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What you'll do
Greetings from Trigent Software!!
Hiring for Customer Support Executive -International Process
**Only candidates who have excellent communication can apply**
Role: Customer Support Representative
Process: Voice
Mode of Work: Work from Office
Location: Bangalore
Working Days: 5 days
Shift: US Shift
Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)
Salary: 0 months to 7 months - 3 LPA
8 months to 5 years - 4.8 LPA
Responsibility:
Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.
Create focused communications to reinforce existing processes or introduce new ones.
Help manage the tools used for agent communications.
Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.
Rounds of Interview: VERSANT > CD > OPS
Preferred Candidates Profiles:
* Candidate should be comfortable working in US Shift
* Candidate should be comfortable working in a Contractual role
Perks and Benefits:
* 2 way cab facility
Regards,
Trigent Software
Location: Ahmedabad, Surat, Mumbai, Pune, Hyderabad & Bengaluru
Freshers are also welcome, provided you are energetic and want to have a career in sales
Job Description :
- Tracking of inward enquiries & understanding technical requirements
Cost Estimation, Preparation & submission of quotation.
Communicating technical queries from clients & co-ordination with Design team.
Registration of orders & co-ordination with plant & clients
Updating the order execution progress to the Sales team/Dealers/Customers.
Coordinating with Channel Partners for Vendor Registration, quotation, & pending orders.
- Tracking of online tender for valves & submission.
Follow –up with clients, Channel Partners, sub-vendors for approval.
Visiting clients for technical discussion, follow-up & closing deal.
Qualification : Sales Engineering and Sales skill
Technical Support and Communication skills
Customer Service skills
Excellent problem-solving and analytical abilities
Strong interpersonal and negotiation skills
Excellent Communication skill in verbal / Written in English, Hindi & / or Local language, Presentation, Convincing & Closing Skill
Experience in the Pumps, valves or construction industry is a plus
Bachelor's degree in Engineering or related field
Salary Commensurate as per the Knowledge, skills & expertise.
Required Skills:-
- Technical Demonstrations
- Product Demonstration
- Interpersonal Skills
- Sales Engineering
- Automation
- Sales Processes
- Sales Operations
- Technical Support
- Account Management
Java
Spring BootRequirements
• Extensive and expert programming experience in at least one general programming language (e. g.
Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
• Experience with multi-threading and concurrency programming.
• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion
and ability to design intuitive modules and class-level interfaces.
• Excellent coding skills - should be able to convert design into code fluently.
• Knowledge of Test Driven Development.
• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
• Strong desire to solve complex and interesting real world problems.
• Experience with full life cycle development in any programming language on a Linux platform.
• Go-getter attitude that reflects in energy and intent behind assigned tasks.
• Worked in a startup-like environment with high levels of ownership and commitment.
• BTech, MTech or Ph. D. in Computer Science or related technical discipline (or equivalent).
• Experience in building highly scalable business applications, which involve implementing large complex
business flows and dealing with huge amounts of data.
• 3+ years of experience in the art of writing code and solving problems on a large scale.
• Open communicator who shares thoughts and opinions frequently, listens intently, and takes
constructive feedback.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBFull Stack Developer Responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Requirements
- Degree in computer science.
- Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
.NET
C#Responsibilities
• Determines technical feasibility of medium to low complexity features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.
• Exercises judgment in prioritizing tasks and selecting methods and techniques for obtaining solutions.
• Create a low-level design of modules of a software application through proper documentation and diagrams.
• Develops software solutions by studying requirements, clarifying customer/user needs, analyzing data and processes, and following established software development practices and processes.
• Develops proof of concepts for technical evaluation and early customer feedback.
• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications.
• Networks with internal and external personnel in their area of expertise.
Requirements
• B.Tech/B.S. or M.Tech/M.S. in Computer Science, IT or related field.
• 3-5 years of experience
Visit us on :
Mandatory Skills
• Should be proficient in the following areas of .NET (.NET 4.5 or above, .NET Core)
• Expert in C# and ASP.NET
• Knowledge of JavaScript/TypeScript is a plus
• Development of Windows and Web services
• Parallel and Asynchronous programming
• Unit testing, Linq, ORM
• Debugging/troubleshooting in .Net
• Should be proficient in SQL Server 2012 and above in the following areas
• T-SQL Stored Procedures
• Transaction in SQL
• Should have the following design skills
• Expert in OOPs
• Proficiency in Design Patterns
• Proficiency in Unit testing Patterns
• Understanding of Algorithms and Data structures.
• Experience on Requirement/Design/Code Review & Inspections
• Excellent problem-solving and analytical skills.
Desirable Skills
• Hands-on experience with using Git (handling branching and merging), any DevOps pipeline
• Experience with Agile methodologies
Roles & Responsibilities -
The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include:
- Lead generation via an existing network, B2B portals and other online/offline mediums
- Market research & analysis to figure out the obtainable market between the various geographies that we operate in
- Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals.
- Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
- Communicate with all the stakeholders and build a cohesive environment for teammates and the clients.
Pre-requisites -
1-2 years of experience working in an IT services-based organization
Profound knowledge of systems and new-age technologies used for delivering applications in current times
Graduate or Post Graduate from any Tier 1 institution across Pune/Mumbai or other locations
Excellent written, verbal and negotiation skills
Profound email & business language proficiency to communicate in the international market
Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east
Flexibility to work across various time zones
This is a full-time position in the office. But hybrid with WFH twice a month can be allowed.
What do we offer?
Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.
Day to day responsibilities include:
- Contact leads over phone or email and convert them to the paid version of software
- Help customers with their queries related to the application
- Conduct online demos over Zoom
- Conduct periodic webinars
- Generate new international leads on Linkedin
- Generate leads using social networks like Quora
- Prepare sales reports
- Can write professional emails in English
- Have a degree in commerce
- Have good understanding of lead generation
- Can work from Pune office
PHP
JavascriptReact.jsAngular (2+)You will be a part of a full-stack creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.
- Strong knowledge of PHP, MySQL, JavaScript, jQuery, AJAX, HTML5, CSS3.
- Write clean , well-designed code
- Produce detailed specifications
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
- Follow industry best practices
- Develop and deploy new features to facilitate related procedures and tools if necessary
- Proven software development experience in PHP
- Demonstrable knowledge of web technologies including HTML, CSS, JavaScript, AJAX
- Good knowledge of relational databases, version control tools and of developing RESTful web services
Responsibilities:
Able to understand and execute the project requirements efficiently.
Write clean, well designed code.
Test and maintain the code and databases to ensure strong optimization and functionality.
Contribute in all the phases of the project development lifecycle.
At ONN, we believe in "doing stuff never done before" and provide opportunities for professionals to become successful risk-taking entrepreneurs. With an attitude of fearless innovation, our employees are enabled to take charge of future business opportunities and leadership roles.
We are a bunch of extremely energized and determined folks working towards transforming the way India moves. And we are excited to meet the best of minds, who are crazy & passionate enough to go the extra mile and take along the human race forward.
Job Summary :
We are seeking an extremely smart & independent business development professional with an in-depth understanding of driving dealer drive retail operations, who is gung ho about creating a strong eBike brand benchmarking with Athers & Teslas of the world.
Job Purpose :
- Drive the brand in the target group, through varied channels
- Act as a liaison between the organisation and various retail channels
- Assist in defining & driving marketing initiatives to dealers
- Regularly assess business operations processes and assist with revamping processes to increase efficiencies
Key Responsibilities :
- Execute sales activation plans within an allotted budget.
- Visit Dealerships as per approved Journey Cycle.
- Role model behaviours that enable personal selling effectiveness.
- Deliver effective On the Job Training for Dealer Sales Personnel.
- Build and maintain effective relationships with Dealer Owners, and their staff including managers and sales personnel.
- Ensure secondary sales (off-take/wholesale) by dealers in MOS (Monthly Order System)
Qualifications & Skills :
- Bachelor Degree in a marketing related subject
- Experience of 2W,EV or bicycle retail is a must
- Strong planning and on-the-toe thinking with high attention to details
- Excellent in verbal communication skills and street smart attitude
- Willing to travel & drive on-field operations when needed
The ONN Advantage :
- Exposure to the buzzing industries of shared mobility and electric vehicles.
- Work on the latest hot technologies & platforms
- Personal growth and conducive work environment.
- Freedom to choose your work hours.
- Weekly dose of playing a sport of your choice.
- Liberty to make unique mistakes every time and enabling you to fix that on your own.
- Energized and always on toes teammates who talk about almost everything under the sun.
Flutter
Kotlin
Android DevelopmentJob Location: Pune
Experience: 2 to 5 years
Annual CTC: 400000 - 1000000 INR
Notice Period: 1 Month or Less
Skills: Flutter, Platform level iOS/Android, Mobile Application Development, SQLite.
Job Requirement:
- Desire to work in a startup environment, Fun@work culture and able to self-manage.
- Must have at least 2 years of experience in building mobile applications and built at least two Android and/or iOS apps with Flutter.
- A strong commitment to quality and willingness to learn.
- Have published one or more mobile apps in Google Play or App Store.
- Experience with third-party libraries and APIs.
- Experience working in an agile development process.
- Be proficient in using version control and continuous integration, with tools such as Bit Bucket, Git and Jenkins.
- Write clear, maintainable and testable code that you are proud of.
- Good communication skills.
Good to have: (Not Mandatory)
- Ability to take an ownership & leadership role on the team.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Solid understanding of the full mobile development life cycle, including automated testing and building.
- Experience working in Fintech payments and eCommerce.
- General knowledge of Location Services, Maps, and other common Android/IOS libraries.
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