Chief HSE Officer

Researching and identifying potential school clients (owners, principals, IT heads, directors)

• Using tools like LinkedIn, ZoomInfo, SignalHire, or personal networks for outreach

• Assisting in virtual product demos and presentations

• Supporting proposal creation, follow-up, and negotiations

• Providing feedback from client interactions to improve our approach

• Occasionally visiting schools (if feasible) to help build relationships

The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.

Responsibilities:

• Customer Support:
• Respond to customer inquiries via phone, email, and in person.
• Provide information about products and services.
• Address customer complaints and resolve issues promptly.
• Maintain positive customer relationships.
• Order Processing and Administration:
• Process sales orders accurately and efficiently.
• Prepare sales quotations and proposals.
• Maintain and update customer databases and sales records.
• Generate sales reports and summaries.
• Track order status and ensure timely delivery.
• Sales Team Support:
• Assist sales representatives with administrative tasks.
• Prepare sales presentations and marketing materials.
• Coordinate sales meetings and appointments.
• Manage sales-related correspondence.
• Assist with sales events and promotions.
• Inventory Management:
• Monitor inventory levels and report discrepancies.
• Assist with stock checks and inventory audits.
• Ensure adequate stock levels for sales activities.
• Data Entry and Reporting:
• Accurately enter sales data into CRM systems.
• Generate regular sales reports and analyses.
• Maintain organized sales files and records.
• Communication:
• Communicate effectively with sales team members and other departments.
• Relay important information to sales representatives.
• Maintain professional communication with customers.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

For our Cloud and Digital team, we seek Hands-On Technical Lead who can work on designing & implementing high quality scalable cloud software while providing technical leadership/mentoring to a small team of talented developers in agile environment. Your ability to lead the architecture, design, and implementation of maintainable, high-quality, and high-performing web (Java microservices, React UI, AWS) and mobile applications (iOS, Android, React native) is essential for success in this role. 

What you will be doing:

1. Strong programming knowledge in a combination of Java/Spring boot and Ruby on Rails. Expert in working in AWS Cloud, Micro services, REST, MongoDb / RDBMS/Cassandra, React /Node/Java Script, web frameworks/web technologies, Docker, Kubernetes, Messaging Brokers (Kafka, Kinesis, RabbitMq), Redis
2. Shaping architecture for robust, reliable, and high-performance applications, considering functional and technical requirements.
3. Manage/Mentor team of talented developers. Collaborate with cross functional stakeholders.
4. Estimate/Plan/Manage project deliverables in Agile environment with incremental system delivery.
5. Knowledge of data analytics and machine learning is a plus.
6. Good knowledge in version control and branching concepts (git, mercurial)

Who you are and what you bring:

1. B.E/B.Tech in Computer Science / Electronics and Electrical. Strong academics and career track record.
2. 15+ years of solid software development experience in building secure, scalable, and resilient systems.
3. Proven experience as software technical lead/manager/architect with cloud and digital SW
4. Excellent knowledge of software implementation, design and architecture of Web and Mobile apps.
5. Proven experience in working with AWS (preferably) or GCP or Azure.
6. Strong understanding of monitoring and logging tools.
7. Strong understanding of software design principles (SOLID, design patterns etc.)
8. Strong understanding of SOA and enterprise integration patterns.
9. Strong understanding of Functional or OOP patterns.
10. Experience in Web and Mobile software development and coding in various languages (Ruby on Rails, Node.js, Java, React, iOS, Android, Python etc.). Familiarity with HTML/CSS, JavaScript and UI/UX design.

• Reviewing the portfolio monitoring/ early warning signals mechanism on ongoing basis
• Monitoring internal and external data points that may affect the risk level of a decision
• Aggregating data from multiple sources to provide a comprehensive assessment
• Coming up with the solution to reduce risks
• Bringing fresh ideas to the table and being keen observers of trends on analytics and financial services industry
• Creating reports, summaries, presentations and process documents to display results

Desired Candidate Profile

We are looking for an experienced Full Stack Engineer to join our client's  development team. In this role, you will be responsible for the overall development and implementation of front and back-end software applications. Your responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.

To ensure success as a full stack engineer, you should have advanced programming skills, experience with application development, and excellent troubleshooting skills. Top-rated full stack engineers create and implement advanced software systems that perfectly meet the needs of the company.

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.
•  

• Bachelor’s degree in computer engineering or computer science.
• Previous relevant experience of minimum 3-5 years as a full stack engineer.
• Advanced knowledge of front-end languages including HTML5, CSS, JavaScript, C++, and JQuery.
• Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
• Knowledge of database systems and SQL.
• Advanced troubleshooting skills.
• Familiarity with JavaScript frameworks.
• Good communication skills.
• High-level project management skills.