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Issue resolution Jobs in Delhi, NCR and Gurgaon

11+ Issue resolution Jobs in Delhi, NCR and Gurgaon | Issue resolution Job openings in Delhi, NCR and Gurgaon

Apply to 11+ Issue resolution Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Issue resolution Job opportunities across top companies like Google, Amazon & Adobe.

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Leading Gaming Company

Leading Gaming Company

Agency job
via Unnati by Seemi Ejaz
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹3L - ₹5L / yr
Customer Support
Customer Service
Customer Retention
Customer Success
Customer Relationship Management (CRM)
+4 more
Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.

 

 
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
 
As  Sr Executive - Customer Support, you will be responsible to deliver extraordinary customer services by responding to customer concerns regarding customer accounts.

What you will do:
  • Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
  • Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
  • Growing and nurturing customer relationships on every interaction that results in measurable Customer value
  • Documenting necessary account information and offering custom solutions that benefit the customer
  • Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
  • Balancing customer interests with the interests of company
  • Resolving all customer queries and following established problem ticket recording procedures as appropriate
  • Gathering relevant information from customers as required and updating it accurately to facilitate the decision process

 


Candidate Profile:

What you need to have:

  • Any graduate with demonstrable experience of 2-4 years
 Professional attributes :
  • Needs proactiveness and anticipation to understand customers problems
  • Adaptability to customer's need and requirement
  • Should be a problem solver
Personal attributes:
  • Should be a go-getter, with high drive and ownership
  • Should have good communication and listening skills    
  • Should have sound English language skills (written and verbal) with good typing speed    
Read more
Texas Review
Delhi, Gurugram, Noida
0 - 4 yrs
₹2L - ₹4L / yr
Education & Research Management
Management consulting
counselling
Higher education

FreshersPosition: Overseas Admission Counselor


Hiring Freshers


What will you do?

As an Admission Counsellor, your main role is to assist prospective students and their

families throughout the admissions journey. This involves offering clear and comprehensive

information about our academic programs, answering a variety of questions, and guiding

applicants through each step of the application process. You will be a key resource for

helping individuals understand their options, make informed decisions, and address any

concerns. Your support will ensure that applicants feel confident and well-informed as they

take the next steps in their educational journey.


Key Responsibilities:


Admission Process: Guide students through the entire application and admission process for foreign universities. This includes explaining admission requirements, deadlines, and necessary documentation. Help students prepare their application materials, such as resumes, essays, recommendation letters, and academic transcripts.


University Selection and Shortlisting: Evaluate students' qualifications and preferences to recommend suitable universities and programs that align with their academic and career aspirations. Stay up-to-date with the latest information about universities, courses, and admission criteria.


Financial Aid and Scholarships: Inform students about available scholarships, grants, and financial aid options. Advise students on budgeting, expenses, and financial planning for their education abroad.


CRM Management: Maintain accurate and up-to-date student records and interactions in the Customer Relationship Management (CRM) system.



Counseling and Guidance: Provide tailored advice to prospective students on the program

choices, admission criteria, and career paths.


Application Assistance: Help students with filling out application forms, and collecting necessary documents, and meeting deadlines.


Follow-ups: Regularly check in with prospective students and monitor their progress through the admission process.


Record Keeping: Keep precise and current records of all interactions with prospective

students and track their application progress.


Who Can Apply?

-Candidates Who Are Available To Join Immediately

-Ready To Work From The Office


Job Benefits:

  • Job security with long-term stability and growth opportunities.
  • Proper training will be provided to help you excel in your role.
  • Clear career growth opportunities with internal promotions.
  • A supportive and positive work environment.
  • Competitive salary package with performance-based incentives.
  • Health and wellness programs, including insurance or fitness options.
  • Work-life balance with flexible working hours or remote options (if applicable).
  • Continuous learning opportunities through workshops and courses.
  • Employee recognition programs to reward outstanding performance.



Working hours - 10 am - 7 pm


Read more
pinyourdeal
Anjali Chauhan
Posted by Anjali Chauhan
F-17 sector-6 noida
0 - 2 yrs
₹3L - ₹4L / yr
Communication Skills
Analytical Skills
Interpersonal Skills

Key Responsibilities:

· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.

· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.

· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.

·  Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.

· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.


 Qualifications:

·  0-2 years of sales or business development experience

·  Bachelor’s degree in Business, Marketing, or a related field.

·  Excellent Communication Skills (both written and verbal)

·  Proactive, confident and Self-motivated.

·  Ability to Convincing and influencing.

·  Able to work independently as well as in team.

·  Ability to build and maintain client relationships.

·  Comfortable using technology tools and platforms for sales and reporting.

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Confidential

Confidential

Agency job
via Enterstellar Staffing IT Solutions Pvt Ltd by VijayHemnath Parthiban
Chennai, Bengaluru (Bangalore), Hyderabad, Mumbai, Delhi, Pune, Kolkata
7 - 12 yrs
₹10L - ₹30L / yr
skill iconAmazon Web Services (AWS)
AWS Lambda
Google Tag Manager (GTM)
SMB

Strategic Vendor Alliance – AWS Practice Lead and Overall P&L owner for India Business and Drive Profitability.


A) Managing the AWS Practice for Clients and executing the strategic business plan for the company and channel partners ecosystem with regards to different Services of AWS.

B) Built key relationships with various segment leaders in AWS from the Commercial and Public Sector and create Client led AWS Solutions for Partners to make simplifying cloud approach for customers.

C) Building a predictable pipeline of joint opportunities via differentiated proposition to the customers and Partners by working with AWS on a unique offerings specifically to Client.

D) Drive SMB focus approach for AWS which contributes 50%of Clients overall Business using ready to use cloud bundles for various workloads

E) Own the relationship map, drive and monitor cadence meetings, both with Internal Sellers and Channel Partners measured by different parameters on Incremental growth ,customer acquisition, partners onboarding, Manage Services led approach ,migration and deployment ,success of each GTM

F) Lead a Team of Product Mangers (who will drive specific GTM like SAP on AWS , SMB Scale Drive, Education focus,Cloud Front Drive- CDN bundle , Strategic Workloads like Microsoft Workload,DC Migration ,DR on Cloud)

G) Managing Partner Profitability metrics by creating various different avenues from recurring resale consumption and services led engagement for partners.

H) Worked on Long Term direction of the company business plan to drive Incremental Growth.

I)Collaborate with internal peers within the company to build cloud business model,how to attach manage services to various services of the Hyperscaler in building the framework.

 

Read more
Value Innovation Labs
Ritika Kansal
Posted by Ritika Kansal
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
5 - 10 yrs
₹16L - ₹22L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

Read more
Capricorn Identity Services Pvt Ltd
Vanshika Murarka
Posted by Vanshika Murarka
Delhi
0 - 3 yrs
₹1L - ₹3L / yr
Search Engine Optimization (SEO)
Content Writing
 ROLES AND RESPONSIBILITIES
  • Create content to be used for blog posts, social media, press releases, and other platforms.

  • Research industry-related topics.

  • Collaborate/coordinate with the marketing team to prepare various marketing collateral and communications for both public and internal use.

  • Compose and develop content for all communication channels and across mediums (digital, print, web).

  • Learn the functions of internally developed software to write end-user documentation (such as online help, quick reference guides, and release notes).
    REQUIREMENTS-

  • Should have a good understanding of SEO best practices to increase traffic to the company website.

  • Must have a flair for creative writing

  • 1-3 years experience in content writing for a B2B company

  • Knowledge of tools like Grammarly or equivalent, Keyword research tools

  • Knowledge of content distribution is preferred

 

 

Read more
SpringHouse Coworking Private Limited
Vedant Gupta
Posted by Vedant Gupta
NCR (Delhi | Gurgaon | Noida), Gurugram
1 - 5 yrs
₹2L - ₹3L / yr
Bookkeeping
Accounting
Taxation
Accounts payable
Accounts receivable
+11 more
Monthly Invoicing
Expense Recording
Bank Reconciliation
Debtor Reconcilation
Vendor Payments
Vendor Reconciliation
GST & TDS Returns
Read more
Tagbin Services Private Limited

at Tagbin Services Private Limited

1 video
3 recruiters
Smriti Yadav
Posted by Smriti Yadav
NCR (Delhi | Gurgaon | Noida)
4 - 8 yrs
₹8L - ₹12L / yr
skill iconPython
skill iconDjango
MySQL
skill iconPostgreSQL
SQLite

We are looking for Django Developers who will  work on a wide range of industries namely automobile, banking, education, fashion, etc.

Skills Required: 

  • Professional and precise communication skills.
  • Creating self-contained, reusable, testable modules and components..
  • Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30fps at all times.
  • Thorough understanding of the responsibilities of the platform,  database, API, caching layer, proxies, and other web services used in the system.
  • Validating user actions on the client side and providing responsive  feedback.
  • Writing non-blocking code, and resorting to advanced techniques such as multithreading, when needed.
  • Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around resources.
  • Experience with building the infrastructure for serving the front-end app and assets.

Qualifications and Experience Requirements:

  • 3+ years of experience in Backend Development
  • Preferred skills - Python, MySql, PostgreSQL
  • Proficiency with Python, Django framework, JavaScript, CSS and HTML5.
  • Knowledge of AWS Cloud Services ( EC2, AWS Lambda,Elastic Beanstalk, API Gateway, S3 etc )
  • Familiar with XAMPP, LAMP etc.
Read more
Fundoodata

at Fundoodata

1 recruiter
Anjali Maan
Posted by Anjali Maan
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹3L - ₹5L / yr
Business Development
B2B Sales
Sales
Inside Sales
Lead Generation
+2 more

Work Profile: It's 100% B2B Outbound Sales role and have to sell product via phone, email and web meetings


Key Responsibility:

  • Generate 100% new business from assigned territory
  • This is pure outbound sales where the candidate should identify a prospect, reach them, and sell Fundoodata.com services on phone.
  • Responsible for end to end sales Cycle Right from prospect identification to payment collection and post-sales services coordination.
  • Complete activity reporting on CRM.

Required Key Skills:

  • Should LOVE sales and have flair for business development, networking
  • Should have min 2-3 years B2B sales experience.
  • Cold calling experience is a must, social warm calling desirable.
  • Very strong presence and activity on Linkedin to connect with CXO and generate lead for self.
  • Effective email marketing and written communication.
  • High preference for candidates having an existing client network of Sales and Marketing head or CEO/Director/Owners.
  • Persuasive oral communication with good command of English and Hindi added preference for knowing more language.
Read more
NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹5L - ₹8L / yr
Immigration
Migration
Process consulting
Diverse Immigration Services will provide you consultation 24*7 contact us and grab these opportunities to settle in Canada and Australia. Diverse Immigration Services gives you the best visa services like Canada work visa, Canada pr, and Germany Job Seeker visa.
Read more
Sudo Technologies LLC

at Sudo Technologies LLC

1 recruiter
Ashima Rajput
Posted by Ashima Rajput
Remote, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹6L - ₹7L / yr
Digital Marketing
Google Adwords
Web Analytics
skill iconGoogle Analytics
Facebook Marketing
+2 more
We are looking for an experienced and result-driven Digital Marketing Strategist to join our awesome marketing agency! As a Digital Marketing Strategist at our company, you will be responsible for setting up, implementing and managing the overall clients digital marketing strategy. We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels. Duties and responsibilities Build, plan and implement the overall digital marketing strategy Manage and train the rest of the team Stay up to date with latest technology and best practices Manage all digital marketing channels Measure ROI and KPIs Prepare and manage digital marketing budget Oversee all the company's social media accounts Manage and improve online content, considering SEO and Google Analytics Build and inbound marketing plan Motivate digital marketing team to achieve goals Monitor competition and provide suggestions for improvement Requirements 3 years of experience as a Digital Marketing Strategist or similar role 4 years of experience in developing and implementing digital marketing strategies Good knowledge of all different digital marketing channels Good knowledge and experience with online marketing tools and best practices 5 years of hands on experience with SEO/SEM, Google Analytics and CRM software Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills
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