Chatbot LUIS Developer (Deputy Manager - TS)

📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)

📍 Location: Hyderabad / Gurugram

💼 Experience: 0–1 Year

🎓 Qualification: Any Graduate

✅ Certification / Internship in Digital Marketing is Mandatory

🔹 Role Overview:

We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.

🔹 Key Responsibilities:

• Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
• Handle customer queries via email, chat, and calls, ensuring timely resolution.
• Monitor and analyze campaign performance to suggest improvements.
• Coordinate with internal teams for content and campaign execution.
• Maintain customer satisfaction by providing quality support.

🔹 Required Skills:

• Strong communication and problem-solving skills.
• Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
• Customer-first attitude with good interpersonal skills.
• Ability to multitask and learn quickly.

Role Overview

As an SEO Analyst, you will join the SEO and Content Strategy team for our e-commerce division. You'll be responsible for execution of critical tasks across Tech, Content and Link Building departments, often working as a part of multiple departments. You'll work on initiatives that help grow organic visibility and traffic of our client websites.

You will report to the account managers and Head of Operations. You will have access to the most advanced SEO processes and SOPs, best-in-industry courses, premier SEO tools, AI tools and platforms. You will learn from and be part of an industry-leading team that delivers actionable insights and makes informed strategic decisions for our clients. You will get a chance to collaborate with India’s youngest and hottest brands that are changing the way we design our lives.

What You'll Do

• Learn the basics of SEO and analytics platforms to understand the execution part of the strategy.
• Conduct keyword research and mapping for product categories, identifying opportunities based on volume, competition, and intent.
• Perform regular competitor analysis including gap analysis, SERP ownership, and feature comparison to identify opportunities and threats. In short, own the organic growth of the clients.
• Collaborate with content teams to develop and optimize product descriptions, collection page content, and SEO-recommended content that matches user search intent. Learn to understand the inner workings of content that drives traffic, and scale the same for multiple clients.
• Monitor and analyze core algorithm updates, conducting impact assessments and developing action plans to maintain or improve rankings.
• Develop strategies for seasonal peaks and promotional periods to maximize organic visibility.
• Work on technical SEO audits to identify issues that are affecting website visibility and learn to recommend the best practices for growth.
• Learn link building tactics and help with acquiring high quality backlinks for clients.

You Will Be A Right Fit If You Have

• Curiosity: Eager to learn, explore new ideas, and ask insightful questions to drive innovation and personal growth.
• High Attention to Detail: Ensures accuracy and quality in work, maintaining high standards in every task.
• Self-Awareness: Understands personal strengths and growth areas, fostering collaboration and adaptability to learn new tasks.
• Self-Disciplined: Manages time effectively and follows ethical code of conduct of a professional environment, delivering consistent results without granular supervision .
• Result-Driven: Focuses on achieving measurable outcomes, with a mindset of exceeding expectations consistently.
• Proactive: Takes initiative, offering solutions and driving progress independently.
• Strong Communicator: Speaks and understands English, effectively conveys ideas, listens actively, and ensures clear, constructive interactions and isn’t afraid to ask questions whenever clarity is required.
• Collaborator: A collaborative team player who values the success of the whole team, in addition to their own.
• Technically Fluent: Possesses a solid understanding and curiosity to learn and use relevant tools and technologies, ensuring efficient execution of tasks, cross-functional communication and problem-solving.

Who are We

GrowthSRC Media is a team of growth hackers, creatives and strategists who help unlock rapid measurable growth for some of India's category-defining brands. We bring together growth marketing, content and creative expertise into a single cohesive team augmented with proven execution and robust data analytics that propel organic growth for our clients. 

We are located in Pune and support our clients across the globe. Our client portfolio spans VC-backed startups and scale-ups including the likes of The Pant Project, 1 Hair Stop, sploot, Vakilsearch and many more. 

GrowthSRC aims to hire the best, train the best, service the best, and empower the best by providing top-notch resources and tools for success.

Company Culture is at Our Core

We aspire to design a workplace built for today, inspired by tomorrow. We know that companies with a strong culture and a higher purpose perform better in the long run. 

These are the core behaviours that our team lives by:

1. We are a team, not a family.
2. We are pro-growth.
3. We believe in radical candor.
4. We promote autonomy and accountability
5. We are problem solvers.
6. We breathe 4Cs that make up culture for us - clients, communication, curiosity & courage.

Benefits of Working With Us

• Professional growth: we believe in helping each member of our team grow personally and professionally, and we promote from within.
• Collaborative Work Culture: Smart teammates that push your professional capabilities to the next level and help you learn from the best.
• Mentorship: 1-on-1 mentorship from founders, along with team training and workshops. We help you find the right role for you within our agency to enhance your skillsets. 
• Small Team Environment: Experience a close-knit work culture that gives you the ability to stand out, take ownership of projects, and make a big impact
• Learning Enablement: Access to the world’s best courses on SEO,  Digital Marketing, YouTube and internal SOPs.

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

About the role

As a core team member in our growing startup, we're looking for an exceptionally hard working candidate who is full of ideas, accountable and has self-learning abilities and make a significant contribution to our growth journey.

Requirement:

The candidate must have at least 2 years and ideally up to 8 years of experience in an IT Product company / Startup. Must have expertise in

MUST HAVE SKILLS
Back-end development using Laravel, Lumen, MySQL / PGSQL

• RESTful API development & integration of 3rd party services (like payment gateways, Email marketing tools, SMS/ Whatsapp, etc.)
• High quality coding which can be replicated and used to scale.
• Prompt to troubleshoot and fix bugs and use of GIT

• Experience in React.JS, AWS, DevOps
• Experience in a Product based SaaS Startup.

• Passionate about building products and features and building a product from scratch with thrust on DevOps, Web security, TLS/SSL, web sockets, etc.
• Have a good understanding of setting up & managing cloud servers like AWS, Google cloud, etc.
• Manage Key-value based databases like Redis

Additional Information

• Immediate / Early joiners preferred.
• This is a Work from Office / Hybrid role.
• Office is in Green Park, New Delhi 110016 (5 min walk from Metro station)
• BYOD - Bring your own device (Laptop)
• Candidate must be willing to work in a high exposure - high accountability Startup environment and grow significantly with the company.

About the Company

hiringplug™ is an AI Marketplace of specialist Recruiters that enables companies to acquire top talent, faster. The company offers an Award winning RaaS™ Marketplace: Recruitment as a Service Marketplace™ The company is at an interesting expansion stage and looking for exceptional talent to be a part of their growth story. | www.hiringplug.com

Get to know us

• https://www.instagram.com/" target="_blank">https://www.instagram.com/hiringplug
• https://www.facebook.com/" target="_blank">https://www.facebook.com/hiringplugofficial
• https://twitter.com/" target="_blank">https://twitter.com/hiringplug
• https://blog.hiringplug.com
• www.hiringplug.com

• “Top HR & Work Tech Startup” – by People Matters both in 2019 & 2020
• “10 Best HR Tech startups 2019” – by Silicon India in Oct 2019
• “Best resourcing software 2019” – by HR Association of India in Jan 2019

Talk to you soon!

What you'll need...

• Highly experienced using AngularJS , NodeJS
• Good understanding of web markup, including HTML5, CSS3, Javascript
• Strong understanding of CSS pre-processing platforms, such as LESS and SASS.
• A solid understanding of cross-browser/platform issues and code solutions
• Proficient understanding of code versioning tools, such as GIT
• An excellent ability to convert PSD/Sketch mockups into interactive digital experiences

Bonus points for...

• eCommerce development experience Magento,
• Understanding of conversion rate optimization or data-driven product development (analytics, a/b testing, etc.)
• Experience developing with prototype frameworks (Bootstrap, Foundation, etc.)
• Experience integrating dynamic content solutions with AJAX or API Services

Experience in Cloud and Serverless

• Knowledge of version control systems (GitHub etc.)

• Bachelors degree or equivalent qualification with 2+ years of professional experience in Talent Acquisition.
• 2+ years experience in full lifecycle recruiting in the IT industry.
• An expert level of knowledge in all full lifecycle recruiting components including, sourcing, qualifying, networking, assessing, legal, job analysis, wage and salary trends, relationship management, and due diligence.
• Detailed analysis of the JD - to understand the client's requirement thoroughly.
• Sourcing and screening of valid profiles.
• Ensuring SLAs are met for providing the validated profiles.
• Basic Excel Skills like Vlookup, Pivot, and PPT skills
• Maintaining a detailed tracker and Scheduling the shortlisted profiles for an interview and ensuring regular following up.
• Candidate Selection offers negotiation and follow-up with joining to ensure the onboarding.
• Must be able to manage competing demands, accept generous and constructive feedback, while being extremely adaptable and flexible. 
• Ability to handle sensitive and confidential information appropriately.

• Work closely with Hiring Managers to plan and close all assignments in the stipulated time frame.
• Develop a strong pipeline of high-caliber talent for all current and anticipated demands.
• Developing and maintaining strong working relationships with internal clients, vendors, and other team members to create a partnership that yields success, predictable results, and credibility.
• Managing the selection, offers, negotiation, closing, and administrative components of the recruitment process.
• Manage mid and senior-level hiring
• Sourcing through various sourcing channels, candidate management, stakeholder management. 
• Deliver high-quality work in a high-paced, dynamic work environment consistently by managing time and effort
• Taking initiative to complete unanticipated, and verifying the completeness of your own work
• Deliver high-quality results in a timely manner, individually and through others; initiate action and accomplish goals across a wide range of teams and projects in the face of multiple demands, grow professionally by actively staying up-to-date in areas of expertise.
• Hands-on experience and in-depth understanding of various technologies
• Hands on experience in excel reporting and analyses