Senior Firmware Engineer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Job Title: Ui Path Developer

Experience: 5 to 8 years

Location: Bangalore

Notice Period: Immediate to 15 days

Key Responsibilities:

1. Develop and implement automation solutions using UiPath.

2. Design, develop, test, and deploy RPA bots for process automation.

3. Write and optimize SQL queries, including joins, to manage and manipulate data effectively.

4. Develop scripts using Python, VB, .NET, or JavaScript to enhance automation capabilities.

5. Work with business stakeholders to analyze and optimize automation workflows.

6. Troubleshoot and resolve issues in RPA processes and scripts.

7. Ensure adherence to best practices in automation development and deployment.

Required Skills & Experience:

1. 5-8years of experience in RPA development with UiPath.

2. Strong expertise in SQL, including writing complex queries and joins.

3. Hands-on experience with at least one scripting language: Python, VB, .NET, or JavaScript.

4. Understanding of RPA best practices, exception handling, and performance optimization.

5. Experience integrating UiPath with databases and other applications.

6. Strong problem-solving and analytical skills.

Job Overview

We are looking for a talented Video Editor & Graphic Designer who can handle both video editing and graphic designing tasks. The ideal candidate should have strong creative skills, a good understanding of social media trends, and the ability to deliver high-quality content within deadlines.,

You will work closely with the marketing and creative team to create visually appealing videos, reels, thumbnails, banners, posters, and promotional content.

Key Responsibilities

Video Editing Responsibilities

• Edit raw footage into high-quality videos for social media, YouTube, ads, and promotional campaigns.
• Create short-form video content such as Instagram Reels, YouTube Shorts, and TikTok-style videos.
• Add transitions, effects, subtitles, animations, music, and sound effects.
• Perform basic color correction and audio enhancement.
• Create engaging storytelling videos aligned with brand goals.
• Optimize videos for different social media platforms.
• Ensure timely delivery of projects while maintaining quality.

Graphic Designing Responsibilities

• Design social media posts, banners, posters, thumbnails, and marketing creatives.
• Create visually attractive graphics for digital campaigns.
• Maintain brand consistency across all creative materials.
• Design presentation materials and promotional graphics.
• Work with the marketing team to visualize campaign ideas.
• Create templates for regular content requirements.

Required Skills

Technical Skills

• Proficiency in Adobe Premiere Pro, After Effects, Photoshop, and Canva.
• Basic knowledge of Illustrator is a plus.
• Understanding of motion graphics and visual effects.
• Knowledge of video formats, aspect ratios, and export settings.
• Familiarity with AI editing tools is an advantage.

Creative Skills

• Strong creativity and storytelling ability.
• Understanding of social media trends and audience engagement.
• Good sense of design, typography, color combinations, and visual hierarchy.

Eligibility Criteria

• 0 – 3 years of experience in video editing and graphic design.
• Freshers with a goodportfolio can also apply.
• Graduate or diploma in any relevant field also without degree.
• Must submit portfolio/sample work.

Tools & Software Knowledge

Candidates should have working knowledge of:

• Adobe Premiere Pro
• Adobe After Effects
• Adobe Photoshop
• Canva
• CapCut / VN Editor (Optional)

Preferred Candidate Profile

• Passionate about content creation and editing.
• Updated with current social media and digital marketing trends.
• Ability to work effectively in an office environment and collaborate with team members.
• Creative mindset with problem-solving skills.

What We Offer

• Professional office work environment.
• Friendly and creative work environment.
• Opportunity to work on multiple client projects.
• Skill growth and learning opportunities.
• Performance-based salary growth.

Hiring Process

1. Resume Screening
2. Portfolio Review
3. Practical Editing Task
4. Final Interview
5. Offer Letter

How to Apply

Send your:

• Updated Resume
• Portfolio / Sample Work
• Previous project links

Apply now and become part of DigiWork Online Services & Consultancy LLP.

Salary Structure

Annual CTC: ₹2.4 LPA – ₹3.0 LPA

(Equivalent to ₹15,000 – ₹20,000 per month)

Salary will depend on:

• Skills and software expertise
• Portfolio quality
• Relevant work experience
• Performance during the practical task and interview

Job Description

Job Description/Preferred Qualifications

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a VC++ Developer.
• Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.
• Interface with COM ports, USB devices, PCI cards, and Ethernet networks.
• Familiarity with data structures, algorithms, and design patterns.
• Ability to debug and optimize multithreaded applications.
• Strong understanding of Visual C++ and object-oriented programming principles.
• Experience with software development methodologies.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Ability to work independently and as part of a team.

Desired Qualifications

• Knowledge of Modbus and SECS/GEM protocols.
• Knowledge of Windows Kernel-Mode Drivers.
• Experience in coding for industrial automation.
• Familiarity with liquid chemical analytical hardware.
• Experience in Semiconductor Manufacturing Equipment.

Responsibilities

• Develop and maintain software applications using Microsoft Visual C++.

• Develop new features to control company Analyzer and Doser hardware in established code base.

• Collaborate with cross-functional teams to define software requirements.

• Write clean, efficient, and maintainable code.

• Debug, troubleshoot, and fix software issues.

• Conduct code reviews to ensure adherence to best practices.

• Optimize application performance for speed and scalability.

• Participate in the full software development lifecycle, from requirement gathering to deployment.

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Establish and enhance the SEW brand and value proposition in the market.
• Meet and exceed sales targets for OEM/EU customers within the assigned region.
• Provide exceptional service and application support to assigned customers.
• Manage receivables collection and ensure proper completion of statutory forms.
• Identify and capitalise on project business opportunities.
• Foster and nurture strong relationships with customers to drive long-term partnerships.
• Monitor sales trends and competitor activities, and report forecasts to management.
• Submit travel and other expense claims promptly.
• Maintain accurate records and documents as per Quality Management System (QMS) procedures.

Authority:

• Make decisions on FOC (Free of Charge) replacement and service in conjunction with the Branch Manager.
• Collaborate with the Branch Manager to make pricing decisions.
• Organise customer entertainment with approval from the Branch Manager.

Dimensions:

• Area: Region Assigned
• Contribution to Turnover: 2% of company turnover

Profile:

• Education: Graduate in Mechanical/Electrical/Electronics engineering from a reputable institute.
• Experience: Minimum of 2 years of experience in selling similar products.
• Skills Required: Strong proficiency in Customer Relationship Management, Presentation Skills, and Negotiation Skills.

What We Offer:

• Engaging working climate with an open and transparent culture.
• Emphasis on results through empowerment and effective teamwork.
• Structured training and development modules monitored via a mentoring process.
• Personalized training and guidance from experienced colleagues.
• State-of-the-art facilities and flexible working conditions.
• Commitment to energy efficiency, social responsibility, and environmental protection.

• Design, build and deploy effective SSIS packages to validate, synthesize, transform customer data for integrated business planning and analytics
• Understand platform’s data model (table structures, linkages, optimal designs) for designing various planning use cases
• Review and analyse the data provided by customers along with its technical/functional intent and interdependencies
• Participate in the technical design, data requirements gathering and making recommendations on best practices, in case of inaccurate or missing data
• Design and automate the data loading and insights generation process with intelligent checks and balances for sustained value delivery
• Create and execute test plans,document issues and track progress at resolving issues.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents.

Responsibilities:

• Plan and execute all digital marketing campaigns, including Google and social media marketing with expertise in Facebook ads, google analytics, email marketing, influencer marketing and display advertising campaigns.
• Handle the entire digital marketing to bring direct website conversion.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Requirements:

• Minimum 5+ years of working experience in digital marketing with prime focus on Facebook ads and google Adwords.
• Proven track record in generating online orders/ direct website conversion.
• Candidates from the e-commerce industry or marketing agencies will be preferred.
• Candidate must be a graduate preferably B-Tech or MBA preferably from tier-1 or tier-2 colleges