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Job Title: Senior Data Analyst

Location: Sharnam Metrolinks, Amraiwadi, Ahmedabad

Working Days: 6 Days a Week

Department: MDO

Reporting To: COO

Employment Type: Full-Time

Job Summary

We are seeking a highly analytical and detail-oriented Senior Data Analyst to lead data management, reporting, automation, and system development initiatives across the organization.

The role focuses on transforming raw data into meaningful insights, designing and implementing automated systems, strengthening data structures, and supporting cross-functional teams with accurate, actionable intelligence to drive strategic and operational business decisions.

Key Responsibilities

1. Data Management & Reporting

● Collect, clean, validate, and consolidate data from multiple internal and external sources.

● Prepare and deliver daily, weekly, and monthly MIS reports for management and departments.

● Design, develop, and maintain dashboards to track KPIs, performance metrics, and operational trends.

2. Database & Data Accuracy Management

● Manage and regularly update internal databases, spreadsheets, and reporting systems.

● Ensure data accuracy, consistency, integrity, and confidentiality across all platforms.

● Implement best practices for data validation, version control, and audit checks.

3. Data Analysis & Business Insights

● Analyze large and complex datasets to identify trends, patterns, gaps, and anomalies.

● Translate data findings into clear, actionable insights and recommendations to support

strategic and operational decision-making.

4. Reporting Automation, System Recommendation & Implementation

● Identify opportunities to replace manual or semi-manual processes with automated, data-driven systems.

● Design and implement automated reporting frameworks, dashboards, and data pipelines using Excel (Power Query, VBA, Macros), SQL, BI tools, and Python.

● Proactively suggest new automation tools, system enhancements, or integrations to

improve efficiency, accuracy, and scalability.

● Lead the end-to-end implementation of approved automation initiatives, including requirement gathering, system design, testing, deployment, and stabilization.

● Continuously monitor and optimize automated systems in line with business growth and evolving data needs.

5. Cross-Functional Coordination & Support

● Collaborate with Sales, HR, Finance, Operations, and other departments to understand

reporting and data requirements.

● Provide support for ad-hoc analysis, custom reports, and special data requests.

● Act as a data partner to department heads for decision support and performance tracking.

6. Documentation & Compliance

● Maintain complete and updated documentation for MIS processes, reports, data models,

automation logic, and system changes.

● Ensure compliance with company data governance policies and applicable data protection standards.

System Development & Data Structuring Responsibilities

● Study and understand departmental workflows to evaluate how data is generated, processed, and utilized.

● Review existing manual and digital data systems to identify operational gaps, risks, and

mprovement opportunities.

● Recommend structured data models, reporting formats, and storage solutions aligned with

business requirements.

● Coordinate with department heads to define data structures, access levels, and reporting

standards.

● Implement new or upgraded data systems (Excel-based models, cloud platforms, ERP

integrations) with minimal operational disruption.

● Design structured data formats and role-based access controls to ensure secure and

organized data management.

● Train employees on newly implemented systems and provide post-implementation

support.

● Monitor system performance, resolve issues, and continuously improve systems based on

user feedback and organizational growth.

Qualifications & Experience

● Bachelor’s degree in Commerce, Statistics, Computer Applications, or a related field.

● 3–5 years of experience in data analytics, reporting, or system automation roles.

● Strong analytical thinking, logical reasoning, and problem-solving abilities.

● High attention to detail with excellent organizational and documentation skills.

Technical Skills (Must Have)

● Advanced Excel: Power Query, Power Pivot, VBA basics, Macros, Charts

● BI Tools: Power BI or Tableau (DAX, data modeling, dashboard optimization)

● Google Apps Script: Automation in Google Sheets, custom functions, triggers, API integrations, workflow optimization

● Vlook

Preferred Skills

● Strong verbal and written communication skills

● Ability to handle sensitive and confidential information responsibly

● Quick learner with a tech-savvy, improvement-driven, and solution-oriented mindset

Key Responsibilities

Accounting & Bookkeeping

 Record and maintain accounting entries, including Payments, Receipts, Journals, Sales, Purchases, Debit Notes, Credit Notes, Stock, and Stock Journals.

 Manage daily bank entries and perform monthly bank reconciliations. Tax Deducted at Source (TDS)

 Ensure timely TDS payments before the 7th of each month

 Prepare and file TDS returns within statutory timelines Goods & Services Tax (GST)

 Maintain knowledge of applicable GST rates and regulations.

 Prepare monthly GST data and ensure timely filing of GST returns.

 Manage annual GST return filing.

Statutory Contributions

 Prepare and process monthly payments for Provident Fund (PF), Employees’ State Insurance Corporation (ESIC), and Professional Tax.  Ensure compliance with all statutory requirements and deadlines. Vendor & Auditor Coordination

 Ensure timely processing and payment of vendor invoices before due dates.

 Coordinate with vendors and Chartered Accountants for queries, invoices, audits, and compliance-related matters.

Compliance & Regulatory Filings

 Prepare and maintain compliance data for the following: o Income Tax Returns (ITR) o Quarterly TDS Returns o Annual Professional Tax and Property Tax o Registrar of Companies (ROC) filings o Annual Performance Report (APR) o FEMA compliance o Yearly license renewals

 Ensure timely preparation and submission of all statutory and regulatory filings. Advance Tax

 Calculate advance tax liabilities accurately.

 Ensure timely payment of advance tax as per due dates. 

Requirements :

Currently pursuing or recently completed a Bachelor's or Master's degree in Business Administration, Marketing or a related field.

Strong communication skills, both written and verbal.

Proficiency in conducting market research and analyzing data.

Excellent organizational skills and attention to detail.

Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.

Eagerness to learn and contribute to the company's success.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 150+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.  

URL: https://appitsimple.com/about  

Appitsimple is looking for a highly resourceful EA to CEO with the ability to also be extremely effective independently.

Responsibilities:

• Managing an active calendar of appointments of the CEO
• Complete a broad variety of administrative tasks.
• Provide a bridge for smooth communication between the CEO and internal departments
• Taking MOM and working closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities.
• Maintain and take care of organization data.
• Proficient in Microsoft Office.

 Requirements

• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with employees 
• Expert-level is written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Proven ability to handle confidential information with discretion.
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
• Forward-looking thinker, who actively seeks opportunities and proposes solutions.

Business Development Manager (Individual role)

Location: Ahmedabad

Company Website: https://www.egniol.co.in/

Salary: 25k to 50k

The Business Development Manager will be responsible for developing and executing strategies to grow Egniol’s business and increase revenue in Ahmedabad. The successful candidate will identify and develop new business opportunities, assess market trends, and build relationships with key stakeholders. The Business Development Manager will be expected to generate leads, develop sales presentations, and present proposals to potential customers. The lead will be given by the company.

Responsibilities:

• Convert leads into sales (Leads provided by the company)
• Identify business opportunities
• Lead closing and business mining, and maintain relationships with existing clients
• Develop and execute business development strategies to achieve company objectives
• Develop and present sales proposals and presentations to potential customers
• Establish and build relationships with key stakeholders
• Monitor customer feedback to ensure customer satisfaction
• Negotiate contracts and agreements with customers
• Ensure compliance with company policies and procedures

Qualifications:

• Bachelor's degree with sales skills
• 1 year of experience in sales, marketing, counseling, BDM, B2B, B2C, inside/in-house sales, BPO, KPO, or RPO.
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused, target-oriented, and value to lead

KEY RESPONSIBILITIES

Develop and manage e-commerce websites, web applications & websites.

Analyze, design, code, debug, test, document & deploy applications.

Participate in project & deployment planning.

Must be a self-starter & be able to work with minimum supervision

Exp. In modules/extensions development/customization.

Exp. In Theme integration/customization.

Exp. In API creation/integration.

KNOWLEDGE AND SKILL

Extensive experience in PHP and MySQL.

Exposure to Magento 2, CMS, and JavaScript frameworks such as jQuery.

Demonstrable knowledge of XML, XHTML, HTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.

Demonstrable source control experience

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.