Channel Sales Manager

🚀 Hiring: Java Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work from Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We are looking for a Java Developer (Mid/Senior) to join our Implementation & Application Support team supporting critical fintech platforms. The role involves backend development, application monitoring, incident management, and close collaboration with customers. Senior developers will handle escalations, mentor juniors, and drive operational excellence.

Key Responsibilities (Brief)

✅ Develop and support Java applications (Spring Boot / Quarkus).

✅Monitor applications and resolve production issues.

✅Manage incidents, perform root cause analysis, and handle ITSM tickets.

✅Collaborate with customers and internal teams.

✅(Senior) Lead escalations and mentor junior engineers.

Top Skills Required

✅ Java, Spring Boot, Quarkus

✅Application Support & Incident Management

✅ServiceNow / JIRA / ITSM tools

✅Monitoring & Production Support

✅Kafka, Redis, Solace, Aerospike (Good to have)

✅Docker, Kubernetes, CI/CD (Plus)

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.

Requirements

- High school diploma or equivalent; college degree preferred.

- Proven experience in a customer service role, preferably in a chat support environment.

- Excellent written communication skills, with a focus on grammar and spelling.

- Strong problem-solving abilities and attention to detail.

- Ability to multitask and manage multiple chat conversations simultaneously.

- Proficiency in using customer support software and ticketing systems.

- Basic understanding of technical troubleshooting for common issues.

- Strong interpersonal skills and ability to work effectively in a team environment.

- Flexibility to work various shifts, including nights, weekends, and holidays.

- Ability to remain calm and professional under pressure.

- Strong organizational skills and ability to prioritize tasks.

- Familiarity with company products and services, or the ability to quickly learn and adapt.

- Empathy and patience when dealing with customer inquiries and complaints.

- High level of reliability and punctuality.

- Ability to follow company policies and procedures.

- Prior experience in e-commerce or a related industry is a plus.

- Willingness to participate in ongoing training and development initiatives.

Responsabilities

- Respond to customer inquiries via chat promptly and professionally.

- Troubleshoot technical issues and provide appropriate solutions.

- Escalate complex or unresolved issues to a higher level of support.

- Guide customers through website navigation and troubleshooting steps.

- Maintain customer interaction logs and update relevant information in the system.

- Communicate product information and updates to customers.

- Assist in processing orders, cancellations, and refunds as needed.

- Collaborate with team members to improve customer support processes.

- Follow up with customers to ensure their issues have been resolved.

- Stay up to date with company products and services.

- Monitor and manage multiple chat conversations simultaneously.

- Analyze customer feedback and report recurring issues to management.

- Provide product recommendations based on customer needs and preferences.

- Adhere to company policies and procedures in resolving customer complaints.

- Participate in regular training sessions to enhance product knowledge and customer service skills.

- Identify opportunities for improving customer experience and share insights with the team.

Who we are :

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

What You Will Do :

As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organizations data ecosystem.

Required Qualifications :

- 4 to 6 years of experience in data governance or data management.

- Strong experience in Microsoft Purview and Informatica governance tools.

- Proficient in tracking and visualizing data lineage across systems.

- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.

- Understanding of data regulations : GDPR, CCPA, SOX, HIPAA.

- Ability to translate technical data governance concepts for business stakeholders.

Tools & Technologies :

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Experience in Microsoft Purview areas :

1. Label creation and policy management

2. Publish/Auto-labeling

3. Data Loss Prevention & Compliance handling

4. Compliance Manager, Communication Compliance, Insider Risk Management

5. Records Management, Unified Catalog, Information Barriers

6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit

7. DSPM, Data Policy

Key Responsibilities :

- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).

- Integrate Purview with data sources : Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule and monitor metadata scanning and classification jobs.

- Implement and maintain collection hierarchies aligned with data ownership.

- Design metadata ingestion workflows for technical, business, and operational metadata.

- Enrich data assets with business context : descriptions, glossary terms, tags.

- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.

- Validate end-to-end lineage for datasets and reports (ADF ? Synapse ? Power BI).

- Resolve lineage gaps or failures using mapping corrections or scripts.

- Perform impact analysis to support downstream data consumers.

- Create custom classification rules for sensitive data (PII, PCI, PHI).

- Apply and manage Microsoft Purview sensitivity labels and policies.

- Integrate with Microsoft Information Protection (MIP) for DLP.

- Manage business glossary in collaboration with domain owners and stewards.

- Implement approval workflows and term governance.

- Conduct audits for glossary and metadata quality and consistency.

- Automate Purview operations using :

- PowerShell, Azure Functions, Logic Apps, REST APIs

- Build pipelines for dynamic source registration and scanning.

- Automate tagging, lineage, and glossary term mapping.

- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Dear Candidate,

We are urgently Hiring QA-Manual Testers for Hyderabad Location.

Position: QA Tester-Manual

Location: Hyderabad

Experience: 5-8 yrs

Salary: Best in Industry (20-25% Hike on the current ctc)

Note:

only Immediate to 15 days Joiners will be preferred.

Candidates from Tier 1 companies will only be shortlisted and selected

Candidates' NP more than 30 days will get rejected while screening.

Offer shoppers will be rejected.

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

Greetings from FPL groups

Position - Sales executive for Tata Cars

Experience - 0 to 5 years

Salary - based on your previous salary

Location - Korattur, Navalur and Sembakkam

Working days - 6 days of working

Work time - 9am to 6pm

JD for Test Architect.

Test Architect

Graduate degree in engineering or equivalent with 10 -12 years of experience in BI

Systems with exposure to High Performance Computing (HPC).

An individual contributor, Test Architect with technical depth in Product Testing for BI

Systems, with exposure to multi-dimensional algorithms / cubes and Analytic frameworks.

Job Description:

● Test Architect in individual contributor role, understands architecture, core

functionalities and works with cross functional team, in driving Quality releases.

● Plan, understand impact across layers and present Test Plan / Strategy for

Platform product factoring stability and Performance.

● Hands on experience in C++ Programming skills

● Contribute to code review.

● Unit level performance & memory management

● Induct newer methodology for smart Testing, thereby look for avenues to

optimize and accelerate release cycles.

● Analyze problems and drive long term technology solutions to evolve the

product scalability, performance, and supportability.

● Review Participate in providing WBS to PMO on release planning and managing

product releases or project components from automation perspective.

● Keep stakeholders – Product Owner, Development and PMO informed on key

issues and changes which may impact expected results.

● Proactive, visualizes roadblocks, problem solving and intent to challenge the

status quo.

Skill Set

● Test Architect with technical depth – experience working in BI Systems with

major focus on headless, backend Testing.

● Expertise in Product Testing for BI Systems with a HPC (high performance

computing) orientation.

● Exposure to multi-dimensional algorithms / cubes and Analytic frameworks

● Exposure to working with ValGrind, Callgrind Tools

● Experience in the areas of testing strategy and testing architecture

● Experience working with any flavor of Databases (MS SQL Server, Oracle,

Postgres, MongoDB)

● Proficient working in UNIX/LINUX & Shell Scripting

● Good problem solving and communication skills.

Good to have Skills:

● Experience in Data Analytics, Market Research for Retail domain

● Experience in High Performance Computing ( HPC)

● Experience working with C++ application deployed in UNIX/LINUX environment.

💥 What will you do?

As a Lead Product Designer, you will

• Own the Core  Product, its performance, and shape the direction it needs to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for localized expansion.

• Act as a leader and coach within the Product Design team, collaborating with and mentoring junior designers, hiring new folks, and at the end of it all, craft a culture that you and we can be collectively proud of. 

• Drive cross-functional alignment and use storytelling backed by factual data to build conviction within the team and the organization about the problems we should be solving. 

• Partner closely with cross-functional (product, engineering, and go-to-market) teams to regularly ship experiences that drive our North Star Metrics and solve user pain points.

• Analyze incoming user feedback and make sense of the information to ideate upon possible product and revenue opportunities and contribute towards the product roadmap. 

• Run parallel tracks with the help of junior team members. We follow a breadth-first and depth later approach which almost always keeps us on our feet. 

• Be responsible for seamless execution including last-mile delivery and post-release analysis to decipher the impact of the efforts. 

• Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows.

• Own and manage the design system and provide direction to evolve it as and when necessary to keep up with best practices and design trends

• Sketch and prototype ideas to quickly assess the viability and design the workflows and fine-grained details of interactions. We build in close collaboration with customers and boast of a super-engaged user council. So, you will have access to our entire user base to seek any validation all the time.
  
  
  

  🙋 What makes you a great addition to the team? 
  
  

  We have a meritocratic culture, so not meeting any of these pointers below does not affect your candidacy in any negative way. However, in general, it helps to have

  • You use data and research to inform your design decisions and are able to assess the impact of your team’s designs with quantitative and qualitative data.

  • You have Some experience with fast-paced enterprise designs and have led designers to positive outcomes in the past. 

  • You enjoy working on forward-looking projects. Given the early days of the industry, you will get ample opportunities to lead on projects without many solutions to benchmark against.  

  • You have experience partnering with product managers to envision long-term product vision, strategy, and roadmap.  

  • You understand the importance of concrete business metrics product-driven acquisition, customer engagement and retention, onboarding-driven activation, and naturally think along these lines. 

  • You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to design.

  • You have an eye for pixel perfection and micro-interactions, and you enjoy coaching folks to achieve outcomes through nudges. 

  • Exposure to Crypto and Blockchain is excellent, but we believe that the domain knowledge can be gathered pretty quickly if you have a learner’s mentality. We boast of a thorough onboarding process that will ensure that you seamlessly transition into the blockchain space irrespective of where you are today. 

• Develop software using MERN stack technologies
• Designing user interactions on web pages
• Writing clean, functional code on the front- and back-end
• Testing and fixing bugs or other coding issues
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones
• Ensuring the responsiveness of applications
• Working alongside graphic and UI designers for web design features
• Designing and developing APIs
• Staying abreast of developments in web applications and programming languages

• Extensive knowledge of Node.Js, React.js, HTML, CSS & Javascript
• Strong knowledge of Data structures and Algorithms
• Ability to work independently and manage the entire frontend of all platforms associated with Rejolut
• Exemplary tasks – Explore something new every day!
• Responsibility – Bring in your own ideas and get supported in executing them.
• Fun – Experience a family culture & celebrate with the founders & team.
• Team – Be a part of a high-performance & cultural diverse team

• Freshers can apply
• Students in their last semester or passed out in 2020 can also apply

• Working days: Monday to Friday
• Timings: 11:00 am to 7:00 pm
• Duration of internship: 6 months/PPO(Performance Basis)

• You are available for the above said duration.
• You prefer to work in a fast paced environment with growth & learning opportunities
• If you have not applied for an internship before with us.
•  have relevant skills and interests

•  Health Insurance
•  Work from Home
•  Fast growth and more visibility into the company
•  Experience to work on the latest technology
•  Competitive Learning Environment with supportive co-workers
•  Employee friendly HR Policies
•  Paid leaves up to certain limits
•  Liberal working atmosphere
• Get mentored by the best in the industry