Sr. Executive - Social Media

Job Summary

GMI is seeking a detail-oriented and proactive eCommerce Specialist to manage and enhance the digital product catalog and order fulfillment operations on our LabCore platform. The ideal candidate will be responsible for maintaining accurate product listings, coordinating dropship orders with OEMs, and ensuring a seamless post-sale experience. This role bridges communication between internal teams, customers, and suppliers, playing a pivotal role in delivering a high-quality online shopping experience.

Key Responsibilities

• Maintain and update product listings, descriptions, specifications, and pricing on the LabCore platform.
• Create, upload, and optimize digital content (images, descriptions, specs) to enhance user engagement.
• Manage the full order lifecycle—place dropship orders with OEMs, track progress, and ensure on-time delivery.
• Provide timely customer updates regarding order confirmations, shipping, and delivery timelines.
• Handle post-sale support including returns, issue resolution, and customer inquiries.
• Collaborate with OEMs and internal stakeholders to ensure smooth and responsive fulfillment operations.
• Track and analyze platform metrics such as traffic, conversions, and customer feedback to identify areas for improvement.
• Work with marketing to align platform content with promotional campaigns and product launches.
• Maintain accurate records in eCommerce systems including order logs, customer communications, and inventory data.
• Continuously identify and implement process improvements to enhance customer satisfaction and operational efficiency.

Qualifications

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field (or equivalent experience).
• Minimum 2 years of experience in eCommerce, customer service, or order management—experience in a technical/scientific industry is a plus.
• Familiarity with lab equipment and scientific terminology is advantageous.
• Proficient in eCommerce platforms (e.g., WooCommerce, Shopify, Magento, or proprietary platforms).
• Strong knowledge of digital content management tools and best practices.
• Experience with dropshipping and third-party vendor coordination.
• Excellent communication and problem-solving skills with a strong customer service orientation.
• Proficient in Microsoft Office Suite and CRM/ERP systems such as NetSuite or Salesforce.
• Highly organized and capable of managing multiple projects simultaneously with keen attention to detail.

Mandate Statement

The eCommerce Specialist at GMI plays a vital role in managing the LabCore platform’s product ecosystem and ensuring an exceptional customer experience. Through meticulous content management and efficient dropshipping coordination, the specialist ensures timely, accurate, and customer-focused operations. This role supports GMI’s mission to provide accessible, high-quality solutions to the scientific community through operational excellence and continuous improvement.

• 6+ years of experience in Software Development and writing Unit tests for Mobile Apps
• Excellent designing, debugging and programming skills in an Object oriented programming language like C#, Java, javascript, Swift, Dart etc.
• Experience with Native Mobile development (Android or IOS) and Cross-Platform mobile development (preferably Flutter)
• Solid understanding of SOLID principles
• Strong knowledge of writing code for testability, modularity and extensibility
• Knowledge of test methodologies and corresponding unit test framework tools like JUnit etc.
• Excellent communication and organizational skills.
  
  

• Experience working with BloC Pattern and Dependency Injection
• Knowledge of Eventing based programming patterns. 
• Exposure to integrating Performance, Analytics, Attribution tools
• Experience of using Flavors in application development
• Knowledge of Multi-module development in Flutter (ex- via Melos)

• Work with the product team and drive design, development and delivery of new features.
• Investigate and fix issues referred to by the support team. Write code to automate tests to automate regressions.
• Work on improving stability, debuggability, testability of existing functionalities/modules/components
• Integrate REST and GraphQL APIs and consume in app.
• Serve as a technical lead for the team
• Mentor team members

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large scale social or location-based app.

​​ChiefEx Technologies Pvt Ltd is an early stage SAAS application startup providing an integrated technology platform to small businesses for most of their day to day activities for all of their business cycle with complete control on activities.

Our application is very flexible and its minimalistic design is loved by many customers.

The company is looking at further expanding the solution and rolling across geographies in the coming future.

Our MVP is ready and we started early traction. We are looking for passionate developers with an entrepreneurship mindset to join our team as Team Lead - MEAN Stack.

Joining as a founding team member will come with lots of benefits and opportunities to grow.

There won't be any cash benefits for at least 3 months or till we achieve revenue goals or funding. A very attractive indicative compensation will be offered with equity for the right candidate.

Right candidate will be inducted as Co-founder  / CTO.

You will be getting freedom and autonomy to perform tasks, manage and build your team and engage in cross functional activities.

This is a high growth career opportunity is only best for those who have the capability to fast grow the organisation as a High growth driver and with an Entrepreneur Mindset.

Note: DO NOT APPLY if you are looking for a traditionally paid employee safe mode opportunity. 

Responsibilities:

• Own the product development from scratch.
• Design and implementation of low-latency, high-availability, and performant applications.
• Architect scalable software solutions and mentor a team of high performing developers.
• Participate in code reviews, design reviews and troubleshooting to ensure uptime for live systems etc.

Requirements:

• Bachelor's degree in a technology-related field.
• Prior 5+ years of experience in leading full stack development (MEAN Stack) in a start-up or a dynamic work environment.
• Strong knowledge of JavaScript/Typescript and technologies like NodeJS (with Express) / Angular / MongoDb etc.
• Good understanding of System Design, Microservice Architecture, DSA, etc.
• Good understanding of CI/CD, AWS, cloud deployment, Git, etc.
• Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.

If you are a potential candidate and have some questions, please feel free to talk with us.

As a PHP Backend Developer, your primary responsibility will be to develop and maintain the server-side logic of web applications, ensuring high performance, responsiveness, and scalability. You will work closely with the front-end development team, project managers, and other stakeholders to deliver robust and efficient web solutions.

Responsibilities:

• Develop and maintain server-side applications using PHP frameworks (such as Yii, Laravel, Symfony, and CodeIgniter) and other related technologies.
• Write clean, well-structured, and reusable code following industry best practices and coding standards.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Design and implement secure and efficient APIs for data exchange with the front end and external services.
• Optimize application performance by identifying and resolving bottlenecks, improving code efficiency, and implementing caching mechanisms.
• Ensure data integrity and implement proper validation and error-handling techniques.
• Collaborate with database administrators to design and optimize database schemas and queries.
• Conduct thorough testing and debugging of applications to ensure high-quality deliverables.
• Stay updated with the latest trends and advancements in PHP development and related technologies.
• Participate in code reviews and provide constructive feedback to maintain code quality and improve team collaboration.
• Collaborate with the project management team to estimate project timelines and deliver work within specified deadlines.
• Troubleshoot and resolve production issues, provide technical support and perform maintenance tasks as required.

Requirements:

• Proven work experience as a PHP Backend Developer or similar role.
• Strong proficiency in PHP and its frameworks (Yii, Laravel, Symfony, etc.) with a good understanding of object-oriented programming principles.
• Experience with frontend technologies (HTML5, CSS3, JavaScript) and their integration with backend systems.
• Familiarity with database systems, such as MySQL, PostgreSQL, or MongoDB, and proficiency in writing efficient database queries.
• Knowledge of version control systems like Git for code collaboration and deployment.
• Familiarity with RESTful API development and integration of third-party APIs.
• Experience in optimizing application performance and implementing caching techniques.
• Understanding of security principles and best practices for web application development.
• Excellent problem-solving and analytical skills with strong attention to detail.
• Good communication and teamwork skills to collaborate effectively with cross-functional teams.
• Ability to work independently and handle multiple projects simultaneously.

Description:

1. Hands-on backend web and API development experience.

2. Has strong MySQL and Database knowledge.

3. Working experience in building and deploying applications on servers like AWS, etc.

4. Good understanding of architectural patterns (e.g., MVC) is required.

5. Good communication and analytical skills.

6. Experience in building REST APIs in NodeJS and/or TypeScript.

7. Code repositories management in GIT.

8. Provide leadership to the team around new approaches, workflows, and technologies.

9. Experience in client requirement analysis and estimating projects timeline and efforts.