Manager- Alliances- IT Solutions

Location: Bengaluru

Type: Contract

• 5-7 years of QA lead Experience
• Strong Credit Card Issue, maintenance and payments experience at least 3 years
• Understanding of ACH batch processing
• Payments clearing, settlement and reconciliation knowledge
• Fiserv experience will be great plus
• Webdriver.io will be great plus
• UI automation experience required like Selenium Java or any other tool
• Strong Requirement Analysis, test data, test cases creation experience
• Test scope estimations
• Coordinating with project stakeholders for testing
• Scrum methodology experience
• SQL knowledge

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Open Roles: 2

Start: Immediate

Why this role exists

Most systems work at a low scale.

Very few survive real production load, complex workflows, and enterprise edge cases.

We are building a platform that must:

• Scale from 500K → 20M+ interactions/month
• Handle complex insurance workflows reliably
• Become easier to deploy as it grows, not harder

This role exists to build the backend foundation that makes this possible.

What you’ll do

You will not just write services.

You will design and own core platform systems.

1. Scale the platform without breaking architecture

• Scale from 50K → 2M+ interactions/month
• Ensure:
• High availability
• Low latency
• Fault tolerance
• Avoid large rewrites — build systems that evolve cleanly

2. Build the workflow automation (WA) engine

• Design a flexible system with:
• States
• Stages
• Cohorts
• Dynamic workflows
• Ensure workflows:
• Handle edge cases reliably
• Can be configured easily
• Move from:
• Hardcoded flows → configurable execution engine

3. Build the insurance-specific data layer

• Design data models for:
• Policy states
• Claim workflows
• Consent tracking
• Ensure the system works across:
• Multiple insurers
• Multiple use cases
• Build a platform-first data layer, not use-case-specific hacks

4. Make deployment and setup simple

• Ensure workflows and data models are:
• Easy to configure
• Easy to launch
• Reduce friction for:
• Product teams
• Deployment teams

5. Create a compounding data advantage

• Build a data layer that:
• Improves with every deployment
• Captures structured signals
• Ensure data becomes a long-term edge, not just storage

6. Own production reliability

• Participate in on-call rotation across 3 engineers
• Ensure:
• Incidents are handled quickly
• Root causes are fixed permanently
• Build systems where reliability is shared, not individual

What success looks like

• Platform scales to 2M+ interactions/month smoothly
• Workflow engine supports complex, dynamic use cases
• Data layer enables fast deployment across accounts
• Edge cases are handled without constant firefighting
• System becomes easier to use as it grows
• Production issues are rare and predictable

Who you are

• You have 2-5 years of backend engineering experience
• You have built:
• Scalable systems
• Distributed services
• You think in:
• Systems
• Data models
• Trade-offs
• You are comfortable owning:
• Architecture
• Production systems

What will make you stand out

• Experience building:
• Workflow engines
• State machines
• Data-heavy platforms
• Strong understanding of:
• System design
• Distributed systems
• Failure handling
• Experience working in:
• High-scale production environments

Why join

• You will build the core backend of an AI platform
• Your work directly impacts:
• Scale
• Reliability
• Product capability
• You will design systems that move from:
• Use-case specific → platform-level infrastructure

What this role is not

• Not just API development
• Not limited to feature-level work
• Not disconnected from production realities

What this role is

• A system architect
• A builder of scalable platforms
• A driver of long-term technical advantage

One question to self-evaluate

Can you design backend systems that scale, handle edge cases, and become easier to use as they grow?

Strong HR Generalist profiles

Mandatory (Experience 1) – Must have 1+ years of relevant experience as an HR Generalist / HR Executive / HR Operations role

Mandatory (Experience 2) – Must have hands-on experience in end-to-end recruitment, including job postings, resume screening, interview coordination, and reference checks

Mandatory (Experience 3) – Must have practical exposure to employee onboarding and offboarding processes, documentation, and employee lifecycle management

Mandatory (Experience 4) – Experience in day-to-day HR operations, maintaining employee records, HR databases, and coordination with internal stakeholders.

Mandatory (Tools) – Must be proficient in MS Office and have working experience with ATS and HRIS systems

Mandatory (Soft Skills) – Strong interpersonal, communication, organizational, and multitasking skills with high attention to detail

Mandatory (Company) - Product companies

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

About the Job:

Gyaan is seeking an experienced backend developer with expertise in Python, Django, AWS, and Redis to join our dynamic team! As a backend developer, you will be responsible for building responsive and scalable applications using Python, Django, and associated technologies.

Required Qualifications:

• 2+ years of hands-on experience programming in Python, Django
• Good understanding of CI/CD tools (Github Action, Gitlab CI) in a SaaS environment.
• Experience in building and running modern full-stack cloud applications using public cloud technologies such as AWS/
• Proficiency with at least one relational database system like MySQL, Oracle, or PostgreSQL.
• Experience with unit and integration testing.
• Effective communication skills, both written and verbal, to convey complex problems across different levels of the organization and to customers.
• Familiarity with Agile methodologies, software design lifecycle, and design patterns.
• Detail-oriented mindset to identify and rectify errors in code or product development workflow.
• Willingness to learn new technologies and concepts quickly, as the "cloud-native" field evolves rapidly.

Must Have Skills:

• Python
• Django Framework
• AWS
• Redis
• Database Management

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.

Requirements :

- 3+ years of professional software development experience

- 2+ years of object-oriented Java/J2EE hands-on development

- Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring

- REST web services

- Anyone of the messaging solutions like Kafka, RabbitMQ

Desirables :

- SQL, No SQL concepts

- Experience of Redis or/and Mongo DB

- Agile methodology

- Experience leading or working with cross geography teams

- Unix, shell scripting & Build Systems

Bonus :

- Microservice design and development experience

- Android application development experience

- Experience in performance optimization is an added advantage

- Full SDLC experience (requirements gathering, architecture, development, QA, etc.)

Responsibilities :

- You will be working with the Supply Chain Management team building a leading eCommerce platform for Asian markets

- Order Promising system, promising the order delivery promise date to customer by applying the constraints on current resource availability across different steps in the supply chain. This system needs to scale for thousands of requests per minute with few million seconds of response time

- Warehouse and Inventory Management system, this system needs to scale to processing huge number of orders across different warehouse.

- Transportation and Logistics Management, involves planning and delivery of huge number orders to end customer. This system has the workflows to manage first mile, line haul and last mile delivery to customer

- Inventory Planning, helps in tracking different selling behaviours of the items and triggers / helps planners to replenish, promote, markdown or place inventory at right place to cut down the on hand inventory requirements

- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding review, coding, unit testing, end user feedback cycle changes and manging and scaling the system in production.

- Primary role in leading software development teams

- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, microservices and SQL.

- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture

- Work with a team of amazing developers and designers involved in the design and development of global platforms

- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud-based or hosted product platforms

- Drive the implementation of new technologies that improve our ability to build great customers products.

- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

Qualification :