Business Development Executive

Job Title: Technical Customer Success Manager

Location: Hybrid

Experience: 2-3 Years

Education: B.Tech (or equivalent technical degree)

About the Role:

We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.

Key Responsibilities:

• Serve as the primary technical point of contact for assigned customers.

• Drive smooth onboarding and product implementation for new clients.

• Understand customer requirements and map them effectively to product features.

• Provide technical support and troubleshooting while ensuring quick resolution of issues.

• Build and maintain strong, trust-based relationships with customer stakeholders.

• Conduct regular health checks and business reviews to ensure customer satisfaction.

• Work closely with Product and Engineering teams to convey customer feedback.

• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.

• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.

• Create and share documentation, FAQs, and best practices to enable customers.

Required Qualifications & Skills:

• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.

• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.

• Excellent problem-solving and troubleshooting skills.

• Outstanding communication and relationship-building abilities.

• Ability to manage multiple customer accounts simultaneously with attention to detail.

• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.

• Proactive mindset with a focus on delivering customer outcomes and reducing churn.

What We Offer:

• Opportunity to work in a fast-growing, customer-centric company.

• Exposure to both technical and customer-facing responsibilities.

• Collaborative work environment with growth opportunities.

• Competitive salary and performance-based incentives.

Position Title: Admission Counselor

Job Location: Jodhpur.

Experience: min 3 years of experience in the educational field only

*Only Female candidates are required for this position*

Job Summary:

As an Admission Counselor, you will be responsible for recruiting, advising, and admitting prospective students to the institution. You will serve as a liaison between the institution and potential students, guiding them through the admissions process and providing information about academic programs, campus life, financial aid, and other relevant topics. Your goal will be to attract a diverse and qualified pool of female applicants and ensure a seamless transition from application to enrollment.

Key Responsibilities:

• Represent the institution at high schools, college fairs, and community events to promote programs and opportunities.:
• Provide personalized guidance to prospective students, addressing their questions and concerns about academic programs, admissions requirements, and campus resources.
• Assist students in identifying their academic and career goals and how they align with the institution's offerings.
• Cultivate positive relationships with high school counsellors, community organizations, and other stakeholders to promote the institution and foster partnerships.
• Maintain contact with admitted students to facilitate their transition to enrollment and address any concerns they may have.
• Maintain accurate records of recruitment activities, applicant interactions, and admissions decisions using the institution's CRM or admissions software.

Qualifications:

• Bachelor's degree in education, counselling, marketing, or a related field (Master's degree preferred).
• Previous experience in admissions, recruitment, or counselling, preferably in a higher education setting.
• Strong communication and interpersonal skills, with the ability to engage and connect with diverse audiences.
• Knowledge of admissions processes, financial aid options, and higher education trends.

Additional Requirements:

• Willingness to travel occasionally and work flexible hours, including evenings and weekends, to accommodate recruitment events and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Empathy, patience, and a genuine desire to help students achieve their educational goals.

Key responsibilities:

1. Use a personalized and need-based selling approach to consult and convert prospective customers into paid customers for Byju's premium

2. Understand the core learning needs of students through conversations with parents and align program offerings accordingly via phone, email, and text

3. Address customer objections in a consultative manner to successfully close sales

Who can apply

1. Candidates fluent in English & Hindi languages

2. Candidates willing to work from the office

3. Candidates should have a laptop

4. Candidates below the age of 30

5. No regular students allowed

Salary

Probation: Duration: 3 months

Salary during probation: ₹16,000 /month

After probation:

Annual CTC: ₹ 7,00,000 - 8,00,000 /year

Sr. CRM- Real Estate

Roles and Responsibilities

1. Business Development and Relationship Building with all IPC's, Channel partners and Local brokers in the vicinity

2. Tracking market movement and being well aware of all the movement in the market.

3. Relationship Building with all prospects and clients.

Principal Accountabilities

1. Lead and Revenue Generation

2. Client Management / Client Trust Building

3. Implementation of Company Policies and being Innovative when interacting with all Channel Partners and Prospects.

4. Degree Holder with 3 to 5 years experience.

5. Having knowledge in respect to Real Estate Market along with knowledge about Co-working transactions is a plus.

6. Good Communication skills for interacting with Land Lords/ Developers. Possess strong interpersonal skills with the ability to build rapport quickly.

7. Ability to think strategically along with problem-solving solutions, also being aware of the market and respond to the clients based on their requirements.

8. Ability to perform under pressure and adapt based on the market situation while being self-motivated at the same time.

9. Knowledge of movement in the market from the competition and any new projects coming up.

Location: Lajpat Nagar (South Delhi)

Package: upto 6 L

Experience: 3 yrs plus

Counsell potential Students over a call to inform them about a product and help them in making better career decisions.

● Answer questions about our products or the company.

● Sale as per requirement from the students.

● Maintain Sales Report and update in the CRM time to time.

Job Requirements

● 6 months - 2 years of work experience in sales/business development/voice process.

● Excellent interpersonal and communication skills.

● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.

● Solution-oriented with effective problem-solving skills. 

Summary about us & the role:
Thrive is a restaurant-first direct ordering platform. Our product touches the lives of restaurant owners, management, kitchen + operations staff and also end consumers.

This role offers an exciting chance for you to build a consumer + merchant experience. And there's a lot of scope to grow and learn at the same time.

Direct ordering is a blue-ocean and we're looking out for innovative designers looking to create brand new experiences contrary to what you see already with food delivery apps.

Role:

• Minimum 2 years of relevant experience
• Should possess strong knowledge of visual design principals along with proficiency with illustrations and icon design
• Proficiency with design tools such as Adobe creative suite, Sketch, Figma and prototyping tools
• Shape the user experience of wireframes by adding or enhancing visual elements considering the principals of aesthetic design.
• Focus on the aesthetics of a product and its related materials by strategically implementing iconography, typography, space, layouts, colour, Illustrations, and in dashboard training gifs/ videos.
• Maintain a design style guide and ensure every feature shipping out into production is compliant with it.
• Work closely with frontend engineers to provide design deliverables such as icons, fonts or any other styling element.
• Work closely with product marketing team on the feature announcement plans, come up with the creative and get them implemented.

Good to have

• Ability to multitask and coordinate between teams.
• Strong attention to detail and strong time management.

• Basic HTML5, CSS3, and JavaScript skills are a plus.

***Brownie points

• Prior experience with SaaS tools & dashboards
• Prior startup experience

Job Description

• Understanding of product landscaping, product benchmarking, product feature prioritization and product development processes are a must in order to be able to create a roadmap and deliver on the same;
• Direct interaction with end customers, OEMs, Channel Partners and Sales Teams in order to understand the business needs and document the voice of the customer for new product features or offerings;
• Improving the product development planning process as and when required in order to boost the product portfolio of the company;
• Create consistent and continuous engagement through the product in order to ensure complete satisfaction;
• Grow customers internally and externally by identifying other areas where the company can add value in a scalable manner;
• Identify new customer needs, create product strategies around the new needs and build scalable product offerings;
• Be able to say “no” to certain feature requests and explain to the stakeholders and help them

understand the reason behind it;

• Create transparent, scalable and easy-to-understand prioritization processes so that the business scales;
• Ensure customers are engaged and develop key product features to measure customer engagement and success which can be monitored and tracked;
• Provide frequent progress reports, both casually and in written format;
• Document decisions, strategy implementation and outputs;
• Present methods and results to peers’ management and customers as necessary

Required qualifications:

We are looking for a smart, adaptable individual with a healthy mix of software product management experience, enterprise software products, product landscaping, great presentation/communication skills, and strong leadership/people management skills and the following qualifications:

• At least 5-6 years of continuous experience in product management at a software product company , IIT and NIT will be a special consideration
• Good understanding of B2B product development and its life cycle.
• Previous experience working in a team and leadership skills;
• Experience in setting targets and milestones and achieving them;
• A problem-solving attitude;
• Ability to communicate effectively and concisely, whether verbally, in writing, or through drawings, presentations and schematics;
• Knowledge of core engineering concepts that will allow road-mapping an enterprise technology product efficiently;
• Ability to innovate, outdo expectations and persevere to benefit the team as a whole;

Individuals who are creative, enterprising and attentive to detail will fit right in with our small, passionate team. We always run-on high energy and enthusiasm and are looking for that fire in the belly! We look forward to meeting you!

At Testing Ground, we are looking for a person who is highly passionate about technology and automation with a focus on value-driven deliverables, wants to work, learn, and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys technology, project management, process improvement, and fast pace environment.

Apply to the link below and get in touch with now!

SKILLS REQUIRED (BACKEND ENGINEER)

• A person should have a sense of ownership, hold accountability for the task allocated with a data and results-driven attitude
• Have Knack over the bigger picture while building the technology with a keen eye over the minute details
• Proficient knowledge of Backend Programming language/framework and Security Compliance
• Must be experienced in designing and building Video Platforms with live streaming features
• A person with a growth mindset, who demonstrate strong initiative for building up your own skills
• In the ability to take existing models and best practices and adapt them to our environment
• Must know agile Data Analytics tools and cloud technology with back end integration
• Must know multiple systems, servers, data sources, analytics, and management with an ability to design dashboard with plugins

ROLES AND RESPONSIBILITIES

• Build and Design models from scratch and help product managers and stakeholders understand results
• Integration of user-facing elements developed by front-end developers with server-side logic
• Design, implement and optimize the application for maximum speed and scalability
• Management of hosting environment, Data migration, transformation, and scripting
• Streamline the process, ensuring integration and deployment of AI-driven models
• Set up and manage production infrastructure with the implementation of data storage solutions
• Help business stakeholders understand the limitations and consequences of various alternatives when planning
• Design Video making platform with a live streaming technology solution to integrate it with product
• Build data ingest and data transformation infrastructure
• Suggest creative and noble ideas to design a disruptive technology solution

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

A high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture which has an agile team with a growth mindset