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● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
We are seeking a detail-oriented and highly skilled Quality Assurance (QA) Engineer with expertise in manual and automation testing. You will play a critical role in ensuring the quality, reliability, and performance of our software products by conducting thorough testing, identifying defects, and collaborating with cross-functional teams.
Roles and Responsibilities
- Develop, execute, and maintain detailed test plans, test cases, and test scripts to ensure optimal software performance.
- Perform manual and automated testing for web, desktop, and mobile applications using tools such as Selenium, JUnit, or TestNG.
- Conduct regression testing to ensure that existing functionalities are unaffected by new updates or enhancements.
- Analyze product requirements, system specifications, and code to design test strategies that align with project goals.
- Collaborate with development teams to troubleshoot issues, resolve defects, and ensure timely delivery of high-quality products.
- Ensure compliance with software development life cycle (SDLC) quality standards and best practices.
- Document and report testing phases, defect details, and resolutions clearly and concisely.
- Continuously optimize QA processes and explore new methodologies and tools to enhance testing efficiency.
- Prepare and set up test environments and test data for seamless execution of testing efforts.
- Stay up-to-date with industry trends, tools, and advancements in software testing and automation.
Required Skills and Qualifications
- Bachelors degree in Computer Science, Engineering, or a related field.
- Proven experience (1+ years) as a QA Tester or similar role in manual and automation testing.
- Proficiency in testing tools and frameworks such as Selenium, JUnit, TestNG, and basic programming knowledge (e.g., SQL, Java, or Python).
- Solid understanding of Agile methodologies and QA principles.
- Strong analytical, problem-solving, and critical thinking skills with a keen eye for detail.
- Excellent communication, documentation, and organizational skills.
- Ability to work collaboratively in global teams and multitask effectively.

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For the role of dot net developer, the responsibilities of the developers include following a list of tasks:
To develop, design, test, maintain and support custom mobile and web applications
To collect the software requirement by customer and develop the application as per their requirement
Evaluate and research the products and technologies related to software
To design and develop the activities and procedures related to activities and maintenance
To write the high-quality code to meet customer requirement
To design, develop and implement the critical applicationfor.Net environment
Alienate the project work as per client’s requirement and budget


Job Description:
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.
We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.
Desirable Skills & Expertise:
v Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity). At least a year of experience in managing a team is mandatory.
v Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.
v Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.
v Strong skills in HTML, Java Script, XML, CSS and Mango DB.
v Product development in Linux environment is an added advantage.
v Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.
v Excellent Communication & Analytical skills with integrated professionalism at all levels.
Key Responsibilities:
Ø The role is responsible for designing, coding and deploying of high-performance applications.
Ø Deep expertise and hands on experience as a Core JAVA Developer.
Ø Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
Ø Should be able to communicate effectively with both technical and non-technical personnel.
Ø Excellent trouble shootings & problem-solving skills.
Ø Experience with SDLC from requirement analysis through testing and deployment.
Ø Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.
Ø Develop and maintain strong product knowledge.
Ø Guide the clients through various stages of the project and transition to support organization.
Ø Review existing business processes and participate in the Process Improvement Program.
SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.


Responsibilities
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Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
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Binding of UI elements to JavaScript object models
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Creating RESTful services with Node.js
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Architect scalable web architectures
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Work in a cross-functional team to deliver a complete user experience
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Create Unit and Integration tests to ensure the quality of code
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Be responsive to change requests and feature requests
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Write code that is cross-platform and cross-device compatible
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Ability to wear many hats and learn new technologies quickly
Company description
About Company: We are a one-stop destination for all your online business requirements. Our services include Amazon and Flipkart Account Launch, Cataloguing, Account Management, Advertising Creation and Optimization, Brand Protection, Performance Management, Seller Reinstatement, and A+ Cataloguing (EBC).
Skills Required:
- Excellent communication skills.
- Strong interpersonal skills.
- Ability to understand client's needs and present solutions.
- Understanding of market and product.
- Need to do Cold Calling
- Must be self-driven, and motivated and should set his/her targets.
- Maintain relationships with clients by providing support, information, and guidance by researching and recommending new opportunities recommending profit and service improvements.
- Contributes to team effort by accomplishing related results as needed.
- To develop and implement the e-commerce strategy to maximize revenue and ensure the highest standard of customer service.
- Evaluate sales leads and connect with the market to identify leads. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Qualifications
- Bachelor's degree or equivalent experience
- 1 - 4 years prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
If Interested for this Please apply or share with good folks you know.
https://s.ripplehire.com/s/Bg0H
https://s.ripplehire.com/s/Bg0H
Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM
Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.
Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.
Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)
Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)
The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.
Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.
CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)
Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program, the candidate will be offered the BDA-Inside Sales (at 8 LPA) role in Bengaluru. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.
Requirements :
1. Students pursuing Graduation or Post Graduation.
2. Should have a good academics record.
3. Should have good communication skills
4. Better in write and speak English
1. Good Knowledge in Hardware Development (Various Sensors, PCB Designing, Various Micro-controller boards)
2. Firmware designing (writing code on various micro-controller platforms using various hardware communication protocols (USART, SPI, I2C, CAN, etc). Great command in Embedded C Programming and Python.
3. Should have worked with various wired and wireless devices for communication ( Like GSM, GPS, GPRS, Wifi, BLE, Xbee, etc)
4. Should have practical experience in basic networking with devices.
5. Should have worked on various Hardware platforms like Arduino, Raspberry Pi, Web Frameworks, etc.
6. Should have worked with various methods of communicating sensors data on various clouds using API's using multiple protocols like HTTP, TCP-IP and MQTT, etc.
Experience Required : Minimum 4 Years
Expected Salary : 4 - 5.5 CTC


