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responsibilities
• Troubleshooting on Desktops.
• Troubleshooting on Microsoft office 365, firewall and mail servers
. • Monitoring backups.
• Troubleshooting networks, virtualization, and windows servers. Capabilities
Skills
• Technology Graduate OR Bachelor of Science in IT
. • Must have a prior minimum 1 year of experience in customer service or technical support role.
• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Must be a team player but should also understand the importance of individual contributions.
• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
• Must be flexible to work any shift in a 24/7 operation including night shifts.
• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement
. • Candidate should be amendable to work from office. Behavioral Skills
• Longevity and commitment in previous work
• Team player
• Ability to meet target under pressure and time bound deadlines.
Job description
Roles and Responsibilities-
Need candidate for consultative selling of Gemstones and Jewelry to a global clientele comprising of HNI. Available sales channels will be live chats, phone calls, and e-mails. Ideal candidates should have a proven sales record and experience of consultative selling of Gemstone and Jewelry. Candidates should thrive in a fast-paced working environment and should have an apparent passion for sales.
Desired Candidate Profile-
Sales Skills:
- Outstanding Sales acumen with experience in consultative/relationship sales
- Must have Gemstone/Jewelry experience
- Outstanding written and verbal communication skills
- Outstanding interpersonal skills
- Storytelling
- Attention to details
Personality:
- Highly energetic and driven
- Pleasing personality
Preferable candidate:
- Age not more than 40
- Experience in international client handling
- Multilingual Indian and International
Job Details-
Work Location- Gurugram office
Working Days- 5.5 days (Rotational shift, Will get comp off against working weekends)
Work Timings- 12:30- 09:30 PM (It could be earlier or later as well)