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JOB DETAILS:

Job Role: AI Artist

Industry: Media and entertainment

Function: Arts and Design

Working Day: 5

Work Mode: ONSITE

Salary: Best in Industry

Experience: 3-5 years

Location: Noida

Required Skills: AI Video & Visual Generation, Advanced Video Editing & Motion Design, Visual Storytelling & Cinematic Sense, Audio, Lip Sync & Regional Dialects, Creative Experimentation & Collaboration

Criteria:

• Proven hands-on experience creating video content using AI tools (Runway, Pika Labs, Kaiber, Leonardo, Synthesia or similar)
• Strong working command of video editing software — Premiere Pro, After Effects, or DaVinci Resolve
• Ability to generate, refine, and upscale AI-generated video clips for motion smoothness, resolution, and visual quality
• Experience blending AI visuals, live footage, music, and sound design into cohesive, story-driven outputs
• Functional knowledge of AI voiceover and sound tools (e.g., ElevenLabs, Play.ht or equivalents)
• Strong understanding of visual storytelling, composition, pacing, and narrative flow
• Ability to manage lip-sync and dialogue timing, especially in regional dialects (Haryanvi, Rajasthani, Bhojpuri)
• Working understanding of cinematography, lighting, and film language
• Passion for regional Indian storytelling and cultural authenticity

Description

About the Role

Key Responsibilities

● Generate video outputs using AI tools like Runway Gen-3, Pika Labs, Kaiber, or Synthesia to create high-quality, story-driven visuals.

● Blend AI visuals, live footage, and music to produce emotionally immersive scenes.

● Refine and upscale AI clips for motion smoothness, resolution, and perfect lip sync in regional dialects.

● Integrate AI voiceovers and sound design using tools such as Eleven Labs and Play.ht.

● Collaborate with AI Writers and Creative Directors to ensure alignment of tone, style, and storytelling.

● Design frames, environments, and character visuals using Mid journey, Runway, Leonardo, or Pika Labs, maintaining stylistic consistency across projects.

● Experiment with AI VFX and generative camera effects, constantly pushing the boundaries of what’s possible.

● Document workflows and maintain a visual asset library for reuse and creative reference.

● Stay ahead of the curve by exploring new AI tools, trends, and creative techniques.

Key Skills & Tools

● Strong command over Premiere Pro, After Effects, DaVinci Resolve.

● Experience with AI video and image generation platforms (like Runway, Veo3, Kaiber, Pika Labs, Leonardo).

● Familiarity with upscaling and motion enhancement tools (like Topaz, Flow Frames).

● Good understanding of sound design and mixing.

● Deep sense of composition, pacing, and narrative flow.

● Ability to manage lip sync and dialogue timing in regional dialects (Haryanvi, Rajasthani, Bhojpuri).

● Understanding of cinematography, lighting, and film language.

Ideal Background

● Experience as an editor, motion designer, or VFX artist.

● Prior exposure to AI-based video workflows or generative content creation.

● Passion for regional Indian storytelling and cultural representation.

● Strong interest in the intersection of creativity and emerging technology.

Soft Skills

● Artistic eye with meticulous attention to detail.

● Curiosity and willingness to experiment with AI-driven creativity.

● Team player with excellent collaboration and communication skills.

● Adaptive mindset to handle iterative creative feedback.

● Strong visual storytelling instincts and problem-solving ability.

Why Join Us

We’re not just making videos — we’re building a new language of cinema through AI. As India’s first creators of AI-generated content in regional dialects, we’re giving local cultures a global voice.

Here, you’ll work with visionary storytellers, technologists, and artists, using the most advanced AI tools to craft regional stories that resonate with millions.

If you’re driven by creativity, innovation, and cultural pride — join us and be part of the future of storytelling.

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the US time zones & you're required to work on US shifts from 8.00 pm to 5.00 am IST from (Monday to Friday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during middle-east business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

MANDATORY CRITERIA:

• Education: B.Tech / M.Tech in ECE / CSE / IT
• Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles
• Proven expertise in digital, analog, and power electronic circuit analysis & design
• Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures
• Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations
• Must have successfully completed at least two hardware product development cycles from high-level design to final deployment
• Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews
• Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware
• Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams
• Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation
• Proficiency in Cadence Allegro or Altium EDA tools (mandatory)
• Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams
• Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components

DESCRIPTION:

COMPANY OVERVIEW:

The company is a semiconductor and embedded system design company with a focus on Embedded, Turnkey ASICs, Mixed Signal IP, Semiconductor & Product Engineering and IoT solutions catering to Aerospace & Defence, Consumer Electronics, Automotive, Medical and Networking & Telecommunications.

REQUIRED SKILLS:

• Extensive experience in hardware board designs and towards multiple product field deployment cycles.
• Strong foundation and expertise in analyzing digital, Analog and power electronic circuits.
• Proficient with SoC, FPGAs, CPLD and MPSOC architecture-based board designs.
• Knowledgeable in signal integrity, EMI/EMC concepts for digital and power electronics.
• Completed at least two project from high-level design to final product level deployment.
• Capable of independently managing product’s schematic, design analysis DC Drop, Signal Integrity, and coordinating reviews with peer of layout, mechanical, SI, and EMC teams.
• Sourcing and procurement of electronic components, PCBs, and mechanical parts for cutting-edge IoT, embedded, and industrial product development.
• Experienced in board bring-up, issue investigation, and triage in collaboration with firmware and software teams.
• Skilled in preparing hardware design documentation, validation test planning, identifying necessary test equipment, test development, execution, debugging, and report preparation.
• Effective communication and interpersonal skills for collaborative work with cross-functional teams, including post-silicon bench validation, BIOS, and driver development/QA.
• Hands-on experience with Cadence Allegro/Altium EDA tools is essential.
• Familiarity with programming and scripting languages like Python and Perl, and experience in test automation is advantageous.
• Should have excellent exposure with coordination of Manufacturing Services, pricing model for production value supply chain & Logistics in electronics and electromechanical components domain.

MANDATORY CRITERIA:

• Education: B.Tech / M.Tech in ECE / CSE / IT
• Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles
• Proven expertise in digital, analog, and power electronic circuit analysis & design
• Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures
• Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations
• Must have successfully completed at least two hardware product development cycles from high-level design to final deployment
• Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews
• Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware
• Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams
• Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation
• Proficiency in Cadence Allegro or Altium EDA tools (mandatory)
• Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams
• Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components

DESCRIPTION:

COMPANY OVERVIEW:

The company is a semiconductor and embedded system design company with a focus on Embedded, Turnkey ASICs, Mixed Signal IP, Semiconductor & Product Engineering and IoT solutions catering to Aerospace & Defence, Consumer Electronics, Automotive, Medical and Networking & Telecommunications.

REQUIRED SKILLS:

• Extensive experience in hardware board designs and towards multiple product field deployment cycles.
• Strong foundation and expertise in analyzing digital, Analog and power electronic circuits.
• Proficient with SoC, FPGAs, CPLD and MPSOC architecture-based board designs.
• Knowledgeable in signal integrity, EMI/EMC concepts for digital and power electronics.
• Completed at least two project from high-level design to final product level deployment.
• Capable of independently managing product’s schematic, design analysis DC Drop, Signal Integrity, and coordinating reviews with peer of layout, mechanical, SI, and EMC teams.
• Sourcing and procurement of electronic components, PCBs, and mechanical parts for cutting-edge IoT, embedded, and industrial product development.
• Experienced in board bring-up, issue investigation, and triage in collaboration with firmware and software teams.
• Skilled in preparing hardware design documentation, validation test planning, identifying necessary test equipment, test development, execution, debugging, and report preparation.
• Effective communication and interpersonal skills for collaborative work with cross-functional teams, including post-silicon bench validation, BIOS, and driver development/QA.
• Hands-on experience with Cadence Allegro/Altium EDA tools is essential.
• Familiarity with programming and scripting languages like Python and Perl, and experience in test automation is advantageous.
• Should have excellent exposure with coordination of Manufacturing Services, pricing model for production value supply chain & Logistics in electronics and electromechanical components domain.

About Position:

We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Product Support Specialist. The candidate should be reliable, highly energetic, oversee a wide range of cross-functional teams, retail fulfillment teams, as well as third party logistics partners and vendors.

About EasyEcom:

EasyEcom is an industry-leading omnichannel inventory management and reconciliation solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 5000+ global clients, a handful of dedicated team members to 150+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles and responsibilities:

● Identifying clients requirements and helping them use specific features

● Respond to clients queries on time via chat, phone, or email and escalate, if needed

● Analyze and report any problems with the product functionalities.

● Guide clients through new features and functionalities

● Follow up with customers to ensure cent percent timely resolution for all the issues.

● Gather clients feedback and share it with the team.

● Update our internal databases with information about clients discussions and technical issues with the product.

● Recommend improvements and work around to make the product better

● Share feature requests with team members

Requirements:

● Excellent communication and negotiation skills

● 1-2 years of experience in Product Support

● Proficiency in English and Hindi

● Excellent knowledge of MS office

● Self-motivated with a result driven approach

● Critical thinker and problem solver

Perks of Joining EasyEcom

● Great Culture

● Product Training

● Recognition of Work

● Ownership & Leadership opportunities

● Internal Job posting

Review Criteria

• Strong Oracle Integration Cloud (OIC) Implementation profile
• 5+ years in enterprise integration / middleware roles, with minimum 3+ years of hands-on Oracle Integration Cloud (OIC) implementation experience
• Strong experience designing and delivering integrations using OIC Integrations, Adapters (File, FTP, DB, SOAP/REST, Oracle ERP), Orchestrations, Mappings, Process Automation, Visual Builder (VBCS), and OIC Insight/Monitoring
• Proven experience building integrations across Oracle Fusion/ERP/HCM, Salesforce, on-prem systems (AS/400, JDE), APIs, file feeds (FBDI/HDL), databases, and third-party SaaS.
• Strong expertise in REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema, and web-service–based integrations
• Good working knowledge of OCI components (API Gateway, Vault, Autonomous DB) and hybrid integration patterns
• Strong SQL & PL/SQL skills for debugging, data manipulation, and integration troubleshooting
• Hands-on experience owning end-to-end integration delivery including architecture reviews, deployments, versioning, CI/CD of OIC artifacts, automated testing, environment migrations (Dev→Test→Prod), integration governance, reusable patterns, error-handling frameworks, and observability using OIC/OCI monitoring & logging tools
• Experience providing technical leadership, reviewing integration designs/code, and mentoring integration developers; must be comfortable driving RCA, performance tuning, and production issue resolution
• Strong stakeholder management, communication (written + verbal), problem-solving, and ability to collaborate with business/product/architect teams

Preferred

• Preferred (Certification) – Oracle OIC or Oracle Cloud certification
• Preferred (Domain Exposure) – Experience with Oracle Fusion functional modules (Finance, SCM, HCM), business events/REST APIs, SOA/OSB background, or multi-tenant/API-governed integration environments

Job Specific Criteria

• CV Attachment is mandatory
• How many years of experience you have with Oracle Integration Cloud (OIC)?
• Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
• Are you okay with 3 Days WFO?
• Virtual Interview requires video to be on, are you okay with it?

Role & Responsibilities

Company is seeking an experienced OIC Lead to own the design, development and deployment of enterprise integrations. The ideal candidate will have atleast 6+years of prior experience in various integration technologies, with a good experience implementing OIC integration capabilities. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.

Responsibilities:

• Lead the design and delivery of integration solutions using Oracle Integration Cloud (Integration, Process Automation, Visual Builder, Insight) and related Oracle PaaS components.
• Build and maintain integrations between Oracle Fusion/ERP/HCM, Salesforce, on-prem applications (e.g., AS/400, JDE), APIs, file feeds (FBDI/HDL), databases and third-party SaaS.
• Own end-to-end integration delivery - from architecture/design reviews through deployment, monitoring, and post-production support.
• Create reusable integration patterns, error-handling frameworks, security patterns (OAuth2, client credentials), and governance for APIs and integrations.
• Own CI/CD, versioning and migration of OIC artifacts across environments (Dev → Test → Prod); implement automated tests and promotion pipelines.
• Define integration architecture standards and reference patterns for hybrid (cloud/on-prem) deployments.
• Ensure security, scalability, and fault tolerance are built into all integration designs.
• Drive performance tuning, monitoring and incident response for integrations; implement observability using OIC/OCI monitoring and logging tools.
• Provide technical leadership and mentorship to a team of integration developers; review designs and code; run hands-on troubleshooting and production support rotations.
• Work with business stakeholders, product owners and solution architects to translate requirements into integration designs, data mappings and runbooks

Ideal Candidate

• 5+ years in integration/enterprise middleware roles with at least 3+ years hands-on OIC (Oracle Integration Cloud) implementations.
• Strong experience with OIC components: Integrations, Adapters (File, FTP, Database, SOAP, REST, Oracle ERP), Orchestrations/Maps, OIC Insight/Monitoring, Visual Builder (VBCS) or similar
• Expert in web services and message formats: REST/JSON, SOAP/XML, WSDL, XSD, XPath, XSLT, JSON Schema
• Good knowledge of Oracle Cloud stack / OCI (API Gateway, Vault, Autonomous DB) and on-prem integration patterns
• SQL & PL/SQL skills for data manipulation and troubleshooting; exposure to FBDI/HDL (for bulk loads) is desirable
• Strong problem-solving, stakeholder management, written/verbal communication and team mentoring experience

Nice-to-have / Preferred:

• Oracle OIC certification(s) or Oracle Cloud certifications
• Exposure to OCI services (API Gateway, Vault, Monitoring) and Autonomous Database
• Experience with Oracle Fusion functional areas (Finance, Supply Chain, HCM) and business events/REST APIs preferred.
• Background with SOA Suite/Oracle Service Bus (useful if migrating legacy SOA to OIC)
• Experience designing multi-tenant integrations, rate limiting/throttling and API monetization strategies.

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

Job brief

Individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs, and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people-side of change (IT systems, process, behaviours) to achieve business result.   
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area.  Common activities include (Business Change Implementation Management)
•    Confirmation and alignment of change scope 
•    Stakeholder identification, analysis, and management
•    Change Strategy 
•    Mobilising leaders
•    Communications strategy, planning and execution
•    Training design and delivery
•    Engaging the business on their implementation and adoption requirements
•    Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
•    Ensure program deliverables & goals align with PHEA's vision 
•    Investment Proposals for new projects/updated scopes
•    Ensure the functionalities of the new system/process meet business needs
•    Monitors program progress such as awareness regarding Issue Resolution and Risk Management
•    Supports execution via program and project reviews

• Looking for techno-functional candidates
• Java/Dot net prior exp
• Solutioning experience mandatory

Location: MBFC / Command Center, Changi Business Park, Singapore

Duration: 12 Months Renewable Contract

Description

• We are looking for highly motivated and experienced individuals to join our client as Application/Production Support Analyst supporting banking systems and applications.

Mandatory Skill(s)

• Degree in Computer Science, Business Information Technology or related disciplines;
• 3-5 years of experience providing support to business systems and applications in banking or financial service sectors;
• Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Good analytical skills with excellent communication; 
• Good in understanding internal processes and resolving issues;
• Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.

Desirable Skill(s)

• Prior experience in the banking industry;
• Experience in application implementation projects in financial institutions would be a great advantage.

Responsibilities

• Perform work in rotational shifts to provide 24/7 on-site or on-call support;
• Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications; 
• Responsible for the day-to-day maintenance of the application systems in operation;
• Handle Incident and Problem management;
• Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
• Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
• Involve with onsite and offshore teams across multiple technologies/applications;
• Lead formal and informal Post Event Problem Reviews;
• Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

What you need to have: