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What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Job Title : Workday Integration Consultant (HCM – Absence Management)

Experience : 5 Years

Location : Pan India (Remote)

Notice Period : Immediate Joiners Only

Job Summary :

We are seeking an experienced Workday Integration Consultant with strong expertise in Workday HCM and Absence Management. The ideal candidate will have a proven track record in developing and supporting Workday integrations using tools such as EIB, Core Connectors, XSLT/XML, and Web Services (SOAP & REST).

Mandatory Skills :

• Workday HCM
• Absence Management
• Configuration
• Integrations (EIB, Core Connectors, Web Services)
• Workday Studio

Key Responsibilities :

• Design, develop, test, and deploy Workday integrations (EIB, Studio, Core Connectors).
• Manage end-to-end integration requirements from design to deployment.
• Handle bulk data loads using EIB.
• Collaborate with stakeholders, functional teams, and external vendors for solution delivery.
• Create and maintain design documentation, test plans, and migration documentation.
• Support end-to-end testing, parallel testing, and cut-over activities.
• Participate in Workday release testing and ensure compatibility of integrations.

Required Experience :

• Minimum 5 years of hands-on experience with Workday integrations.
• At least 3 years of experience specifically working with HCM and Absence Management modules.
• Proficient in XML, XSLT, Calculated Fields, and Workday Security Configuration.
• Knowledge of Workday reporting tools including Standard Reports, Custom Reports, PICOF, and PECI.
• Strong understanding of Workday Business Processes and Security Configuration.

Educational Qualification :

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Good to Have :

• Experience with other Workday modules like Payroll and Benefits.
• Familiarity with PM tools like MS Project and MS Excel.
• Excellent communication and client interaction skills.

Job Description:      

·           

·          Extensive experience in Appian BPM application development

 ·          Knowledge of Appian architecture and its objects best practices

 ·          Participate in analysis, design, and new development of Appian based applications

 ·         Mandatory Team leadership and provide technical leadership to Scrum teams Certification Mandatory- L1, L2 or L3

·          Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team

 ·          Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.

 ·          Proficient with SQL queries and with accessing data present in DB tables and views

 ·          Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services

 ·          Experience working with different Appian Object types, query rules, constant rules and expression rules

Qualifications

·          At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

 ·          Over 8 years in Implementing IT solutions using BPM or integration technologies

 ·          Experience in Scrum/Agile methodologies with Enterprise level application development projects

 ·          Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

Additional information Skills Required

·          Appian BPM application development on version 19.x or higher

 ·          Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS

 ·          Good leadership skills and the ability to lead a team of software engineers technically

 ·          Experience working in Agile Scrum teams

 ·          Good Communication skills

Key Responsibilities

• Design social media creatives, brand collaterals, and campaign visuals that align with the brand’s identity and marketing goals.
• Work closely with the marketing and content teams to conceptualize and execute creative ideas.
• Create eye-catching graphics for digital platforms including Instagram, Facebook, LinkedIn, and web assets.
• Support the development of brand identity materials — logos, brochures, packaging, and presentation decks.
• Ensure all design outputs are consistent, high-quality, and delivered within timelines.

Required Skills & Tools

• Adobe Photoshop
• Adobe Illustrator
• CorelDRAW
• Canva

If interested kindly share your updated resume at 82008 31681

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

About the Job:

Gyaan is looking for a Senior React JS developer to join our dynamic team! As a Senior React JS developer, you will be responsible for building components and modules using React and associated tooling (Redux, React-query, Indexed-DB, Material-UI). Team management and Mentoring experience is required.

Responsibilities:

• Build components and modules using React.
• Building the core front-end infrastructure, design systems, and libraries.
• Convert Figma designs into reusable front-end components.
• Translation of designs and wireframes into high-quality code.
• Collaborate closely with designers, engineers, founders, and product managers.
• Take ownership of products and features & releases, Should be able to mentor junior developers, Code reviews, Feature Review & Allocation of tasks.

Must-Have Skills:

• 4-6 years of production experience with React JS and associated tooling (Redux, React-query, Indexed-db, Material-UI)
• 3+ years of Typescript experience, including asynchronous programming, closures, types, and ES6/ES7.
• Thorough understanding of React.js and its core principles, including virtual DOM, data binding, State & Props and React Lifecycle and Redux.
• Experience with front-end technologies such as HTML5, JSS, CSS etc.
• Experience consuming and transforming internal and 3rd party API's using REST
• Experience with code quality and reusability practices (eslint, prettier, CI/CD for front-end repos)
• Knowledge of cross-browser compatibilities, responsiveness, and web accessibility standards.
• Good experience of Front-end/React best practices, code reviews, design documentation, debugging, troubleshooting, and agile development
• Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
• Good to have If you have implemented complex features like authentication/authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.

Apply now and join our team of skilled professionals!

If this role interests you, kindly apply on below link & also review JD & company details:

https://gyaan.keka.com/careers/jobdetails/17678

• KSQL
• Data Engineering spectrum (Java/Spark)
• Spark Scala / Kafka Streaming
• Confluent Kafka components
• Basic understanding of Hadoop

Securities:

1. Should have Knowledge in T24
2. Should be having good knowledge in Investment Products like, Equities, Bonds, Derivatives, Structured Products etc.
3. Also should be well versed with processes like Corporate Actions, Mandate Management, Portfolios, Positions etc

Finance:

1. Should have FI module knowledge of T24
2. Should be having a very good knowledge on processes like IFRS, US GAAP, Year End Process, Accrual Bookings, Yearend process etc.
3. Should have good knowledge in configuring Reports, Products etc.

TPH:

1. Should have good knowledge on various payment systems like CHAPS, BACs etc
2. Should have good knowledge on T24 configurations for TPH
3. Should be well versed with the T24 TPH integration with other T24 modules
4. Should be well versed with various SWIFT messages
5. Should have development experience (for Developer profiles)

Tax & Regulatory Compliance

1. Should have basic knowledge of T24 Modules
2. Should have worked in European Regulatory space with Investment perspective
3. Should have good knowledge of WHT, Corporate tax etc with respect to Investment portfolios