Chatbot LUIS Developer (Deputy Manager - TS)

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Application Security Engineer

About us:

Foxit is remaking the way the world interacts with documents through advanced PDF and digital signature technology. We are a leading global software provider of fast, affordable, and secure PDF and digital signature solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF and digital signature technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia.

For more information, please visit https://www.foxit.com/

You would be working for the product Foxit eSign, India office which is registered with the name of eSign Genie Software Private Limited.

Job Brief

• Review Software applications for potential security vulnerabilities by conducting application security reviews i.e., Requirements review, Design review, Code Review.
• Clear Understanding and Hands on experience on OWASP Top 10 Vulnerability standards like XSS, SQL injection, session hijacking, and authorization bypass vulnerabilities.
• In-depth research on Web security, familiar with the origin of various Web security problems and solution, having a tracking of Security threats of network.
• Expertise in testing web application vulnerabilities and Network related vulnerabilities.
• Practical understanding and use of commercial application security tools
• Knowledge of the Vulnerability Fixations.
• Hands on development using Java / J2EE
• Solid understanding and experience with establishing application security policies across an organization.
• Good Documentation, reporting, Strong communication, and collaboration skills with various levels of executives from top management to technical team members across the organization.
• Strong self-starter who can operate independently.

What we offer you

• The chance to contribute to the creation of a sophisticated and appealing product, built from scratch with a fresh, global team!
• A fast, flexible, and rewarding incubator-like environment but with the solidity and seriousness of large and stable company in the background
• Be part of the exquisite team that will shell out the next big Foxit product all eyes on us!
• A Pluralsight subscription
• Competitive remuneration package

• Min 1 year recent working experience in Business development domain
• Prior experience of bidding for web and mobile app projects on Upwork or similar platforms
• Understanding of client requirements and providing solutions
• Experience of handling international clients and leading project to conversions
• Candidate should have good communication skills both written and Oral
• Candidate should be a self-learner with strong desire to grow in an organization.
• Should have a professional sales approach with a zeal to generate business

• Place bids on online portals like Upwork, Freelancer, Guru etc. using company account
• Placing genuine and relevant data on bids as per the requirements specified by the client
• Managing accounts on these platforms and optimizing the company profile
• Generating leads from these portals and handling the communication with the client during pre-sales stage
• Providing estimates to clients and leading project towards closure
• Daily reporting to manager for work done and defining strategies

• To creat exclusive distributor or distribution outlets.
• To supervising the sales growth of your team members to obtain profits.
• To build relationships with customer needs,market trends and competitors.

• The UI developer will produce robust front end for advanced financial banking and trading applications connecting with server side using micro services
• 3+ years of relevant experience in front end development using React.JS.
• Strong knowledge of Web development technologies, including HTML5, CSS3 etc
• Should have a knowledge of java script libraries like ag-grid, datagrid, chart js, D3 js etc
• Strong experience in developing UI applications showing large amount of data in grid format.
• Must have good experience of testing frameworks like mocha/chai, jasmine etc. for React JS.
• Excellent knowledge of Java and spring, with experience of use in a professional environment

• Looking for “Mainframe Production Support”
• Job Location- Bangalore
• Position: Mainframe Production Support (Good experience in Java)
• Job Description:
• Looking for strong Cobo/PL1, DB2, JCL
• Good exposure in Production Support.
• Good Interpersonal skills.
• Good exposure in handling tickets, RCA and Resolving issues.
• Good IN Core Java or API concepts
• Who can do migration from Mainframe to Java