Cloud Solution Architect

Position: DevOps Engineer / Senior DevOps Engineer

Experience: 3 to 6 Years

Key Skills: AWS, Terraform, Docker, Kubernetes, DevSecOps pipeline

Job Description:

• AWS Infrastructure: Architect, deploy, and manage AWS services like EC2, S3, RDS, Lambda, SageMaker, API Gateway, and VPC.
• Networking: Proficient in subnetting, endpoints, NACL, security groups, VPC flow logs, and routing.
• API Management: Design and manage secure, scalable APIs using AWS API Gateway.
• CI/CD Pipelines: Build and maintain CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy.
• Automation & IaC: Use Terraform and CloudFormation for automating infrastructure management.
• Containerization & Kubernetes: Expertise in Docker, Kubernetes, and managing containerized deployments.
• Monitoring & Logging: Implement monitoring with AWS CloudWatch, CloudTrail, and other tools.
• Security: Apply AWS security best practices using IAM, KMS, Secrets Manager, and GuardDuty.
• Cost Management: Monitor and optimize AWS usage and costs.
• Collaboration: Partner with development, QA, and operations teams to enhance productivity and system reliability.

Bachelor's degree in Computer Science or a related field, or equivalent work experience

Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform

Experience with infrastructure as code tools such as Terraform or CloudFormation

Proficiency in scripting languages such as Python, Bash, or PowerShell

Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible

Strong problem-solving and analytical skills

Excellent communication and collaboration skills

Ability to work independently and as part of a team

Willingness to learn new technologies and tools as required

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Role Summary

In this role, you will lead the DevOps function at the organisation and work through all

facets of software development: design, prototype, implementation, testing and

documentation.

Responsibilities

• Design, prototype, implement, test and troubleshoot deployment strategies
• BS in Computer Science, Mathematics, Engineering or equivalent. MS or higher degree
• preferred.
• Design continuous integration and delivery pipelines using latest tools and platformsv
• Demonstrated understanding and hands-on experience in Kubernetes, K8s-Ingress,
• Docker, AWS EC2, VPC, Route53, ELB, RDS, MongoDB, Helm, Rancher, Jenkins,
• VPN, GKE.
• Create high level deployment design (HLSD) documents and outline software solutions
• Strong DevOps Management experience with focus on server-side development and
• database design
• Optimize application for maximum speed and scalability
• Strong understanding of web technologies, web services, communication protocols,
• (REST, SOAP API’s) and a proven track record in developing communication between
• desktop applications and web services
• Knowledge of Agile software development methodologies
• Cooperating with the back-end developer in the process of building the RESTful API

Qualification

• Experience with working on code enhancements within a large, complex software
• system
• Create server side deployment primarily in the Cloud, Collaboration space
• 10+ years of relevant experience in developing and managing web/app products.
• Experience with a few of these languages: Shell, Ruby/ JRuby, Python, PowerShell, Java,
• Go
• Hands-on experience in deploying and managing highly scalable cloud applications
• using AWS,Google Cloud
• Assure that all user input is validated before submitting to back-end
• Basic understanding of cloud security and hands on experience in building secure
• systems.
• Prepare accurate implementation task lists / time estimates and deliver assignments as
• per functional specifications, quality standards and project schedulesvvvv

• As a DevOps engineer, you will be responsible for
• Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
• Creation of CI/CD pipelines to ensure smooth delivery of projects.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc)
• Deployment of application to various cloud environments.
• Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
• Practice and implement best practices in every aspect of project deliverable.
• Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

• Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
• Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
• Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
• Web Server/Application Server deployments and administration.
• Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
• Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

• Any cloud provider (AWS, GCP, Azure, OpenStack)
• Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
• Scripting languages (PHP, Python, Shell, Bash, etc.?
• Docker or Kubernetes
• Troubleshoot and debug infrastructure Network and operating system issues.