Sr. Executive - Social Media

Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Traffic Cop 3D and Makeover Studio 3D. Alongside this, we also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope and Die by the Blade. 

With a team of talented people collaborating daily between our studios in Leamington Spa, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, the Philippines and many more places, we have a truly global team making games for a global audience. And it’s paying off: Kwalee games have been downloaded in every country on earth! If you think you’re a good fit for one of our remote vacancies, we want to hear from you wherever you are based.

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle. Could your idea be the next global hit?

What’s the job?

Our Community and Social Media Manager will be using their social media and community management expertise to run our Mobile Publishing departments social media and community platforms. 

What you tell your friends you do

“I help build & support the great development communities who build Kwalee’s mobile games and devise new initiatives to help them grow.”

 What you will really be doing

• Develop and execute social media and community management strategies to establish Kwalee’s Publishing services to game developers.
• Become a recognised figure and a go-to contact for developers
• Establish (or helping to establish and maintain) a working framework of systems and processes to plan & deliver effective social media and community campaigns.
• Maintain and grow Kwalee’s social media presence with developers
• Maintain and grow Kwalee’s developer mailings and coaching resources. 
• Make our development communities great places to be, where our partners can find information and ideas across a range of platforms.
• Briefing and developing a regular stream of engaging content for social media and community channels

How you will be doing this

• You’ll be part of an agile, multidisciplinary and creative team and work closely with them to ensure the best results.
• You'll think creatively and be motivated by challenges and constantly striving for the best.
• You’ll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you will get it. We even have a robot!

Team

Our talented team is our signature. We have a highly creative atmosphere with more than 200 staff where you’ll have the opportunity to contribute daily to important decisions. You’ll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.

Skills and Requirements

• Previous experience with developer communities including in a social media and community management role for an established video games, platform or technology company
• Ability to conceptualise and execute effective social media and community management strategies to cover developer requirements
• Passion for games and knowledge of industry trends and key players
• Experience in establishing meaningful KPIs and metrics to monitor the performance of the social media and community team’s work and ability to report to senior management in a concise and timely manner.
• Comfortable on camera and ideally with experience as a content creator on YouTube or Twitch
• Interested in the gaming community and social media trends, the successful candidate will use this mindset to assist with developer outreach
• Good understanding of new and emerging platforms, e.g. TikTok, with an interest in innovating with them as part of a rounded community strategy
• Ability to work with other functional teams in the Mobile Publishing Department, as well 

We offer

• We want everyone involved in our games to share our success, that’s why we have a generous team profit sharing scheme from day 1 of employment
• In addition to a competitive salary we also offer private medical cover and life assurance
• Creative Wednesdays!(Design and make your own games every Wednesday)
• 20 days of paid holidays plus bank holidays 
• Hybrid model available depending on the department and the role
• Relocation support available 
• Great work-life balance with flexible working hours
• Quarterly team building days - work hard, play hard!
• Monthly employee awards
• Free snacks, fruit and drinks

Our philosophy

We firmly believe in creativity and innovation and that a fundamental requirement for a successful and happy company is having the right mix of individuals. With the right people in the right environment anything and everything is possible.

Kwalee makes games to bring people, their stories, and their interests together. As an employer, we’re dedicated to making sure that everyone can thrive within our team by welcoming and supporting people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances. With the inclusion of diverse voices in our teams, we bring plenty to the table that’s fresh, fun and exciting; it makes for a better environment and helps us to create better games for everyone! This is how we move forward as a company – because these voices are the difference that make all the difference.

We are looking for a community manager who’s digital/social savvy and can manage a pool of creators/influencers through super engagement methods. An ideal community manager would be a creator itself, is active on social media, creating content and has a good following.

You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Responsibilities

• Defining and developing a community management strategy
• Organising various community building initiatives to cultivate and grow participation in community forums
• Strategise and reach out to creators in various niche to introduce our company, our product and engage with them thoroughly online on social
• Set and implement social media and communication campaigns to align with marketing strategies
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Build relationships with customers, potential customers and industry professionals

Requirements

• Prior experience as a community manager is preferred
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) is a plus
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills
• Excellent writing skills
• If you are a content creator/influencer itself with a good social media presence and following, that would be a plus

Any preference of Industry: A content creator/influencer itself with a good social media presence and following

Minimum Academic Qualifications: None

Working Hours: Flexible

Perks: You get to work directly with the Founders on a completely revolutionary idea and most likely end up defining the course of history.

If getting known for your talent, skills & work ethic is what drives you, we make sure that that happens

• Plan and create compelling web copy for our products and double up as a content writer when needed.
• Create content for header, footer, body; including but not limited to, title, subtitle, description, feature list, about page, help text, and FAQ.
• Understand our gaming ecosystem and accordingly create persuasive content to attract users.
• Write description for games along with ‘How To Play’ instructions.
• Liaise with product owners and contribute towards product awareness.
• Collaborate with other writers to create technical and marketing collaterals.

• Minimum 2 years of experience in copywriting for web, along with a solid portfolio of work.
• Precise attention to detail and an advocate of cool design.
• Creative copywriting and SEO copywriting is mandatory.
• Excellent grammar, communication, and interpersonal skills.
• Familiarity with image and video-editing tools (Snagit/Photoshop, Filmora/Camtasia).
• Decent knowledge of HTML and CSS (need not be in a professional context).
• Experience in documentation will be an added advantage

Position:         Sr. Copywriters

Department: Coconut Brand Solution

No. of Position:  02 nos.

Salary:  As per Industry

Job Eligibility:

Qualification:                        Bachelor’s degree in English, Journalism, Marketing or                   Communication

Work Experience:                 Minimum 3 years of experience in advertising agency.

Job Responsibilities:

• A Content professional with expertise in Copywriting to lead the creative advertising initiatives
• Experience in advertising, literature/creative background will be preferred
• He/she must be able to understand briefs, fill in the gaps where needed, and deliver to them — simply, concisely and lucidly.
• Versatile ideating abilities backed by strong writing skills, creative thinking and ability to think conceptually
• Comfortable working independently with little direction under tight deadlines
• Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
• Come up with ad/social media concepts/campaign thoughts
• Write the copy/script for high converting ads/social media posts/videos/ Film Campaigns
• Research advertising strategies of competitors and other online players

Other/Special Requirements

• The candidate should have the ability to individually visualize and produce creative concepts.
• Working closely with the creative team to create new and bright ideas that is suitable with the brief.
• Writing clear, crisp and effective copy.
• Develop creative strategies that are forward-thinking and in-line with current media trends.
• Should have ability to handle and lead the team of copywriters to attain the best possible outcome.

• Ability to think creatively and translate ideas into copy & requirement to use creative instincts to develop engaging concepts to fulfil client expectations.
• Edit and proof work to ensure high editorial standards are met across all content outputs
• Collaborate with creative, and servicing teams to assess project needs and help with messaging
• Drive brand consistency across all client communications
• Stay current on trends and competitors within the editorial sphere
• See projects through the whole creative lifestyle, from inception to deployment