5+ International experience Jobs in Bangalore (Bengaluru) | International experience Job openings in Bangalore (Bengaluru)

Job Title:

Service Desk / Helpdesk Support Technician – Level 1

Work Location:

Bangalore (24/7 Rotational Shifts)

Experience Required:

3+ Years (International / Global Client Support preferred – North American or European experience)

Job Description:

We are looking for a Service Desk / Helpdesk Support Technician (Level 1) to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The ideal candidate should have prior experience handling calls or tickets for global clients, excellent communication skills, and a strong understanding of IT support principles.

Roles and Responsibilities:

• Respond to requests for technical assistance following prescribed procedures.
• Diagnose, triage, and resolve hardware, software, application, or basic network-related issues.
• Log all interactions, troubleshooting steps, and resolutions accurately within the incident management tool.
• Assign unresolved tickets to the appropriate support team while ensuring timely follow-up.
• Proactively monitor, follow up, and expedite the resolution of open or pending tickets.
• Identify and escalate high-priority issues requiring immediate attention.
• Research reported incidents using available tools and information sources.
• Stay current with system updates, policies, and changes.
• Adhere to work schedules, attendance, and leave policies.
• Participate in recruitment activities, such as initial candidate screenings (as required).
• Ensure compliance with CGI and client IS/IT policies, code of conduct, and quality standards.

Required Skills and Competencies:

• Excellent verbal and written communication skills in English (neutral accent).
• Strong customer service orientation with problem-solving abilities.
• Knowledge of ITIL and ITSM concepts.
• Hands-on experience with incident management tools and ticketing systems.
• Basic understanding of IT systems, applications, and networks.
• Ability to multitask, type efficiently, and handle customer interactions simultaneously.
• High attention to detail, adaptability, and learning mindset.
• Resilience under pressure with a performance-driven approach.

Preferred Qualifications:

• Experience supporting international/global clients (North America/Europe).
• Exposure to 24x7 support environments and rotational shift models.
• Familiarity with remote desktop tools, Active Directory, and Microsoft Office suite.
• ITIL Foundation certification (preferred but not mandatory).

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

WE ARE HIRING FOR SENIOR AR CALLER

Min. 1 year to 5 years of experience

Required skills:

Expertise in physician Billing

Strong in Denial Management

Good communication

Notice Period: Immediate joiners or candidates with a maximum 7 day notice period are highly preferred

Shift: Night shift & Day Shift

Location: Bangalore

🌍 Job Title: International Sales Executive

📍 Location: Kothnur, Bangalore

🕒 Experience: 1 to 2 years in International Sales

🎓 Qualification: 12th Pass and Above

🗣️ Language Requirement: Excellent English Communication Skills

Job Description:

We are hiring dynamic and enthusiastic International Sales Executives to join our growing team in Kothnur, Bangalore. If you have prior experience in handling international clients and a passion for sales, we would love to hear from you!

Responsibilities:

• Engage with international clients over calls and emails
• Understand customer needs and offer the right product or service
• Achieve monthly and quarterly sales targets
• Maintain records of leads, customer interactions, and sales
• Provide excellent post-sale support and build lasting relationships
• Coordinate with internal teams to ensure timely delivery of services

Requirements:

• Minimum 1 to 2 years of experience in international sales or outbound process
• Excellent verbal and written communication in English
• Willingness to work in night shifts (if applicable)
• Confident, goal-oriented, and target-driven attitude
• Strong customer service skills and a persuasive personality
• Basic computer knowledge (MS Office, CRM tools)

What We Offer:

• Competitive salary with performance incentives
• Growth and learning opportunities
• Positive and supportive work environment

Excellent communication with good typing skills.

• Generate leads and establish contact with businesses that may be interested in our products or services through cold calling, email outreach, networking, and referrals
• Schedule and conduct meetings with potential clients to present products or services 
• Follow up with leads and existing clients to provide more information, address concerns, and nurture the relationship