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Job Description
We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.
Eligibility Criteria
- Minimum 6 months of experience in Voice Process (Customer Support Associate).
- Excellent verbal communication skills in English.
- Undergraduates and Graduates both are eligible to apply.
Job Details
- Salary: ₹29,000 CTC
- Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
- Interview Rounds: HR Round → Operations Round → Client Round
- Versant Requirement: C1 US Voice Versant
Additional Benefits
- Cab facility: Available for female employees during odd hours.
- Cab allowance: ₹180 per day for male employees.
Deliverables and Performance Measures:
- Team Leadership:
- Lead, mentor, and grow a high-performing team of QA professionals.
- Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development to enhance team capabilities.
- Provide guidance, support, and mentoring to QA Analysts and Senior QA Analysts.
- Quality Assurance Strategy:
- Develop, implement, and maintain comprehensive QA processes and standards.
- Define and enforce testing methodologies, including manual and automated testing processes, to ensure deliverables are of the highest quality.
- Identify and mitigate risks in the testing cycle.
- Client Collaboration:
- Collaborate with client-facing teams, such as Strategic Account Management and Client Delivery Vertical Leads and Project Managers, to ensure client expectations are met and exceeded.
- Partner with clients to understand their quality requirements, review deliverables, and make recommendations for continuous improvement.
- Testing Management:
- Oversee the planning, design, and execution of manual and automated test cases.
- Ensure thorough testing of enhancements, bug fixes, and new features.
- Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign-off criteria.
- Process Improvements:
- Continuously improve workflows and tools to increase efficiency.
- Stay updated on emerging QA technologies and trends.
- Reporting and Documentation:
- Track and report QA metrics (e.g., test coverage, pass/fail rates, defect slippage).
- Document and communicate test results, defects, and resolutions to stakeholders.
What Will Make You Successful:
- Deep understanding of QA methodologies, standards, and frameworks (e.g., Six Sigma, ISO, TQM).
- Proficiency in creating and managing QA processes and documentation.
- Knowledge of testing tools and automation frameworks (e.g., Selenium, JIRA, TestRail).
- Strong experience managing client-facing projects, ensuring deliverables meet contractual obligations and quality.
- Life Insurance and Annuities proficiency or similar industry experience.
- Ability to mentor and coach team to develop skill growth, retention, and innovation.
- 9-12 years’ experience with a software development or tech background with exposure to leading a team of Quality Assurance Analysts or SDET.
- Insight into nonfunctional testing.
Highly Desirable Experience:
- Firelight/Foresight experience.
- Experience with QA automation tools and automated testing.
Roles and Responsibilities
1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
At least 3 years' experience as a Node.js developer.
Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
Mandatory experience in MongoDB and MySql.
Knowledge of front-end technologies such as HTML5 and CSS3.
Superb interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
We are looking to hire an experienced .NET Developer to help us keep growing. If you're hard-working and dedicated, Sumedha Softech is an ideal place to get ahead. Apply today!
Key Skills: .NET MVC/Core, SQL Server, EF
Experienced Required: 3 - 4 years
Responsibilities for Dot Net Developer
● Write clean, scalable code using. NET programming languages
● Develop technical interfaces, specifications, and architecture
● Use and adapt existing web applications for apps
● Create and test software prototypes
● Develop client displays and user interfaces
● Assist software personnel in handling project-related work and other requirements
● Coordinate with other software professionals and developers
Qualifications for Dot Net Developer
● Familiarity with the C#, ASP. NET MVC, Net core, Entity Framework & SQL Server.
● MCA/BCA/B.tech in Computer Science or a related field
● Knowledge of creating views, functions, triggers, and stored procedures
● Writing optimized SQL queries for integration with other applications.
● 3+ years of relevant experience in. Net
● Knowledge of Bootstrap and Angular is a plus.
● Excellent troubleshooting and communication skills
● Knowledge of REST and RPC APIs
1. We are looking out for a go-getter who can review the existing sales pipeline and create new sales funnel!
2. Someone who can manage smooth relationships with clients & vendors
3. Creating strategy around growth and implementing the same
4. Research & identify new market opportunities
We have recently started our growth phase and now looking out for some really talented folks to join us and help us grow!
ExpertRight lives on the concept of people-first, I can assure you exciting & adrenaline-filled career ahead!
-Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, and Display)
-Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
-Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
-Manage social media marketing campaigns
-Manage digital advertising campaigns (SEM, Display, Social, and Programmatic)
● Designing, code reviews, POCs on latest cutting-edge technologies building,
deploying highly scalable and robust cloud based intelligent solutions.
● Architect & Design, code high performance and scalable solutions that meet the needs of millions of customers.
● Implement cutting-edge models and algorithms that operate on massive amounts of data.
● Working on the REST framework
● Working on session-based and token-based authentication, Working on Celery
● Handling the payment gateway
● Work with Multi-threading, Data Structures, Algorithm, Design Patterns and develop robust high-performance and scalable applications.
● Writing scalable code using Python programming language.
● Developing back-end components.
We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
React.js Developer Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
React.js Developer Requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.

We are a decision science organization assisting clients
Java, Springboot, Micro Services is a must
3 to 7 Yrs exp
Temporary WFH
Permanent WFH is also available

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