Manager- Alliances- IT Solutions

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
• Provide 24x7 after hours on-call support as required for products supported by the team
• Personal compliance and ownership on security, audit and systems integrity posture
• Highlight areas for improvement in current processes, and implement improvements
• Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
• Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
• Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

• 8+ Years Experience in Mainframe z/OS System Programming.
• Deep understanding of z/OS operating system architecture and features
• Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
• Hands-on experience on SAD, GTF trace concepts
• Led multiple complex IBM and ISV product upgrades and related projects.
• Proficiency in z/OS system programming languages like assembler and REXX
• Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
• Knowledge of mainframe hardware configurations and I/O management
• Experience with system monitoring and performance analysis tools
• Strong analytical and troubleshooting skills

Preferred Technical and Professional Experience

• Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies. 
• Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
• Implementing and enforcing security policies on the z/OS system to protect sensitive data.
• Assessing system capacity needs and planning for future growth 

We are looking for an experienced QA Manager to oversee and manage the Quality Assurance (QA) process for a critical project. The role involves coordinating with multiple stakeholders (clients and vendors), ensuring QA transparency, tracking bugs, keeping QA activities on schedule, and providing overall QA reporting.

Key Responsibilities:

• Act as the primary point of contact for all QA-related activities across multiple stakeholders.
• Manage and coordinate the QA process, ensuring smooth collaboration between the client and vendors.
• Utilize ASANA to track and manage QA tasks, issues, and progress.
• Ensure transparency in QA issues by maintaining comprehensive documentation and reporting.
• Track and monitor bug resolution progress while ensuring timely follow-ups.
• Provide regular status updates and reports on QA activities, issues, and resolutions.
• Identify and mitigate potential QA risks and bottlenecks.
• Work closely with development, product, and vendor teams to ensure quality standards are met.
• Establish and enforce QA best practices and process improvements.
• Ensure QA efforts align with project timelines and overall business objectives.

Required Skills & Qualifications:

• Proven experience as a QA Manager or in a similar QA leadership role (10+ years).
• Hands-on experience with ASANA for project and task management (4-5 years).
• Strong stakeholder management skills with the ability to coordinate between clients and vendors.
• Experience in bug tracking and defect management.
• Excellent reporting and documentation skills.
• Strong understanding of QA methodologies, testing processes, and best practices.
• Ability to identify risks and proactively resolve QA challenges.
• Experience working in agile environments is a plus.
• Strong communication and interpersonal skills.
• Flexibility to work in the New York time zone (onshore or offshore).

Time: As per NY time zone (6 pm - 3 am)

Location: Mumbai/Remote

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree
• Strong negotiation skills
• Strong communication and presentation skills
• Work on the sales funnel and CRM handling of HubSpot
• Work on making a digital strategy to follow and adapt with clients

About Acceldata 

Acceldata is an enterprise Data Observability organization that was first to the market, having coined the term ‘Data Observability’ in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hyper-growth phase. Having raised $45.6 million in total, Acceldata is now a 200+ strong entity that is looking to help Enterprises and SMEs/SMBs take control of their pipelines across the cloud-native, multi-cloud, hybrid cloud, or on-premises data systems.

As a result of data teams struggling to manage the data that supported mission-critical analytics and AI-based applications, Acceldata built the world’s most comprehensive data observability platform that transforms how organizations build and operate data products.

Position Summary

Acceldata is searching for an experienced, reliable and task-oriented Executive Assistant. The Executive Assistant will work directly with the Founder and will be responsible for performing several administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment. This is an excellent opportunity to join a growing company with competitive compensation.

We’re looking for someone who can:

• Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
• Prepare internal and external corporate documents for team members and industry partners
• Schedule meetings and appointments and manage travel itineraries
• Arrange corporate events to take place outside of the workplace,fund-raising events and staff appreciation events
• Maintain an organized filing system of paper and electronic documents
• Uphold a strict level of confidentiality
• Develop and sustain a level of professionalism among staff and clientele

What makes you the right fit for this position?

• Minimum of 8+ years of experience as an Executive Assistant reporting directly to senior management
• Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
• Proficiency in collaboration and delegation of duties
• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
• Exceptional interpersonal skills

Acceldata is an equal-opportunity employer

At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.

Life @ Acceldata

#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out-of-the-box’ mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be! 

We also believe in providing our employees with the right tools and resources to help them excel at their job. We offer Uber transport facilities, free lunch, healthy performance-based bonuses, ESOPs, and above industry compensation. We also provide employees with modern equipment, and free access to INR 50k+ of Udemy courses to help upskill themselves. 

What should you know about joining Acceldata?  

At Acceldata, each job and role serves a purpose towards our business goals. You’ll have opportunities to make an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups.   

Join Acceldata and help us achieve our data goals. Learn more about our solutions and products here: https://www.acceldata.io/resources/overview-of-acceldata-enterprise-data-observability-platform">Acceldata Product Overview & Demo 

• Exercises judgment in selecting methods and techniques for obtaining solutions.
• Perform various types of testing like sanity, functional, exploratory, integration, and system testing to ensure that the product delivered is of high quality.
• Support the Planning of test schedules in accordance with project scope/delivery dates and ensure that the timelines are adhered to without fail.
• Have very good knowledge of SDLC and STLC life cycles and working knowledge in agile.
• Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery.
• Contributing toward predictable delivery of quality releases.
• Be meticulous about documentation and maintaining a robust log of all test cases and test results.
• Very good at manual testing of web and windows based applications, web services testing, and integration testing of a complex system, iOS and Android applications.
• Defect Tracking and Reporting of bugs to developers so as to fix it and follow-ups.
• Lesson Learnt documents (based on testing inputs from the previous project)
• Suggestion Documents (to improve software quality)
• Leads test processes and delivers results to necessary stakeholders.
• Reviews changes or upgrades to existing tests, tools, and testing protocols.
• Good to have knowledge over Stockbroking applications, financial and capital market domain.

Desired Technical Skills and Experience

• Experience with Web Applications, iOS, and Android Applications.
• Passionate about understanding the application end to end.
• Effective communication skills to interact with internal stakeholders.
• Experience with Agile/Waterfall methodologies.
• Adaptable to the current requirement.
• High-level problem-solving skills, and the ability to project manage Knowledge of defect management process
• Strong understanding of software concepts and ability to quickly grasp new products and technologies.

• 1-2 years of work experience, preferably in a startup
• An engineering degree from a reputed college or University
• Hands-on experience in developing end-to-end applications using Node.Js, ReactJs,
• Knowledge of HTML/CSS, web standards, best practices
• Experience of working with databases - MySQL, MongoDB
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• An experience in writing clean, semantic code with cross-browser compatibility in mind
• Proficient understanding of code versioning tools, such as Git/SVN
• Excellent coding and debugging skills
• A passion and the ability to make beautiful, smooth, delightful web experiences
• A Will-Do attitude

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.

• Shortlist
• Intro call of 15min
• 1-2 Tech rounds
• HR round
• Offer rollout

• Strong object oriented concepts. Experience in structure object oriented modelling with preferred expertise in using tools like Enterprise Architect or similar. Experience in working with TOGAF standards is preferred.
• Experience in architecting the technical scale and scope of high volume, scalable enterprise software solutions including logical and physical landscape requirements with specific attention to design, development, and deployment strategies
• Capability to adapt, learn and work with multiple technology platforms. 
• Knowledge in Application Security including Information security principles & realization, OWASP & PCI DSS Compliance ( Security Design & Technology Skills )
• In depth knowledge and experience in large scale database management, data modelling and database design in RDBMS and NoSQL.
• Experience in recommending and implementing DevOps tools for enterprise projects.
• Capability to evaluate tools, technologies and processes, including assessing their strategic benefit in the solution.
• Willingness to work hands-on with engineers to review, troubleshoot coding problems quickly and efficiently.
• Expertise in following technologies – ASP.Net MVC, Web API, ASP.Net Core, Entity Framework, Entity Framework Core, ASP.Net Identity, REST
• Experience in implementing various application deployment models and monitoring the server infrastructure using industry standard tools.
• Experience in docker based deployment models.
• Experience in architecting, developing and deploying cloud based (One or more among AWS, Azure, Google Cloud) enterprise solutions.
• Experience in designing and developing micro-services based applications. 
• Experience in designing and developing solutions with TDD (Test Driven Development)