Business Development

How do Technogisers function?

Value: Exploring technologies and implementing them on the projects provided they make business sense and deliver value.

Engagement: Be it offshore or onshore, we engage ourselves daily with the clients. This assists in building a trustworthy relationship at the same time, collaborating to come up with strategic solutions to business problems.

Solution: We are involved in providing hands-on contributions towards Backend & Front-end design and development at the same time, flourishing our DevOps culture.

Thought Leadership: Attend or present technical meet-ups/workshops/conferences to share knowledge and help build Technogise brand.

How can you become a Technogiser?

Core Skills:

• A thorough understanding of at least one technology stack is the go-to person for any problems related to this
• Experience: 5 to 8 years
• Should be a polyglot-working on multiple Technologise
• Full stack developer-More inclined towards backend
• Technologies worked on:Java(mandatory), Node, Microservices, Go, ROR, Javascript, Typescript
• Should be able to write the test cases
• Influence technical decision-making and high-level design decisions - choice of frameworks and tech approach
• Demonstrate the ability to understand different approaches for application, and integration and influence decisions by making appropriate trade-offs

Ways of working:

• You communicate effectively with other roles in the project at the team and client levels.
• You drive discussions effectively at the team and client levels. Encourage others to participate.

 Going beyond

• Establish credibility within the team as a result of technical and leadership skills
• Mentoring fellow team members within the project team and providing technical guidance to others beyond project boundaries.
• Build and own Growth framework of people in the project team.
• Actively participate in organisational activities.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Role: Web Designer/ Developer
 
·Conceptualise the design, formatting requirements, understand end-user needs and strategy development for building the components of the website
· Candidates should be able to visualize responsive website designs
· Good knowledge in building web design templates with relevant tools
· Ability to create Mobile Responsive Designs
·Understand the FTP to upload and maintain web pages to the webserver is a plus
·Experience in JavaScript, jQuery, HTML, HTML5, CSS, CSS3, Bootstrap, Photoshop and Illustrator.
·Capable to work under deadlines and contributes towards team efforts.
· Ability to work on multiple projects & able to interact with clients.
 
Desired Technical Skills:
·Require excellent knowledge in HTML, HTML5, CSS, CSS3, jQuery, JavaScript & Bootstrap
·Knowledge in integrated development tools as Dreamweaver & Visual Studio
·Experience in Photoshop, CorelDRAW, and Video Editing
 
Education: Any degree/ Diploma.
Experience: 6 m- 2 yr.
Salary: As per industry standards.
.

• Working with hiring managers to understand immediate and future requirements in the various business units
• Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow-up till the candidate joins
• Implementing hiring strategies that can attract top talent with required skillsets
• Building an effective pipeline of candidates and managing candidate relationships
• Choosing the optimum recruitment channel with a special focus on new age sourcing techniques
• Ensuring delivery within agreed timelines and a formal tracking process/ reporting/ metrics
• Handling salary mapping, offer negotiation and following up with the candidates
• Managing reporting, analytics and key recruitment SLAs like cost per hire, recruitment cost ratio, source mix, offer to join ratio, hiring TATetc./ processes and compliance
• Stakeholder Management

What you need to have:

• Minimum 3+ years of experience in the recruitment domain
• Proven track record of hiring candidates, across levels in Engineering and Product functions
• Good communication and interpersonal skills
• Good with reports and creating dashboards
• Awareness of the latest sourcing channels and techniques
• Creative approach to work