Chatbot LUIS Developer (Deputy Manager - TS)

Strong Technical Project Manager / Program Manager / Delivery Excellence profile

Mandatory (Experience 1) – 9+ years of overall experience, with minimum 5+ years in Project/Program Management / PMO / Delivery Governance roles in SaaS or technology-driven organizations

Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

Mandatory (Experience 3) – Prior experience in at least one technical function (e.g., QA, development, testing, or technical project coordination) to effectively interface with engineering teams

Mandatory (Core Skills 1) – Strong communication, stakeholder management, and executive-level reporting capability (interfacing with CTO / leadership teams)

Mandatory (Core Skills 2) – Ability to coach cross-functional teams in Agile methodologies (Scrum/Kanban) and drive organization-wide Agile maturity

Mandatory (Company) - B2B SaaS or technology-driven Companies only (Preferred B2B SaaS in RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics

Job description:

• To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
• To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
• To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
• To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
• To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
• To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
• To ensure that the sustainability of an event is taken into account when offering availability to a client.
• To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
• Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
• To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
• On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
• To proactively call potential customers and ensure that team members are targeted to do the same.
• To set up and attend regular ‘keep in touch’ client meetings.
• To set up and attend regular ‘keep in touch’ team member meetings.
• To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
• To provide a monthly sales activity report.

• Minimum 2 years of experience in Core PHP , and hands on experience in any MVC Framework. 
• Should have hands on experience or knowledge in PHP Frameworks like Codeigniter/ Laravel/ CakePHP/ Yii . 
• Should have knowledge about OOPS Concept. 
• Good knowledge in HTML, AJAX, JQuery & MYSQL.
• Minimum 2 years of experience in Core PHP , and hands on experience in any MVC Framework. 
• Should have hands on experience or knowledge in PHP Frameworks like Codeigniter/ Laravel/ CakePHP/ Yii . 
• Should have knowledge about OOPS Concept. 
• Good knowledge in HTML, AJAX, JQuery & MYSQL.

• Part of the core team responsible for powering the various apps and moving parts of the product
• Design, build and own key technology decisions and implementations
• Wear multiple hats - that of an architect, developer, or product owner
• Collaborate with other team members to find optimal solutions and engineering workarounds based on resource/time constraints
• Communicate development status and features to the rest of the team members
• Manage interactions with designers, testers, and other developers

Required Skills :

• 4-6 years of overall software development experience
• 2+ years of development experience with Ruby on Rails
• Experience with support of high-availability, high-performance, customer-facing web applications
• Expert in configuring and deploying multiple rails applications quickly
• Experience with collaborative code development in small agile teams and managing releases (Git, Continuous Integration, Capistrano)
• Experience building internal and external APIs and RESTful web services
• Strong foundation in Database ( SQL / Postgres )
• Experience deploying and managing applications on cloud-based infrastructure (Heroku/AWS)
• Outstanding understanding of software design and architecture

It will be good if you also have:

• Worked in a web startup before and been part of the core development during a high growth phase
• Practical experience with building scalable, high availability, and high-performance systems
• Hands-on background with agile development practices including test-driven development and scrums
• Contributed to open-source projects on Github
• Familiarity with a variety of programming languages and development tools