11+ Issue resolution Jobs in Delhi, NCR and Gurgaon | Issue resolution Job openings in Delhi, NCR and Gurgaon
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What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
About Us
Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.
Job Overview
We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.
Key Responsibilities
- Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
- Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
- Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
- Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
- Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
- Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
- Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.
Qualifications & Skills
- 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
- A killer portfolio that shows your strength in performance + brand copywriting.
- Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
- Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
- Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
- Bonus: Familiarity with AI-assisted writing tools and prompt engineering.
Why Join Us?
- Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
- Work with a passionate and driven team across marketing, design, and product.
- Lead copy experiments that directly impact growth and business metrics.
- Shape how 40,000+ businesses hear, feel, and remember us.


Integration Lead
Job Description
This role must be capable of building Dot net application and integration capabilities to enable microservice architecture. In addition to being hands on developer, the role requires the individual to leading and work with Dot net developers and integration developers, overseeing the end to end technical working to deliver features. Candidates who like to experiment and learn/discover new technologies, methods, tools with a direction to bring new capabilities to the product will be suitable
Key Responsibilities
- Perform Product Discovery proof of concepts as directed by Product manager
- Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
- Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
- Capable of developing restful services using Dot net framework and other integration tools
- Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
- Translate mockups and wireframes into functioning front-end code.
- Write and maintain documentation for new and existing features.
- Keep up-to-date on best practices and new technologies.
- Rapid prototyping, and presenting conceptual design and working prototypes to management.
- Conduct design and code reviews and collaborate to ensure your own code passes review.
- Work with Product Management to analyze require
Required Skills & Experience
- Experience in Dot Net framework preferably in cloud based platforms/infrastructure
- Experience in integration enablement preferably in REST APIs
- Experience in Database languages and stored procedures, database query optimization
- Experimental knowledge in a broad technical aspects like SSO (SAML2/Oauth2), Security, RPA, Microservices architecture
Qualifications
BE with 6+ years of experience in product development
We are looking for a highly creative and experienced Copywriter to join our dynamic marketing team.
Key Responsibilities-
- Write and edit website content, including landing pages, blog posts, product descriptions and social media posts.
- Conduct keyword research and apply SEO best practices to optimize content for search engines.
- Collaborate with marketing team to develop content strategies and brainstorm new ideas.
- Research industry trends and competitors to ensure content is current and marketable.
- Proofread and edit content for grammar, spelling and clarity.
- Ensure all content meets brand guidelines and is consistent in style and tone.
- Track and analyze website metrics to evaluate content performance.
Requirements-
- Minimum 5 years of experience in Copywriting.
- Excellent communication in English.
- Must be comfortable with location ( Sabhapur)
- Graduation is must.
- Salary - Up to 35k

Key Responsibilities:
- Design and implement scalable server-side solutions using Java.
- Write optimized front-end code using HTML, CSS, and Javascript
- Write unit, automation, and integration tests
- Implement quality application logging for operational monitoring at scale
- Investigate, debug and resolve production site issues
- Work with co-located teammates to deliver on common goals
TECHNICAL & FUNCTIONAL REQUIREMENTS:
- Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
- Proficiency in HTML/CSS/JavaScript/jQuery
- Experience with Docker, Kubernetes, and microservices
- Experience with Selenium for UI automated tests written in Cucumber or Scala will be a plus
- Working knowledge of design patterns and CI/CD principles
- First class communication skills in written and verbal form
- Outstanding problem-solving skills
- A commitment to producing high-quality code with an attention to detail
- Dedication and a self-motivated desire to learn
- A collaborative, team-orientated attitude
- Experience working in the Cloud (AWS)
- API development experience
- Exposure to monitoring tools such as ELK, Splunk
Primary Responsibilities:
· Develop and maintain relationships with clients and prospects.
· Find new business opportunities and attend meetings with potential customers.
· Monitor market trends, analyze customer feedback, and make recommendations to improve sales.
· Develop and implement sales strategies to achieve business goals.
· Forecast sales and manage expenses to meet budget requirements.
Work closely with the marketing team to develop effective campaigns

Roles and Responsibilities for Android Developer(2-4yrs)
- Creating Android Apps using native technologies set Java, Kotlin, Android studio.
- Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
- Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
- Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
- Good understanding of designing architecture such as MVC, MVP, MVVM.
- Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
- Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
- Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
- Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
- Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
- An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
- Experience in dealing with Google play store communication, app rejection, iTunes Apple store.
Desired Candidate Profile
- Must have at least 3 years of experience in native android development.
- Must be graduate with computer science subjects or MCA.
- Must be good in both written and verbal English.
- Must have research skills, ability to troubleshoot and work on exceptions is top priority.
- Sound knowledge of WordPress, Plugins, and Themes.
- Strong technical knowledge in PHP, MySQL, Jquery, Javascript.
- Proficient in CMS.
- WP Theme Customization & Plug-in Development.
- Knowledge of LARAVEL Framework.
- Understanding client requirements and functional specifications.
- Experience in Core PHP & developing restful API services. Knowledge of HTML, JavaScript, jquery, and CSS.
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.

Job Description – Full stack developer
Company Name |
Lithion Power Pvt Ltd (http://www.lithionpower.com">www.lithionpower.com) |
Location |
Rohini, New Delhi |
Role/Position/Title |
Full-stack developer |
Job Type |
Full-time |
Team/Department/Function |
Technology |
Reporting to |
Senior Software Engineer |
Company background
Lithion Power operates an IoT-enabled, data-driven Intelligent Energy platform (IEP) for Electric Vehicles (EVs) - this includes smart charging & swapping infrastructure along with software that enables you to track&control assets in real-time and facilitate optimal energy utilization for Electric Vehicles.
We are working with EV OEMs, battery manufacturers, fleet operators, asset managers & other entities in the EV ecosystem to make an EV-only India, a reality by 2030!
Key Expectations
- Design, develop and maintain efficient, reusable, flexible, scalable, robust and reliable Angular7/8/9 and Node.js code with proper documentation (like test cases).
- Should possess a good knowledge of HTML/CSS& technology architecture.
- Integration with cloud-based data storage using MongoDB, Redis.
- Integration of user-facing elements created by front-end developers with server-side logic.
- Identify bottlenecks/bugs and devise solutions to these problems.
- Maintain code quality, proper organization, and adequate automation for periodic tasks.
Qualifications required / Key eligibility criteria
- 2-4 years as a full-stack developer (preferably in a Product company).
- Hands-on experience in planning, developing, implementing and maintaining large-scale, data-intensive, real-time solutions.
- BE/B.Tech in CSE/IT/Software OR MCA/ME/M.Tech (preferred).
- Experience with embedded systems & driving automation projects is a plus.
Technical Expertise
- Languages - Javascript , Typescript, Python
- Web Design - HTML, CSS
- Frameworks – Angular 2/higher, Express, Sails.Js
- Databases - MongoDB, DynamoDB, MySQL
- Additional tools - Apache Kafka, AWS (EC2, S3, Lamda), Docker CE, Apache NGINX, Apache Bench, RESTful API, Jira, Asana, Slack
- OS - Linux, Ubuntu
The Company culture is suitable for “high achievers with a can-do attitude”! Benefits include attractive ESOPs.
If the above mentioned job profile suits you, then kindly email me your updated resume.
For more details about the company, kindly visit http://www.lithionpower.com">www.lithionpower.com
- Expert level skills in Coldfusion 9
- Expert level skills in MachII and Coldspring frameworks.
- Databases: Expert level skills in one or more of Oracle. MySQL is a plus.
- Javascript: Expert level skills in one or more of Javascript/jQuery/YUI
- Excellent debugging and trouble shooting skills [Client side, Server side, DB]
- Knowledge and skills in static code analysis and performance management tools [Client side, Server side, Database]
- Expert level skills and understanding of any of the SCM/VCS like SVN and GIT etc.
- UI: HTML/CSS
- Expert level skills in OOPS concepts
- ORM concepts and understanding is a plus.
Nice to have Skills:
- Work experience/understanding of any of the following Web Services/XML/SOAP/REST/WCF/Web APIs is preferred
- Work experience/expertise in Healthcare domain
- Work experience/expertise Java and Spring framework is a plus.

A Unicorn, E-Commerce company based out of Gurgaon
Improve the look and feel of interactive computers and product software
Create overall concepts for the user experience within a business webpage or product, ensuring all interactions are
intuitive and easy for customers
Analyze customer responses and website data to determine high traffic web pages and why some perform better
than others
Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options
to colors and fonts
Build storyboards to conceptualize designs and convey project plans to clients and management
Account for and track the human-computer interaction (HCI) element of a design
Create surveys for research through various social media platforms to gather feedback on user's ease of use
Conduct testing of completed applications, websites, and software to Assess user experience
Qualifications for UI/UX Designer
3-5 years of demonstrated experience in creating and implementing UI design
Proficient with visual design programs such as Adobe Photoshop
Ability to work effectively in a collaborative environment to create top-performing interfaces
Experience creating storyboards and site mapping
Advanced problem-solving skills and the ability to optimize data for the best possible outcome
Ability to prioritize and manage multiple milestones and projects efficiently
Professional written and interpersonal skills
Continued education and research into UI trends and current design strategy and technology
Experience with coding and ability to troubleshoot using HTML, CSS and comparable languages