
Remote only
0 - 3 yrs
₹1.2L - ₹3.6L / yr
Business Development
Client Servicing
Client Management
Presales
Marketing
+3 more
We are looking to expand our Business Team and are looking for passionate people who are looking to work in the B2B Product and Services space.

The responsibilities would be as follows -
1. Pitch offerings to C-Suite People across industries
2. Manage day to day leads
3. Gather requirements, create feature list and prototypes
4. Create Presentation and Pitch Decks
5. Account Management for clients

Preference would be given to -
1. People with good communication skills (Verbal and Written) in English
2. IT related background in graduation/post-graduation
3. Previous experience in Sales
Read more
Star Estate
NCR (Delhi | Gurgaon | Noida)
3 - 10 yrs
₹3L - ₹10L / yr
Real Estate
Real Estate sales
Sales
Business Development

We are hiring for Sales Professionals for our Real Estate Industry.

Location-Gurugram

Job Description

· Understanding of real estate market

· Designing and implementing of sales strategies for targeted revenue.

· Meetings prospective customers to present project & following up the sales

· Product knowledge by market research for better deliverable

· Achieve Sales targets for all Residential & Commercial Projects

· Respond to customer and broker queries and complaints Timely

· Identify potential customers, engage with them on a regular basis to convert the lead

· Direct Sales & Channel Sales

· Should have good and relevant experience in Sales.

· Good Communication Skills.


 

Read more
Emipro Technologies
at Emipro Technologies
2 recruiters
Urvish Dave
Posted by Urvish Dave
Rajkot
5 - 15 yrs
₹5L - ₹12L / yr
Project Management
Project Manager
Gap analysis
Client Management
Team Management
+7 more

Summary

At Emipro, Project Manager will be responsible for assisting our customers with the design and deployment of their Odoo ERP based Strategic Sourcing solutions. As functional experts, they will help lead the customer in the GAP analysis, design, build, testing and deployment of their business needs and associated business processes while providing project planning and management services.

 
 

Job Responsibilities

  • Manage all aspects of Project life cycle to facilitate successful delivery to the executive team
  • Ability to drive the overall Project Delivery to a successful conclusion requiring strong Project & Resource Management/Allocation skills coupled with a good Technical Background. Success will be measured by on-time, error-free delivery, with high satisfaction from Emipro’s Enterprise Customers or Business Team
  • Can able to map the end user requirement with standard functionalities available in Odoo ERP
  • Develop and Oversee detailed project plans
  • Coordinate with Emipro’s cross Functional ERP Experts and Organize Sprint Planning, Daily Stand-Ups, and Review Meetings for Technical Team
  • Identify, analyze and recommend business systems solutions to Emipro management having a broad business impact
  • Establish detailed project plans and metrics, work plans, schedules, resource plans, and status reports
  • Identify ERP project risks and develop risk mitigation plans
  • Provide project leadership, work direction and feedback
  • Present formal presentations and executive summaries to senior management to provide recommendations and status updates
  • Can assist with 360-degree aspects of an ERP Project deployment including (but not limited to): Business Process Configuration, Documenting current and future process flows and business rule configuration, User interface configuration, External system integration (if required), User and supplier set-up, Training to and Building the Team
  • Manage conflicts, ensuring everyone involved is working together effectively towards successful Implementation
 

Required Skills

  • Total experience of 5+ years having strong project/customer management experience with at least experience of handling 10+ Team members at a various hierarchical level
  • Excellent written and verbal communication skills required
  • Proven problem-solving skills demonstrated through professional experience
  • Expert level functional knowledge of various Business concepts like Supply Chain Management, Logistics, Procurement, Inventory, CRM, Sales & Purchase, Manufacturing & Accounting
  • Demonstrated ability to learn, utilize and train customers on systems, features, and functionality for relevant products/solutions
  • Proven decision-making ability and prioritization skills to balance conflicting demands across the project
  • Strong Techno Functional Skills and minimum 2+ Years of Experience of working with at least one famous ERP system like SAP, Oracle ERP, Odoo, Microsoft Dynamics, Salesforce or any other similar software systems
  • MBA is preferred but not mandatory
  • Successful ERP Implementation experience with at least 3 Full Lifecycle End to End Implementation in any other well known ERP Systems
  • Excellent Team Player, Meticulous, Self-Motivated & Self Starter
  • Ready to work round the clock as per the situation demands
  • Stress handling & Leadership Qualities
  • Thorough understanding of Risk Management and its implications
Read more
Moonraft Innovation Labs
at Moonraft Innovation Labs
35 recruiters
Hari Prasad
Posted by Hari Prasad
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹16L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconPHP
skill iconPython
skill iconRuby on Rails (ROR)
+2 more
VERA IS HIRING FULL-STACK DEVELOPERS We are reshaping how customers shop, join us in building the future of retail. Vera is an AI in-store style assistant that inspires customers and help make better decisions. Vera understands ongoing trends and how influencers around the web are using products to help customers find the look they want. We are putting the needs and desires of the modern customer first for Fortune 100 retail chains and need talented engineers to join the journey. http://vera.moonraft.com What you will do: - Build & improve code across the entire stack for new and existing products, integrating with relevant APIs and services - Write code that can scale for expansion. Build an experience that serves millions of users in several markets, languages, and environments. - Work with state of the art AI pipelines and algorithms - Build reliable systems that have to work all over the world 24/7 - The opportunity to make massive technical contributions at a fast-growing start-up About you: - 2+ years of professional software development experience building, deploying and maintaining web apps at scale - Fluent in fronted frameworks such as React, Angular or Vue - Expert at Javascript, HTML, and CSS - Experience with Python or Golang a plus - A great Github profile / open source contribution a plus - Strong desire to work in a fast-paced, start-up environment - A passion for working as part of a team - you love connecting and collaborating with others
Read more
Aijaz Hakim Architect
at Aijaz Hakim Architect
1 recruiter
Siddharth S
Posted by Siddharth S
Pune
2 - 4 yrs
₹2L - ₹2.2L / yr
Team Management
Supervision
MS-Office
Communication Skills
  • Accomplishes department objectives by managing staff; planning and evaluating department activities.
  • Maintains staff by recruiting, selecting, orienting, and training employees.
  • Ensures a safe, secure, and legal work environment.
  • Develops personal growth opportunities.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
  • Coaches, counsels, and disciplines employees.
  • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
  • Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
  • Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
  • Contributes to team effort by accomplishing related results as needed.
Read more
channelplay limited
at channelplay limited
8 recruiters
Sudeeksha Shetty
Posted by Sudeeksha Shetty
Bengaluru (Bangalore)
1 - 5 yrs
₹2.2L - ₹2.4L / yr
Sales
Inside Sales
Business Development
Field Sales
Telesales
Mobiles Sales promoter for famous brand. Who is having minimum 6 months to 5 years of experince in Mobile field 
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos