Operations Intern

We are looking to hire a business development executive with 1-3 years of IT experience as well as good client-handling skills.

Experience: 1-3 Years (Relevant Experience Only)

Work Mode: WFO

Location: Seoni, Madhya Pradesh

Priority: Immediate /Maximum 15-Day Notice Period Acceptable 

Budget: 15,000–25,000 Monthly (Professional Tax & Insurance Deduction Exclusive)

Interview Rounds: 3 (HR, Technical, or Practical)

Working Days: 5 Days a Week (Monday - Friday) | 9:30 AM–6:30 PM

Leave Policy: 8 Paid Leaves *Terms Applied

Notice Period: 1 Month (Mandatory) - If Bypassed, No Relieving/Experience Letter Allotted 

Provisional Period: 90 Days

No salary will be provided if the candidate leaves the company within 15 days

Commitment Period (Bond): Provisional Period + 365 Days (1 Year)

Responsibility:

1. Handling Cold calls and freelancing platforms.
2. Generating the leads, Negotiation with clients Convert leads into clients.
3. Understand client requirements and shape the project structure.
4. Good knowledge about how to create SOW, build data architecture, and other necessary documents.
5. strategies to identify and engage potential clients through various channels.
6. Conduct research to identify new leads and opportunities within target industries.
7. Gather a deep understanding of prospective clients' needs, pain points, and goals.
8. Present our products/services and make plans for their updating with time.
9. Handling Dispute and Finding solution.
10. Maintain regular follow-ups to keep prospects engaged throughout the sales cycle.
11. Collaborate with Development teams and give information about client needs.
12. Do Price negotiations, discussing terms, pricing, and contractual agreements with clients.
13. Prepare and present regular reports on sales activities, lead generation, and performance, and share them with the MD.
14. Good knowledge of market standards and trends.
15. Knowledge about every type of product and service.

Qualifications:

1. Bachelor's degree in Business Administration, Marketing, or a relevant field.
2. Handson is experienced in IT, with at least 2 years of business development or sales roles.
3. Exceptional communication, negotiation, and convention skills
4. Ability to build and maintain client relations
5. Knowledge about how to present a demo 
6. Focus on achieving and exceeding targets.
7. Self-motivated, proactive, and capable of working independently.

Pre-Requirements:

Must read the complete job description and acknowledge self-fit for this position.

- Good internet connection/ WiFi.

- Diary and a pen to solve some questions.

- Working earphones and camera.

- Must Join with your own Laptop/Computer.

- Your previous work.

-  Must Visit our website Defenzelite.Com to know about the company.

WFH Note:

We do not provide laptops. The candidate has to arrange before joining.

The candidate has to make sure they have good internet connectivity. (Call such expenses covered by the candidates themselves.)

We encourage you to apply if you think you are a good fit, can handle the Business Development Executive environment, and have a proven ability to generate leads and convert them into clients. Join us in driving our business to new heights and significantly impacting our industry.

Responsibilities:

· Prepare periodic reports, such as summaries and dashboards, for the senior management, that provide Revenue and Resource Utilization pipeline, and present current status on various dimensions such as project management, execution, quality of delivery, process compliance and project profitability.

· Executing various revenue and non-revenue related contracts, and renewing those well in time. Tracking actual v/s the targets on weekly basis, and preparing specific Project wise Profitability Reports.

· Provide inputs on revenue comparison and arriving at a benchmark.

· Report revenue leakage by tracking non-billed hours put in by the resources in each project.

· Reviewing the rates and renewing them based on the inputs received from the manager.

· Collaborate closely with auditors, internal engineering and functional teams to keep the organization ready for audits through proper planning, internal audits and keeping evidences ready, and finally getting the organization audited from external agencies.

· Drive status meeting with the relevant stakeholders, leaders and mangers to check the status of various goals and initiate action through right channel wherever it is needed.

· Participate in Project Retrospective Meetings and record action items, and ensure that they get closed in timely manner.

· Maintain up-to-date documents related to the tasks managed by self.

Essential Skills (Technical):

· Excellent written and oral communication skills.

· Hands on experience in creating procedural documents and reports.

· Sound knowledge of business operations such as revenue, profitability, utilization of resources.

· Exposure to working with Senior Management team, and understanding their vision as well as way of working.

· Hands on experience in tools, such as MS Excel, Power-point, MS Word, Google Sheets, Docs, and One Drive to create various reports, documents and presentations.

· Exposure to document management systems.

Essential Skills (Leadership):

· Self-motivated, and have ability to manage and motivate the teams.

· Ability to drive the function and achieve the goal.

· Sense of ownership.

· Flair for data collection, maintenance and ability to draw conclusions from a maze of data points, and present it in a right way.

· Drive the communication in a positive and result oriented way.

· Getting the support from people not directly reporting and resolving the conflicting goals in a professional way, and work as a mediator wherever required. Great interpersonal skills.

· An eagle’s eye for detail.

· Focus on organization, rather than on any individual, from goals and work perspective.

Digital Marketing is a lot more than what it is usually portrayed as and we delve into “the lot more”for SMBs. we have grown well and what started as a small personal project a year ago has now grown into a family of 45+ clients and 8 smart people- all within a year! And guess what, we never spent a single penny on advertising! It was all referral and so you can imagine the quality of work that we have been doing.

Now, if you are someone who can fit in such a high performing environment, do read the job description very thoroughly and then apply!

Responsibilities

Be the primary point of contact for the clients.

Assist in creating a digital strategy for the clients. These are SMEs, hard on cash but high on hope so we have to be extra wise with what we suggest!

Get things done from the CG team. You see, since you will interact with the client, you will know what they want and you alone will have to make sure that the work gets done!

Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI)

Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI and if that gets us Referrals- well nothing better than that!

Note: Our digital marketing projects include both “traditional” digital marketing such as SEO and Email Marketing/Whatsapp Marketing/Affiliate Marketing as well as web design & development projects. For this position though, we will stick to SEO/SMO/PPC

What we are looking for

Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results). Followed by…

Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by….

Ability to provide remarkable client experiences.

Who we are not looking for

You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in

the sea. These are indeed requirements

Minimum of 1.5 years as a hands-on digital marketing professional

Minimum of 1 year as someone who has been interacting with the clients. If you have worked

in B2B, it would be great!

Digital Marketing & Web Design Project experience

A focus on the details (really… pay close attention to the details if you’d like to get an interview

for this position)

If You’re a Good Fit, You Probably

Thrive in a small and growing team (<10 people on our way to 20)

Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for

you

Know how to work on Google Analytics, Tag Manager, Google Ads, Facebook Business

Manager, Instagram Marketing, Email Marketing Tools, Canva (just a little bit), WordPress,

Wix, and anything else that is relevant to digital marketing

Feel at home with spreadsheets and task management tools

Are comfortable with IM tools, email, video calls, and the phone but believe in the power of

minimising interactions.

BTW: when applying, use the passcode “WTH

• Bachelor's or master's degree in computer sciences, Engineering, or related field.
• startup experience preferred
• Have Entrepreneurial mindset, drive and motivation required to build a company - from early stage to a scaled operation
• Full-stack and app experience in either android/iOS is preferred.
• Prior experience of working in a Fast-Paced Startup is preferred
• Has integrity Strong hands-on attitude and willingness to take on various tasks inside and outside your field of expertise.
• Excellent communication & team management skills (not required but preferred)

• It's a 0-1 opportunity where you get to carve out a product grounds up
• We will, together, solve a big problem
• There is massive upside on success - and we want to be very fair in creating shared value that translates into real money (we mean equity!)
• You enjoy working in an environment where hard work, clarity, and respect are valued

• A minimum of 3yrs of coding as an iOS Developer.
• In-depth experience with Swift and Xcode.
• Up to date with the latest Cocoa and iOS trends.
• Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
• Excellent understanding of design patterns & Object Oriented Programming.
• Understanding of analytics, remote reporting and measurements.
• Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
• Experience with API’s and core data.
• Excellent debugging skills.
• Experience working with Git.
• Knowledge of socket based networking desirable.
• Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).

What will we be building together?

1K Kirana Bazaar (1K) is building Bharat's first hyperlocal offline-online distribution platform. Our aim is to provide the benefits of technology and scale to the underserved first time internet users of Bharat. We use the efficiencies of the existing kirana store network and empower them with a full technology stack to fulfill all needs of our consumers.

Over the next 2 years our goal is to transform the lives of millions of new age consumers of Bharat and at the same time make the lives of thousands of retailers more fulfilling! With our end to end integrated supply chain and technology stack, we are already disrupting the traditional supply chain and bringing in innovation and gamification to the traditional shopping and consumption process. The growth process will demand exploration of technologies like Blockchain, Artificial Intelligence, IPFS, Distributed Computing, and IOT to name a few to fuel the idealistic model design for the making of an evolved #bharat. We visualise seamless access to every consumer or a mom & pop store in the deepest rooted corners of India.

What will you be driving with the team?

To build full-stack solutions for retail & supply chain from managing purchases to selling products to end consumers. You will work on solving some of the complex problems of the retail industry.

Your core responsibilities:

• Solve complex problems and follow good coding practices and complying with existing quality standards.
• Evaluate existing engineering processes and recommend improvements.
• Setup high-quality standards in production running code by performing diligent code reviews and rigorous unit test coverage.
• Brainstorm (sometimes, even prototype) features with the rest of the team based on your knowledge of the codebase.
• And of course, there's always bugs to fix, based on your personal experience or feedback from the team and the 1K community.

What will help you thrive in this role? 

• A bachelor’s degree in Computer Science or a related field is preferred.
• 6 month+ experience in software development.
• Knowledge of programming languages.
• Should possess a solid grasp of object-oriented programming, data structures, and software design.
• Experience with AWS infrastructure and distributed systems is a plus.
• Highly developed attention to detail.
• Ability to work well in a fast-paced environment.

Whom you will be sharing your workday with?

We are a language-agnostic engineering team of independent thinkers who understand the priorities of a rapidly growing startup and excel at choosing high impact projects. Our core beliefs are: 

• We are at the forefront of disrupting the traditional retail & supply chain industry by building distributed systems
• We are hardcore open source lovers and believe in the strength of the open-source community.
• We believe technology can change the way information is consumed.
• We use a data-driven approach to build new products and features.
• Build new tech solutions to improve business processes and enable our various departments to help service our teams better.
• We embrace and enable DevOps culture within the organisation.

And yes! We do have new furry friends coming to our office every day.

Work Perks

• Hybrid work environment with flexibility to work from anywhere. 
• A great salary, commensurate with experience.
• Unlimited vacation policy which means Paid Vacations.
• A relaxed & flexible working atmosphere.
• Weekly parties (Unofficial).
• Paid outings to remote work locations and industry events/conferences.
• Paid Health Insurance for you and your loved ones.