UX Designer

Who we are:

MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.

As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.

The Opportunity:

• You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
• You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
• You will translate customer-specific requirements into scalable product improvements and engineering inputs.
• You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
• You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
• Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
• You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
• You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.

What makes you a great fit for our team:

• 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
• Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
• Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
• Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
• Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
• Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
• Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
• Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
• You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
• Ability to curate training contents and presentations for Product training sessions.
• Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.

Why work with us:

• We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra

• Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.

• MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.

• We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.

• A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019

• As a group, we are flat and treat everyone the same.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a whatever it takes attitude.

Salesforce Developer

Location : ONSITE

LOCATION : MUMBAI AND BANGALORE

Resources should have banking domain experience.

1. Salesforce development Engineer (1 - 3 Years) 

2. Salesforce development Engineer (3 - 5 Years) 

3. Salesforce development Engineer (5 - 8 Years) 

Job description. 

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Technical Skills:

Strong hands-on frontend development using JavaScript and LWC

Expertise in backend development using Apex, Flows, Async Apex

Understanding of Database concepts: SOQL, SOSL and SQL

Hands-on experience in API integration using SOAP, REST API, graphql

Experience with ETL tools , Data migration, and Data governance

Experience with Apex Design Patterns, Integration Patterns and Apex testing framework

Follow agile, iterative execution model using CI-CD tools like Azure Devops, gitlab, bitbucket 

Should have worked with at least one programming language - Java, python, c++ and have good understanding of data structures

Preferred qualifications

Graduate degree in engineering

Experience developing with India stack

Experience in fintech or banking domain

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 Skill details. 

1. Salesforce Fundamentals

Strong understanding of Salesforce core architecture

Objects (Standard vs Custom)

Fields, relationships (Lookup, Master-Detail)

Data model basics and record lifecycle

Awareness of declarative vs programmatic capabilities and when to use each

2. Salesforce Security Model

End-to-end understanding of Salesforce security layers, especially:

Record visibility when a record is created

Org-Wide Defaults (OWD) and their impact

Role Hierarchy and how it enables upward data access

Difference between Profiles, Permission Sets, and Sharing Rules

Ability to explain how Salesforce ensures that records are not visible to unauthorized users by default and how access is extended

3. Apex Triggers

Clear distinction between:

Before Triggers (before insert, before update)

Use cases such as validation and field updates

After Triggers (after insert, after update)

Use cases such as related record updates or integrations

Understanding of trigger context variables and best practices (bulkification, avoiding recursion)

4. Platform Events / Event-Driven Architecture

Knowledge of Platform Events and their use in decoupled, event-driven solutions

Understanding of real-time or near real-time notification use cases (e.g., UI alerts, pop-up style notifications)

Ability to position Platform Events versus alternatives (Streaming API, Change Data Capture)

5. Lightning Data Access (Wire Method)

Understanding of the @wire mechanism in Lightning Web Components (LWC)

Discussion point:

Whether records (e.g., AppX records) can be updated using the wire method

Awareness that @wire is primarily read/reactive and updates typically require imperative Apex calls

Clear articulation of reactive vs imperative data handling

6. Integrations Experience

Ability to articulate hands-on integration experience, including:

REST/SOAP API integrations

Inbound vs outbound integrations

Authentication mechanisms (OAuth, Named Credentials)

Use of Apex callouts, Platform Events, or middleware

Clarity on integration patterns and error handling approaches

Role: Junior Video Editor

Location: Bangalore

Do you have a knack for turning raw footage into compelling visual stories? If so, we're looking for a Junior Video Editor to join our team!

Responsibilities:

• Edit and assemble raw footage into polished videos, ensuring logical sequencing and smooth transitions.
• Collaborate with the creative team to understand project objectives and deliver videos that align with brand guidelines.
• Utilize Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects, to edit videos effectively and efficiently.
• Incorporate motion graphics and visual effects using After Effects to enhance the overall quality of the videos.
• Apply basic sound design and color grading techniques to achieve the desired audiovisual impact.
• Take ownership of assigned projects and meet deadlines while maintaining high standards of quality.
• Stay updated with industry trends and new editing techniques to continuously improve your skills.
• Maintain a well-organized library of assets, project files, and completed videos.
• Willingness to travel to various locations for on-site shoots as required.

Qualifications:

• Minimum of 3 years of experience working with Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects. Freshers should also apply.
• Proficiency in motion graphics software, particularly After Effects, is essential.
• Basic understanding of sound design and color grading is a plus.
• A strong portfolio demonstrating creativity, technical skills, and an understanding of visual storytelling.
• Enthusiastic and passionate about video editing and storytelling.
• Good communication skills to effectively collaborate with team members and clients.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to travel for shoots when needed.

Note: This position is based in Bangalore. Candidates with a background in filmmaking, video editing, motion graphics, and basic sound design and color grading skills are encouraged to apply.

Duration: 6 months with possible extension

Location: Remote 

Notice Period: Immediate Joiner Preferred

Experience: 4-6 Years

Requirements:

• B Tech/M Tech in Computer Science or equivalent from a reputed college with a minimum of 4 – 6 years of experience in a Product Development Company
• Sound knowledge and application of algorithms and data structures with space and me complexities
• Strong design skills involving data modeling and low-level class design
• Good knowledge of object-oriented programming and design patterns
• Proficiency in Python, Java, and Golang
• Follow industry coding standards and be responsible for writing maintainable/scalable/efficient code to solve business problems
• Hands-on experience of working with Databases and the Linux/Unix platform
• Follow SDLC in an agile environment and collaborate with multiple cross-functional teams to drive deliveries
• Strong technical aptitude and good knowledge of CS fundamentals

What will you get to do here?

• Coming up with best practices to help the team achieve their technical tasks and continually thrive in improving the technology of the product/team.
• Driving the adoption of best practices & regular Participation in code reviews, design reviews, and architecture discussions.
• Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create.
• Implementation of long-term technology vision for your team.
• Creating architectures & designs for new solutions around existing/new areas
• Decide on technology & tool choices for your team & be responsible for them.

Hi,

PBF details for Project Coordinator profile:

Experience: 1+

Education: BTech/BE/BCA and above, PMP Certification good to have

Responsibility:

1. To manage Mobile/Web Application Projects, Ecommerce and CMS Based Website Projects.
2. Testing of these applications
3. Ensure the projectstays under scope and under prescribed timeline 
4. Communicate with clients and ensure the gap between client and technical team is taken care of.

Must have:

1. Good oral and written communication and pleasing personality.
2. Understanding of technical requirements of mobile/web apps and websites. 

ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.

Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. We passionately believe that software quality is driven by open communication, review and collaboration. That’s why we’re such vehement supporters of open source and have made significant contributions to open source tools for testing, continuous delivery (GoCD), continuous integration (CruiseControl), machine learning and healthcare. 

As consultants, we https://www.thoughtworks.com/careers/hub/consultant-life">work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.

You’ll spend time on the following:

• You will champion best practices like writing clean and reusable code using practices like TDD, SOLID principles, OO design, and pair programming
• You will partner with other technologists from cross-functional teams advocating devops culture
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients
• Learn, digest and subsequently apply the latest technology thinking from ourhttps://www.thoughtworks.com/radar"> tech radar to solve client problems

Here’s what we’re looking for:

• You have 2+ years* of experience using two or more development languages (Java, JavaScript, Ruby, C#, etc.) with experience in Object-Oriented programming
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
• You’re willing and able to commit to travel to client sites in order to solve their business problems

At ThoughtWorks, we’re committed to fostering an inclusive community for all technologists. Help us achieve a more balanced workplace by anonymously answering the following demographic questions.