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Job Description
We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.
Eligibility Criteria
- Minimum 6 months of experience in Voice Process (Customer Support Associate).
- Excellent verbal communication skills in English.
- Undergraduates and Graduates both are eligible to apply.
Job Details
- Salary: ₹29,000 CTC
- Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
- Interview Rounds: HR Round → Operations Round → Client Round
- Versant Requirement: C1 US Voice Versant
Additional Benefits
- Cab facility: Available for female employees during odd hours.
- Cab allowance: ₹180 per day for male employees.
We are looking for a highly organized and proactive Office Manager to oversee the daily administrative operations of our office. The ideal candidate will ensure smooth workflow, coordinate office activities, and support staff to enhance efficiency and productivity.
🎯 Key Responsibilities:
- Oversee and manage daily office operations and administration
- Maintain office supplies inventory and ensure timely procurement
- Handle correspondence, phone calls, and general inquiries
- Coordinate with vendors, service providers, and building management
- Schedule meetings, maintain calendars, and arrange appointments
- Support HR in maintaining employee records, attendance, and leaves
- Ensure office cleanliness, safety, and a well-functioning work environment
- Assist with basic bookkeeping and expense tracking (if required)
- Prepare reports, presentations, and documentation as needed
- Organize events, team meetings, and office celebrations
🛠 Requirements and Skills:
- Proven experience in office administration or management (1–3 years preferred)
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and email tools
- Ability to handle confidential information with integrity
- Familiarity with basic accounting and procurement processes is a plus
- Graduate degree in any field (Business Administration preferred)
🎁 What We Offer:
- Competitive salary and performance-based incentives
- Supportive work environment and career growth opportunities
- Flexible working hours and leave policy (as applicable)
- Opportunities to work closely with leadership and contribute to decision-making
Roles & Responsibilities:
- Providing timely and effective technical support to customers via various channels such as phone, email, chat, or in-person.
- Address customer inquiries, concerns, and issues regarding products or services.
- Guide customers through troubleshooting steps to diagnose and resolve technical problems.
- Analyze customer issues to determine root causes and provide effective solutions.
- Escalate complex technical issues to higher-level support or development teams when necessary, ensuring timely resolution.
- Develop a deep understanding of the company's products or services to effectively assist customers.
- Stay updated on product updates, features, and enhancements to provide accurate information to customers.
- Communicate technical information to customers in a clear and understandable manner, avoiding technical language when not necessary.
- Provide regular updates to customers regarding the status of their technical issues and expected resolution times.
- Ensure that customer inquiries and issues are handled with high quality and professionalism.
- Collaborate with cross-functional teams such as sales, product development, and quality assurance to communicate customer feedback and improve products and services.
- Assist in training new team members on product knowledge and support processes.
- Stay updated on industry trends, technologies, and best practices related to technical support.
Requirements
- Job Location: Jaipur, Rajasthan
- Experience: Fresher
(Work Experience: 12 min. month)
Location: Jaipur
Job Type: Office work
No. of Post: 2
Salary: 1.00 Lakh – 2.00 Lakh Per. Year
Key Skills:
Telecalling, Telesales ,Telemarketing, Sales, Outbound Calling
Requirements:
Roles & Responsibilities:
- Present, promote and sell services using solid arguments to new and prospective customers
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback
Requirements:
- Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
- Has adequate knowledge of technology and jargons required for sales discussions.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, negotiation and communication skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
- Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
- Should be comfortable with Background Verification of previous employment.
● Should have strong experience in Automation testing, developing and executing test cases.
● Should have strong experience in Selenium with Java & Cucumber framework.
● Should have a good amount of experience working with Mobile Application testing using Appium
● Experienced with few of the Automation Testing tools : Selenium, Cucumber, TestNG, SOAP UI/Rest API, Appium.
● Good knowledge of software testing life cycle :Test planning, Test design and execution, Defect Management, Test Reporting.
● Hands-on experience on Functional, Regression, System and UAT Testing.
● Good exposure with both Web and Mobile Automation Testing.
● Excellent defect finding, debugging, root cause analysis capabilities.

•Strong in Android, Kotlin, and MVVM architectural pattern
•Great understanding of Coroutines, Memory management, and App performance
•Solid understandings of Connectivity - BLE, WiFi
•Unit and Instrumentation testing knowledge in Espresso, JUnit4 or JUnit5, and Mockito/MockK libraries
•Experience in Dependency Injection - Hilt, Dagger2
•Good knowledge in screen navigation using Navigation APIs
•Good to have knowledge in Jetpack Compose


Responsibilities
-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
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Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
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Write code that is cross-platform and cross-device compatible
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Ability to wear many hats and learn new technologies quickly
What you will do:
- Designing, implementing and improving company quality standards and analyzing data in order to find areas for growth and improvements
- Training, motivating and correcting employees to ensure that standards are met and preparing reports to track the progress
- Formulating strategies to increase productivity
- Testing and sampling products (Raw, Semi Finished and Finished Products), ensuring they meet set standards and specifications
- Conforming all products are properly labeled before output
- Investigating customers' complaints and ensuring safety procedures and processes
- Establishing strategies to improve efficiency and profitability in the organizations and monitoring all operations that affect quality and keeping all record related to quality and food safety, statistical reviews and relevant documents
- Communicating with external vendors and quality officers during onsite inspections
Desired Candidate Profile
What you need to have:- BSc. or MSc. or B. Tech (Chemistry/ DT / FT/ Micro /BT)
- Experience in Food Safety Process, audits, corrective actions
- Good at reporting corrective actions taken at management review meetings
- Knowledge in creating a flow diagram for each product and process covered by Food Safety Management System
- Experience in reviewing all rejections by food inspector/quality officers and in submissions of reports
- Willingness to work 6 days as one rotational off either on Monday or Sunday
- Lead Auditor Training Certificate or work experience as FSTL or Food Safety Team Member
Working at Apptroit Technologies Pvt Ltd
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Position
Reporting to the Director, Global Digital Marketing, the Digital Marketing Manager is responsible for the development and adoption of digital marketing strategies and campaign execution to promote demand generation across the business in assigned markets. The successful candidate will work with key business partners to deploy a consistent operating model across the business and manage the omni-channel deployment of digital marketing initiatives. The ideal candidate will handle communications on status of ongoing initiatives and develop analysis of opportunities in the digital space and own the digital marketing strategy and overall results of the program.
The successful candidate will have a strong background and understanding of not only of digital marketing, but all facets of digital business including analytics, site optimization, and the evolving interactive marketing landscape. Strong working knowledge around digital marketing channels and strategic development of local and global plans is a key component to success in this role.
The Digital Marketing Manager will be responsible for building a culture of quality and performance within the team and to develop data-driven, customer-centric and innovative marketing strategies.
Key Responsibilities
Develop and drive multi-channel digital marketing planning and strategy across the business
- Function as single point of contact for assigned markets to align their strategies to execution on digital channels
- Work’s cross-functionally with stakeholders in the development of strategic digital marketing plans, content and campaigns; drives collaboration on execution, building insights and optimizations with local market execution
- Owns adoption of Digital Marketing Programs and Playbook; works cross-functionally with internal and external partners to ensure adherence and consistency across execution guidelines are met.
- Collaborates with Corporate Marketing, Site Operations, Customer Analytics, and Commercial team partners in the execution of strategic, omni-channel digital marketing campaigns.
- Measures and analyzes performance of all digital campaigns and assess against goals (ROI and KPIs); adjust and execute changes to strategy based on results.
- Develop regular incrementality testing strategies to ensure highly optimized and valuable programs
- Work closely with key stakeholders within the Global Digital Marketing team to drive collaboration and alignment on planning, operations and reporting for all digital marketing initiatives.
The Ideal Candidate Will Have
Key Qualifications and Experience
- Bachelor’s degree in marketing, communication or related field
- At least 5-7 years of experience driving digital marketing programs, execution, and analysis preferably for fast paced industries (healthcare, finance, retail, manufacturing)
- Strong experience in driving B2B and/or B2C demand generation.
- Solid understanding of ecommerce and digital channels (digital advertising, email, social media and web operations)
- Strong communication skills: ability to lead high-level strategic planning sessions and deliver key findings and results to a broad audience
- Experience in supporting global markets a plus
- Experience in working within complex matrixed organizations with multiple stakeholders and dotted lines of responsibility.
- Previous experience with marketing planning tools, a plus.
Requirements
In addition to relevant industry background and functional skills, the key competencies of the ideal candidate include:
- Strong analytical skills and data-driven strategy development
- Strong project management experience and organizational skills; ability to handle multiple projects/campaigns simultaneously.
- Results orientation
- Cross-industry subject expertise
- Curiosity and ability to learn
- Plan and execute social media campaigns on all social platforms, Good knowledge of Search engine Optimization, Google Ads, PPC, and other ad campaign tools, Plan strategies for Digital marketing, Find and target audiences, Content creation skills
Excellent communication and organizational skills, KPI Management. - Must Knowledge of these tools SEMrush, Moz, Ahrefs, Mailchimp, sendinblue, Hubspot
- Excellent communication skills and presentable
Company Description
Apptroit is a leading Mobile App & Web Solution Development Company in the USA, UK, UAE and India and serving its clients across the globe. Also having proficient and dedicated Android app developers, iOS App developers, designers and digital marketing experts with a reputation for getting things done. We are well-versed in a variety of operating systems, networks, and databases. We work with just about any technology that a small business would encounter. We use this expertise to help customers with small to mid-sized projects.