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Issue resolution Jobs in Delhi, NCR and Gurgaon

3+ Issue resolution Jobs in Delhi, NCR and Gurgaon | Issue resolution Job openings in Delhi, NCR and Gurgaon

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Media and Entertainment Industry

Media and Entertainment Industry

Agency job
via Peak Hire Solutions by Dhara Thakkar
Noida
3 - 5 yrs
₹12L - ₹15L / yr
Adobe Premiere Pro
Adobe After Effects
DaVinci
Art
Video Editing
+46 more

JOB DETAILS:

Job Role: AI Artist

Industry: Media and entertainment

Function: Arts and Design

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-5 years

Location: Noida


Required Skills: AI Video & Visual Generation, Advanced Video Editing & Motion Design, Visual Storytelling & Cinematic Sense, Audio, Lip Sync & Regional Dialects, Creative Experimentation & Collaboration


Criteria:

  • Proven hands-on experience creating video content using AI tools (Runway, Pika Labs, Kaiber, Leonardo, Synthesia or similar)
  • Strong working command of video editing software — Premiere Pro, After Effects, or DaVinci Resolve
  • Ability to generate, refine, and upscale AI-generated video clips for motion smoothness, resolution, and visual quality
  • Experience blending AI visuals, live footage, music, and sound design into cohesive, story-driven outputs
  • Functional knowledge of AI voiceover and sound tools (e.g., ElevenLabs, Play.ht or equivalents)
  • Strong understanding of visual storytelling, composition, pacing, and narrative flow
  • Ability to manage lip-sync and dialogue timing, especially in regional dialects (Haryanvi, Rajasthani, Bhojpuri)
  • Working understanding of cinematography, lighting, and film language
  • Passion for regional Indian storytelling and cultural authenticity

 

Description

About the Role

Key Responsibilities

● Generate video outputs using AI tools like Runway Gen-3, Pika Labs, Kaiber, or Synthesia to create high-quality, story-driven visuals.

● Blend AI visuals, live footage, and music to produce emotionally immersive scenes.

● Refine and upscale AI clips for motion smoothness, resolution, and perfect lip sync in regional dialects.

● Integrate AI voiceovers and sound design using tools such as Eleven Labs and Play.ht.

● Collaborate with AI Writers and Creative Directors to ensure alignment of tone, style, and storytelling.

● Design frames, environments, and character visuals using Mid journey, Runway, Leonardo, or Pika Labs, maintaining stylistic consistency across projects.

● Experiment with AI VFX and generative camera effects, constantly pushing the boundaries of what’s possible.

● Document workflows and maintain a visual asset library for reuse and creative reference.

● Stay ahead of the curve by exploring new AI tools, trends, and creative techniques.

 

Key Skills & Tools

● Strong command over Premiere Pro, After Effects, DaVinci Resolve.

● Experience with AI video and image generation platforms (like Runway, Veo3, Kaiber, Pika Labs, Leonardo).

● Familiarity with upscaling and motion enhancement tools (like Topaz, Flow Frames).

● Good understanding of sound design and mixing.

● Deep sense of composition, pacing, and narrative flow.

● Ability to manage lip sync and dialogue timing in regional dialects (Haryanvi, Rajasthani, Bhojpuri).

● Understanding of cinematography, lighting, and film language.

 

Ideal Background

● Experience as an editor, motion designer, or VFX artist.

● Prior exposure to AI-based video workflows or generative content creation.

● Passion for regional Indian storytelling and cultural representation.

● Strong interest in the intersection of creativity and emerging technology.

 

Soft Skills

● Artistic eye with meticulous attention to detail.

● Curiosity and willingness to experiment with AI-driven creativity.

● Team player with excellent collaboration and communication skills.

● Adaptive mindset to handle iterative creative feedback.

● Strong visual storytelling instincts and problem-solving ability.

 

Why Join Us

We’re not just making videos — we’re building a new language of cinema through AI. As India’s first creators of AI-generated content in regional dialects, we’re giving local cultures a global voice.

Here, you’ll work with visionary storytellers, technologists, and artists, using the most advanced AI tools to craft regional stories that resonate with millions.

If you’re driven by creativity, innovation, and cultural pride — join us and be part of the future of storytelling.

 

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EASYECOM
Shraddha Mahajan
Posted by Shraddha Mahajan
Bengaluru (Bangalore), Delhi
0 - 2 yrs
₹3L - ₹5L / yr
Issue resolution
Client Servicing
Relationship building

About Position:

We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Product Support Specialist. The candidate should be reliable, highly energetic, oversee a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.


About EasyEcom:

EasyEcom is an industry-leading omnichannel inventory management and reconciliation solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 5000+ global clients, a handful of dedicated team members to 150+ members strong team, and being VC funded, we are continuing to expand over and beyond!


Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members


Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver


Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

Read more
Leading Gaming Company

Leading Gaming Company

Agency job
via Unnati by Seemi Ejaz
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹3L - ₹5L / yr
Customer Support
Customer Service
Customer Retention
Customer Success
Customer Relationship Management (CRM)
+4 more
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.

 

 
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
 
As  Sr Executive - Customer Support, you will be responsible to deliver extraordinary customer services by responding to customer concerns regarding customer accounts.

What you will do:
  • Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
  • Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
  • Growing and nurturing customer relationships on every interaction that results in measurable Customer value
  • Documenting necessary account information and offering custom solutions that benefit the customer
  • Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balancing customer interests with the interests of company
  • Resolving all customer queries and following established problem ticket recording procedures as appropriate
  • Gathering relevant information from customers as required and updating it accurately to facilitate the decision process

 


Candidate Profile:

What you need to have:

  • Any graduate with demonstrable experience of 2-4 years
 Professional attributes :
  • Needs proactiveness and anticipation to understand customers problems
  • Adaptability to customer's need and requirement
  • Should be a problem solver
Personal attributes:
  • Should be a go-getter, with high drive and ownership
  • Should have good communication and listening skills    
  • Should have sound English language skills (written and verbal) with good typing speed    
Read more
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