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Business Development Manager [Web Hosting]

The Business Development Manager will be responsible for identifying, nurturing, and closing new business opportunities within the server hosting and cloud infrastructure industry. This role will focus on building strong relationships with potential clients, understanding their needs, and aligning the company’s hosting services to meet these requirements. The BDM will also work to retain and grow existing customer accounts, ensuring high client satisfaction and identifying upsell opportunities.

Key Responsibilities:

1.Market Research & Analysis

• Conduct in-depth research to identify potential clients, market trends, and competitive landscape in the server hosting industry.
• Analyze customer needs and industry developments to align the company’s offerings with market demands.

2.Lead Generation & Sales Strategy

• Develop and implement strategies to identify new business opportunities, targeting businesses that need hosting solutions, data center services, and cloud infrastructure.
• Generate leads through networking, cold calling, and digital channels, and build a robust sales pipeline.

3.Client Relationship Management

• Develop and maintain strong relationships with new and existing clients, acting as the main point of contact for inquiries, service issues, and escalations.
• Work closely with clients to understand their technical and business needs, presenting customized solutions that align with their requirements.

4.Server Management industry Knowledge & Selling

• Gain a deep understanding of the company’s hosting solutions, including dedicated servers, VPS, cloud hosting, colocation, and managed services.
• Present technical features and benefits to prospective clients in a clear and understandable way, offering solutions that address their business challenges.

5.Proposal Development & Negotiation

• Prepare detailed proposals, pricing, and presentations, collaborating with the technical team when necessary to ensure the solution fits the client’s needs.
• Negotiate contract terms, close sales, and ensure that agreements meet company policies and standards.

6.Collaboration with Internal Teams

• Work with the technical, marketing, and customer support teams to ensure seamless service delivery and address any issues.
• Provide feedback to product and service teams based on customer needs and competitive analysis.

7.Performance Tracking & Reporting

• Track and report on sales activities, progress toward sales goals, and industry developments.
• Utilize CRM tools to manage sales pipeline, forecast sales, and analyze conversion metrics to inform strategies.

Key Qualifications:

• Education: Bachelor’s degree in business, IT, Marketing, or a related field.
• Experience: 3+ years of experience in business development or sales, preferably in the server hosting, cloud services, or IT solutions industry.
• Skills: Strong sales acumen, excellent communication skills, customer relationship management, negotiation, and an understanding of hosting technologies.
• Technical Knowledge: Familiarity with server hosting concepts, cloud computing, data centers, and IT infrastructure solutions is highly desirable.
• Proven Experience in Server Reselling and Management: Candidates should have substantial experience working with a server management company, with a strong focus on server reselling, support, and customer solutions.

Additional Skills:

• Ability to work independently and handle multiple tasks.
• Strong analytical skills to assess market trends and competitor strategies.
• Proven ability to meet and exceed sales targets.

Your responsibilities could include:

• Managing your area of responsibility, including providing support, absence management, discipline and grievance, and recruitment activities
• Effectively setting out goals and objectives for your team, including those for supervisory roles that may fall under your reporting line and structure
• Acting as a role model and always behaving in line with our company values
• Driving employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities
• Managing contractual budgets in line with financial targets
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract
• Ensuring there are sufficient trained, licenced and vetted staff working at all times to meet customer and contract requirements
• Ensuring contract required training and screening / vetting has been completed for all security staff
• Developing professional customer relationships, responding appropriately to customer requests and concerns
• Completing effective health & safety assessments, ensuring accurate and timely reporting of any incidents, involvement in subsequent investigations and providing input into health & safety committees or forums.
• Completing risk assessments and site evaluations as well as completing monthly performance reports and billing schedules
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Skills and experience

Ideally, we’re looking for people with

• A checkable personal history including periods of education, employment, travel and unemployment
• Prior experience of working in a similar operational management role , ideally within the security industry
• A valid security industry licence or accepted certificate of security competence
• Excellent verbal and written communication skills, interacting both internally and externally
• Excellent customer service skills
• Excellent organisational skills
• Ability to successfully manage a team
• Track record of working in a fast paced and demanding environmen

As a Area Manager, you will be responsible for facilitating hiring, induction, training and coaching of sales team and distributor.

• Continuously engaging/enhancing capability of the team through personal intervention
• Developing reporting mechanism for sales staff
• Managing regular review, system and processes with frontline sales staff and distributors
• Contributing towards achieving penetration and share objective
• Influencing distributors to carry stock and adhering to route plans that ensure implementation of trade and consumer promotional plan
• Ensuring adequate daily stock replenishment to meet weekly, monthly and quarterly targets through accurate forecasting
• Utilizing market intelligence to build quality retailers data base to launch focus sales drives
• Ensuring to achieve width and depth of distribution norms for company products through sales staff and distributors
• Overall value/volume target achievement in assigned territory

Desired Candidate Profile

• Excellent verbal and written communication skills
• Good coordination skills
• Prior experience in managing a team    

Desired Candidate Profile

• Java 8, Spring Boot, Java Microservices
• REST API’s
• Angular 11, HTML5, CSS3, Bootstrap
• SQL DB
• Azure/AWS
• Kafka

• 6-8 years’ Digital analytics implementation experience with Google Analytics experience
• Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
• experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
• Understanding of TMS architecture & functioning
• Intermediate to advanced JavaScript skills
• Experience with HTML and CSS selectors (preferably JQuery)
• Understanding of TMS architecture & functioning