Chatbot LUIS Developer (Deputy Manager - TS)

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

 

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

We are looking for AWS architect for leading MNC
Experience:8+ Years
AWS Certification must. 
Location:Pan india

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

1. 2-3 years of relevant experience in KOTLIN
2. 4-6 years of total experience across technologies like Android development, Android Architecture, Framework, Android SDK, Android Studio IDE, Android Debugger
3. Hands-on experience in building mobile applications Kotlin – native applications
4. Working knowledge of MVP and MVVM Android Architectures
5. Expert in using design patterns, data structures, and algorithms
6. Expert in UI components & controls: Widgets, Fragments, etc.
7. Expert in basic components of Android: Activity, Services, Intent, Broadcast Receiver, Content Provider
8. Good experience in Web Service Integration ( REST, JSON, XML), Cloud technologies - AWS, FCM
9. Experience in using Firebase Analytics, location and social APIs, payment gateway, SMS gateway, QR code, and Barcode libraries
10. Exposure to SCM tools like git, CI/CD of android systems, code coverage tools like SonarQube, etc.
11. Always updated on Google’s guidelines on android and related systems
12. Good to have knowledge of hybrid platforms like Cordova, Ionic, React Native, Flutter, etc
13. Bachelor's degree in Computer Science or related discipline preferred

 

https://60decibels.com/" target="_blank">60 Decibels is an impact measurement company that makes it easy to listen to the people who matter most. We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not the typical practice for many impact investors, corporations and foundations working to create social change.

 

We collect social Impact data directly from beneficiaries (customers / employees / suppliers) using our network of 1000+ trained researchers in 70+ countries. We do it quickly and without the fuss typically associated with measuring social impact. Our researchers speak directly to customers to understand their lived experience; and our team turns all this data into benchmarked social performance reports, with accompanying insights, to help our clients demonstrate and improve social performance.

 

If you want to help build interesting solutions to help social enterprises that are solving some of the world’s most challenging problems, then read on! We're looking for a Head of Engineering to join our global team full-time, in a hybrid role for our Bengaluru office.

 

 

We are seeking a full-time Head of Engineering, someone to lead a team of developers while solving real user problems through smart and efficient application of technical knowledge and tools. You will be working closely with a multidisciplinary team, and will be responsible for working with the team to translate product specs into clean, functional, production-ready code and to further develop features of our platform across the full technical stack.

 

You will have the opportunity to work across many types of projects across the organization. Your primary responsibility will be advancing our integrated data capture and insights platform (Ruby/React/PostgreSQL) and associated tooling (Python),which will involve, in part:

 

• Working with the Leadership, Product and Operations teams, and leading the Engineering team on requirements gathering, specifications and scoping for feature development & product initiatives
• Designing, developing, testing and maintaining robust applications and interfaces to a high level of quality, reliability and scalability
• Anticipating and leading the definition of the systems architecture vision to better support our team’s needs
• Growing our technical capacity by mentoring other engineers and interviewing candidates
• Collaborating with team members to determine best practices and requirements for our software stack
• Participating in code reviews and model good development practices (such as test-writing)
• Troubleshooting coding problems quickly and efficiently to ensure a productive workplace

 

 

First and foremost, you bring passion and dedication to this work because it matters to you. You are a pragmatic and product-driven engineer who is interested in solving user problems and delivering value while taking into account tradeoffs between Business and Tech. You have a bias towards action: you get your hands dirty and actively tackle problems in a way that leads to the best outcomes and brings teams together. You successfully balance flexibility and rigor, using informed judgement to make decisions. You model critical thinking and introspection, taking strategic risks and growing from mistakes. You are decisive and bold, have a growth mindset, are an excellent communicator, and know the value of being a part of an effective team. More specifically, you bring:

• 10+ years of experience in a software engineering role, preferably building a SaaS product. You can demonstrate the impact that your work has had on the product and/or the team
• Deep knowledge of frameworks we use (e.g. Ruby on Rails, React), or the interest and ability of picking up new languages and frameworks quickly
• Professional experience building production-ready, data-intensive, applications and APIs
• Professional experience with developing and deploying applications using cloud service providers (eg. AWS, GCP, Azure, GitHub CI/CD)
• Demonstrated knowledge of web applications, cybersecurity, open-source technologies
• Demonstrated ability to lead a team
• Outstanding collaboration and communication skills with both tech and non-tech teams/stakeholders.

 

 

We are a fun, international and highly-motivated team who believes that team members should have the opportunity to expand their skills and career in a supportive environment. We currently have offices in New York, London, Nairobi and Bengaluru. Please note that permanent work authorization in one of these geographies is required.

 

We offer a competitive salary, the opportunity to work flexibly and in a fun, supportive working environment.

 

As a growing company, we are building towards a more universally accessible workplace for our employees. At this time, we do use some cloud-based technologies that are not compatible with screen readers and other assistive devices. We would be happy to discuss accessibility at 60 Decibels in greater depth during the recruitment process.

 

> Sign up to receive https://us20.campaign-archive.com/home/?u=eb8a3471cbcc7f7bb20ae1019&;id=4f8f9fc97a" target="_blank">The Volume, our monthly collection of things worth reading.

> Visit our website at http://www.60decibels.com/" target="_blank">60decibels.com.

> Read about our team values https://drive.google.com/a/60decibels.com/file/d/1XxQkrGpNrwQzuHBzq3KqNVVASoq_IZM9/view?usp=sharing" target="_blank">here.

Experience level: Minimum 10 years

Job Description:

This role would be leading the DBA teams of multiple experience level DBAs for a mix of – Teradata, Oracle and SQL.

Skill Set:

Minimum 10 years of relevant Database and Datawarehouse experience.

Hands on experience of administrating Teradata.

Leading the performance analysis, capacity planning and supporting the batchops and users with their jobs.

Drive implementation of standards and best practices to optimize database utilization and availability.

Hands on with AWS Cloud infrastructure services such as EC2, S3 and network services.

Proficient in Linux system administration relevant to Teradata management.

 

Teradata Specific (Mandatory)

Manage and Operate 24x7 production as well as development databases to ensure maximum availability of system resources.

Responsible for operational activities of a Database Administrator such as System monitoring, User Management, Space Management, Troubleshooting, and Batch/user support.

Perform DBA related tasks in key areas of Performance Management & Reporting, workload management using TASM.

Manage Production/Development databases in areas like Capacity Planning, Performance Monitoring & Tuning, Strategies Defined for Backup/Recovery Techniques, Space/ User/ Security management along With Problem determination and resolution.

Experience with Teradata Workload management & monitoring and query optimization.

Expertise with system monitoring using viewpoint and logs.

Proficient in analysing the performance and optimizing at different levels.

Ability to create advanced system-level capacity reports as well as root cause analysis.

 

Oracle Specific (Optional)

Database Administration Installation of Oracle software on Unix/Linux platform.

Database Lifecycle Management - Database creation, setup decommissioning.

Database event alert monitoring, space management, user management.

Database upgrades migrations, cloning.

Database backup restore recovery using RMAN.

Setup and maintain High-Availability and Disaster Recovery solutions.

Proficient in Standby and Data Guard technology.

Hands on with the OEM CC.

 

Mandatory Certification:

• Teradata Vantage Certified Administrator

ITIL Foundation

Hiring for both Freshers and Experienced candidates-
Year of experience – 0 to 4 years
Interview drive date – 18th September 2021
Mode of interview – Zoom interview
Employment type – Permanent, full time
Mandatory skill sets - OSI model, HTTP, DNS, TCP/UDP, network protocols

Below are the detailed JD and company overview.

Job Description –

~ Knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
~ Good analytical and problem-solving abilities
~ Understanding of network technologies including DNS, HTTP/HTTPS, OSI Layer protocols, HTML, JS, CSS, networking, Content Delivery Networks, etc.
~ Good understanding of various system architectures and networking devices (servers, load balancers, routers, etc)
~ Ability to work independently and as a team member.
~ Excellent conceptualization and communication skills. Able to educate business and technical people around concepts, and guide them to work towards providing optimized solutions
~ Great listening skills and good with customers

Company Overview:

Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success.

Job Description

QA Analyst | Bengaluru

Quality is everyone’s responsibility...and at Searce we do it right! 

If you feel the same way, come along! 

If your biggest pet peeve is ignoring flaws and biggest strength is having an impeccable eye for detail, then you are a QA Analyst at heart. As a QA Analyst you will play a major role in building excellent products. You will work efficiently and closely with software developers and managers to smoothen and improve the quality of the final  product. If you recognize your own natural skill set in the things mentioned above – that’s a sign you will do well in this field and help grow with Searce.

Being a QA Analyst, you will be responsible for designing and writing programs that run automated tests on new or existing software products – an essential part of the software development cycle. You will be required to use  automation frameworks (standardised guidelines) to build these programs on and write test scripts that do the testing. Different test automation developers specialise in particular automation tools, such as Selenium.

• Natural creativity:

The best recruiters are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges and making positive changes to how the company is managed and marketed.

• Not a CAVEr: 

You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.

• Say no to HiPPO: 

At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)

 

1. Plan, develop and execute tests/QA use cases against all the product releases using a variety of manual and automated test tools to ensure requirements have been met. 
2. Working closely with a team of test engineers to define Test Strategy, Test Plan, Test Methodologies.
3. Work with the development team to ensure all requirements have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided. 
4. Create and maintain test documentation such as test plans and test reports.
5.  Interact with team members and other groups to troubleshoot and resolve quality defects and issues identified during the testing process and post-release of the product. 
6. Communicate product and process information to other members of the QA team, other departments as necessary. 
7.  Create Automation suites for existing test cases to reduce manual effort. 
8. Ability to find errors and communicate them timely.

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Engineering (Computer Science).

1.  Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :) 
2. Relevant years of experience in different types of testing that includes Functional testing, Integration testing, Regression testing, System testing, Installation & upgrade testing, and sanity/smoke testing, preferably in a similar industry. 
3. Familiarity and skill with the tools of the trade in core & Advance Java,web Automation Testing,Automation Framework implementation and understanding such Keyword, hybrid etc 
4. Experience with Agile software development methodologies. 
5. Strong written and verbal communications demonstrated through the creation of test plans, defect documentation, and summary presentations. 
6. Ability to leverage technology to advance the quality of products and efficiency of development and quality related processes. 
7. Should be able to work from scratch, creating a framework.

Are you the one? Quick Fit test:

1. Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friends ended up doing the comical  ‘Sheldon’ version of the same thing
2. Passion for sales: When was the last time you went to a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies? 

1. Compassion for customers: Your listening skills are impeccable, but so are your speaking skills. And when you speak, you take command of the entire room! 

1. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?’

 

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday.

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

1. We are a category defining niche’ cloud-native technology consulting company, specializing in modernizing (improve, automate & transform) the full-scope of infra, app, process & work
2. We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes
3. We are the most preferred tech partner of choice when it comes to ‘solving for better’ for the new-age tech startups & digital enterprises, leading disruption in their industries
4. Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services 
5. As one of the top 5 niche’ full scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led’ tech company of choice when it comes to solving complex business problems

We are passionate improvers, solvers & futurists. Driven by our engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. Searcians are motivated by continuous improvement & solving for better in everything we do.

At the core, a Searcian is self-driven to become better, everyday. In passionate pursuit of the finest degree of excellence we drive exceptional outcomes in everything we do.

We believe that trust is the most important value. We also believe that we need to ‘earn the trust’, everytime one engages with us. And earning trust for us is far more important than anything else. We aim to be the *most trusted* tech consulting partner for our clients.

We are HAPPIER at heart. Humble, Adaptable, Positive, Passionate, Innovative, Excellence focused, & Responsible. We live the HAPPIER Culture Code.

Being HAPPIER.

1. Customers. Partners. Our aim is to build relationships with customers for life. And meaningfully improve the life of every customer.
2. We do what we say. We say what we do. We are uncomfortably honest and transparent. Being genuine wins trust & makes people happier.
3. Mistakes are encouraged. We make mistakes. Tons of those. Everyday. And we don’t mind apologizing to our juniors, peers or superiors. We are no ego-doers.
4. Underpromise. Overdeliver. We work with a deep desire to go above and beyond in everything we do. Everytime.

Requirement
Position : Salesforce Commerce Cloud (Demandware) Developer , Sr Associate
Location : PAN India
Experience : 4 to 8 yrs
CTC : As per company norms
NP : Immediate to 30 days
Hiring : Permanent 

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

 

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

 

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

 

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Regards
sumaiya